You are on page 1of 99

Faislabad Institute of Textile and Fashion design -1-

INTERERNSHIP REPORT

SUBMITTED BY:
UMAR RAZA
SUBBMITED TO:
ANWAR-UL-HAQ

INTERERNSHIP REPORT...............................................................................................2

Faislabad Institute of Textile and Fashion design -2-


SUBMITTED BY:...............................................................................................................2
UMAR RAZA ........................................................................................2
SUBBMITED TO:...............................................................................................................2
ANWAR-UL-HAQ...................................................................................2
ACKNOWLADGEMENT...................................................................................................7
DEDICATION.....................................................................................................................8
INTRODUCTION...............................................................................................................9
Islamic financing: Asset-based financing......................................................................10
A Perspective:................................................................................................................11
Principle Islamic instrument..............................................................................................12
Musharakah:...................................................................................................................12
Mudarabah:....................................................................................................................12
Murabaha:......................................................................................................................12
Ijara:...............................................................................................................................13
Salam:............................................................................................................................13
Istisna:............................................................................................................................13
MISSION STATEMENT..................................................................................................14
COMPANY INFORMATION...........................................................................................15
PERFORMANCE..........................................................................................................15
Personal Banking...............................................................................................................16
Personal Accounts:.........................................................................................................16
‡ All profits subject to 10% withholding tax.................................................................17
Remittances:...................................................................................................................17
Locker services:.............................................................................................................17
CORPORATE BANKING................................................................................................17
Murabaha Finance..........................................................................................................17
Types of Murabaha:
..................................................................................................................................17
Mode of repayment:
..................................................................................................................................18
Trade Finance ............................................................................................................18
Bank Guarantees........................................................................................................19
Consumer Banking............................................................................................................19
Alfalah Musharaka Homes:...........................................................................................19
Alfalah Car Ijarah..........................................................................................................20
A Shariah compliant car-leasing scheme with added features such as:.........................20
No upfront registration charges
......................................................................................................................................20
No upfront insurance premium
......................................................................................................................................20
No rentals before delivery of car ..................................................................................20
Treasury & Invs.................................................................................................................21
Money Market................................................................................................................21
Foreign Exchange Market..............................................................................................21
Investment......................................................................................................................22
Government Securities...................................................................................................22

Faislabad Institute of Textile and Fashion design -3-


Custodianship.................................................................................................................22
Financial Advisory Services..........................................................................................22
correspondent.................................................................................................................23
Nostro Account..............................................................................................................24
Home Remittance...........................................................................................................30
Consumer Banking.............................................................................................................31
Credit Cards...................................................................................................................31
Platinum Card :..........................................................................................................32
Gold & silver:............................................................................................................33
Young Professional:...................................................................................................33
Women Exclusive:.....................................................................................................34
Student Card:.............................................................................................................36
Supplementary Card:.................................................................................................38
Visa Mini:..................................................................................................................40
Awami Card:..............................................................................................................43
Home Loans...................................................................................................................44
Home Start:................................................................................................................44
Home Construction:...................................................................................................45
Home BTF:................................................................................................................45
Home improver:.........................................................................................................46
Buy your Home:.........................................................................................................46
Auto\vehicles Loans:.....................................................................................................47
Money Gram:.............................................................................................................48
Agriculture Finance:..................................................................................................49
Products :...................................................................................................................50
Financial services...............................................................................................................52
Structured Finance:........................................................................................................52
Trade Finance:...............................................................................................................53
SME:..............................................................................................................................54
ALFALAH MILKIAT FINANCE:............................................................................56
ALFALAH Karobar Finance:....................................................................................56
Leasing Finance:............................................................................................................58
What do we lease?.....................................................................................................58
Who can apply?..........................................................................................................58
Leasing mechanism:...................................................................................................59
General Banking................................................................................................................59
DEPOSIT Accounts:......................................................................................................59
CURRENT ACCOUNT: ..........................................................................................60
PLS SAVINGS ACCOUNT: ....................................................................................60
ROYAL PROFIT: ....................................................................................................60
BASIC BANKING ACCOUNT:...............................................................................61
Alfalah Kafayat Account:..........................................................................................61
Alfalah Mahana Amdan :...........................................................................................63
Alfalah Education:.....................................................................................................67
LOCKERS:....................................................................................................................71
Remittance:....................................................................................................................72

