Global Alliance For Banking On Values - Lima 2011-pdf - .Indd

Global Alliance for
Banking on Values
Conference Reader
Lima, Peru
3 - 6 March 2011
LIMA CONFERENCE
3 - 6 March, 2011
Global Alliance for
Banking on Values
Conference Reader
Lima Conference
3 - 6 March 2011
www.gabv.org
Design Studio van Waert, Westbroek, The Netherlands • Printing Digital4, Houten, The Netherlands
© Global Alliance for Banking on Values, February 2011
Contents
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Foreword . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
GABV at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Charter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
2020 Target and Action Tracks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The Benefits of Membership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Conference Programme
Executive Summary of the Conference Programme . . . . . . . . . . . . . . . . . . . . . . . . . 18
Design Flow: Member Meeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Values Ambassadors: The Next Generation of Sustainable Banking . . . . . . . . . . 22
Profiles of the Member Banks of the GABV

Map of the GABV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Alternative Bank Schweiz AG . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Banca Popolare Etica . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
BancoSol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
(BRAC MF &) BRAC Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Cultura Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
GLS Gemeinschaftsbank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Merkur Cooperative Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Mibanco . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
New Resource Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
OneCalifornia Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Triodos Bank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Vancity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
XacBank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Biographies
Member Institution Biographies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Speakers and Other Guests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Values Ambassador Biographies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
CONFERENCE READER ● LIMA, PERU, 36 MARCH 2011 3

Conference Coordinators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
Conference Coordinator Biographies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Contact Details for GABV Member Banks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
4 GLOBAL ALLIANCE FOR BANKING ON VALUES

Welcome
On behalf of everyone at Mibanco and our parent company Grupo ACP, I would
like to extend a warm welcome to the members of the Global Alliance for
Banking on Values, our Values Ambassadors and our guests, at our third annual
meeting. We are delighted to be able to host the event here in Peru at a time of
change, challenge and opportunity for sustainable banking. May the beautiful
surrounding desert landscape of our Peruvian coast remind us that a difficult
environment can also sustain life and hope. Indeed, our clients are the best
example of survival and success in difficult circumstances, and for them we
strive to grow and mature together a new model of sustainable banking
capable of reaching an ever increasing number of unserved people around the
world.
We hope you enjoy your time together, that it provides rich insights into the
issues we share, and that it inspires us to find new and better ways to meet
them together.
Yours sincerely
Luis-Felipe Derteano
Chairman, Grupo ACP

The information in this conference reader is provided by Global Alliance for
Banking on Values (GABV) members, and collated by the GABV Secretariat.
While every effort has been made to make sure it is accurate, readers should
check with individual institutions and their websites for up-to-date information.

Foreword
Dear participants and members
We are delighted that you can participate in the Global Alliance for Banking on
Values’ third annual meeting. ‘Better Banking in Challenging Times’ aims to take
us from our goal to touch a billion lives with sustainable banking by 2020 - and
five focused areas of work to deliver it - to explore how we wrestle with a rapidly
changing world in 2011 and beyond. Our meeting will build on the aspirations
announced by HRH Princess Máxima of The Netherlands and Achim Steiner at
the launch of our network in 2009, and the programme of activity we
established a year later in Bangladesh in a meeting hosted by founding
members, BRAC.
We want to explore how our growing network can be more closely connected to
these action tracks and their objectives. At the same time we intend to build a
vibrant community of Values Ambassadors – high performing people from our
members, who will help to shape the sustainable banking industry of the future.
And this year we are delighted to welcome a small but influential group of
guests, who share our interest in values-driven banking and who can help us
drive our agenda forward.
Since we last met our numbers have grown. We welcomed BancoSol, Cultura
Bank, OneCalifornia Bank and Vancity as new members late in 2010. We now
have combined assets of over USD 26 billion, representing close to 10 million
customers. And since we met we have delivered on a commitment made at the
Clinton Global Initiative in New York to raise $250 million in new capital over
three years, exceeding this target in just one. So at the same event this year we
announced the pledge we made at our second annual meeting Bangladesh;
to touch the lives of a billion people by 2020.
The individual and collective successes of the Global Alliance for Banking on
Values and its members provide ample encouragement to progress our action
tracks: to take forward our plans to develop a sustainable finance asset class;
to develop education and training for a new generation of sustainable bankers;
to find compelling ways to measure our impact; to focus and strengthen our
advocacy work; and to grow our network. At the same time we recognise the
considerable challenges we face if we’re to build a movement that can change
the financial industry. From predatory lending in parts of Asia, to the destructive

impact of exploitative lending in North America, we know at least some of the
obstacles a progressive approach to banking already faces, and is likely to have
to contend with in the future.
By meeting together, with the benefit of Grupo ACP and Mibanco’s generous
hospitality, we have a chance to address these challenges. We have four days to
build on the foundations established over the last two years, and to find
concrete ways to work together across our network.
This publication aims to provide a brief overview of who we are as a network, as

institutions and individuals. We hope it is a useful complement to the meeting,
that it stimulates important debate, and that it helps to create better banking in
challenging times.
Global Alliance for Banking on Values Steering Committee
Peter Blom, GABV Chair Fazle Hasan Abed

CEO Chairman
Triodos Bank Group BRACBank Group
The Netherlands Bangladesh
Luis-Felipe Derteano Thomas Jorberg

Chairman Managing Director
Grupo ACP GLS Bank
Peru Germany

Global Alliance for Banking on Values (GABV)
At a Glance
March 2009: Founding of the GABV

The GABV launches in the presence of HRH Princess Máxima of The Netherlands,
and Achim Steiner, Executive Director of UNEP, in March 2009.
September 2009: Making Commitments

The GABV’s steering committee approves the organisation’s charter and
establishes an infrastructure to work as an effective alliance.
At the Clinton Global Initiative meeting in New York, the network announces a
commitment to raise $250 million in new capital over three years to support the
expansion of $2 billion in lending to green projects and unserved communities
around the world.
March 2010: Moving From Intention to Action

As a network of eleven of the world’s leading sustainable banks, the GABV
comes together for its second annual meeting in Dhaka, Bangladesh, hosted by
founding member, BRAC Bank. The members of the GABV close their meeting
pledging to touch the lives of one billion people with sustainable banking by
2020. Growth is expected from expanding the network’s membership
significantly, supporting banks looking to adopt genuinely values-driven
models, and the creation of new sustainable banks.
September 2010: Achieving our Commitment

Returning to the Clinton Global Initiative in New York, the GABV announces
that its members have surpassed their earlier commitment, raising almost
$400 million within just one year. The money will support the expansion of over
$3 billion in new lending. The achievement signals that sustainable banking
“It shouldn’t be easy to come to the Global Alliance. It should be

something that is really important for an institution.
Membership could be used to say, “I am part of this global
initiative and I like it, and my institution is part of something
important.” Luis-Felipe Derteano, Chairman, Grupo ACP

can help meet the world’s most profound social and environmental challenges.
March 2011: Expanding our Impact

In late 2010, the network grows to 13 members with the addition of four new
institutions:
• BancoSol, who focus on low-income sectors in Bolivia
• OneCalifornia Bank, an American community development bank
• Vancity, Canada’s largest credit union; and,
• Cultura Bank, Norwegian sustainable banking specialists.
GABV members now represent close to 10 million customers in 24 countries,
with a combined balance sheet of over $26 billion.
March 2011: Delivering Better Banking in Challenging Times
Our Goal:
One billion lives touched by sustainable banking

Charter
The Global Alliance for Banking on Values is an independent network of

banks using finance to deliver sustainable development for unserved
people, communities and the environment.
Introduction
Over the last several decades a number of banks and their affiliates have
emerged throughout the world to deliver innovative products to holistically
meet the needs of their communities. In the more recent past the financial
sector has found itself in a crisis of multiple dimensions including lack of
confidence, inadequate profitability and over-complexity leading to a negative
impact on the overall economic climate. The Global Alliance for Banking on
Values has been established to use the knowledge from these innovative banks
and affiliates to provide alternatives for addressing the current crisis in our
financial world impacting the overall sustainability of our society.
Who are our members?

Innovative banking institutions whose primary focus is on:
• Delivering social finance products and basic financial services while
• Financing community based development initiatives and social entrepreneurs
thereby
• Fostering sustainable and environmentally sound enterprises and fulfilling
human development potential including poverty alleviation while
• Generating a triple bottom line for People, Planet and Profit.
“What intrigued me about the Global Alliance, and that I think is

unique from other international groups, is both the fact that it
consists entirely of mission-based financial institutions, and that
it is truly diverse in its representation geographically and
culturally. And that the ambition really is not only to change the
lives of the people who we serve in our communities, and many
of them around the world, but also to change the face of modern
banking.” Tamara Vrooman, CEO, Vancity

What are our shared values?
Although each of us is unique, we share the values of:
• Using money as a tool for enhancing the quality of life through human, social,
cultural and environmental development,
• Responsibility for the long term impact of our efforts on our interdependent
environment and communities, and
• Transparency, trust, clarity, and inclusiveness in delivering our products and
services.
What is our joint mission?

As a global alliance we will work together to:
• Deliver joint ventures to drive sustainable social and environmental change,
• Provide thought leadership and advocacy for social innovation in the financial
sector, and
• Combine and share strengths, capabilities and resources to improve each of
our competitive positions.

2020 Target and Action Tracks
Our Goal: To touch the lives of a billion people with sustainable banking
by 2020
We intend to get there by developing and delivering five key action tracks.
These tracks were co-created by our members at our second annual meeting, in
Dhaka:
Raising financial capital to fund the growth and impact of sustainable banks;
Developing human capital so a new generation of capable, motivated

sustainable bankers can productively and efficiently use the financial capital we
raise;
Measuring the impact of our network to demonstrate the results of our work
for a wide group of stakeholders - from investors to clients to the general
public;
Actively engaging in discussions on important issues so our voice is heard,

influencing the mainstream and supporting public policy developments that
benefit the world through enhancing sustainable banking; and,
Expanding our network of sustainable banks further increasing the reach of our
business models so we can deliver our goal by 2020.
“GLS is not in other countries, so to integrate in a global

movement is very important internally, to our clients, and to the
wider public. The question of human capital and co-worker
education is crucial, so our people can see and learn from other
banks.” Thomas Jorberg, CEO, GLS

Within these five action tracks the GABV (by 2015) will achieve the following
interim goals:
• Raise at least $500 million in incremental equity capital for Sustainable
Banking;
• Develop knowledge resources to strengthen member banks’ capabilities and
commitment to sustainable finance;
• Measure and report the impact of its member banks’ efforts;
• Engage in public education on the importance and impact of sustainable
banking practices; and,
• Grow its membership to between 50 to 100 banks.

The Benefits of Membership
“The Global Alliance is helping us to build further trust, and

show all our stakeholders that we’re part of a network; that
there are banks all over the world who are doing and thinking
about business in the same way we do.” Sven Thali, CEO, ABS
The Global Alliance for Banking on Values is a young and expanding

organisation that draws on the collective experience of sustainable banking’s
leading organisations and individuals. Its benefits are already clear, and
developing further as it evolves. A selection, highlighted in interviews with the
members themselves, follow.
Financial capital
Our financial Capital action track aims to raise significant capital for investment
in financial institutions with a sustainable development finance focus. It
concentrates on identifying the capital needs of sustainable banks as well as
capital sources that are willing to provide long term capital in return for a
combination of financial and social returns, with a potential upside for existing
and potential members.
Human capital
Our Human Capital action track provides support for the training of bankers and
managers in sustainable development banking practices, as well as building a
knowledge sharing network. This work aims to deliver the benefits of scale and
diversity for members that tend to be small and medium-sized banks and
regionally focused.
The power of the network

The Global Alliance for Banking on Values is primarily a CEO and senior
executive network. The leaders in it take advantage of peer-to-peer discussions
on the challenges they face, and the opportunities they may share or have
already addressed. Sharing these issues informally or in open, professionally
facilitated fora has provided effective support to our members and their
organisations.

The network also provides opportunities at other levels. Our Values Ambassador
programme for younger, talented professionals within our member
organisations, is building a network of connected sustainable bankers who will
be at the heart of the sustainable banking industry of the future. Learning
about policy and practice also takes place across the network, such as sharing
remuneration approaches among our member’s human resources leaders.
An opportunity for advocacy

As well as demonstrating a global perspective to its stakeholders, Global
Alliance for Banking on Values membership brings wider opportunities to
influence. Our members have been represented on platforms including the
World Economic Forum, the Clinton Global Initiative and UNEP Finance
Initiative. Members can influence the issues the network champions, providing
a global voice for the sustainable banking movement. The network’s website
and social media outlets provide other opportunities to promote individual and
collective activity.
The Global Alliance for Banking on Values already shares an increasing number
of adhoc commercial approaches. And in the future we expect more bi-lateral,
group and network-wide business opportunities to develop.

Conference Programme
Executive Summary of the Conference
Programme
In the following pages we describe the Global Alliance on Banking for
Values (GABV) third annual meeting, held from 3 to 6 March 2011. Having
established our network, we have agreed an ambitious impact target, and
five key action tracks to reach it. Now we want to bring these activities to
life across the whole of our growing network, during a challenging time.
One of the GABV’s priorities is to build a movement with a healthy long-term

future by engaging younger sustainable bankers. A critical feature of this year’s
meeting will be a parallel event for the GABV’s Values Ambassadors. This group
will interact with senior bank leaders throughout the conference to foster new
perspectives, mentoring, and shared experiences.
The design of this year’s meeting is intended to take the sustainable banking
movement forward, while addressing some of the shared obstacles we face.
Our discussions and working sessions are aimed at:
• Refining and renewing the GABV’s action tracks

• Committing to specific actions – individually, collectively and bilaterally –
in 2011
• Building a leadership team across institutions to advance the goals of the
sustainable banking movement
• Engaging Values Ambassadors as active partners in our ongoing work
While we will frame our meeting by reflecting on the most pressing challenges
and opportunities in our work, much of our time will be spent working in detail
to refine, shape and deepen the action tracks developed at our 2010 meeting in
Dhaka. We will conclude the meeting by committing to specific actions for
2011.
“The financial capital project would be really interesting for us

if we can create a sustainable finance asset class. As a relatively
small bank we can benefit from cooperation around that.”
Lars Pehrson, CEO, Merkur

Throughout the meeting, we will offer opportunities for informal networking, to
help deepen our relationships and learn from each other’s experiences.
Our hosts this year, Grupo ACP and Mibanco, have also graciously agreed to
share a day in the life of their organisations, where participants will have an
opportunity to meet with and hear the perspectives of Mibanco clients in and
around Lima.

