Chapter 001, Managerial Accounting and the Business Environment

LO2: Lean Production, TOC, Six Sigma

LO1: Role of management accountants

Professional Exam Adapted

LO3: Ethics
Difficulty

Question Type ID Origin CMA/CPA origin

1 T/F M x 5/e: 1-7 Authors
2 T/F M x EN: 11/2/05, B E.N.
3 T/F E x EN: 11/2/05, G E.N.
4 T/F E x EN: 11/2/05, J E.N.
5 T/F M x EN: 11/2/05, O E.N.
6 T/F M x New,6/23/95,AJ E.N.
7 T/F M x EN: 11/2/05, Q E.N.
8 T/F M x EN: 11/2/05, U E.N.
9 T/F M x EN: 11/2/05, AA E.N.
10 T/F M x EN: 11/2/05, AC E.N.
11 T/F E x New,6/19/08,BB E.N.
12 T/F M x New,6/23/95,AR E.N.
13 T/F M x New,6/18/07,AA E.N.
14 Conceptual M/C M x 5/e: 1-25 Authors
15 Conceptual M/C E x 3/e: 1-6 Authors
16 Conceptual M/C E x 11/e: ATB 1-11 Antoinette Clegg
17 Conceptual M/C E x 11/e: ATB 1-16 Antoinette Clegg
18 Conceptual M/C E x EN: 11/2/2006, B E.N.
19 Conceptual M/C E x EN: 11/2/2006, E E.N.
20 Conceptual M/C M x 11/e: ATB 1-35 Antoinette Clegg
21 Conceptual M/C E x 8/e:ATB1-21 David Keyes
22 Conceptual M/C E x 11/e: ATB 1-21 Antoinette Clegg
23 Conceptual M/C M x EN: 11/2/2006, I E.N.
24 Conceptual M/C M x EN: 11/2/2006, P E.N.
25 Conceptual M/C H x 7/e: 1-51 Authors

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 Chapter 001, Managerial Accounting and the Business Environment

True / False Questions

1. The controller occupies a staff position in an organization.

True False

2. A strategy is a game plan that enables a company to attract customers by mimicking what
successful competitors do.
True False

3. Customer value propositions tend to fall into three broad categories–theory of constraints, six
sigma, and enterprise risk management.
True False

4. Companies that choose an operational excellence strategy are in essence saying to their
customers, "Choose us because we can deliver products and services faster, more conveniently,
and at a lower price than our competitors."
True False

5. A value chain consists of the major subassemblies that add value to a product.
True False

6. Efforts designed to increase the rate of output should generally be applied to non-constraint
work stations.
True False

7. The lean thinking model focuses on reducing defects to as close to zero as possible.
True False

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 Chapter 001, Managerial Accounting and the Business Environment

8. Six Sigma is a process improvement method that targets a system's constraint for process
improvement.
True False

9. The Sarbanes-Oxley Act of 2002 was intended to protect the interests of those who invest in
publicly traded companies by ensuring that their original investments could be recovered in case
of fraud.
True False

10. Enterprise risk management involves replacing risky investments with investments in low-
risk government securities.
True False

11. Corporate social responsibility refers to the moral obligation of all corporations to make
substantial monetary contributions to charitable causes.
True False

12. The Statement of Ethical Professional Practice promulgated by the Institute of Management
Accountants specifically states, among other things, that management accountants have a
responsibility to inform responsible journalists of any wrongdoing they uncover in the
organization.
True False

13. The Institute of Management Accountants' Statement of Ethical Professional Practice

specifically states, among other things, that management accountants have a responsibility to
keep information confidential except when disclosure is authorized or legally required.
True False

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 Chapter 001, Managerial Accounting and the Business Environment

Multiple Choice Questions

14. Which of the following persons would occupy a line position in a department store?
I. Sales manager
II. Manager, furniture department
III. Manager, advertising department
IV. Manager, personnel department
A. Only I
B. Only I and II
C. Only I, II, III
D. I, II, III, IV

15. The controller occupies:

A. a line position.
B. a staff position.
C. neither a line nor a staff position, since the accounting department must be independent.
D. both a line and a staff position.

16. Decentralization refers to:

A. reporting for the company as a whole.
B. focusing reporting on parts of the company.
C. the delegation of decision-making authority throughout an organization.
D. differences in organizations.

17. _________________ is an example of a staff position.