Faislabad Institute of Textile and Fashion design -4-


Money Grams Feature:..............................................................................................72
How to receive?.........................................................................................................73
Alfalah Hilal Debit Card:...............................................................................................76
HOW TO APPLY?....................................................................................................77
Feature:......................................................................................................................77
Get Familiar:..............................................................................................................80
Card activation & pin:................................................................................................82
Difference:.................................................................................................................83
How to use?................................................................................................................84
Cash withdrawal:.......................................................................................................86
Protect your card:.......................................................................................................88
Insurance power:........................................................................................................89
FAQ............................................................................................................................89
HELIP LINE:.............................................................................................................95

..................................................................................................................................98

Faislabad Institute of Textile and Fashion design -5-


Faislabad Institute of Textile and Fashion design -6-
ACKNOWLADGEMENT

Faislabad Institute of Textile and Fashion design -7-


DEDICATION

Faislabad Institute of Textile and Fashion design -8-


INTRODUCTION
The thrust for Islamic Banking is founded on the desire to submit to the
Divine Instructions on all transactions, particularly those involving
exchange of money for money. However, it would be quite unfair to
limit Islamic Banking to elimination of Riba only.

Riba is but one of the major undesirable elements of an economic


transaction, the others being Gharar (uncertainty) and Qimar
(speculation). While elimination of these objectionable aspects in a
transaction is indeed a critical aim of Islamic banking system, it is by no
means its ultimate objective.

At the heart of Islamic Banking is a system of commercial transactions


that not only provides Halal modes of commercial transactions by
avoiding that which is obnoxious and objectionable, but also fosters
ethical, fair and just practices.

A key element of Islamic economics is distribution of equitable rewards


to the different factors of production. Islamic economic system seeks
system of Redistributive justice where concentration of wealth in a few
hands is countered and flow of money into economy is fluent. Islamic
Banking is, therefore, seen as a lynchpin to achieving the economic and
social goals of the Islamic economic system.

Riba

It has been argued in vain for long in some circles that the prohibition
in Islam is that of excessive interest only. Or that it is the interest on
consumptive loans that has been forbidden and as such loans extended
for commercial purposes are entitled to an excess over the principal
amount lent. Such tendentious arguing fails to give due understanding
to verses 278 and 279 of Surah Al-Baqarah (quoted below).

“O ye who believe! Be afraid of Allah and give up what remains (due to


you) from Riba (usury) (from now onwards) if you are (really)
believers! 2:278

Faislabad Institute of Textile and Fashion design -9-


And if you do not do it, take notice of war from Allah and His
Messenger! But if you repent, you shall have your capital sums 2:279

However, this does not mean that Islam prohibits any gain on principal
sums. In Islam, profit is the recognised reward for capital. When capital
employed in permissible business yields profit that “excess over capital”
becomes the rightful and just claim of the owner of the capital. As a
corollary, the risk of loss also rests exclusively with the capital and no
other factor of production is expected to incur it.

Another important element of Islamic finance is that profit or reward


can only be claimed in the instance where either risk of loss has been
assumed or effort has been expended. Profit is therefore received by the
provider of capital and wages/remuneration by labour/manager.

A depositor in an Islamic bank can therefore make earnings on his or


her deposit in several ways. Through return on his capital when that
capital is employed in a business venture; through sharing of profit
when his capital is part of the capital that is employed in a partnership,
and finally through rental earnings on an asset that has been partially
financed by his capital.

Islamic financing: Asset-based financing.


A key feature of Islamic banking is that unlike conventional banks
which deal primarily in money and financial securities, Islamic
financing is related to an asset that is a feature of the transaction, and
quite often the principal feature itself. From this springs an important
distinguishing feature of Islam wherein Islamic financing is always
based on illiquid assets that have intrinsic value. Profit to Islamic
financing is generated through bonafide sale of these assets.

Conventional banking, on the other hand, is free of such limitations. It


lends money and makes its earnings through this act of lending. Its
earnings are unconcerned with the economic fate of its lending.

Faislabad Institute of Textile and Fashion design - 10 -


A Perspective:
The history of Islamic banking from its recorded inception is less than
40 years old. From a humble beginning in a small village in Egypt in the
late 60’s, it has spread to the four corners of the world. By normal
standards in a time span that is less than half a century it could have
hardly been expected to establish foothold in Muslim world, let alone
make its presence felt in Muslim-minority countries. Yet such has been
its phenomenal rate of growth that not only is it taking firm roots in its
homestead, but is also attracting genuine interest among the standard
bearers of conventional banking and in swathes of land where Muslims
are a small minority only.

Still there is much ground left to cover. In Pakistan, Islamic Banking is


less than 3% of the Banking sector. Even in the Gulf states, where it has
a larger footprint, in no single country is the volume of Islamic banking
more than a third of the entire sector.