Design Flow: Member Meeting
Please note that a more detailed schedule will be provided during the conference,
and that times and activities may change.
March 2 Pre-meeting March 3
08:00
Breakfast and briefing Welcome and briefing
09:00
10:00 Official Opening of the

Steering Committee Third Annual Meeting:
Meeting
11:00 • Public Launch Event
Values Ambassadors • Press Conference
Meeting • Reception and Lunch
12:00
Field Trip Briefing

13:00
Lunch
14:00
Steering Committee Learning from successful

15:00 Meeting sustainable finance
Values Ambassadors examples
16:00 Meeting Field trips: what can we
learn from Mibanco?
17:00
18:00
Delegates arrive
in Lima Break
19:00
20:00
Welcome dinner
21:00 Dinner

March 4 March 5 March 6
08:00
Opening and Overview
Commitments
09:00 Travel from Lima to to Action
meeting site in Ica Impact Metrics action
track working session
10:00 • Values Ambassadors Conclusions
interview CEOs and Close
• Informal conversations Break
11:00 • Briefing on the day’s
Lunch and
activities
Financial capital action Hotel Check-out
12:00
13:00
Lunch and Hotel check-in
Lunch Travel to Lima
14:00
Framing our work for 2011
• Our action tracks and Informal Conversations
15:00 programme Human Capital action and Networking
Break
16:00
Challenges and Break
opportunities for
17:00
sustainable Thought Leadership action Drop off in Lima
banking leaders track working session or at Airport
18:00
Break
Networking Event hosted Break

19:00
by Values Ambassadors
Artisan Fair
20:00
Dinner Dinner and

21:00 Cultural Event

Values Ambassadors: The Next Generation of
Sustainable Banking
One of the priorities of the GABV is to build a movement with a healthy long-
term future by engaging younger sustainable bankers. At last year’s meeting in
Dhaka, we took an initial step by inviting a small group of bankers to a parallel
programme to the member’s meeting. This year in Lima, we are expanding and
re-launching this initiative, and calling it the Global Alliance Values
Ambassadors.
Values Ambassadors are a diverse group of sustainable bankers who share the
following characteristics:
• They have around 5 to 10 years of experience in sustainable banking

• They have demonstrated in their work how sustainable banking can make an
impact
• They are interested in making connections across institutions and learning
from each other
• They are willing and able to contribute to the work of the GABV beyond our
meeting in Lima
Their programme seeks to achieve the following objectives:
Provide a learning environment

To broaden perspectives, to learn about other member banks, to gain a global
perspective, and to get inspirations for their own work.
“The major long-term challenge is to come up with an easily

explained concept of responsible banking. Not just a slogan, but
something that people recognise as a necessity; as a way of
doing business; as a way of behaving. The practical steps that
the GABV members are taking in this regard would be very
interesting.” Ochir Dugersuren, CEO, XacBank

Skills and capacity development
To introduce a set of leadership skills that participants will be able to apply at
work.
Providing input to the GABV’s thought leadership work in 2011

To explore the following questions: (I) what are the characteristics of the
sustainable bank of the future? (II) what are relevant global and local
developments and shifts that will affect our work in the future? (III) what is our
potential as an alliance, and as a value-based bank?
Based on these discussions, participants will develop ideas that are relevant to
their daily activity, as well as a detailed proposal for up to five specific issues
that the GABV should pursue in its thought leadership activities, and the
activities that the GABV should undertake to support them. They will share this
proposal as the basis for discussion at the Thought Leadership action track
working session.
Prototype cross-organisational learning

To serve as a prototype for better understanding the potential for cross-
organisational learning within the GABV.
Expand capacity within each member institution

Together with the CEO from their bank, to identify how they will work in 2011
with the Values Ambassadors network and/or on an idea explored during the
meeting.
Create a network
To meet peers and CEOs from other member banks, and connect on a personal
level so these contacts can be mutually beneficial in the future.
Meeting participants will be asked to share the results of their work across the
GABV network, including with the attendees of the Dhaka meeting in 2010.

Notes

Profiles of the member
banks of the Global Alliance
for Banking on Values
Global Alliance for Banking on Values
TlB
TM
B A N K
Mibanco
Alternative Bank Schweiz AG
Switzerland
Mission
The Alternative Bank Schweiz AG emphasises ethical
principles instead of maximum profits. As the leading
provider of ethical banking services and a pioneer in the implementation of
social and environmental standards, ABS gives encouragement to the Swiss
banking and financial markets. All banking activities are based on transparency.
Short History
ABS was initiated by the environmental, social and development organisations
and movements in the end of the 1980’s. It obtained the authorisation of the
Federal Banking Commission and assembled the required share capital by 1990.
In that same year, the head office was opened. Amongst other non-conventional
products, the Innovation Fund Association was set up by the bank in 1996 to
support projects that are unable to obtain financing with traditional banks. An
analytical tool developed by ABS, the “ABS property rating”, was launched in
2003 to assess sustainability of buildings. In 2005 an external authority was
established to verify the bank´s ethical standards. Five offices (two branches
and three information offices) have been opened in the different Swiss regions.
Management Board
• Sven Thali (Chairman of the Executive Board)
• Etienne Bonvin (Member of the Executive Board)
• Edy Walker (Member of the Executive Board)
Market Focus, Products and Services

ABS´s products and services are aligned with its client requirements concerning
savings, investments, financial security, company financing, real estate and
monetary transactions. Loans are issued principally in the area of social or
ecological housing (also for private individuals), organic agriculture, renewable
energy, as well as SME’s. ABS offers investment advice and ethical/sustainable
investment funds. The focus is the development of innovative products and
services that support sustainable economic actions, to amplify ABS´s profile and
to provide possibilities which do not exist in the traditional market.

Key Figures* 2009 2008 2007
Total Assets - Balance Sheet 898 809 686

Total Assets - Off-balance Sheet 14 15 11
Total Assets under Management 912 824 697
Total Loans 663 624 527

Total Deposits 823 737 623
Total Equity 56 55 48
Total Revenues 16 18 15
Net Profit 0 1 1
Number of Lending Clients 834 830 765

Number of Deposit Clients 22,918 21,640 20,475
BIS Ratio 6.3% 6.8% 7.0%

Return on Equity 0.1% 1.7% 1.6%
Number of Co-workers 78 79 71
Number of Locations 5 5 5
(* in USD million)
Bank Contact Details

www.abs.ch

Banca Popolare Etica
Italy
Mission
Banca Popolare Etica was created in 1999 by a big coalition of the major italian
social organisations who wanted to create a place where savers, driven by the
common desire of a more transparent and responsible management of financial
resources, may meet socio-economic initiatives, inspired by the values of a
sustainable social and human development.
Short History
The bank´s roots are to be found in the third-sector organisations, of voluntary
work and of international cooperation. The first experience of ethically oriented
finance in Italy is represented by the MAG cooperative societies (self-
management mutual associations). Their traditional aim is to raise savings
among their members and to finance socially oriented projects. Pushed by some
new legal rules in the 1990s, some of the organisations involved in the ethically
oriented finance initiated a fundraising campaign in December 1998 in order to
obtain a banking license. This was the first time that a banking institution, with
the purpose of operating exclusively in sustainable and alternative finance, filed
a request and obtained such an authorisation in Italy. In March 1999, Banca
Etica opened its first branch office in Padova. It has grown to 12 agencies, with
30 ambulant bankers and almost 200 co-workers. Since 2002 the volume of
savings and deposits more than doubled, the loan portfolio has quadrupled,
and the net profit increased substantially between 2004 and 2007. Profits
suffered a decrease in 2008 because of the fast and unpredictable decrease of
official interest rates, nevertheless during the finacial and economic crisis Banca
Etica has seen a considerable increase in the volumes of costumer deposits and
loans.
Structure
Banca Etica has the legal form of a popular banking institute and is
characterised by the principle of, so called, shareholder supremacy: when
voting, all shareholders have the same power, regardless of the number of
shares owned, according to the principle ‘one person, one vote’. Today, the bank
counts on 60 local shareholder groups resulting in more than 30,000
shareholders.

Board of Management
• Ugo Biggeri (President)
• Mario Crosta (General Manager)
Market focus, products and services

Products and services include savings accounts, current accounts, debit and
credit cards, affinity cards with organisations like Amnesty International,
payment services and online banking.
Typically, Banca Etica´s focus is financing organisations operating within the

third-sector that carry out civil society oriented economic projects, having the
legal form of cooperative societies, associations or social institutions.
Key Figures* 2009 2008 2007

Total Assets Under Management 1,168 1,005 909

Total Deposits 1,134 972 716
Total Revenues 24 27 n/a

Net Profit 0 2 5
Number of Lending Clients n.a. n.a. n.a.

Number of Deposit Clients n.a. n.a. n.a.
BIS Ratio 12.4% 10.9% 12.4%


(* in USD million)

www.bancaetica.it

BancoSol
Bolivia
Mission
We are a bank that offers opportunities to the lowest-income sectors for a
better future, providing them with high-quality, integrated financial services.
Short History
In November, 1986, international and Bolivian investors founded the Fundación
para Promoción y el Desarrollo de la Microempresa, as a Non Governmental
Organisation (NGO).
The most promising alternative and most viable instrument to deliver the
organisation’s objectives, and overcome the legal and financial structure
limitations of an NGO, was the creation in February 1992 of the first commercial
bank specialized in microfinance: Banco Solidario S.A.
After over eighteen years in business, BancoSol has disbursed more than USD 2
billion for more than 1.5 million micro enterprise projects. Currently, the Bank
has more than 130,000 clients who account for a total loan portfolio of over USD
355 million. In addition, BancoSol has almost USD 335 million in deposits taken
from over 260,000 clients. The Bank is present in eight large cities in Bolivia (La
Paz, Cochabamba, Santa Cruz, Oruro, Tarija, Potosí, Sucre, Cobija and Trinidad)
through a network of more than 100 branches.
Management Board
• Kurt Koegnisfest (Chief Executive Officer)
• Enrique Ferraro (President of Directory)

Entrepreneurs with a small capital base but with dynamic adjustment
capabilities are BancoSol’s core clientele. Women play an important role in
terms of the numbers and amounts of outstanding loans; they account for 46%
of BancoSol’s clients and 40% of the loan portfolio. Most of our clients are
young, between 35 and 40 years old, with low levels of formal education.

BancoSol clients operate in the informal economy, which contributes more than
20% of GDP and generates employment for over 65% of the employed
population.
In three of the country’s biggest cities, the micro entrepreneurial sector grows
at 5% per year. There are approximately 800,000 micro enterprises, largely
urban, that form part of this informal economy, generating over 1.7 million jobs
for the economically active population.
Key Figures* 2009 2008 2007

Total Assets Under Management 495 393 270

Net Profit 12 2 8
Number of Lending Clients 129,705 109,764 88,798

BIS Ratio 13.0% 10.8% 10.5%


(* in USD million)

www.bancosol.com.bo

BRAC Microfinance Programme (a)
& BRAC Bank (b)
Bangladesh
Mission
BRAC works with people whose lives are dominated by extreme poverty,
illiteracy, disease and other disadvantages. With a holistic approach, BRAC
strives to bring about positive changes in the quality of life of the poor. BRAC’s
Microfinance Programme works to ensure the economic sustainability of the
poor by making available credit which they can invest in productive activity and
also encouraging them to save.
BRAC Bank’s Vision

Building a profitable and socially responsible financial institution focused on
Market and Business with growth potential, thereby assisting BRAC and
stakeholders build a “just, enlightened, healthy, democratic and poverty free
Bangladesh”.
BRAC Bank’s Mission

• Sustained growth in ‘Small & Medium Enterprise’ sector
• Continuous low-cost deposit growth with controlled growth in Retail Assets
• Corporate Assets to be funded through self-liability mobilization.
• Growth in Assets through Syndications and Investment in faster growing
sectors
• Continuous endeavor to increase non-funded income
• Keep our Debt Charges at 2% to maintain a steady profitable growth
• Achieve efficient synergies between the bank’s branches. SME unit offices and
BRAC field offices for delivery of Remittance and Bank’s other products and
services
• Manage various lines of business in a fully controlled environment with no
compromise on service quality
• Keep a diverse, far flung team fully motivated and driven towards materializing
the Bank’s vision into reality

Short History
BRAC’s Microfinance (MF) Programme was launched in 1974 to encourage the
increase of income for the poor through the setting up and expansion of
income generating activities and micro-enterprises. BRAC continues to play a
pioneering role in providing diversified financial services to serve different
segments of the population who lack access to saving and credits provided by
financial institutions. In 2008, BRAC’s MF Programme increased its member base
to more than 8 million, with a cumulative disbursement of nearly USD 6 billion.
BRAC Bank Limited, with institutional shareholdings by BRAC, International

Finance Corporation (IFC) and Shorecap International, has been the fastest
growing Bank from 2004 to 2007. The Bank operates under a “double bottom
line” agenda where profit and social responsibility go hand in hand as it strives
towards a poverty-free, enlightened Bangladesh.
As a fully operational Commercial Bank, BRAC Bank focuses on pursuing

unexplored market niches in the Small and Medium Enterprise Business, which
hitherto has remained largely untapped within the country. Since inception in
2001, with 56 branches, 30 SME Sales & Service Centers, 430 SME Unit Offices,
more than 150 ATMs, 30 Cash Deposit Machines and more than 1,800
Remittance Delivery Points BRAC Bank is one of the country’s fastest growing
banks. The bank has already proved to be the largest SME financier in just seven
years of its operation and continues to broaden its horizon into SME, Retail and
Corporate Banking. Customer Service and staff development towards delivering
global standard service remains this year’s priority.
Structure
BRAC’s Microfinance Programme, is one part of BRAC’s holistic approach to
development, which comprises a range of interventions in health, education,
environment and social and economic development. The Microfinance
Programme, together with the Ultra Poor and Agriculture programmes make up
BRAC’s Economic Development Programme. BRAC offers additional services to
ensure the success of its borrowers’ enterprises. These include backward linkage
services such as training on improved techniques and provision of improved
breeds and technology, as well as forward linkages, such as storage facilities for
produce and marketing of finished goods. A number of commercial ventures
have been set up by BRAC to create these strategic linkages. In addition to
protecting its borrowers, these ventures have also contributed towards making
the organisation self-sustaining, with profits diverted to back into its poverty
alleviation programmes.

BRAC Bank has 50% institutional shareholders such as BRAC (33.51%),
International Finance Corporation (9.5%) and Shore Cap International (6.99%).
Since early 2007, the remaining halves of its shares have been distributed to the
general public and mutual funds through its IPO on the Dhaka and Chittagong
Stock Exchanges.
Board of Management
• Fazle Hasan Abed (Chairperson, BRAC)
• Mahabub Hossain (Executive Director, BRAC)
• Muhammed A. (Rumee) Ali (Managing Director, BRAC Enterprises)
• Md. Aminul Alam (Executive Director, BRAC Overseas Programme)
• AMR Chowdhury (Deputy Executive Director)
• Imran Matin (Deputy Executive Director, BRAC Overseas Programme)
Board of Directors of BRAC Bank Limited

• Mr. Muhammad A. (Rumee) Ali, Chairman
• Mr. Quazi Mohammad Shariful Ala, Director
• Mr. Mark A. Coffey, Director (Nominated by ShoreCap International Limited),
• Ms. Tamara Hasan Abed, Director
• Mr. Shib Narayan Kairy, Director
• Ms. Nihad Kabir, Director (Independent)
• Dr. Hafiz G.A. Siddiqi, Director
• Mr. A. E. A. Muhaimen, Managing Director and CEO

BRAC’s Microfinance Programme works to provide collateral-free financing to
the poor, especially women, in both rural and urban areas, in a simple, efficient,
and affordable manner. BRAC MF Programme offers two different microfinance
products: micro-loans (group-based, exclusively for women) and micro-
enterprise loans (individual loans for both men and women). Group based small
loans are particularly designed for the lower-end poor to assist them in under-
taking income generating activities. Micro-enterprise loans are available for small
entrepreneurs to offer scope for expanding their business and capital base.
Moreover, BRAC utilizes a credit-plus approach where loans are accompanied by

various forms of assistance for the borrowers. An important part of the credit
operation is the collection of savings. Savings opportunities with BRAC provide
members with funds for consumption, children’s education and other
investments. It also provides security for old age and serves as a contingency
fund during natural disasters.

