ACKNOWLEDGEMENT

At the very beginning, I would like to express my gratitude to Almighty Allah for whose
kindness I am enough sound mentally and physically to prepare this report. Then I must express
my deep gratitude to my University supervisor Mr. Samir Mainuddin, Department of Economics,
Independent University, Bangladesh. Without his sincere direction and suggestions it could be
extremely difficult for me to prepare this report. I am also truly thankful to my host organization
supervisor, Mr. M Mahmudul Kabir, Head of Wholesale Bank Finance, Standard Chartered Bank
(SCB).

During the preparation of the project work I have come to the very supportive touch of different
individuals (respondents & seniors from SCB) and friends, who lend their ideas, time and caring
guidance to amplify the report’s contents. To be true to myself I must say that without their help
it would be very hard for me to prepare such a long report. I am thankful to them with all of m
feelings. I further want to convey my heartiest gratitude to the respondents (from SCB) for their
valuable responses – there is the backbone of the report. I must mention them, Head of WB
Finance (Wholesale Bank Finance), Managers & Senior Managers (Wholesale Bank Finance), &
Officers.

First of all, I would like to thank my honorable supervisor Mr. Rushdi Md Rezaur
Razzaque, for guiding me during the report titled “An analysis of forecasting and scheduling of
resource management in the context of GrameenPhone Ltd” I am obliged to work under his
supervision. I am declaring my most sincere regard to him for providing me support to express
my conceptual capability for accomplishing such a critical and important report.
I would also like to thank Mr. A T M Khalid Hassan, Manager, Resource Management,
Customer Service, GrameenPhone Limited for providing me with all the helpful information and
directions to complete this report in a successful manner. Without his relentless assistance I
could not have come so far. I am conveying my regards and respect to him, for sparing his
valuable time to help me develop this report.
Lastly, I want to thank each and every individual employee related to this report and
concerned with the development of this report.

With heartiest gratefulness, I would like to acknowledge and thank some individual for their
endless cooperative support and guidance in the completion of my internship report.

The successful accomplishment of this working report of Internship is the outcome of the
contribution and involvement of a number of people, especially those who took the time to share
their thoughtful guidance and suggestions to improve the paper. At the beginning I would like to
pray my gratitude to the Almighty for giving me the ability to work hard under pressure.