Many blame Islamic Banking’s small share against conventional


banking to a smaller portfolio of products. A standard complaint
against Islamic banks is that they do not have the same variety of
financial instruments as found in conventional banking. Though valid to
an extent, this popular jeremiad needs to be seen in the perspective of
Islamic Banking’s brief history against more than two centuries of
conventional banking adopted in full force across the globe, its
competition against an entrenched system of banking and the
constraints within which it must operate.

Notwithstanding, Islamic banking is still growing at more than twice the


growth rate of conventional banking worldwide, and while it may not
have the latter’s plethora of financial products, its repertoire of Islamic
financial products is steadily increasing.

In the following space, principal Islamic instruments are briefly


described to acquaint the reader with their fundamental aspects.
Following that, Islamic Products in BAL-IBD’s portfolio are illustrated
in terms of their features.

Faislabad Institute of Textile and Fashion design - 11 -


Principle Islamic instrument

Musharakah:
Musharakah is one of the two ideal modes of Islamic financing. The
other one being Mudarabah. Musharakah is a contractual relationship
formed through mutual consent of the parties for sharing of profits and
losses in a joint venture. Assets in the venture are jointly owned in
proportion to each partner’s contribution. The profits are shared in a
pre-agreed ratio. Losses, however, are incurred in proportion to each
partner’s investment. Islamic Bank representing share of its depositors
invests funds in the joint venture alongside other investor(s).

Mudarabah:
Like Musharakah, Mudarabah is also a form of partnership. Whereas
all partners in Musharakah contribute capital, under Mudarabah
partnership is formed between provider of capital and provider of
expertise or human resource. Proportions for sharing profit are decided
upfront. Losses are incurred solely by the partner contributing capital.

Murabaha:
Murabaha is a non-participatory mode of Islamic financing where the
bank sells the asset required by its client to the client on cost-plus basis.
The asset is first purchased by the bank and the bank incurs the risk of
any loss or damage to the asset as long as the asset remains under its
ownership. Upon sale of the asset, the Islamic bank is obligated to
inform the client of the exact cost incurred in the purchase of the asset
and the margin of profit incorporated in the sale price. Payment by the
client of the sale price may be deferred in which case it would become
Muajjal. The selling price once agreed cannot be changed even when the

Faislabad Institute of Textile and Fashion design - 12 -


client fails to pay on the agreed date.

Ijara:
Under this facility a client may take on rent, property, vehicle or any
other real asset belonging to the bank. The bank transfers the right of
use of the asset to the client, while retaining the ownership of the asset.
The client pays periodic rent to the bank for the use of the asset. Basis
for rentals can be fixed as well as floating. Any change is rental may be
made through mutual consent.

Salam:
Salam is a contract of advanced payment against deferred delivery of
goods. Goods paid for in advance by the buyer are delivered by the
seller after an interval of time. The Seller receives in advance fully paid
price of the goods at the time of contract undertaking to deliver the
goods specified by the buyer at a future date.

Istisna:
Manufacture of a specific product against precise specifications by a
manufacturer for delivery to buyer. It is necessary that the price of the
product and product specifications are fully agreed upon by the
manufacturer and the buyer, and that the material required for
manufacture is arranged by the manufacturer.

Faislabad Institute of Textile and Fashion design - 13 -


MISSION STATEMENT
To practice Islamic banking in its desired spirit that unfolds its true
economic potential resulting in prosperity to our customers and
commercial rewards to our sponsors and our employees.

Faislabad Institute of Textile and Fashion design - 14 -


COMPANY INFORMATION
Great journeys begin with but a single step and mighty oaks are born
out of humble seedlings. Bank Alfalah – Islamic Banking Division
(BAL-IBD) – presently a division of Bank Alfalah Limited – is gearing
up to become a separate, full-fledged Islamic Banking entity. BAL-IBD
offers to its customers a broad range of Islamic products under
personal, consumer and corporate banking modes. The array of Islamic
instruments at the disposal of BAL-IBD is equipped to provide efficient
and satisfying solutions to our customers’ needs. Our Islamic products
are Shariah-compliant carrying the seal of approval of the Centre of
Islamic Economics, an institution vested with powers to attest
authenticity and legitimacy of Islamic banking products in Pakistan.

BAL-IBD has entered into a Shariah Consultancy agreement with the


Centre of Islamic Economics, Karachi, which is a noted and well-known
seat of learning for Shariah scholars and a prominent institution dealing
in Shariah Advisory services. Besides assisting in advancement of the
Division’s product portfolio, the Centre also stamps approval of the
Division’s conduct of business following periodic audits. These audits
are in addition to those carried out by the State Bank of Pakistan and
the internal audits undertaken by the Division itself.