A fully operational Commercial Bank, BRAC Bank offers a wide range of banking
products to SME, Retail and Corporate guests. The bank has its primary focus on
service quality and customer satisfaction. Through a team of over 6,000
employees, BRAC Bank offer a broad range of products and services, including
SME, Retail, Commercial and Corporate banking to more than 6.5 Lac customers.
Key Figures* 2009 2008 2007
Total Assets - Balance Sheet 1,366 1,046 670

Total Assets Under Management 1,366 1,046 670

Total Deposits 1,086 838 540

Net Profit 19 14 9

BIS Ratio 12.7% 12.8% 12.3%

Number of Co-workers 5,907 5,073 3,672

(* in USD million)

www.brac.net
www.bracbank.com

Cultura Bank
Norway
Mission
Cultura Bank’s main task is to finance projects which benefit society and
contribute to a better natural environment. The bank emphasises building
alliances between depositors and lenders and to underpin this it practises
transparency as a carrying principle. It strives to offer high quality, solid banking
services and be able to offer a healthy and sustainable return to shareholders.
Furthermore the bank views promoting financial literacy as an important task
and takes an active part in public discourse about the function of money and
the economy.
Short History
Cultura was founded as a savings and loan cooperative in 1986 and obtained a
full licence as a savings bank in 1996. Since then the bank has grown from a
total asset base of just €5 million to €55 million today. The founders of the bank
wanted to channel funds to organic farming. At the time this was considered
risky and shunned by conventional banks. They also took special interest in
private initiatives in the cultural sphere, in particular in education.
Since then the activities of the bank has broadened to include small enterprises
involved in fair trade, traditional crafts, and distribution of various ecological
products. From the beginning the bank has relied solely on funding itself
through customer deposits. The bank’s equity consists of a core fund and capital
issued through an equity-like instrument called equity certificates, specially
designed for savings banks. The governing body of the bank is elected by four
groups; the customers, the equity certificate owners, the employees and one
representative designated by the local authorities.
Management Board
• Lars Hektoen, CEO
• Arve Gjetnes, CFO and COO
• Kjell Fredrik Lövold, Chief lending officer
• Jannike Oestervold, IT and publications

Cultura Bank offers a comprehensive range of banking services to companies and
private individuals. About 65% of total outstanding loans are business related
with education (private schools) and agriculture as the two largest areas. Other
important groups are healthcare and various small and medium size companies.
During the last few years the bank also has built a portfolio of housing loans,
which are increasingly focussed on ecological building. Apart from ordinary
loans the bank also offers overdrafts and guarantees. Internet banking and
debit cards complete the product range on payment services.
Since 2005 the bank has been active in microfinance. Since 2007 it has been a
partner in the CIP programme of the European Investment Fund, providing a
backup guarantee facility for this group of loans.
Key Figures* 2009 2008 2007

Total Equity 8 6 8
Net Profit 0.2 0.3 0.3
Number of Lending Clients 360 — —

BIS Ratio 16.0% 17.4% 0.0%

(* in USD million)

www.cultura.no

GLS Gemeinschaftsbank
Germany
Mission
For GLS Bank, conducting a professional, sustainable banking business means
the incorporation of social, ecological and economic criteria. Secure
investments, credit policies and monetary transactions that make sense are our
core business. We understand “social” to be people in their entirety, whose
material, emotional and mental needs should be the focus of economic
activities. We consider “ecological” to be the task of maintaining and developing
the basis for the Earth´s livelihood. We regard “economy” as an instrument for
achieving these first two goals as efficiently as possible. The money of our
customers is invested exclusively in companies and projects whose performance
under the above mentioned criteria is outstanding.
Short History
The GLS Bank was the first social and ecological bank in Germany. The bank was
founded in 1974 and originally focused on ecologic, social and cultural projects,
such as anthroposophic schools, Demeter farms and communal living projects.
Over time, the focus has widened, thus including other independent schools
(e.g. Montessori schools) and organic farms into its portfolio. After the accident
at Tschernobyl in 1986, other sectors were introduced, such as renewable
energy projects. In 1989, the first wind energy fund was established by the bank
and in 2003 GLS Bank took over the activities of Ökobank, an ethically and
ecologically oriented bank in Germany. Nowadays, following the financial crisis
the demand for sustainable banking products has risen, hence, resulting in high
growth of GLS Bank. It operates in 7 branch offices in Germany since it took over
the activities of IntegraBank in 2008.
Board of Management
• Thomas Jorberg (CEO)
• Andreas Neukirch (member of the Management Board)

GLS Bank focuses on financing cultural, social and ecological projects that try to
tackle challenges in our society by developing creative solutions. We offer a
wide array of products: from current accounts and financial investments to asset
management, financings, shareholdings and foundation consultancy services.

Loans are offered to companies and projects such as independent schools and
kindergartens, organic farms, organic food-stores, institutions using therapeutic
pedagogy and others. With our transparent socio-ecological concept and
sensible, safe investment opportunities we enable our customers to make
informed decisions and assume responsibility. This concept works due to
collaboration of three strong partners: GLS Gemeinschaftsbank eG for banking,
GLS Treuhand e.V. for foundation affairs, and GLS Beiteiligungs AG.
Key Figures* 2009 2008 2007
Total Assets - Balance Sheet 1,949 1,446 1,169

Total Assets Under Management 2,034 1,475 1,169
Total Loans 1,024 864 704

Total Deposits 1,638 1,177 961
Net Profit 7 3 2
Number of Overall Clients 73,104 61,836 55,000

BIS Ratio 10.9% 9.9% 9.4%


(* in USD million)

www.gls.de

Merkur Cooperative Bank
Denmark
Mission
Merkur Cooperative Bank is founded on the idea of conscious handling of
money, and on criteria that include environmental, social and ethical aspects in
addition to financial considerations. Merkur pursues a situation where the
individual, based on his own insight, meets the needs of others in a dignified
way.
This leads to the following main working areas/objectives:
• To give the individual in freedom the optimum conditions for developing his/
her abilities, thus enabling him to act based on his own insight. Consequently,
free schools, educational institutions and cultural initiatives are funded, also
initiatives for mentally deficient people and other special groups;
• To treat all people with dignity. Hence new, contemporary types of ownership
and social communities within e.g. agriculture, production, trade and housing
settlements, projects for socially disadvantaged youths and children or
projects for mentally deficient children and adults are financed;
• To have production and consumption reflect the real needs of society and the
individual, and to have it done with due account being taken to the human
being, nature and the environment. Hence organic and biodynamic farms,
renewable energy and sustainable production and trade are financed.
Short History
The first steps towards the founding of Merkur Cooperative Bank were taken in
1982 with the forming of a credit and loan association. In 1985 Merkur merged
with another independent initiative to form the Co-op Bank, and received a
banking license. Merkur opened its first office in Aalborg in 1985. In 1992 it
established a branch in Copenhagen (which became head office in 2004) and is
nowadays present in the four major cities of Denmark. In addition, Merkur has
limited activities in North Germany, in cooperation with Trion Geldberatungs-
genossenschaft, and in Finland.
Board of Management
• Lars Pehrson (CEO)
• Asbjørn Andersen (CFO and COO)

In addition Caroline Panum is Head of Human Resource and Client Relations, in
close cooperation with the Board of Management, and each branch has its own
Branch Manager.

Merkur´s main objective is to give and facilitate financial advice and financing
to profit making enterprises within sustainable production and not-for-profit
institutions and associations within cultural and social fields. Therefore, the
main part of Merkur Cooperative Bank´s combined loan finance projects are in
the environmental, social and cultural sectors. As a secondary activity, Merkur
approves loans and arranges mortgages for private customers. Merkur also
provides other financial services, including savings and current accounts
(available with Visa and/or debit cards), payment services, webbank, and
pensioner’s and children’s savings accounts, as well as a full range of financial
services for business customers. Furthermore, Merkur places great emphasis
upon transparency in banking. Details of all loans in the three core sectors are
published on Merkur´s website so that information about how the customer´s
money is working can be seen in the public domain. Merkur also publishes (in
cooperation with Cultura Sparebank in Norway) the magazine ‘Pengevirke’ four
times a year, in which the activities of Merkur and its´ customers are described
in more detail.
In 2009 Merkur established a separate entity, Merkur Development Loans Ltd, in

cooperation with a Danish state investment fund, IFU. The aim is to give loans to
SMEs and cooperatives in developing countries in order to promote
sustainability and provide financing on fair conditions.

Key Figures* 2009 2008 2007


Net Profit 1 1 2

BIS Ratio 16.1% 15.4% 17.5%

(* in USD million)

www.merkur.dk

Mibanco, Banco de la Microempresa
Peru
Mibanco
Mission
We are committed to offering our communities opportunities for progress and
access to the financial system.
Short History
More than 42 years ago, 15 successful entrepreneurs founded Acción
Comunitaria del Perú (ACP) an organization that became one of the world’s
pioneers in microcredit loans.
In May 1998, over 12 years ago, ACP founded Mibanco and transferred to it its
entire client portfolio. ACP became Mibanco’s majority shareholder and
operative manager in this new venture. This signaled the beginning of Peru’s
first for-profit, fully-regulated commercial bank dedicated to microenterprise.
Mibanco’s initial USD 16 million in capital came entirely from the private sector,
with 60% coming from ACP’s client base and loan portfolio.
By the end of December 2010, Mibanco served more than half a million clients,
both on the asset (loans) and the liability (deposits) sides, and operated 112
branches throughout Peru.
Structure
Mibanco’s largest shareholder is Grupo ACP, with a 60.07% share. Other
shareholders are Acción Investments in Microfinance SPC (9.36%), IFC (6.50%),
Acción International (6.33%), Hivos-Triodos Fund Foundation (5.45%), Triodos-
Doen Foundation (5.45%), La Positiva Vida Seguros y Reaseguros (2.62%), La
Positiva CÃ a. de Seguros y Reaseguros (2.58%), Triodos Fair Share Fund (0.92%)
and others (0.72%).
Board of Management
• Oscar Rivera (Chairman of the Board)
• Luis Felipe Derteano (Deputy Chairman of the Board)
• Rafael Llosa (General Manager)

Mibanco provides working capital, investment loans, and housing loans to small
businesses, but it also offers current accounts, savings accounts, and deposit
accounts to private individuals. With loans starting at USD 100, Mibanco has
enabled thousands of people to access financial services.
Groups of businesses can also turn to Mibanco. For example a group of market
stallholders wishing to collectively turn their open-stall market into a shopping
center. Continued successful growth has enabled Mibanco to launch new
products in the market, including the initial steps that were taken in 2007 for
the provision of loans to small businesses owners so they could bring water and
electricity into their homes.
Mibanco is also involved in the Transparency and Sustainability in Finance

project that aims to create awareness about the social and environmental
impact of business activities.
Key memberships and affiliations

Aside from being a member of the Global Alliance for Banking on Values,
Mibanco is also a member of the Microfinance Network, the Women’s World
Banking Global Network and the Acción Network, all of which aim at bringing
leading microfinance institutions together.
Highlights 2007 - 2010

Mibanco added two new products to its rural group lending: a risk management
system and credit scoring to help loan officers objectively rate prospective
borrowers and calculate the risk of extending credit to them.
Also, during 2008, Mibanco implemented an innovative distribution channel

called ‘Agencia Móvil’. This high-technology branch travels to remote locations
and cities of the country, especially to rural areas, allowing clients to carry out
the same transactions they would normally do in a regular branch.
Furthermore, Mibanco has implemented new channels to serve more clients,

such as Miamigo, aimed at increasing new client acquisition through the
retention of our best clients by rewarding their effort. Approved Credit Strategy
is a marketing strategy that allows us to offer micro and small business owners a
fast credit at adequate amounts to meet their needs.

In 2009, Mibanco was recognized as a leader in corporate governance and was
awarded Management & Excellence’s AAA+ rating, its highest Corporate Social
Responsibility score.
Additionally, Mibanco has received the Prize for Excellence in Microfinance for
Latin America and the Caribbean awarded by the Inter-American Development
Bank (IADB) in 2006 and 2009.
In 2010, in order to promote greater development opportunities for

microbusiness entrepreneurs, Mibanco secured an international syndicated loan
structured by the IADB, for USD 45 million equivalent in nuevos soles, in order
to develop a program to increase its lending capacity to women, through a
greater supply of credits.
In 2010, Mibanco was rated “4+” by Planet Rating organization, placing it at the
top of the “Committed” category which demonstrates Mibanco’s clear
commitment to accomplishing its social goals, minimum risk of diversion from
its social mission, reasonable management of social performance and adequate
financial inclusion efforts while fully recognizing the risks of social
responsibility. With this award, Mibanco becomes the first and only bank having
earned this top rating in Peru and the world.

Key Figures* 2009 2008 2007
Total Assets - Balance Sheet 1,279 959 600

Total Assets Under Management 1,279 959 600
Total Loans 1,041 781 500


Net Profit 34 27 20

BIS Ratio 12.7% 12.1% 11.9%


(* in USD million)

www.mibanco.com.pe

New Resource Bank
USA
Mission
New Resource Bank’s mission is to advance
sustainability with everything we do - the loans we make, the way we operate,
and our commitment to putting deposits to work for good. To us, banking isn’t
just a service - it’s a way to create a better world.
We manage the financial, environmental, and social impacts of our activities to

promote the global well-being of future generations.
Short History
The founding organisers are technology entrepreneurs, green business pioneers
and banking executives who believe that green has evolved from a social
movement into a market opportunity and that sustainability will happen
through the economy in the growth of new market options that are healthier,
cleaner and more efficient.
The bank opened in September, 2006. Prior to opening, 200-plus founding

shareholders subscribed to USD 24.75 million of the bank’s stock offering. The
bank added to its capital base again in September 2008, completing an equity
capital raise of $14.75 million in the midst of a very tough banking market. As
of March 31, 2010, the bank had USD 179 million in assets.
Structure
New Resource Bank is a California state-chartered institution and its shares are
tradable on the Over-the-Counter Bulletin Board.
Executive Management
• Vince Siciliano (President & CEO)
• Charmaine Detweiler (Chief Financial Officer)
• Bill Peterson (Chief Credit Officer)
• Joe Anzalone (Head of Commercial Banking)

New Resource Bank offers a full range of financial services to:
Individuals: Such as checking, money market and savings accounts (including
Visa debit card), online banking, bill pay and the financing of residential solar
installations and energy efficiency upgrades.
Businesses: Such as corporate cash management, commercial credit lines, real

estate loans, construction loans as well project finance. The bank also serves as
advisor to its business clients, many are entrepreneurial clients focusing on
clean technology, energy efficiency and green consumer products.
Non-profit organisations: Such as banking services and other strategic services.

The bank offers a Community Rewards Programme from which mission-aligned
non-profit organisations can generate income from New Resource Bank
donations that are funded by its client’s exchange fee collected from debit-card
activities. Thousands of dollars are generated each year in Community Rewards.
In addition to operating as a full-service community bank, New Resource

provides innovative loans for green projects, including alternative energy, clean
tech, organic food production, and sustainable home and office construction.
The bank also offer services and provides knowledge to its community clients
that could encourage more sustainable operations. For example, the bank has
help facilitate an energy audit for a real estate lending client that will leads to
the savings of both money, energy and pollution.