A. Sales manager for a manufacturer
B. President of a merchandising company
C. Store manager for Best Buy
D. Human resource manager for a community college

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 Chapter 001, Managerial Accounting and the Business Environment

18. Which of the following is NOT one of the three major customer value propositions
discussed in the text?
A. customer intimacy
B. operational excellence
C. zero defects
D. product leadership

19. Which of the following is NOT one of the five steps in the lean thinking model discussed in
the text?
A. Create a pull system that responds to customer orders.
B. Automate the business process.
C. Identify the business process that delivers value.
D. Organize work arrangements around the flow of the business process.

20. Which of the following statements is TRUE concerning the CMA?

A. To earn the CMA, an examination must be passed.
B. Experience in the accounting field is not necessary to earn the CMA.
C. Compliance with the Institute of Management Accountants' Statement of Ethical
Professional Practice is not necessary to earn the CMA.
D. Both B and C above.

21. Dorra Corporation manufactures lawnmowers in five work stations. Dorra's weekly demand
is 5,000 mowers but Dorra can only produce 4,200. According to the theory of constraints, to
increase production output Dorra would benefit the most by concentrating improvement efforts
on the:
A. first work station.
B. last work station.
C. largest work station.
D. fastest work station.
E. slowest work station.

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 Chapter 001, Managerial Accounting and the Business Environment

22. Inventories consisting of units of product that are only partially complete are called
_______________.
A. finished goods
B. raw materials
C. work in process
D. none of these

23. One of the steps in the lean thinking model is to organize work arrangements around the
flow of the business process. This is often accomplished by:
A. automating the business process.
B. implementing an enterprise system.
C. instituting a six sigma program.
D. creating a manufacturing cell.

24. The Sarbanes-Oxley Act of 2002 contains all of the following provisions EXCEPT:
A. A CFO must be a CPA or CMA.
B. The audit committee of the board of directors of a company must hire, compensate, and
terminate the public accounting firm that audits the company's financial reports.
C. Severe penalties are established for altering or destroying documents that may eventually be
used in an official proceeding.
D. Both the CEO and CFO must certify in writing that their company's financial statements and
accompanying disclosures fairly represent the results of operations.

25. The Institute of Management Accountants' Statement of Ethical Professional Practice states
that when faced with significant ethical issues, management accountants should first:
A. discuss such problems with the immediate superior except when it appears that the superior
is involved.
B. clarify relevant concepts by confidential discussion with an objective advisor to obtain an
understanding of possible courses of action.
C. follow the established policies of the organization bearing on the resolution of such conflict.
D. submit an informative memorandum describing the ethical issue to an appropriate
representative of the organization and resign if no action is taken as a result of the
memorandum.

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 Chapter 001, Managerial Accounting and the Business Environment Key

True / False Questions

1. The controller occupies a staff position in an organization.

TRUE

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 1
Level: Medium

2. A strategy is a game plan that enables a company to attract customers by mimicking what
successful competitors do.
FALSE

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 1
Level: Medium

3. Customer value propositions tend to fall into three broad categories–theory of constraints, six
sigma, and enterprise risk management.
FALSE

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 1
Level: Easy

4. Companies that choose an operational excellence strategy are in essence saying to their
customers, "Choose us because we can deliver products and services faster, more conveniently,
and at a lower price than our competitors."
TRUE

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 1
Level: Easy

1-7
 Chapter 001, Managerial Accounting and the Business Environment Key

5. A value chain consists of the major subassemblies that add value to a product.
FALSE

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 1
Level: Medium

6. Efforts designed to increase the rate of output should generally be applied to non-constraint
work stations.
FALSE

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 2
Level: Medium

7. The lean thinking model focuses on reducing defects to as close to zero as possible.
FALSE

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 2
Level: Medium

8. Six Sigma is a process improvement method that targets a system's constraint for process
improvement.
FALSE

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 2
Level: Medium

1-8
 Chapter 001, Managerial Accounting and the Business Environment Key

9. The Sarbanes-Oxley Act of 2002 was intended to protect the interests of those who invest in
publicly traded companies by ensuring that their original investments could be recovered in case
of fraud.
FALSE

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 2
Level: Medium

10. Enterprise risk management involves replacing risky investments with investments in low-
risk government securities.
FALSE

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 2
Level: Medium

11. Corporate social responsibility refers to the moral obligation of all corporations to make
substantial monetary contributions to charitable causes.
FALSE