PERFORMANCE

Bank Alfalah’s Islamic Banking Division (BAL-IBD) started operations


in 2003 and at its yearend reflected a modest capital base of Rs 100
million and deposits totalling Rs 113.7m. By following yearend, BAL-
IBD’s equity had risen more than 4 times to Rs 569m and the balance
sheet footing had swelled to Rs 7,799 million. Deposit size had grown
from less than Rs 114m to over Rs 7,229 million.

Faislabad Institute of Textile and Fashion design - 15 -


The pace of frenetic, triple digit growth was continued over the next
twelve months as equity more than doubled to Rs 1,278 million from Rs
569m. Assets also recorded a more than 100% growth, climbing to Rs
15,634 million from Rs 7,799 million. Deposits alone failed to double –
rising to Rs 12,476m from Rs 6,548 million – yet managing a healthy
90% increase.

Financial results as of June 30, 2006, reflect growth but at more modest
pace. Total balance sheet size fell shy of Rs 18 billion – Rs 17,970m vs
Rs 15,634m – and deposits climbed to Rs 14,111 million, rising Rs 1,635
million in six month’s period. Income for the 6-month period was Rs
111.23 million.

Personal Banking
Personal Accounts:
Bank Alfalah – Islamic Banking Division (BAL-IBD) offers Current,
Savings and Term Deposit facilities to its customers seeking personal
banking relationships with the following features:

Facility Minimum Profit‡ Zakat deductions


balance
Current PKR 10,000/= Nil Not applicable
deposit

Musharakah PKR 5,000/= Tiered Applicable


Savings structure, 6
deposit monthly pay-out

Musharakah PKR 50,000/= Tiered Applicable


Term deposit structure, 6
monthly pay-out

Faislabad Institute of Textile and Fashion design - 16 -


‡ All profits subject to 10% withholding tax
On-line cash deposit facility at all branches of Bank Alfalah

On-line transfer facility between all branches of BAL-IBD

Remittances:
Foreign and local remittances are both available. Foreign remittances
are available in the following currencies: US dollars, Pound Sterling
and Euro.

Locker services:
Locker services are offered at select branches. Lockers are available in
three sizes – small, medium and large. Annual charges for the lockers
are as follows:

Small Rs 1,000/-
Medium Rs 2,000/-
Large Rs 3,000/-

Lockers are available to account holders and carry an insurance value


of Rs.250,000/-

CORPORATE BANKING
Murabaha Finance
Types of Murabaha:

o Local purchases: For purchase of locally available goods

o Imported goods/commodities/assets

Faislabad Institute of Textile and Fashion design - 17 -


Mode of repayment:

o Immediately in cash

o On a mutually agreed future date

o Spot Murabaha (Import)

o Deferred Sale Murabaha

Trade Finance
• Imports

o Letter of Credits

o Import Murabaha Finance

o Full range of services related to imports e.g. Contract


registration, Import bills for collection, Shipping
Guarantees and Advance payments against imports.

• Exports

o Export Murabaha Finance

o SBP Islamic Export Finance Scheme

o Other export related services e.g. Collection of export bills,


Negotiation under Sight LCs,
Advising/Confirmation/Transfer of Letter of Credits
opened by other banks

Faislabad Institute of Textile and Fashion design - 18 -


Bank Guarantees
A host of Guarantee types are offered by BAL-IBD including
performance, financial and payment guarantees. BAL-IBD also issues
guarantees securing financing facilities to be availed from Islamic
Banks and/or Conventional Banks’ under Islamic modes of financing.

Consumer Banking

Alfalah Musharaka Homes:

With Alfalah Musharaka homes, you can


participate with Bank Alfalah-Islamic
Banking Division (BAL-IBD) in joint
ownership of property where BAL-IBD
invests a certain amount, usually up to 80%
of the property value. Through monthly
payments – a composite of rent for use of
property and purchase of BAL-IBDs’
Musharaka shares/units in the property – to
BAL-IBD you will be able to increase your
stake in the property every month. The rental
component will be readjusted every month to
reflect your growing share of ownership in
the property. Following purchase of all
Musharaka units initially owned by BAL-
IBD you shall become the sole owner of the
house with a free Title to the property.

The Alfalah Musharaka Homes product can be used in multiple


situations, giving you pure Islamic solutions for your desired objectives.