Key Figures* 2009 2008 2007
Number Total Assets - Balance Sheet 159 170 126


Net Profit (5) (11) (3)
Number of Lending Clients 200 N/A N/A

Number of Deposit Clients 1,700 N/A N/A
BIS Ratio 17.7% 19.4% 24.5%

Return on Equity — — —
(* in USD million)

www.newresourcebank.com

OneCalifornia Bank
USA
TM
Mission B A N K
OneCalifornia Bank will improve economic
opportunity for low-to moderate-income
communities throughout California, starting in Oakland. We will partner with
respected community institutions to provide banking services to small to
medium-size businesses, non-profit organisations, community facilities,
affordable-housing developers, individuals and families.
Banking services will be integrated with financial literacy, technical assistance

and business education supported by OneCalifornia’s supporting non-profit
organisation, OneCalifornia Foundation.
The Bank maintains a triple bottom line focus of meeting its social mission while
operating in a safe, sound and sustainable manner.
Short History
A designated Community Development Financial Institution (CDFI), OCB was
founded on the premise that traditional banks have failed to adequately serve
businesses and individuals in many low- and moderate-income (LMI) markets
nationwide. OCB has devoted itself to serving this segment. More recently, OCB
has adopted an additional focus on environmental sustainability, resulting in a
three-part mission to:
• Provide affordable and accessible banking products and services among

individuals, small businesses, community service organisations, and nonprofit
organisations operating in its target market;
• Promote environmental sustainability; and
• Operate in a financially sustainable manner exceeding regulatory measures for
safety and soundness.
OCB focuses its lending on community development in urban LMI communities

in the San Francisco Bay Area and on sustainable business and housing,
including neighborhood stabilization lending, throughout the Bay Area.
A substantial portion of its deposits come from customers attracted to its
community development mission.

Management Board
• Thomas Steyer
• Kathryn Taylor
• Harry M. Haigood
• J. Hallam Dawson
• Brenda B. Spriggs
• John K. Delaney
• C. James Saavedra
• Andrew B. Fremder
• James P. Steyer
• Richard B. Fried
• Margaret C. Sullivan
• Daniel L. Skaff
• Robert S. Townsend

The Bank offers a wide range of loan and deposit products to serve the needs of
its customers. Deposit products include personal and business checking
accounts, online banking, business cash management and merchant services,
and deposit products specifically tailored to previously unbanked and
underbanked customers. The Bank also offers mission-based deposit products
that allow individuals, businesses, and nonprofits to support the Bank by
accepting below-market interest rates.
Lending products include residential and commercial real estate loans,

commercial and industrial loans, SBA small business loans, and, starting in 2011,
affordable small-dollar consumer loans. The Bank will focus especially on
lending that supports affordable housing and green industries.

Key Figures* 2009 2008 2007

Total Loans 46 24 3
Net Profit (2) -3 -3

BIS Ratio 13.1% 30.6% 65.5%

Return on Equity -15.4% -20.0% -15.8%
(* in USD million)

www.OneCalBank.com

Triodos Bank TlB
The Netherlands
Mission
Triodos Bank finances companies, institutions and projects that add cultural
value and benefit people and the environment, with the support of depositors
and investors who want to encourage corporate social responsibility and a
sustainable society.
Triodos Bank´s mission is to help create a society that promotes peoples´ quality
of life and that has human dignity at its core; to enable individuals, institutions,
and businesses to use money more consciously in ways that benefit people and
the environment, and promote sustainable development; to offer customers
sustainable financial products and high quality services.
Short History
The concept of positive direct investment was groundbreaking at the time it
emerged in 1968 as an idea from a small group of professionals with strong
social values. And it led to the launch of Triodos Bank in 1980 in The Netherlands
as a fully regulated bank.
From the start, Triodos Bank pioneered new ways to use money positively. It
financed the renewable energy industry in its infancy for example – widely
regarded as high risk in its day. The bank´s activity grew to include green,
ethical, social and culture oriented investment funds, dedicated venture capital
funds and private banking services. The branches in Belgium, United Kingdom,
Spain and Germany (agency) have been progressively established since 1993. At
the same time Triodos Bank´s international work expanded significantly with
investments in microfinance institutions across the developing world, with the
provision of cross-border financial services for clients´ international activities
and consultancy, investment management and fund management services.
Structure
Triodos Bank is an independent financial institution. Just over 12,000 individuals
hold an interest of 51% in the bank´s equity. Financial institutions and pension
funds hold 49%. No institutions or individuals can hold more than 10% of the
bank´s issued capital. Seven institutional investors with a stake of more than 5%
include ABP (General Pension Fund for Public Employees) and PGGM (Pension

Fund for Employees in Health, Welfare and Social Institutions), Rabobank,
Friesland Bank and insurer Delta Lloyd. Triodos Bank shares are held in trust by
the Foundation for the Administration of Triodos Bank Shares (SAAT). SAAT
issues depository receipts (without voting right) for Triodos Bank shares to the
public and institutions. The Board of SAAT is appointed by the depository
receipt holders, who each have a maximum number of votes of 1,000.
Board of Management
• Peter Blom (Chair & CEO)
• Pierre Aeby (CFO)
• Michael Jongeneel (COO)

Triodos Bank wants to achieve its mission as a sustainable bank in three ways:
by acting as
• a sustainable service provider,
• a product innovator and
• an opinion leader.
These three strategic goals are closely connected and are reflected in its
activities and products. Triodos Bank services a range from basic lending – from
USD 45,000 to USD 40 million per project – to sophisticated investment
products. Loans are made to businesses working in nature and the environment
sectors, such as organic agriculture, wholesale, health food stores and
renewable energy - social business, from housing associations to social
economy projects – culture and society, including the arts and education –
and North-South projects, such as fair trade and microfinance. Over 200,000
customers are supporting the mission by providing the necessary funding
through dedicated savings products and specific investment funds. They have
access to payment services, debit and credit cards, internet banking, investment
and private banking services as well as mortgages.

Key Figures* 2009 2008 2007

Total Assets - Off-balance Sheet 2,708 1,966 2,099
Total Loans 2,397 1,812 1,497

Total Deposits 3,731 2,964 2,376

Net Profit 18 20 18
Number of Lending Clients 245,000 194,000 n/a

Number of Deposit Clients 242,000 191,000 n/a
BIS Ratio 16.3% 13.0% 16.8%


(* in USD million)

www.triodos.com

Vancity
Canada
Mission
To be a democratic, ethical, and innovative provider of financial services to our
members. Through strong financial performance, we serve as a catalyst for the
self-reliance and economic well-being of our membership and community.
Short History
Since 1946, we’ve known that members make us who we are. We got our start
by providing banking services to those in our community that weren’t served by
the existing financial institutions. As a cooperative, our customers are members
and are our owners. Over the next several decades, we provided many firsts to
our members including the first to write mortgages east of Main Street in
Vancouver - at the time a working class community that wasn’t considered a
desirable place to lend, and the first financial institution in Canada to
underwrite mortgages to women without a male co-signer. This strong
community support has made the Vancity brand very attractive - one that has
attracted a lot of members, the majority of which would easily be bankable by
traditional financial institutions, but are attracted to Vancity because of our role
in the community and the quality of our service.
With this support over the last six-and-a-half decades, we’ve grown to become
Canada’s largest Credit Union, with almost 60 locations across British Columbia
serving over 400,000 members.
But at Vancity, these members aren’t just the people we serve. These members
are the people at the helm. They guide us, as a co-op, on our journey. And they
do this in any number of ways - specifically by electing members to sit on our
Board of Directors or by becoming Directors themselves.
Management Board
• Tamara Vrooman, President and Chief Executive Officer
• Patrice Pratt, Board Chair

Banking at Vancity means conducting your financial affairs in a welcoming
environment robust with a range of flexible accounts, deposit and lending

products designed to help achieve your goals. We believe that banking with a
conscience doesn’t mean giving up product quality or value. And as a
cooperative, we are driven by the needs of our members.
Our membership is comprised of approximately 80% retail membership and

their products, and 20% community investment members and their portfolios.
The latter is focusing on growing their portfolio of impact deals faster than
other deposit or lending products, as well as developing unique products to
meet the needs of members in this space.
Ultimately, we maintain our commitment to the triple bottom line so we base

our prosperity on a balance of economic, social, and environmental success.
Key Figures* 2009 2008 2007

Total Assets - Off-balance Sheet NIL NIL NIL
Total Loans 10,830 10,029 12,735

Total Deposits 11,771 9,744 11,343

Net Profit 52 38 33
Number of Lending Clients 0.414 0.407 0.388

Number of Deposit Clients 0.414 0.407 0.388

(* in USD million)

www.vancity.com

XacBank
Mongolia
Mission
To contribute to sustainable development of Mongolia that can come only from
educated and skilled people and competitive and dynamic businesses
concerned equally about Planet, People, and Profit. The Bank will provide
equitable access to transparent, reliable and responsive banking products and
services to the Bank’s clients, including its traditional Micro-entrepreneurs as
well as Small and Medium businesses.
Short History
XacBank was created as a result of the merger of two largest non-bank financial
institutions (NBFI) in Mongolia, Goviin Ehlel (Gobi Start) LLC and XAC (Golden
Fund for Development) LLC, on 1st of October 2001. Goviin Ehlel LCC was
established by Mercy Corps in December 1999 with funding from USAID as a
NBFI serving rural businesses. XAC LLC began in 1998 as part of the MicroStart
Mongolia project under UNDP, shortly afterwards transformed into Mongolia’s
first NBFI by uniting the micro-financial service activities of six national NGOs.
These NBFIs originally operated in different geographic regions and were

serving different markets, Small and Medium enterprises loans vs. Micro
business. However, both organisations had the same strategic goal of becoming
nationwide banking institution, offering a wide range of financial services. All
these factors became the foundation of the merger of these two independent
institutions to form XacBank - the first commercial bank in Mongolia with a
social mission. By the end of its first year of operation in 2002, the Bank
established its presence in each of 21 aymags in the country. Since that time the
Bank has continued to expand with new branch and extensions, franchise
service Saving and Credit Cooperatives, branchless banking solutions, fulfilling
its mission and strategy of providing the most accessible and transparent
banking services aimed at the marginalized citizens in remote rural areas,
including the nomadic herders. XacBank is continuously growing and becoming
an innovative leader in offering a full range of innovative loan and deposit
products with personalized customer service targeted at various segments of
the market.

Structure
XacBank’s ownership comprises the EIT (Employee Investment Trust) Capital
Management (24.31%), International Finance Corporation (11.81%) and the
European Bank for Reconstruction and Development (11.15%) along with
various ethical/social investors including Mercy Corps (15.78%) and Triodos
(14.98%). Recently, the company’s shareholders have provided it with an
increasing amount of debt-funding, as have other specialist microfinance
investors, often with an ethical mandate. At 30 June 2009, borrowings stood at
50% of XacBank’s total funding (FY05: 29%) against deposits on 39% (FY05:
52%). These borrowings should be reasonably stable amidst the current
tightened global credit conditions, although the bank may well have to now
refocus more on deposit funding. A chart of the Bank’s organisational structure
as at 30 June 2009 is located on page 5.
At 30 September 2009 XacBank’s total assets were equal MNT234.0 billion, up

2,7 percent from 1st Quarter 2009. Loan portfolio totals MNT162.2 billion, with
63,355 borrowers, up by 7.1. percent and 6.5, respectively. Portfolio-at-Risk (PAR
over 1 day was maintained at 4.91 percent, over 30 days at 3.48 percent, and
over 90 days at 2.42 percent. Number of depositors increased to 117.1 thousand
with the public deposit balances, excluding current accounts, increased by 13.3
percent and reaching MNT80.2 billion.
Board of Management
• Bat-Ochir Dugersuren (CEO)
• Soronzonbold Lkhagvasuren (First Deputy CEO)
• Tur-Od Lkhagvajav (Deputy CEO)
• Gerelmaa Yunden (Chief Credit Officer)
• Tuul Baljir (Chief Financial Officer a.i.)

Key Figures* 2009 2008 2007


Net Profit 2 2 2

BIS Ratio 16.9% 15.4% 11.1%


(* in USD million)

www.xacbank.mn

Biographies
Member Institution Biographies
Alternative Bank Schweiz AG, Switzerland
Sven Thali
Sven Thali is a Swiss-certified banker, Executive Master of
Finance (Zürich University of Applied Sciences) and Ecologist
IBN. After ten years in various divisions of UBS, he was working
in the international treasury at a Swiss industry group. An eight
years experience in sales, consulting and management, partly
within his own consulting company, at Zürich Financial Services
and at a Swiss Private Bank (now Julias Barr) completes his
profile. Since 2007 he is the CEO of Alternative Bank of Switzerland, a savings
and loans bank with 80 employees, a balance sheet of euros 560 million and
22,000 clients.
Sven Thali sets his goal as ‘maximizing sense instead of maximizing profits’ and
in influencing the financial industry by creating evidence that ethical banking
makes sense – ecologically, economically and socially. Ethical banking, ethical
management and a real economy approach are the only true and responsible
innovations within the financial-industry that will prevent it from future
collapses.
Edy Walker
Edy Walker is a certified banking expert. After twenty years of
practical experience in several banks he started to work at the
ABS as an expert in credit management in 1998. He was
responsible for the setup of the credit administration and credit
risk management and thus contributed significantly to the
development of the ABS. Walker also represented the co-workers
in the ABS Advisory Board. Since 2005 he is a member of the
executive management. In this function he was responsible for the design of
ABS’ ethical investment branch.
Edy Walker is also the executive director of the Innovation Fund Association. The
Innovation Fund Association is mainly funded by subsidies from the ABS and its
shareholders. It finances sustainable pioneer projects.

BancoSol, Bolivia
Kurt Koenigsfest
Kurt Koenigsfest is the CEO, or General Manager of BancoSol, a
private commercial bank which provides loans to low-income
micro entrepreneurs in Bolivia. The Bank started as an NGO,
and incorporated as a fully-fledged bank in 1992 in order to
meet the growing demand for micro loans on a self-financing
basis.
He has held a variety of high responsibility positions in the credit, operations

and business development areas of the Bolivian banking industry since 1989.
Among others, he spent nine years with Banco Nacional de Bolivia, the second
largest Bolivian private Bank. He is an active member of a number of banking
and microfinance boards, including the boards of ASOBAN (the Bolivian Private
Banking Association), where he acts as Vice Chairman, AFIN (the Microfinance
Training Institute of Bolivia), and ATC (credit and debit card processor). Between
2004 and 2008 he was the Chairman of the Board of ASOFIN, the Association of
Regulated Microfinance Institutions of Bolivia.
Today he is the Chairman of the ACCION Network, representing 26 MFIs in 16

countries, with a combined portfolio of 3 million clients and a portfolio of U$ 3
billion. He is also Chairman of the Micro Finance Network, (MFN) a network with
member Institutions in Latin America, Europe, Asia and Africa. In 2006 he was
elected Young Global Leader by the World Economic Forum in Davos,
Switzerland. A native of La Paz he graduated in Business Administration from
the University of North Texas, USA.