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 2
Level: Easy

12. The Statement of Ethical Professional Practice promulgated by the Institute of Management
Accountants specifically states, among other things, that management accountants have a
responsibility to inform responsible journalists of any wrongdoing they uncover in the
organization.
FALSE

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 3
Level: Medium

1-9
 Chapter 001, Managerial Accounting and the Business Environment Key

13. The Institute of Management Accountants' Statement of Ethical Professional Practice

specifically states, among other things, that management accountants have a responsibility to
keep information confidential except when disclosure is authorized or legally required.
TRUE

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 3
Level: Medium

Multiple Choice Questions

14. Which of the following persons would occupy a line position in a department store?
I. Sales manager
II. Manager, furniture department
III. Manager, advertising department
IV. Manager, personnel department
A. Only I
B. Only I and II
C. Only I, II, III
D. I, II, III, IV

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 2
Level: Medium

15. The controller occupies:

A. a line position.
B. a staff position.
C. neither a line nor a staff position, since the accounting department must be independent.
D. both a line and a staff position.

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 2
Level: Easy

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 Chapter 001, Managerial Accounting and the Business Environment Key

16. Decentralization refers to:

A. reporting for the company as a whole.
B. focusing reporting on parts of the company.
C. the delegation of decision-making authority throughout an organization.
D. differences in organizations.

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 2
Level: Easy

17. _________________ is an example of a staff position.

A. Sales manager for a manufacturer
B. President of a merchandising company
C. Store manager for Best Buy
D. Human resource manager for a community college

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 2
Level: Easy

18. Which of the following is NOT one of the three major customer value propositions
discussed in the text?
A. customer intimacy
B. operational excellence
C. zero defects
D. product leadership

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 2
Level: Easy

1-11
 Chapter 001, Managerial Accounting and the Business Environment Key

19. Which of the following is NOT one of the five steps in the lean thinking model discussed in
the text?
A. Create a pull system that responds to customer orders.
B. Automate the business process.
C. Identify the business process that delivers value.
D. Organize work arrangements around the flow of the business process.

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 2
Level: Easy

20. Which of the following statements is TRUE concerning the CMA?

A. To earn the CMA, an examination must be passed.
B. Experience in the accounting field is not necessary to earn the CMA.
C. Compliance with the Institute of Management Accountants' Statement of Ethical
Professional Practice is not necessary to earn the CMA.
D. Both B and C above.

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 2
Level: Medium

21. Dorra Corporation manufactures lawnmowers in five work stations. Dorra's weekly demand
is 5,000 mowers but Dorra can only produce 4,200. According to the theory of constraints, to
increase production output Dorra would benefit the most by concentrating improvement efforts
on the:
A. first work station.
B. last work station.
C. largest work station.
D. fastest work station.
E. slowest work station.

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 3
Level: Easy

1-12
 Chapter 001, Managerial Accounting and the Business Environment Key

22. Inventories consisting of units of product that are only partially complete are called
_______________.
A. finished goods
B. raw materials
C. work in process
D. none of these

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 3
Level: Easy

23. One of the steps in the lean thinking model is to organize work arrangements around the
flow of the business process. This is often accomplished by:
A. automating the business process.
B. implementing an enterprise system.
C. instituting a six sigma program.
D. creating a manufacturing cell.

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 3
Level: Medium

24. The Sarbanes-Oxley Act of 2002 contains all of the following provisions EXCEPT:
A. A CFO must be a CPA or CMA.
B. The audit committee of the board of directors of a company must hire, compensate, and
terminate the public accounting firm that audits the company's financial reports.
C. Severe penalties are established for altering or destroying documents that may eventually be
used in an official proceeding.
D. Both the CEO and CFO must certify in writing that their company's financial statements and
accompanying disclosures fairly represent the results of operations.

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 3
Level: Medium

1-13
 Chapter 001, Managerial Accounting and the Business Environment Key

25. The Institute of Management Accountants' Statement of Ethical Professional Practice states
that when faced with significant ethical issues, management accountants should first:
A. discuss such problems with the immediate superior except when it appears that the superior
is involved.
B. clarify relevant concepts by confidential discussion with an objective advisor to obtain an
understanding of possible courses of action.
C. follow the established policies of the organization bearing on the resolution of such conflict.
D. submit an informative memorandum describing the ethical issue to an appropriate
representative of the organization and resign if no action is taken as a result of the
memorandum.

AACSB: Reflective Thinking

AICPA BB: Critical Thinking
AICPA FN: Measurement
Learning Objective: 4
Level: Hard

1-14