Faislabad Institute of Textile and Fashion design - 19 -


• Purchase an already constructed house (Alfalah Buyer)

• Purchase a plot and subsequently construct upon it (Alfalah


Builder)

• Renovate, extend, restore and enhance your already owned


housing unit (Alfalah Renovation)

• Transfer your existing exposure of housing finance facility from


another financial institution to our Riba-free facility

You have the option to choose tenures for the purchase of units from
between 3 to 20 years* * 3 to 7 years in case of renovation.

Alfalah Car Ijarah

A Shariah compliant car-leasing scheme with


added features such as:

No upfront registration charges

No upfront insurance premium

No rentals before delivery of car

The facility applies to all locally-assembled new cars up to Rs 4 million.


Used cars not older than three years can also be considered.

Faislabad Institute of Textile and Fashion design - 20 -


Treasury & Invs

Money Market
• Short term money market inter-bank trading.

• Active Treasury Bills trading in secondary market.

• Forward – forward inter-bank money market trading.

• Money market linked lending to and borrowing from corporate


clients.

Foreign Exchange Market


• Active trading in ready and forward USD/PKR.

• Active quotations of foreign exchange rates in fifteen major


currencies.

• Information in respect of prevailing rates of most of the


currencies of the world for corporate clients and individuals.

• Forward – Forward foreign exchange rates of USD/PKR.

• Active swap trading in USD/PKR and other major currencies


such as EUR, GBP, JPY and CHF.

Faislabad Institute of Textile and Fashion design - 21 -


Investment
• Active Investment in treasury bills (TBs).

• Active Trading in Pakistan Investment Bonds (PIBs).

• Active investment in Certificate of Investment (COIs)

Active investment in Terms Finance Certificates (TFCs)

Government Securities
• Efficient service for individuals and corporate clients for buying
and selling govt securities on their appropriate requests.

Custodianship
• Investment Securities Portfolio Accounts of Customers for
holding on their behalf Treasury Bills, Pakistan Investment
Bonds.

Financial Advisory Services


• Briefing on current information available in market in respect of
prevailing rates of USD/PKR.

Faislabad Institute of Textile and Fashion design - 22 -


• Briefing on current information available in market in respect of
foreign exchange rates of major foreign currencies.

Future expectations and sentiments on major foreign currencies


including Pak.Rupees.

correspondent

Inspired by a challenging spirit and an unyielding desire to create a


sound and reliable network of correspondent relationships, the bank
has placed great emphasis towards it growth. Accomplishing something
for the first time requires a special focus. It demands foreseeing
possibilities. In our endeavor, to do so, we successfully surmounted
problems and difficulties arising out of issues relating to weak economic
conditions of the economy and a continuous deteriorating status of
country risk.

The incertitude and skepticism of the international banking community


towards financial institutions from emerging markets remained intact.
Our persistence during the past four years allowed us to make
significant inroads into the arena of correspondent banking. Large
international banks, after critically evaluating us, agreed to enter into
relationship.

During 2002 we added 81 banks to our network of correspondents,


bringing the total number to over 170. Of these relationships, there are
now several banks that rank amongst the top financial institutions in
the world. Our geographical coverage now extends to over 100
countries, which is adequately compatible with our trade flows.

Our correspondents, during the year extended us unqualified support,


which enabled us to undertake a healthy quantum of foreign trade

Faislabad Institute of Textile and Fashion design - 23 -


business. There are many challenges ahead for the bank, in the coming
year, our bank will not only continue to review its efforts on existing
correspondents to make the relationship more beneficial, but will also
add more correspondents to establish a comprehensive international
network to facilitate our customer’s transaction as well as the Bank’s
proprietary needs.

We have provided against the list of correspondents their world and


country rankings. These rankings have been taken from The Bankers
Almanac – July 2001 issue.

We would like to emphasize that correspondent arrangements do not


necessarily imply the existence of account relationship. We are in the
process of rationalizing our current nostro account relationships. We
shall continue to open new accounts in various currencies based on our
trade flows and business requirements.

The correspondents are listed on a country basis. The banks are listed
alphabetically.

Nostro Account
(Conventional Banking Division)
CURRENCY BANK / COUNTRY ACCOUNT NO. SWIFT
S.No.
CODE.
1. U.S Dollar Habib American 20729686 HANYUS33
Bank
New York, U.S.A.
2. U.S Dollar American Express 740084 AEIB US 33
Bank
New York, U.S.A.