BRAC Microfinance Programme & BRAC Bank, Bangladesh
Mr. Fazle Hasan Abed

Born in Bangladesh in 1936, Abed was educated in Dhaka and
Glasgow Universities and qualified as a Chartered Accountant
in London. The 1971 Liberation War of Bangladesh had a
profound effect on Abed, then in his thirties, a professional
accountant who was holding a senior Corporate Executive
position at Shell Oil. The war dramatically changed the
direction of his life: he left his job and went to London to
devote himself to Bangladesh’s War of Independence.
In 1972, Abed returned to the newly independent Bangladesh and set up BRAC
to rehabilitate returning refugees in a remote area in northeastern Bangladesh.
This work led him and BRAC to deal with the long-term task of improving the
living conditions of the rural poor. He directed his policy toward helping the
poor develop their capacity to manage and control their own destiny. Over the
course of its evolution, BRAC established itself as a pioneer in recognising and
tackling the different dimensions of poverty with its unique, holistic approach
to poverty alleviation and empowerment, encompassing a range of core
programmes in economic and social development, health, education, human
rights and legal services, disaster management and climate change.
Under Abed’s leadership, in the span of only three and a half decades, BRAC
became the largest development organisation in the world in terms of the scale
and diversity of its interventions. BRAC’s biggest programme, microfinance, is
one of the world’s largest, with an annual disbursement of USD 1 billion in
Bangladesh alone. BRAC is conducting microfinance activities in nine of the ten
countries it operates in across Asia, Africa and the Caribbean. These
programmes are also well on their way to becoming the biggest in each of their
respective countries.
To reach those at the very bottom of the poverty ladder for whom microcredit
was inaccessible, Abed created a unique grant-based asset transfer programme
that worked to build up the capacity of the target population to able to take
advantage of mainstream development interventions such as microfinance.
Abed also set up BRAC Bank in 2001 to focus on providing financial services to
Bangladesh’s undeserved SME sector and was chairman of the bank till 2007.
BRAC Bank is currently the fastest growing bank in Bangladesh and has played
an important role as trailblazer for SME lending in the country.

Nearly four decades of experience as a provider of innovative financing
solutions to underprivileged micro entrepreneurs and un-served markets has
greatly shaped Abed’s thinking on banking on values.
Muhammad A. (Rumee) Ali

Mr. Muhammad A. (Rumee) Ali, joined the Board of Brac Bank in
2007 and was elected the Chairman, in 2008 taking over from
the Founder Chairman Mr. Fazle Hasan Abed. He is the
Managing Director, Enterprises and Investments at Brac and
also a Director of Brac BD Mail Network Limited, Delta Brac
Housing Finance Corporation Limited. Mr. Ali is also the
Chairman of BRAC EPL Investments Limited, BRAC EPL
Stockbrokerage Ltd, b-Kash and Documenta Limited.
Rumee Ali has served at different levels in local and international banking sectors.
Prior to joining in BRAC in 2007, he served as the Deputy Governor of Bangladesh
Bank from 2002 to 2006 and was responsible for Supervision and driving
regulatory reforms, particularly in the area of Risk Management. He Chaired the
Anti Money Laundering Task Force and the National Committee for
Implementation of Basle II during his tenure with the central bank. He also served
as the Project Director of the Central Bank Strengthening Project during this time.
He was appointed Country Head and General Manager of ANZ Grindlays in

March 1997. In July 2000, following the takeover of ANZ Grindlays by Standard
Chartered Bank, Rumee Ali was appointed the CEO of the Standard Chartered
Group in Bangladesh, heading both Standard Chartered Bank and Standard
Chartered Grindlays Bank. His banking experience includes stints in India,
United Kingdom and Australia. Rumee Ali was elected a Fellow of the Institute
of Bankers, Bangladesh, in 2001. At present, he is the Vice Chairman of the
Bangladesh Association of Banks and the Bangladesh Employers Federation.
Rumee Ali is a member of the Global Steering Committee of the ‘Performance
Based Grants Initiative’ of the International Finance Corporation, Washington
DC. He served as a member of the Better Business Forum and the Governing
Body of PKSF (Govt. constituted body for lending to MFIs) and is, at present, a
member of the Technical Advisory Committee of the Bangladesh Investment
Climate Fund and the Strategic Review Committee of Small & Medium
Enterprise Foundation, Bangladesh.
Rumee Ali is Masters in Economics from Dhaka University and was born in
Dhaka, Bangladesh, in 1951.

Mr. Syed Mahbubur Rahman
Mr. Syed Mahbubur Rahman has been working with BRAC Bank
limited since November 2008, prior to joining BRAC Bank
Limited, he served with Prime Bank Limited as Deputy
Managing Director. He also worked with IDLC, Standard
Chartered. ANZ Grindlays Bank and Citibank, NA in different
capacities. He started his career in Saudi Bangladesh
Agricultural and Industrial Investment Co. (SABINCO).
He has 22 years of experience in Banking & Financial Institutions. During his

banking career, he attended numerous trainings, seminars and workshops on
different aspects of banking held in the country and abroad. Mr. Rahman
obtained MBA from the Institution of Business Administration, Dhaka University.
Cultura Bank, Norway
Lars Hektoen
Since 2003 Lars Hektoen (b.1949) has been CEO of Cultura Bank,
a chartered Norwegian savings bank and the only Norwegian
bank belonging to the value based and social banking
movement. He was a co-founder of the bank in 1996 and was
previously a member of the advisory board and the board of
directors as well as head of the bank’s control committee.
Lars started his career in banking and finance in 1975. From then he pursued a
banking career with various Norwegian and foreign banks. He headed the
capital markets operations of Chase Manhattan Bank (and predecessors of
Manufacturers Hannover Trust and Chemical Bank) in Norway. In 1995 he
became head of ABB Financial Services in Norway and later of ABB Treasury
Center US Inc.
Lars graduated with an MA degree in economics from the University of St. Gall
in Switzerland in 1975, and also attended the Naval Academy in Norway.

GLS Gemeinschaftsbank, Germany
Thomas Jorberg
Born in 1957 in Rothenburg o.T., Germany
After apprenticeship in banking with GLS Bank in 1977-1980
studies of economics at the Ruhr-Universitat in Bochum with
graduation ‘Graduate Economist’.
Since 1986 employed with GLS Bank, since 1993 member of the
Executive Board and since 2003 CEO of the GLS Bank with
responsibilities in the following domains: strategy development, proprietary
investments, public relations, marketing, lending sector, investment advice,
equity financing.
Furthermore responsible for affiliated companies within the GLS Group and
therefore member of the Executive Board of GLS Beteiligungs AG (since 1995)
and of GLS Energie AG (since 2003). Since 2005 member of the Supervisory
Board of Elektrizitätswerke Schönau GmbH, an ecological electricity supplier.
Since 2009 also member of the Supervisory Board of Hannoversche Alterskasse
and Hannvorsche Pensionskasse, an ethical-social oriented insurance company,
as well as member of the Supervisory Board of Fair-finance Holding AG Austria.
In 2009 he was awarded the future award of the businessmen´s association
future e.V. for responsible governance and consistent sustainable management.
In 2010 he received the B.A.U.M Umweltpreis (environmental award) for his
contribution to use money as a means for shaping society.
Thomas Jorberg is married, has two adult children and lives in Bochum.
Andreas Neukirch
Born in 1960 in Düsseldorf, Germany.
After apprenticeship in banking and studies of business
administration at the University of Cologne (Dipl. Kfm.) he had
executive functions in different enterprises of the cooperative
financial system. Since 2002 member of the Executive Board of
the GLS Bank with responsibilities in the following domains:
human resources, bank-wide control, IT-Orga, monetary
transactions, audit, accounting, reporting, loan department: back office
management, customer support in the area of deposit business.
Furthermore responsible for affiliated companies within the GLS group and
therefore member of the Executive Board of the GLS Beteiligungs AG and GLS

Energie AG. Priorities in projects for renewable energies.
Engagement in the international collaboration of ethic-ecological oriented
banks by the membership in the board of INAISE (International Association of
Investors in the Social Economy), in the Supervisory Board of the ISB
(Institute for Social Banking) and in the Audit Committee of Oikocredit.
Andreas Neukirch is honorary member of the Board of a charity-alliance

(Caritas) with its home care establishment (Caritas Alten- und Krankenhilfe).
Especially his engagement in projects dealing with different forms of cross-
generational living and communal living is reflected in assisting such initiatives.
In his free time he is a passionate long-distance-runner.
Andreas Neukirch is married, has three adult children and lives in Lippstadt.
Grupo ACP
Luis Felipe Derteano Marie

Luis Felipe Derteano Marie is currently Chairman of Grupo ACP.
Grupo ACP was founded in 1969 under the name Acción
Comunitaria del Perú, as a Peruvian non-profit organisation
focused on solving the needs of low-income households and
micro and small business entrepreneurs in Peru. Grupo ACP is
developing a range of complementary educational, business,
financing and insurance activities that provide entrepreneurs in
small and micro businesses and emerging segments with the tools and access
ways they need to successfully overcome their social and economic exclusions.
In the last few years, Grupo ACP has acquired a regional presence in the Latin
American financial market, through investments in microfinance institutions in
Bolivia, Mexico, Argentina, El Salvador, Paraguay, Uruguay and recently an
alliance in Brazil.
Mr. Derteano has a vast experience in the areas of social programs, education
and financial services for micro and small business entrepreneurs. In 1998, he
led the technical team responsible for organising Grupo ACP’s Peruvian
microfinance bank, Mibanco, and structuring its financial products, processes
and services. Mibanco has meanwhile become the leading microfinance
institution in Peru, with more than half a million clients. After holding the
position of member of the Board during Mibanco’s formative years, in 2000 Mr.
Derteano was appointed Vice Chairman of the Board.

He is also a member of the Board of other important microfinance institutions in
Latin America: Bancosol in Bolivia, SAC Integral in El Salvador, Financiera El
Comercio in Paraguay and several of the companies with a social mission that
constitute the Grupo ACP.
Mr. Derteano was chosen by América Economía, a Latin American magazine on

economic affairs, to receive the 2010 Entrepreneurial Excellence Award for his
role as one of the 19 figures changing the business field in Latin America.
In 2008 he was invited to participate, on his own behalf and as a representative

of Grupo ACP and Mibanco, as cofounder of the Global Alliance for Banking on
Values.
Luis Alberto Ovalle Gates

Luis Ovalle became CEO of Grupo ACP on May 15th, 2005.
Grupo ACP, founded 42 years ago, is a leading Latin American
corporation with a social mission that defines poverty as a set
of exclusions.
Grupo ACP has created several complementary companies that
enable business men and women to overcome exclusions to
credit (Mibanco – Peru), to insurance (Protecta and Secura –
Peru), to education (Aprenda – Peru), to housing and infrastructure (Vivencia -
Peru), and to information (SomosEmpresa – Peru).
Mr. Ovalle, as Corporate CEO, is responsible for overseeing day-to-day

operations and executing the Group’s strategies and goals. Under his
management, Grupo ACP has acquired a regional presence in the Latin
American financial market, through investments in microfinance institutions:
Forjadores in Mexico, Microfin in Uruguay, Emprenda in Argentina, Bancosol in
Bolivia, Sociedad de Ahorro y Crédito Apoyo Integral in El Salvador, Financiera El
Comercio in Paraguay. Mr. Ovalle is also Chairman of Forjadores de Negocios, a
microfinance institution focused on offering loans to micro business
entrepreneurs in Mexico. He is also member of the Board of several of Grupo
ACP’s companies such as Mibanco.
With more than 25 years experience in banking, Mr. Ovalle has held a variety of
executive management positions at Banco Wiese Ltdo. and Banco Wiese
Sudameris. He has also held the positions of Board member and consultant at
other financial institutions in Peru. He holds a degree in Accounting at
Universidad San Martin de Porres in Lima, Peru.

Merkur, Denmark
Lars Pehrson
From the middle of the 1970’s active in a consumer group,
which established a shop for organic foods in a small town in
Jutland, where organic agriculture was only known by few
people. The shop was later, in 1980, followed by a wholesale
bakery. The shop as well as the bakery still exists.
I was educated as a classical flutist on the Music Academy

(diploma in 1984) and played in various ensembles, orchestras and theatres. On
the same time I taught myself business practises by working on the shop.
The group behind the shop and the bakery got in contact with the German GLS
Bank, pioneering social bank at that time in Europe. The GLS Bank financed the
bakery, which gave me and the other members of the group the idea to set up a
saving and loan association in 1982. The aim was to take care of member’s
savings and lend the money to projects within the sustainable production and
social and cultural fields, as we saw it practised in the GLS Bank.
Due to lucky circumstances it was possible already in 1985 to transform the

association into a Cooperative Bank, and I became the manager of the bank, in
the beginning with only one more employee!
Merkur Cooperative Bank gradually grew into the Danish banking world,
strongly connected to the civil society from which it had its background. Today
we are a full service bank, with 60 employees, and well known as a socially and
environmentally oriented bank in Denmark.
From 2009 I am also managing director of Merkur Development Loans Ltd, a

separate company managed by the bank and working with lending to SME’s and
cooperatives in developing countries.
I serve as a board member and Vice President of the international network for
social finance institutions, INAISE, and am particularly in charge of the building
of a specific banking group within INAISE.
Born in 1958, married, three sons.

Asbjørn Andersen
Born 1959, married, 2 sons and a daughter.
Asbjørn Andersen has a General Cerficate of Education A-level
and was educated as a bank clerk in 1981. In 1987 he
completed a Bachelor degree in HD Accounting and Financial
Management.
For several years Asbjørn Andersen has been active in an

organisation for parents of children with hard of hearing problems. For some
years, he was involved in the organisation on national level. He was elected for
the executive committee as head cashier. For some years, he was also chairman
of a school governing body.
Since 1979 Asbjørn Andersen has been employed with different banks in
Denmark. He has had jobs as bank adviser and credit adviser.
In 2002 Asbjørn Andersen was employed with Merkur Cooperative Bank as

Branch Manger. He was promoted to CFO in 2009.
Mibanco, Banco de la Microempresa, Peru
Rafael Llosa
Rafael Llosa is Mibanco’s CEO since January 2004. Mibanco,
Banco de la Microempresa, began its operations in May 1998 as
the first private Peruvian bank focusing on providing financial
support to micro and small companies. Mibanco has more than
3,200 employees and operates 112 branches nationwide.
Mr. Llosa also chairs the CEO’s Committee at the Peruvian Bank
Association. Before becoming Mibanco’s General Manager, he managed the
Capital Markets Division and, previously, was Finance Manager at Banco
Wiese Sudameris, Peru (Gruppo Intesa). Also, he was Finance Manager at
Banco de Lima Sudameris and Treasury Manager at Banco Santander.
Mr. Llosa has 20 years of experience in financial institutions. He holds a degree

in Law and Political Sciences, a degree on Strategic Leadership for
Microfinance Programme from Harvard Business School and a degree from the
Leadership Programme at The Wharton School, University of Pennsylvania.