Faislabad Institute of Textile and Fashion design - 24 -


3. U.S Dollar Citibank N.A. 36087144 CITI US 33
New York, U.S.A.
4. U.S Dollar Standard Chartered 3582065256-001 SCBL US 33
Bank
New York, U.S.A.
5 U.S Dollar MashreqBank 70119307 MSHQ US
New York, U.S.A. 33
6 U.S Dollar Deutsche Bank 04181945 BK TRUS 33
Trust Company
Americas, New
York, U.S.A.
7 U.S Dollar National Bank of 005580-4564 NBPAUS33
Pakistan
New York, U.S.A.
8 U.S Dollar Habib Bank 21-501239-091 HABB US 33
Limited
New York, U.S.A.
9. Pound National 440-00-04625528 NWBK GB
Sterling Westminster Bank Sort Code 60-00- 2L
plc 04
London, U.K.
10. Pound Habib Allied Int’l 0115580012900 HABB GB
Sterling Bank plc Sort Code 60-95- 2L
London, U.K. 11
11. Pound Standard Chartered 01-7079990-01 SCBL GB
Sterling Bank Sort Code 60-91- 2L
London, U.K. 04
12. Euro Standard Chartered 56-01-7079990-96 SCBL GB
Bank 2L
London, U.K.
13. Euro American Express 424-018080105 AEIB DE FX
Bank Gmbh,
Frankfurt/Germany

Faislabad Institute of Textile and Fashion design - 25 -


14. Euro ABN Amro Bank, 52:23:59:167 ABNA NL
N.V. 2A
Amsterdam,
Holland
15. Euro Commerzbank, 400880718201 COBA DE
A.G. IBAN # DE24 FF
Frankfurt, 5004 0000 0880
Germany 7182 01
16. Euro Bank Austria AG 0101-16184/00 BACX AT
Vienna/Austria WW
17. Euro HSBC Bank plc 58969095 MIDLGB2L
London, UK
18. Euro Habib Bank 658-8017001-04 HABB BE
Limited BB
Brussels, Belgium
19. Euro National Bank of 50130000 NBPA DE
Pakistan FF
Frankfurt,
Germany
20. Euro Banca Intesa SpA 03500/940352-01- BCITITMM
Milan, Italy 50
IBAN #
IT53C030691
2711009403520150

STANDARD SETTLEMENT INSTRUCTIONS


CURRENCY BANK / ACCOUNT NO. SWIFT
S.No.
COUNTRY CODE.
21. Australian Australia & 869750AUD00001 ANZBAU3M
Dollar New Zealand
Banking Group
Ltd.,

Faislabad Institute of Textile and Fashion design - 26 -


Melbourne
Australia
22. Canadian Bank of 3169-1056928 BOFM CA M3
Dollar Montreal
Montreal,
Canada
23. Hong Kong Habib Finance 3/901009 HABBHKHH
Dollar Int’l Limited
Hong Kong
24. Japanese National Bank 21063 NBPA JP JT
Yen of Pakistan
Tokyo, Japan
25. Singapore Habib Bank 3/002621-4 HABB SG SG
Dollar Limited
Singapore
26. Swedish Nordea Bank 39527908183 NDEA SE SS
Kroner Sweden AB
(Publ)
Stockholm,
Sweden
27. Swiss Franc Credit Suisse 0835-0903261-33- CRES CH ZZ
Zurich, 000
Switzerland
28. UAE Dirham Habib Bank 160101/300858882 HABB AE AD
Limited
Deira,
Dubai,U.A.E.
29. Danish Danske Bank 3996-01961 DABA DK KK
Krone Copenhagen,
Denmark
30. Saudi Riyal Saudi Hollandi 031.002.231.021 AAAL SA RI
Bank, Riyadh,
Saudi Arabia
31 ACU Dollar Habib Bank 28002-54 HABB BD DH

Faislabad Institute of Textile and Fashion design - 27 -


Limited
Dhaka
32 ACU Dollar ICICI Bank 000408000491 ICIC IN BB
Ltd.
Mumbai, India
33 ACU Dollar Hatton FCBU/US/43701- HBLI LK LX
National Bank 2
Ltd.,
Colombo, Sri
Lanka

Standard Settlement Instructions


(Islamic Banking Division)
S.No. CURRENCY BANK / ACCOUNT SWIFT CODE.
COUNTRY NO.
1 USD Bank of New 890-0584-238 IRVTUS3N
York
New York, USA
2 EUR Unicredito 9953117 UNCRITMM
Italiano
Milan, Italy
3 EUR Bayerische Hypo- 69109080 HYVEDEMM
und Veriensbank
AG, Munich
Germany
4 GBP Habibsons Bank 21098857 HSBLGB2L
Ltd.
London, U.K.
5 CHF UBS AG, Zurich, 0230-91620-04 UBSWCHZH
Switzerland