New Resource Bank, USA
Vincent Siciliano
“The meeting in Lima is a great opportunity to meet other
banks and other CEO’s and people involved in the same
mission, to learn from that, and to see what transfers across
borders. .. one area that we’re always looking for more input on
(is) how do you measure success? What are the multiple
measures of success for an institution like ours? “
Vince Siciliano is president and CEO of New Resource Bank, a mission-oriented

bank in San Francisco that works with businesses, nonprofits, and individuals
seeking environmental and social as well as financial returns. The bank is
dedicated to advancing sustainability with everything it does—lending,
operations, and putting deposits to work for good. Vince has previously been
the president or CEO of a number of San Diego financial institutions. He started
his banking career in Bank of America’s International Division.
Vince serves on the advisory board of the American Sustainable Business
Council and the board of directors of California Independent Bankers, a trade
association for community banks. He is also chairman of the board for the Ken
Blanchard Center for Faith Walk Leadership. Vince and the bank are founding
members of the Global Alliance for Banking on Values. He is a graduate of
Stanford University and earned a master’s degree in environmental planning
from the University of California at Berkeley.
Triodos Bank, The Netherlands
Peter Blom
Peter Blom has been CEO of Triodos Bank since 1997. Born in
Leiden in the Netherlands he studied economics at Vrije
Universiteit in Amsterdam and was jointly responsible for
establishing one of the first centres in the Netherlands for
organic food, including an organics shop, restaurant and
information center in Amsterdam. He then worked at Triodos
Bank as a Senior Business Banking Account Manager, before
becoming Joint Managing Director, until he took up his current
role as CEO and Chairman of the Executive Board in 1997.
Peter is also Chair of the Global Alliance for Banking on Values, Member of the

Club of Rome, Member of the Board of The Dutch Banking Association, Chair of
the Organic Food and Agricultural Council of the Netherlands and Deputy
Chairman of the Multifunctional Agriculture Taskforce by order of the Dutch
Ministry for Agriculture.
Peter was awarded the Dutch Royal distinction of Knight of Oranje Nassau in
2008 for his contribution to social banking and sustainability.
Pierre Aeby
Pierre Aeby is CFO & Executive Board Member of Triodos Bank
NV. He joined the bank in 1998 and served as Managing
Director of the Belgium Branch. In 2003, he was appointed
Executive Board Member and moved to The Netherlands.
Besides his overall responsibilities at Executive Board level,
Pierre’s main responsibilities cover risk management, finance,
business banking and emerging markets. He serves as board
member of several investment funds managed or sponsored by Triodos Bank, in
the field of microfinance (Triodos Fair Share Fund, Stichting Hivos Triodos Fonds,
Stichting Triodos Doen), fair trade (Triodos Sustainable Trade Fund), renewable
energies (Triodos SICAV II), and socially responsible investments (Triodos SICAV
I). He started his career in banking at Generale Bank in Belgium and held several
positions in international trade finance, international banking with emerging
countries, corporate banking and credit risk management.
Marilou van Golstein Brouwers

Marilou van Golstein Brouwers is Managing Director of Triodos
Investment Management BV, a subsidiary of Triodos Bank. This
Investment Management company manages funds investing in
Emerging Markets, Energy & Climate, Sustainable Real Estate,
Arts &Culture, Food &Agriculture and SRI. Total assets under
management at year-end 2010 amounted to EUR 1.7 billion.
Marilou has served on the Board of Directors of Centenary Bank in Uganda (from
1998-2002), the Board of Directors of K-REP Bank in Kenya (from 1997-2005), the
Board of Directors of Akiba Commercial Bank in Tanzania (1997-2006), KMB Bank
in Russia (1999-2005), Brac Bank Afghanistan (2006-2010) and Kash
Microfinance Bank in Pakistan (2008-2010). She was a member of the Group of
Advisors for the United Nations Year of Microcredit in 2004/2005, a member of
the Executive Committee of CCAP (2003-2008) and treasurer of the International
Association of Microfinance Investors (2008-2009). Marilou is currently on the

Board of Trustees of Women’s World Banking (since 2003). She is Treasurer of the
Max Havelaar Foundation (since 2008) and a member of the Board of Directors
of Triodos Sicav II, Triodos Sustainable Trade Fund and Triodos Renewable
Energy for Development Fund. Since 2011 she has been Chair of SBI.
VanCity, Canada
Tamara Vrooman
As Chief Executive Officer of Canada’s largest credit union,
Tamara Vrooman harnesses the strength, breadth and diversity
across Vancity to encourage growth and prosperity for the
greater good. Tamara considers her role to be a continuation of
her career in public service, helping Vancity extend its financial
success to facilitate positive social and environmental change.
Under Tamara’s leadership in 2009, Vancity earned its second-
highest net income on record and sold non-core parts of the business, which
simplified Vancity’s structure and added $65 million to the credit union’s already
healthy capital base.
As Deputy Minister of Finance for British Columbia from 2004 through mid-
2007, Tamara also served as Secretary to the Treasury Board and CEO of the
Public Sector Employers’ Council. Among her achievements in that time, Tamara
led the strategy development and implementation to successfully renegotiate
100 per cent of expiring collective agreements in the public sector without
strike or mediation and led the Ministry to two AAA credit rating upgrades. Her
role included overseeing the government’s annual $100 billion borrowing and
cash requirements and developing the government’s $36 billion fiscal plan. Her
prior portfolio was as Deputy Minister and Executive Financial Officer for the
Ministry of Health where she balanced the budget and developed the Ministry’s
financial management plan.
Tamara pursued her post-secondary education at the University of Victoria,

earning a Master of Arts in History in 1994 and a Bachelor of Arts, with Honors
in 1991.
Raised in Kamloops, Tamara lived in Victoria for over 15 years before moving to
Vancouver for her position with Vancity in 2007. A member like everyone else,
Tamara, her husband and young son all belong to Vancity’s Kitsilano Branch
where the staff advise her on everything from financial planning to the West

Side’s best restaurants and most popular playgrounds.
Board Appointments, Awards & Recognition

• S.U.C.C.E.S.S. - Women’s Executive Network: Top 100 Most Powerful Women
(2008, 2009 & 2010)
• Central1 - Business in Vancouver: Influential Women in Business Award (2009)
• Great Northern Way Campus - University of Victoria Distinguished Alumni
Award (2009)
• Credential Financial Inc. - Association of Women in Finance: Knowledge and
Leadership PEAK Award (2007)
• Street to Home Foundation - Canada’s Top 40 Under 40™ (2005)
• Business Council of British Columbia - Queen’s Golden Jubilee Medal for
Outstanding Public Service (2003)
• GO Networking
• University of Victoria: School of Public Administration Advisory Board
• Chair, Citizens Bank of Canada
• President’s Council at UBC
• Pacific Institute for Climate Solutions Advisory Board

Speakers and Other Guests
Richard Webb Duarte, Keynote Speaker

Richard Webb holds a PhD in economics from Harvard
University and an Economics and Geography MA diploma from
St Andrews University, UK. He was chairman of the Central
Reserve Bank of Peru twice. He has been a World Bank
economist and consultant with various international
organisations. He founded the Cuanto Institute and is a partner
with Málaga Webb and Associates. He was a visiting lecturer at
the Woodrow Wilson School at Princeton University and at Toronto University.
Webb has done pioneering research in poverty analysis and the distribution of
income in Peru. His main publications include Government Policy and the
Distribution of Income in Peru, published by Harvard University; El Árbol de la
Mostaza [The Mustard Tree], a history of microfinance in Peru; The World Bank,
Its First Half Century, an official history of the World Bank co-authored with
Devesh Kapur and John Lewis), and several paper and essay compilations.
He founded and presently heads the Instituto Peru at San Martin University in
Lima where he does research in social policy, property rights and microfinance.
Mary Houghton
Mary Houghton is currently assisting affiliates and subsidiaries
of ShoreBank Corporation to reorganise as independent
entities. With 3 other Chicagoans, she was a founder of
ShoreBank Corporation, the first and largest US regulated
commercial bank holding company that specialized in
community development and environmental finance. It
operated in Chicago, Cleveland, Detroit, the Pacific Northwest,
and globally from 1973-2010 and went out of business in 2010 in the aftermath
of the real estate bubble in the U.S. and related recession.
The ten banking and non-banking subsidiaries and affiliates will continue to
operate sustainable financial services and advisory lines of business. She
continues as a director of the newly independent non-profit companies and
Equator Capital Partners (formerly ShoreCap Management Company).
In February and March of 2011 she will be a Visiting Scholar at the School of
Advanced International Studies of Johns Hopkins University in Washington, DC.

She is also currently a director of the BASIX holding company in Hyderabad,
India, a member of the Executive Committee of the Calvert Foundation, chair of
the Finance Committee of Women’s World Banking and a director of the
International Breast Cancer Research Foundation and Rapid Results Institute.
Financiera el Commercio, Paraguay
Carlos Alberto Heisecke Rivarola

Founder of El Comercio Finance Company, a regulated entity
with over 34 years in the market, being the most experienced
finance company in Paraguay. Mr Heisecke is a member of the
Bancard S.A. board, which is the biggest credit cards holder in
the country, and he is also a member of the Pronet S.A board,
the most important service provider in Paraguay. He was also
the founder and President of FIBAFIN( Iberian American
Federation of Financial Associations). He was also the President and Board
Member of ADEFI( Paraguayan Finance Companies Association). In addition, he
is a Businessman in other sectors such as the Hotel Industry, Printing and Cattle
Farming.
Furthermore, he has participated in almost all Micro Enterprises Forums as well

as several Seminars concerning the microfinance and remittances. What’s more,
he attended the Micro Finance Strategies Programme to Leaders of
Microfinance held at the Harvard University in a programme of action-University
of Harvard HBS- in the city of Boston. Last, but not least, Mr Heisecke also makes
part of the Microfinance Network, and the Global Pact in Paraguay.

Teresa Rivarola De Velilla
Teresa Rivarola de Velilla has been in the microfinance sector
for 21 years, focusing on trying out a technology which allows
to grant loans to small farmers in the Rural Sector in Paraguay.
At the start, this experience was empirical due to the fact that
in the incipient industry of Micro Finance had no knowledge of
a technology designed for small farming producers. Today the
story is different. Financiera El Comercio works with almost all small farmers and
their different products throughout all agricultural regions, waiting on over
105.000 clients with a technology tested with success in the region.
Teresa Rivarola de Velilla has a degree in Accountancy by the Catholic University

as well as a Master in Business Administration.
Furthermore, she has been nominated by IABD(Inter-American Bank of

Development) as one of the pioneers in the promotion of Finance services for
people of low income in the region.
FMO
Nanno Kleiterp
Nanno Kleiterp is CEO of FMO and Chairman of the
Management Board since October 2008. FMO is one of the
largest bilateral development banks and member of the
Association of European Development Finance Institutions
(EDFI). Since December 2010 Nanno Kleiterp is chairman of the
European Development Finance Institute.
Before he was appointed as CEO, he was responsible for FMO’s risk-bearing

profile as Chief Investment Officer from 2000. From 1987–2000, he held a
number of positions within FMO, including Chief Finance Office, Regional
Manager Latin America and Manager Small Enterprises Fund.
Prior to FMO Nanno Kleiterp worked almost 10 years in Latin America. From
1983 to 1987 he worked for the Nicaraguan Development Bank (Fondo
Nicaraguense de Inversiones, FNI) as special advisor for investment policies.
Earlier in his career he worked in rural development and credit programs for
small rural producers in Mexico and Peru.

Nanno Kleiterp studied sociological economics at the Faculty of Economics of
the University of Groningen and graduated in 1979. He is vice chairman of the
Supervisory Board of the Royal Dutch Tuberculoses Foundation and member of
the supervisory board of de Waal Foundation. Nanno Kleiterp is married and has
two children.
GIIN
Amit Bouri
Amit Bouri serves as Director of Strategy and Development at
the Global Impact Investing Network (GIIN), a nonprofit
organisation dedicated to increasing the scale and
effectiveness of impact investing around the world. The GIIN
was launched at the 2009 Clinton Global Initiative annual
meeting, and has been recognized by The Economist for its
work supporting for-profit social and environmental solutions.
At the GIIN, Amit focuses on strategic planning, programme development, and

external relations. His work in impact investing began when he was a strategy
consultant with the Monitor Institute. At Monitor, he was part of the team that
produced the Investing for Social & Environmental Impact report (2009) and
supported the business planning for the GIIN and several of its initiatives.
Amit’s other projects at the Monitor Institute included strategic planning and
organisational development work for nonprofit organisations and foundations.
Amit previously worked in the private sector as a strategy consultant with Bain
& Company. He left Bain to work in global health at the Elizabeth Glaser
Pediatric AIDS Foundation. He also worked in the corporate philanthropy units
of Gap Inc. and Johnson & Johnson.
Amit holds an MBA from Northwestern University’s Kellogg School of

Management, an MPA from Harvard University’s John F. Kennedy School of
Government, and a BA in Sociology and Anthropology from Swarthmore
College.

Institute for Social Banking
Katharina Beck
Katharina Beck is Managing Director at the Institute for Social
Banking (www.social-banking.org). She is responsible for,
amongst other things, communications, the international
Summer School, Experts Seminars and other trainings.
Katharina is specifically interested in the competencies needed
for social banking, in our personal relationship to money and in
the role of banking and finance in shaping society. In 2008, she
was president of oikos International, students for sustainable Economics and
Management in St. Gallen, Switzerland (www.oikos-international.org). Katharina
graduated in Regional Sciences of Latin America at the University of Cologne,
Germany.
Katharina is LEAD Fellow (www.lead-europe.org), writes in several German

media and at www.kathas-welt.de (own blog) about sustainable lifestyles and
our personal relationship to money, and, in 2010, co-founded “Schöne neue
Welt delüx!”, a company selling products that make a sustainable lifestyle more
attractive (www.snw-deluex.de).
Katharina is personally driven by the wish to enable every human being to live a
life in dignity. Seeing climate change and the dominance of financial markets as
two of the most urgent problems for humanity, she tries to find ways for shifting
how the economy is working nowadays. Therefore, Katharina focuses on
increasing awareness about banking and finance and also about how the
“western lifestyles” can be changed towards “sustainability” – understanding
this word as ability to live now and in the future.

Integral
Luis Antonio Castillo Rivas

Luis is an economist graduated of Universidad Centroamericana
of El Salvador. Luis was a founder and Director of Fundaciòn
Salvadoreña de Apoyo Integral and actually is a Board President
of the Sociedad de Ahorro y Crèdito Apoyo Integral, S. A. Also, is
a President of Holding Company Apoyo Integral Inversiones,
which has the mission of investing in entities of microfinance
industry in El Salvador and other countries. Luis was a cofounder
and member of Asociación Salvadoreña de Instituciones de Microfinanzas,
(ASOMI) de El Salvador, Red Centroamericana de Instituciones de Microfinanzas.
(REDCAMIF), Federación de Instituciones de Vivienda Popular (FIDAVIP) and Red
para al Desarrollo Local. He is a recognized expert in microfinance in America
and Europe. He has participated representing to El Salvador in many events and
seminars in El Salvador and outside and has developed many consultancies in
private and public organisations and financial institutions.
MIT
Zahir Dossa
Zahir Dossa is a third-year PhD candidate in the Department of
Urban Studies and Planning. Previously at MIT, he received
Bachelors degrees in Computer Science and Management along
with a Masters degree in Computer Science. He is the founder
and president of The Argan Tree, an e-commerce solution that
connects low-income producers of argan oil in Morocco to the
global market and enables consumers to meet the producers
and know exactly where their money goes. His research interests are focused on
enterprise-based solutions to alleviate poverty and sustainable development.
His current research focus is on how to measure sustainable impact. He is
working with Katrin Kaufer and GABV to apply his research to the value-based
banking sector.