Faislabad Institute of Textile and Fashion design - 28 -


6 JPY National Bank of 21099 NBPAJPJT
Pakistan Tokyo,
Japan

Standard Settlement Instructions


Dhaka, Bangladesh
S.No. CURRENCY BANK / ACCOUNT SWIFT
COUNTRY NO. CODE.
1 USD Standard 3582-059671- SCBLUS33
Chartered Bank, 001
New York, USA
2. Euro Dresdner Bank DRESDEFF
AG
Frankfurt,
Germany
3 JPY Union de Banques 1028137700100 UBAFJPJX
Arabes Et
Francaises,
Tokyo, Japan
4 ACU$ Standard 32205156782 SCBLINBB
Chartered Bank,
Kolcata, India

Standard Settlement Instructions


Kabul, Afghanistan
S.No. CURRENCY BANK / ACCOUNT SWIFT CODE.
COUNTRY NO.

Faislabad Institute of Textile and Fashion design - 29 -


1. USD Habib American 20729997 HANYUS33
Bank
New York, U.S.A.
2 GBP United National 0001-000524- NBPAGB2L
Bank, London, 0001
U.K.
3. Euro National Bank of 7700491455 NBPA DE FF
Pakistan
Frankfurt,
Germany

Home Remittance

Remittances are transfers of money by foreign workers to their home


countries. The World Bank officially estimates that migrants from
developing countries sent from abroad, Home Remittances more than
US$ 223 billion to their families during the Year 2005, a figure more
than twice the level of international aid. Remittances are playing an
increasingly larger role in the economies of many countries.

Around 130,000 people leave our country annually, opening up many


avenues to enrich the stream of home remittances.

Therefore under the present circumstances where enhanced volumes of


funds are flowing in from abroad, Bank Alfalah is proactively seeking to
be an important conduit to facilitate the growth of sizeable business.

Our Home remittances unit is strategically proactive in diminishing the


informal channels of transfer of funds.

Faislabad Institute of Textile and Fashion design - 30 -


Our strength of correspondent banking relationship plays a pivotal role
in augmenting the quality of our remittance services. We continue to
offer unprecedented and most efficient services to our clients.

Consumer Banking

Credit Cards
Your Bank Alfalah Credit Card is your partner everywhere and is
globally accepted and welcomed at locations displaying the VISA logo.
It is accepted at nearly 30 million locations in more than 150 countries
around the globe and over 22,000 Bank Alfalah’s establishments in
Pakistan.

Alfalah VISA lets you pay for shopping, travel, entertainment, meals
and much more. Card members are facilitated through a number of
promotions from time to time. In addition, there are a number of
strategic business partnerships with leading local and international
brands for purchase of home appliances at exciting Step-BY-Step (SBS)
monthly installment plan with free home delivery at lowest interest
rates. Salient features are:

• No Joining / Annual / Renewal fee


• Electricity, Sui Gas, PTCL and Warid bills payment through 24
hour Call Center and Auto Debit instructions
• SMS for card usage, mini statement, payment receipt
confirmation, etc.
• Cash withdrawal at all 1LINK ATMs

Faislabad Institute of Textile and Fashion design - 31 -


• Special offer on Warid post paid connections.

Rush now to avail matchless features offered by Alfalah VISA.

Platinum Card :
It is accepted at nearly 30 million locations in more than 150 countries
around the globe and at over 22,000 establishments in Pakistan.

• Your partner wherever you go

• Convenience & reliability

• Protection

• Step-By-Step (SBS) Monthly Installment Plan

• Balance Transfer Facility (BTF)

• Credit Cover

• Cash Advance Facility

• Supplementary Cards

• Buy your dreams online

• Reward yourself

• Basics of your Card

• How to use your Card?

Faislabad Institute of Textile and Fashion design - 32 -


• Cash withdrawals

• Monthly Card Statement

• Protect your Card

• Card Safety

• Schedule of Charges

• Visa Platinum Concierge Services

• Membership of Priority Pass Card

• VISA International Emergency Assistance Centers

• Terms and Conditions

• Terms and Conditions: Step-By-Step (SBS) Monthly Installment


Plan

Gold & silver:


A perfect card combination for all segments of salaried & professional
individuals.

Young Professional:
This Card is for you, if you are:
• a Graduate...
• have just started your Career.
Details

Faislabad Institute of Textile and Fashion design - 33 -


This Card is for you, if you are:

• have just started your Career...

• not qualified for any other credit card’s income criteria...