Rockefeller Foundation
Justina Lai
Justina Lai joined the Rockefeller Foundation in 2009 and works
with the Foundation’s Programme Related Investments (PRI)
portfolio and on the Impact Investing initiative.
Prior to joining the Rockefeller Foundation, Ms. Lai was an

Associate in the New York and Paris offices of Vestar Capital
Partners, a leading private equity firm with six global offices
and over $7 billion in assets under management. She also worked in the
sponsor coverage group within Citigroup’s Investment Banking Division in New
York, where she assisted in financial advisory and capital raising services for
private equity clients. In addition, she has held positions with Legacy Venture in
Palo Alto, CA and Rwanda Works in Kigali, Rwanda.
Ms. Lai received a bachelor’s degree, summa cum laude, from New York
University and an MBA with certificates in public and global management from
Stanford University’s Graduate School of Business.
SBI
Ian Callaghan
Ian Callaghan brings nearly 20 years of expertise - as a business
owner, consultant and banker - to the areas of SME finance,
microfinance and finance for other “base of pyramid” products
and services. His particular specialism is in the provision of
such finance in remote areas and developing countries.
From 2005 to 2008 he led the investment bank Morgan

Stanley’s efforts in the field of microfinance, latterly as head of its Microfinance
Institutions Group. During this period he arranged some $250 million in loans
for some 35 microfinance institutions (MFIs) in 20 countries, including the two
largest transactions completed in the sector, those with BlueOrchard in 2006/07.
The second of these transactions won the FT’s Sustainable Finance “Deal of the
Year” award in 2008.
During this time he also worked with many other MFIs and microfinance
networks worldwide on strategic and corporate organisation issues, and was
involved in other areas of development finance for “base of pyramid” products

and services such as clean water and distributed energy. This was an area where
he worked further as Senior Director of Investments at the Omidyar Network in
2008/09.
From 2000 to 2006, Ian was a specialist consultant on SME finance and risk, first
with a City of London consultancy and latterly (2004/06) at Morgan Stanley.
During this time he advised many of the UK and Europe’s leading banks on SME
financing and risk transfer strategies.
From 1990 to 2000 Ian was a “green entrepreneur”, owning businesses operating
in the tourism, event management and consulting spheres in the Western Isles
of Scotland, one of Europe’s most remote and economically disadvantaged
communities. During this period he also set up a local development company
which has since become a model for public/private financing in many other
remote areas.
His earlier banking and corporate strategy career included the initial financing
of the Channel Tunnel transport link between Britain and continental Europe
and strategic planning for one of Europe’s largest retail groups.
Ian brings to this wide career experience the realistic perspectives of 25 years in
West Africa, where he was born and brought up.
Laurie J. Spengler
Laurie J. Spengler is President and CEO of SBI (ShoreBank
International Ltd.), a company dedicated to expanding access
to capital, information and services for small and growing
businesses, entrepreneurs and households, to create an
inclusive global financial system.
As of January 2011, SBI’s anchor investor is Triodos Ventures BV,

the innovative arm of Triodos Bank, one of the world’s leading sustainable banks
with a mission to make money work for positive social, environmental and
cultural change.
SBI focuses on moving beyond access to credit to expanding the range of

financial services and products for the un(der) banked, including designing and
delivering savings products for low to moderate income people; tapping new
technologies to extend access to financial services and products; exploring
financial services to promote renewable energy and energy efficiency;

expanding access to housing finance, including traditional mortgages and
housing microfinance; and building successful small business banking units in
Africa and South Asia, as well as in other parts of Asia, Eastern/Central Europe,
Latin America and the Caribbean.
Having founded and managed a business solutions and legal services firm in
Central Europe for 15 years, Ms. Spengler brings an entrepreneurial perspective
and an understanding of the challenges and opportunities of working in
transitional economies. Ms. Spengler has over 20 years of experience as a
strategy and transaction services professional, with significant experience in
capital raising, M&A, and private equity transactions. Over the past decade, she
has developed a particular focus on access to capital for double and triple-
bottom line organisations as well as individual entrepreneurs and small
businesses. Among these activities, she led the BRAC Africa Loan Fund
transaction team and continues to oversee SBI’s growing financial transactions
practice.
Previously, Ms. Spengler worked as an attorney with the New York, Brussels and
Prague offices of White & Case. Ms. Spengler has a JD from Harvard University
and an undergraduate degree from Stanford University. She is a member of the
Council on Foreign Relations.

Values Ambassador Biographies
Alternative Bank Schweiz AG, Switzerland
Barbara Rosslow
Barbara Rosslow is the Head of Communications and Marketing
at the Alternative Bank Switzerland. Previously she worked as a
Communications Consultant and as a Public Relations Officer
for Non-Profit Organisations. She studied Journalism and
Communications Science at the University of Fribourg and has a
Masters in Non-Profit Business Administration from the FHNW
in Basel.
Banca Populare Etica, Italy
Paola Zanet
Paola Zanet was born in Udine, Italy in 1978. She has a
university degree in Diplomatic and International Science, with
International Economy Specialisation. She has volunteered in
different associations, to promote cultural initiatives, citizen
responsibility, social cooperation, ethical finance, fair trade and
sustainable economy.
Since 2001, she has worked at the headquarters of Banca Popolare Etica (Padova,
Italy) in the following departments: Projects, Development and International
Relations Office, Marketing Department – Business Area, and Strategic
Development Office – Business Area. Her tasks include: setting up of banking
services and products (market analysis, product development, promotional
plan); finalizing commercial agreements with the main Italian organisations of
the so-called Third Sector (fair trade, welfare services, cultural activities);
working on the development of the relationship with social and ethic oriented
banks and organisations all over Europe; and finalizing agreements with the
Italian Foreign Affairs Ministry and providing support services to non-
governmental organisations, committed in developing and emerging countries
(humanitarian assistance and economic and social development projects).

BancoSol, Bolivia
Beatriz E. Garcia
Mrs. Garcia is currently a consultant in Bolivia for BancoSol, a
leading microfinance entity, and in Peru for AEI Services LLC
(AEI), a transnational that owns and operates energy
infrastructure in emerging markets. She provides high-level
strategic advice, and assists in relationship outreach,
communications activities, sustainable development services,
and implementation and monitoring of social initiatives. Prior
to joining BancoSol and AEI, Mrs. Garcia was Executive Director of the Business
Council for Sustainable Development in Bolivia (BCSDB). She designed,
managed and coordinated the efforts of the entity, which incorporates as its
members the 15 largest companies that have investments in the country. She
also worked 4 years developing community development programs that
became the foundations for the “corporate social responsibility programs” of the
largest cement producer and of an important mining company, both located in
Bolivia. In addition to her work in this area, Mrs. Garcia has worked in the
financial sector and investment banking for over 10 years. She has provided
financial advice for different clients with an emphasis in project development,
strategic planning and corporate finance.
Among Mrs. Garcia’s institutional activities she currently is a board member of

BancoSol, the Foundation for the Conservation of the Chiquitano Forest and the
Foundation for the Promotion of Inverted Trade Fairs. She is also assisting
Fundación Nuevo Norte in designing a new communications strategy as well as
a 5 year funding strategy. In the past she has been a board member of the
Bolivian Private University and the Foundation for Corporate Social
Responsibility; an associate of the Business Leadership Programme for
Sustainable Development; a founding member of the Association of Young
Professionals and Entrepreneurs of La Paz; and promoter of a non-profit
organisation dedicated to reforestation.
Mrs. Garcia’s educational background includes an MBA from Georgetown

University and a B.A. in Economics from the University of Notre Dame.
Additionally, she has obtained special training on capital markets in a
prestigious investment bank and on housing finance systems at the University
of Pennsylvania.

BRAC Microfinance Programme & BRAC Bank, Bangladesh
Mr. Firoz Ahmed Khan

Mr. Firoz Ahmed Khan has been Head of Retail Banking BRAC
Bank since June 2008. Prior to his joining BRAC Bank limited, he
worked with Standard Chartered Bank as Head of Consumer
Banking Finance. Before that, he worked in the same bank as
Manager, Consumer Banking Finance. He also served in ANZ
Grindlays Bank & Standard Chartered Bank from 2000 to 2003 in
different areas.
He started his career in Ekushey Television’s Programme Management

Department in 1999. Firoz A. Khan has 10 years of working experience in the
Banking & Commercial Sector. He attended the Indian Institute of Technology
(Madras) graduating with a Bachelor of Technology in Aerospace Engineering in
1996 and completed Masters of Business Administration from Institute of
Business Administration, Dhaka University.
GLS Gemeinschaftsbank, Germany
Janina Zajíc
Janina Zajic is personal assistant to CEO Thomas Jorberg and
joined GLS Bank in 2004 as a student trainee. She studied
economics and business administration in Witten/Herdecke,
Mexico city and Prague. In 2006 she co-organised the first
International Summer School for the Institute for Social Banking
(ISB). She gained intercultural experiences while working at the
German Embassy in Prague and the United Nations in New York.
Since May 2010 she coordinates the activities of GLS Bank within the Global
Alliance and supports Thomas Jorberg in the Human Capital Action Track.
Janina Zajic is married, has two children and lives in Herne.

Rolf-Ansgar Müller
After a succesful apprenticeship in banking and first working
experience in Deutsche Bank, studies of Business
Adminsitration at the University of Applied Sciences in
Bielefeld and working experience in the caricative sector with
disabled people, Rolf-Ansgar Müller joined GLS Bank in 2000.
He has ten years experience as head of the human resources
department and domains in compliance and organisation.
He took over the Customer Care Department in 2010.
Rolf-Ansgar Müller is married, has two children and lives in Bochum.
Klaus Berthold
After a successful apprenticeship in banking and first working
experience at the Dresdner Bank AG Klaus Berthold studied
Economics and Business Administration at the University of
Magdeburg. He joined the GLS Bank in March 2008 as a Trainee
in the area of corporate finance. Since September 2009 he is
working at the GLS Beteiligungs AG a 100% subsidiary of the
GLS Bank. As Project Manager he evaluates, coordinates and
controls various projects in the field of renewables.
Klaus Berthold lives in Bochum.
Merkur, Denmark
Mette Thyssen
Mette Thyssen has a Bachelor degree in social science and
geography. She was employed with Merkur Cooperative Bank in
2002, where she has completed her banking education.
Today her work primarily consists of providing loans and
financial advice for corporate clients.
Mette Thyssen also takes part in the continuous work regarding

Merkur’s values and the further development of Merkur as a social bank.
Born in 1976, Copenhagen, Denmark, she is married and has two children.

Mibanco, Banco de la Microempresa, Peru
Carolina Benavides
Carolina Benavides holds a BA in clinical psychology and a
Master’s degree in Theoretical Psychoanalytic Studies from
University College, London. She has worked extensively in the
design, implementation and management of social projects in
Peruvian and international settings.
In the office of one of the senior advisors to the President of

Peru (2002-2004), Ms. Benavides created a TV programme to promote human
development options for people living in poverty.
Between 2004 and 2006, she provided technical assistance at the Harvard
Programme in Refugee Trauma (Cambridge, USA), for the implementation of
mental health services in Peru’s regions most affected by violence.
Upon her return to Peru, she became executive director of Nexos Voluntarios
and expert consultant to Mibanco intopics related to the accomplishment of the
social aspect of Mibanco’s mission.
Currently, Ms. Benavides is Social Asset Manager in Mibanco and columnist

for El Comercio, Peru’s senior daily.
Luz Maria Boza

Luz Maria has been with Mibanco since December 2009 where
she is currently Manager of Risk Management and Follow Up.
Formerly she was Manager of Personal & Small Business
Banking at Interbank, Lima. In a previous position Luz Maria
was Corporate Product & Service Manager and Senior Executive
of Corporate Banking at Interbank, Lima.
Luz Maria holds a Bachelor’s Degree in Business Administration from

Universidad del Pacífico, Lima, and a Master’s Degree in Business Administration
from INCAE Business School, Costa Rica.

Triodos Bank, The Netherlands
Sonia Felipe Larios

Born in Pamplona (Spain) in 1979. Licentiate Degree in
Journalism at Navarra University and European Master in
Humanitarian Action, Cooperation for Development and Alien
and Immigration at Carlos III University. Sonia Felipe (Madrid,
Triodos Bank) is Head of Communication of Triodos Bank Spain.
She joined the bank in 2006 and she has actively contributed to
the development of the brand in Spain.
She has strong academic background in corporate communication and

journalism, and wide working experience in corporate communication
management, editing and press office in NGO and private company, just us
editorial office in newspapers and magazines in Spain and the Dominican
Republic. She has also published two travel guides.
Angèle Otjens
Angèle Otjens, born 1973 in Eindhoven in the Netherlands,
started her career after completing her bachelor in Business
Administration in Hotel Management in 1995, in Maastricht. For
two years she worked in the employment industry at Randstad
in Amsterdam. In 1997 she started as an executive management
trainee at ABN AMRO Bank. For 10 years she worked in various
functions at ABNAMRO bank, starting as an account manager
Business Banking. In 2003 she led a team in the implementation of performance
management in the Business Unit Netherlands and from 2004 until 2008 as Vice
President, Head of Product Strategy Consumer Finance. Since 2009 she joined
Triodos Bank in the Netherlands, convinced that sustainable banking can make
a difference. She launched a new department in the Dutch branch of Triodos;
small business loans. As a member of the management team Business Banking,
she is responsible for small business loans and mortgages. Triodos finances
organisations and businesses that clearly benefit society and the environment.
She is married, has two daughters (twins) and lives in Naarden.

James Vaccaro
James has worked for Triodos since 1998 and is a specialist in
environmental and social finance. He heads the Investment
Banking team, is Managing Director for Triodos Renewables plc,
investing equity in a range of renewable energy projects, and
manages a portfolio of venture capital investments. During his
tenure at Triodos, he has advised on public share issues for
companies including the Ethical Property Company and
Cafédirect; managed project finance facilities for renewable energy projects in
the UK; set up the UK’s first ethical business angels service, Triodos Match; and
managed investments into microfinance institutions in Asia and Africa.
VanCity, Canada
Rob Malli
As Vancity’s Vice-President of Finance, Rob Malli is responsible
for the ongoing economic sustainability of the credit union.
Under his leadership since 2007, the Finance division provides
the financial insight and discipline required for the organisation
to meet its goals and achieve its vision of redefining wealth.
Rob’s portfolio includes business performance, accounting,
accountability reporting, and risk and compliance reporting.
A key member of Vancity’s executive leadership team, Rob oversees the

organisation’s three-year operational plan. He recently led a number of large-
scale restructuring and transformation initiatives that have boosted the credit
union’s capital levels and positioned it to reinvest in the core parts of its
business. Rob has also introduced a number of advancements to the credit
union, including economic capital modelling, a performance-focused culture
and a three-year planning cycle.
With more than 15 years’ experience in the financial industry, Rob got his start
working as a financial services officer at Vancity’s Kitsilano Community Branch.
He then moved into mutual fund accounting and portfolio valuations, and
entered the certified management accountant programme. In 1999, Rob
became a senior analyst in Vancity’s Treasury department and progressed from
manager to director, Risk Management, where he was responsible for risk
quantification, integration and reporting. Most recently, Rob was Vice President,
Enterprise Performance, in which role he strengthened his ability to leverage

financial and non-financial performance information as a key factor in
successful, strategic decision-making.
Rob has a Bachelor of Arts degree in Economics from Simon Fraser University
and is a certified risk professional (CRP) through Chicago’s Bank Administration
Institute. His insights into corporate decision-making, risk management and
leveraging organisational knowledge have led Rob to become a frequent
speaker at many provincial and national conferences. Rob serves on numerous
executive committees and boards for Vancity including the enterprise risk
management committee, asset liability management committee and Citizens
Bank Board. Rob also serves on the Vancouver Economic Development Board.
A Vancity member since 1982, Rob lives in the Vancouver suburb of Surrey with
his wife and three children. Rob has relied on many Vancity services for his
personal financial needs, but the most memorable was the personal loan he
used to buy his wife’s engagement ring.
Rick Sielski
As Senior Vice President, Member Services, Rick Sielski has
executive responsibility for Vancity’s financial services, retail
sales, commercial banking and wealth management divisions.
His work focuses on the branch backbone of Vancity and its full
spectrum of products and services for members.
The first 12 years of Rick’s banking career were in commercial

banking, where the emphasis on personal relationships was paramount. He
went on to a series of progressively senior roles, including three years as TD
Canada Trust’s District Vice President for the Lower Mainland and the Fraser
Valley, before transferring to Toronto in 2000 as President and Chief Operating
Officer of TD Waterhouse Private Investment Counsel. In this position Rick was
responsible for the development and execution of the overall business and
growth strategy of the $10 billion firm and its 20 locations. Rick returned to
Vancouver in 2005 as Vice President, Regional Sales, British Columbia for Fidelity
Investments Canada Limited.
Joining Vancity in 2007, Rick’s well-honed discipline now extends beyond the
single dimension of building shareholder value and into a more holistic
approach to financial services.
Rick is a Certified Financial Planner and Personal Financial Planner. He serves on

the board of the Greater Vancouver Boys and Girls Club as well as Inhance
Investment Management.
Born and raised in Saskatoon, Rick has a Bachelor of Commerce degree from the
University of Saskatchewan with a double major in finance and marketing. His
first job after university was with the Saskatchewan Economic Development
Corporation. Helping local businesses begin or expand their manufacturing
operations, Rick realized that strong service relationships are integral to mutual
success.
Today Rick, his wife Leslie and their two teenage children make their home in
the West Vancouver neighborhood of Caulfeild. In joining Vancity’s Marine Drive
branch, one of the first things Rick appreciated was ease of access to a full
spectrum of services, including insurance—a unique benefit of the credit union
model. “My father was a credit union member all his life,” says Rick. “Everything
comes full circle.”

Conference Coordinators
Tom Cummings and Katrin Kaeufer will facilitate this year’s meeting. Tom will
focus primarily on the member meeting, while Katrin will lead the Values
Ambassadors group and provide input to the Human Capital and Thought
Leadership action tracks.
Mirtha Mendez of Grupo ACP has been lead organiser of the meetings in Lima
and Ica. Mirtha will provide logistical support throughout the meeting and is a
key point of contact for facilities and transportation information.
Additional support from the Secretariat will come from James Niven (thought
leadership and human capital), David Korslund (financial capital and impact
measurement), and Autumn Arnold (Values Ambassadors).
Participants should feel free to contact any of the meeting coordinators with
questions or concerns during the course of the meeting.

Conference Coordinator Biographies
Facilitators
Thomas Cummings
Tom Cummings is an Executive Board and senior management
adviser. He is also a creative partner, designer and process
facilitator for strategic visioning, business performance and
leadership development programs. He works both
independently and in collaboration with faculty from leading
business schools and consulting firms. Tom is known for his
ability to bring new insights, sharp contrasts and fresh
perspectives to his client engagements. His methods are client centered, and he
draws on 25 years of experience with leaders and teams across a range of
academic disciplines, industries and types of engagement. For many
assignments, he uses a framework: ‘leadership landscapes’ described in a book
authored with Dr. James Keen in 2008 (Palgrave Macmillan). Tom has had
various roles in academe, corporate and charitable trusts, for example,
Professional Services: co-founder of several successful companies, including

Cambridge Energy Research Associates (with James Rosenfield and Dr. Daniel
Yergen); Technology Resources Group (with John Austin and James Botkin);
Paras Ecos (with Paul Gilding); and Executive Learning Partnership
Managerial Roles: Business Planning and Learning and Organization, Shell

International (1992-1996) Executive Vice President, ABN AMRO Bank, (1999-
2001); Global head of Learning and Organisation; Unilever (2001-2003)
Academe: current visiting Professor at Cambridge Judge Business School

executive development program on ‘Futures Thinking’ and Corporate Board
program; part-time Professor at Nyenrode Business University, New Board
Program and International MBA Program. Previously, a 5 year assignment as
academic lecturer and research fellow at IMD in Lausanne, Switzerland, director
of the program on Business Alliances, wrote EFMD award winning case studies,
peer-reviewed articles and book chapters on strategy, and organisation
innovation through network collaboration.
He has degrees from the University of Puget Sound, Washington, USA and
University of London, and held a research fellowship at IMD. He is certified to

work with a number of diagnostics and methods.
Charities: Progressio Foundation, Board Member; Common Purpose, Board
Member; Forum for Active Philanthropy, Adviser; Tallburg Forum, Adviser and
faculty.
Tom is a North American living in the Netherlands with his Dutch partner Emilie
Cummings-Enneking.
Katrin Kaeufer
Dr. Katrin Kaeufer is research director at the Presencing Institute,
and Fellow at the Community Innovators Lab (CoLab) at MIT’s
Department of Urban Studies and Planning. Her current work
includes a research focuses on social transformation and
non-hierarchical coordination. Kaeufer earned her MBA and
Ph.D. from Witten/Herdecke University, Germany. Her
dissertation on Socially Responsible Banking was published as a
book in 1996. She has consulted with mid-sized companies as well as global
companies, non-profit organisations, the World Bank and with the United
Nations Development Programme in New York. She is also a founding member
of the Presencing Institute.
Selected Awards: 2003 (best paper in Sloan School of Management Review, 2002,
Scholarship from the Marshall Fund of the United States, 1994 and 1997, Winner
of the Initiative Award, Foundation for Industrial Research, for the development
of the global studies programme Peace Studies Around the World;
Senge, P., Kaeufer, K. et.al 2006 Knowledge, Relationships and Action for the
Public Concern: Collaborating to Meet the Sustainability Challenge, Sloan
Management Review; Kaeufer, K., C. O. Scharmer, and U. Versteegen. 2003.
Breathing Life into a Dying System. Reflections, Vol. 5, no. 3: 1–10; Senge, P., and
K. Kaeufer. 2001. Communities of Leaders or No Leadership at All. In S.
Chowdhury, ed., Management 21C . New York: Prentice Hall.; Kaeufer, K. 2000.
Learning from Civic Scenario Projects: A Tool for Facilitating Social Change?
United Nations Development Programme Work Report. New York.

Grupo ACP
Mirtha Méndez Mathews

Mirtha Méndez Mathews joined Grupo ACP in July 2003 as
Assistant to Chairmanship and General Management. At
present, she is Public Relations Coordinator for Grupo
ACP. Formerly, she worked for 25 years at Lima Caucho, The B.F.
Goodrich Co., tires manufacturer, as a Secretary to the General
Manager and Board of Directors.
She has organised and handled a variety of projects simultaneously by creating

liaison at various levels of the institution’s stakeholders. She is currently in
charge of the development and implementation of initiatives that strengthen
Grupo ACP`s image as a social mission-driven corporation.
She holds a diploma as an Executive Secretary from Duffus College, Vancouver,

Canada, and a diploma as Top Management Assistant from Instituto San Ignacio
de Loyola - ISIL, Lima, Peru.
Secretariat
Autumn Arnold
Autumn Arnold is assistant to Peter Blom, CEO of Triodos Bank.
She has ten years experience in the non-profit and
governmental sectors, with a particular focus on improving
access to health care and nutrition assistance in the United
States. Before moving to the Netherlands in 2009, she was an
associate at Deloitte Consulting. In this role, she worked to
develop an interactive website for the State of Wisconsin that
connects low-income consumers with public benefits. Prior to this project, she
lobbied for improvements to health and nutrition programs as Director of
Advocacy at California Food Policy Advocates. She has also served as Education
and Advocacy Coordinator for the San Francisco Food Bank, where she
developed and implemented public awareness campaigns on hunger and
poverty. She graduated in 1997 with a BA from Duke University.

David K. Korslund
David Korslund (Amsterdam, The Netherlands) has ﬁlled a number
of senior and strategic roles in banking and financial services
since 1976. He began his career at ShoreBank in Chicago while
completing his MBA at The University of Chicago. From 1983
until early 2009 he worked with ABN AMRO Bank in both the
United States and The Netherlands. He held a variety of senior
positions including responsibility for the business planning and
performance management for all ABN AMRO businesses throughout the world
while providing strategic decision support to ABN AMRO’s Managing Board.
Since leaving ABN AMRO in early 2009 he has been actively involved as a member
of the Board of Directors of ShoreBank Corporation and ShoreBank International.
He is also Senior Advisor to the Global Alliance for Banking on Values.
Email david.korslund@gabv.org
James Niven
James Niven (Utrecht, The Netherlands) is Programme Manager
for the Global Alliance for Banking on Values and Head of Public
Affairs at Triodos Bank. He has fifteen years experience
communicating the work of values-driven organisations, from
the British Council New Zealand to Voluntary Service Overseas
in the UK. He worked in the UK branch of Triodos Bank for eight
years with responsibility for external communications and
marketing, work which included co-creating a communications strategy for the
United Nations’ Capital Development Fund in 2005. He has worked for
Government, Non-Governmental Organisations and business, and is an arts
graduate from Edinburgh University.
Email james.niven@gabv.org

Contact Details for GABV Member Banks
(For individual email addresses, please see the biographies.)
Alternative Bank Schweiz AG Cultura Sparebank

Amthausquai 21 Postboks 6800
4601 Olten, Schweiz St. Olavs plass
Phone: +41 (62) 206 16 16 N 0130 Oslo, Norway
Fax: +41 (62) 206 16 17 Phone: +47 22 99 51 99
www.abs.ch Fax: +47 22 36 17 95
www.cultura.no
Banca Popolare Etica
Via Niccolo Tommaseo 7 GLS Gemeinschaftsbank eG
35131 Padova, Italy Christstrase 9
Phone: +39 498771111 D-44789 Bochum
Fax: +39 497399799 Germany
www.bancaetica.com Phone: +49 234 57970
Fax: +49 234 5797 133
BancoSol www.gls.de
Calle Nicolás Acosta No. 289
P.O. Box: 13176 Merkur Bank
La Paz, Bolivia Vesterbrogade 40
Phone: + 591 2 2484242 1620 Kobenhavn
Fax: +591 2 2486533 Denmark
www.bancosol.com Phone: + 45 702 72706
Fax: +45 702 75706
BRAC Bank www.merkurbank.dk
BRAC Bank Ltd.
Head Office Grupo ACP / Mibanco
1 Gulshan Avenue, Gulshan Av. Domingo Orue 165
Dhaka – 1212, Bangladesh Lima 34, Peru
Phone: +880 2 885 2233 Phone: +51 1 418 1931
Fax: +880 2 986 0395 Fax: +51 1 222 4166
www.bracbank.com www.grupoacp.com.pe
www.mibanco.com.pe

New Resource Bank GABV Secretariat
405 Howard Street, Suite 110 Nieuweroordweg 1
San Francisco, CA 94105 PO Box 55
USA 3700 AB Zeist, The Netherlands
Phone: +1 415 995 8100
Fax: +1 415 995 8171 Autumn Arnold
www.newresourcebank.com Assistant to Peter Blom
Telephone +31 (0)30 694 2578
OneCalifornia Bank Mobile +31 (0)6 291 19045
1438 Webster Street, Suite 100 E-mail: autumn.arnold@triodos.nl
Oakland, CA 94612-3206
Phone: +1 510 550 8400 David Korslund
Fax +1 510 550 8440 Senior Advisor
www.onecalbank.com Mobile +31 (0)6 342 769 07
E-mail: david.korslund@gabv.org
Triodos Bank
Nieuweroordweg 1, Zeist James Niven
PO Box 55 Programme Manager
3700 AB Zeist, The Netherlands Telephone +31 (0)30 694 24 21
Phone: +31 (0)30 693 6500 Mobile +31 (0)6 539 081 50
Fax + 31 (0)30 693 6555 E-mail: james.niven@gabv.org
www.triodos.com
Vancouver City Savings Credit

Union (Vancity)
Vancity Centre
183 Terminal Avenue
PO Box 2120, Station Terminal
Vancouver, BC V6B 5R8, Canada
Phone: +1 604 877 7000
www.vancity.com
XacBank
Prime Minister Amar’s Street
Sukhbaatar district,
P.O. Box 46/721
Ulaanbaatar - 14200, Mongolia
Phone: +976 11 318185
Fax: +976 11 328701
www.xacbank.mn

www.gabv.org LIMA CONFERENCE
3 - 6 March, 2011

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Global Alliance for

2020 Target and Action Tracks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

The Benefits of Membership . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Profiles of the Member Banks of the GABV

CONFERENCE READER ● LIMA, PERU, 36 MARCH 2011 3

Contact Details for GABV Member Banks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

4 GLOBAL ALLIANCE FOR BANKING ON VALUES

CONFERENCE READER ● LIMA, PERU, 36 MARCH 2011 5

6 GLOBAL ALLIANCE FOR BANKING ON VALUES

Dear participants and members

CONFERENCE READER ● LIMA, PERU, 36 MARCH 2011 7

This publication aims to provide a brief overview of who we are as a network, as

Global Alliance for Banking on Values Steering Committee

Peter Blom, GABV Chair Fazle Hasan Abed

Luis-Felipe Derteano Thomas Jorberg

8 GLOBAL ALLIANCE FOR BANKING ON VALUES

March 2009: Founding of the GABV

September 2009: Making Commitments

March 2010: Moving From Intention to Action

September 2010: Achieving our Commitment

“It shouldn’t be easy to come to the Global Alliance. It should be

CONFERENCE READER ● LIMA, PERU, 36 MARCH 2011 9

March 2011: Expanding our Impact

March 2011: Delivering Better Banking in Challenging Times

10 GLOBAL ALLIANCE FOR BANKING ON VALUES

The Global Alliance for Banking on Values is an independent network of

Who are our members?

“What intrigued me about the Global Alliance, and that I think is

CONFERENCE READER ● LIMA, PERU, 36 MARCH 2011 11

What is our joint mission?

12 GLOBAL ALLIANCE FOR BANKING ON VALUES

Developing human capital so a new generation of capable, motivated

Actively engaging in discussions on important issues so our voice is heard,

“GLS is not in other countries, so to integrate in a global

CONFERENCE READER ● LIMA, PERU, 36 MARCH 2011 13

14 GLOBAL ALLIANCE FOR BANKING ON VALUES

“The Global Alliance is helping us to build further trust, and

The Global Alliance for Banking on Values is a young and expanding

The power of the network

CONFERENCE READER ● LIMA, PERU, 36 MARCH 2011 15

An opportunity for advocacy

16 GLOBAL ALLIANCE FOR BANKING ON VALUES

One of the GABV’s priorities is to build a movement with a healthy long-term

• Refining and renewing the GABV’s action tracks

“The financial capital project would be really interesting for us

18 GLOBAL ALLIANCE FOR BANKING ON VALUES

CONFERENCE READER ● LIMA, PERU, 36 MARCH 2011 19

March 2 Pre-meeting March 3

10:00 Official Opening of the

Field Trip Briefing

Steering Committee Learning from successful

20 GLOBAL ALLIANCE FOR BANKING ON VALUES

Networking Event hosted Break

Dinner Dinner and

CONFERENCE READER ● LIMA, PERU, 36 MARCH 2011 21

• They have around 5 to 10 years of experience in sustainable banking

Their programme seeks to achieve the following objectives:

Provide a learning environment

“The major long-term challenge is to come up with an easily

22 GLOBAL ALLIANCE FOR BANKING ON VALUES

Providing input to the GABV’s thought leadership work in 2011

Prototype cross-organisational learning

Expand capacity within each member institution