As a Classic Blue Cardholder you have a privilege of having access to all


features of Alfalah VISA Credit Cards including two free
supplementary cards. Click here to have a look at features of Alfalah

Women Exclusive:
Now for the first time in Pakistan, Bank Alfalah has introduced a credit
card exclusively for women. This card has its unique features.

Detail:

A Credit Card Exclusively for Women..

Now for the first time in Pakistan, Bank Alfalah has introduced a credit
card exclusively for women. This card has its unique features which
have been tailor-made for women in Pakistan.

Liability

The liability of this card depends on what basis this card has been
applied for:

• If the female is applying on her own income basis, she herself will
be liable to pay for the amount spent through the card(s).

• If the female is a house wife and does not have any direct income
source, she can apply for the card through the person responsible
for the household (i.e. husband or father) who will sign an
Faislabad Institute of Textile and Fashion design - 34 -
undertaking to be responsible for the amount spent through all
the card(s) issued under this scheme.

TOP

FAQs

1. What other privileges does a Women's Exclusive Cardmember enjoy?

As a Women's Exclusive Cardmember you enjoy all the privileges that


are enjoyed by the Alfalah VISA, Gold, Silver and Classic Blue
Cardmember.

2. Who can apply for this Card?

Independent Category: Women engaged in the service sector or having


their own business

Dependent Category: Wife, daughter, or sister of Cardmembers holding


the Alfalah VISA Gold, Classic or Classic Blue Card.

3. How can I apply if I have my own source of income?

In case you are applying independently, you will be requested to fill out
the form and submit the relevant documents. This will be dependant on
whether you are applying in the Self Employed or the Salaried category.

4. How can I apply if I am a dependent?

if you are applying in the dependent category, you will need to have a
guarantor who holds an Alfalah VISA Gold, Classic or Classic Blue
card or is eligible for it. All you will have to do is to fill out the basic
application form and attach the relevant documents. The limit assigned
to you will be decided by your guarantor, which will be a portion of the
limit assigned to him in case he/she already has our card. The guarantor
will be responsible for all the expenses undertaken by yourself and your

Faislabad Institute of Textile and Fashion design - 35 -


supplementary in addition to your responsibility as the principal WE
Cardholder.

5. Who Can be a guarantor?

A guarantor can only be a blood relative (Father/Mother, Husband,


Brother or Sister) having Alfalah VISA Card or who qualifies for a
credit card.

6. If I am already a Supplementary Cardholder, can I still apply for the


Women's card?

Yes, you can. If you currently have a Gold/ Classic/ Classic Blue
supplementary card.

Student Card:
For the first time in Pakistan, Bank Alfalah introduces a credit card for
Students. .

Detail

For the first time in Pakistan, Bank Alfalah introduces a credit card for
Students.
This card is for you if you are enrolled in a professional university (as
per Bank Alfalah’s approved list) with 15 years of schooling experience.

Now you can pay your fee, buy books or just with Alfalah
VISA... :-) Not only this but you will also earn reward points and can
redeem them for a TV, Mobile Phone, CD player & DVDs etc.

Requirements

Faislabad Institute of Textile and Fashion design - 36 -


1. The applicant must be a graduate with 14 years of schooling and
must be currently enrolled in a professional college/University.

o Karachi

 Institute of Business Administration (IBA)

 Shaheed Zulfiqar Ali Butto Institute of Science and


Technology (SZABIST)

 Indus Valley

 DOW Medical College

 College of Business Management (CBM)

 Agha Khan University (AKU)

o Lahore

 Fatima Jinnah Medical College

 Lahore University of Management and Science


(LUMS)

 FAST University

 King Edward Medical College

 Punjab University- IBA

 National College of Arts (NCA)

 Lahore Medical College

Faislabad Institute of Textile and Fashion design - 37 -


o Islamabad

 Quaid-i-Azam University

 Bahria University

 Islamic International University (IIU)

 National University of Science & Technology (NUST)

 Air University

2. Clear Copy of NIC/ “B” Form.

3. Clear Copy of Fathers/Guardian's NIC.

4. Father's/Guardian's sign as Guarantor.

5. Minimum age is 17 years.

6. Copy of Result Card of 1st year of professional education or


equivalent semesters/terms.

7. Copy of Last Fee Deposit Slip in the current institution.

8. College/University roll number, section & department.

Supplementary Card:
Now you can give Free Supplementary Cards to anyone you care for.

Detail

Faislabad Institute of Textile and Fashion design - 38 -


Supplementary Cards
All Bank Alfalah Basic Card members can apply for supplementary
cards in separate categories including Son’s Card, Daughter’s card
(children who are above 13 years of age) and House Staff’s card. This
feature has been introduced for the first time in Pakistan, yet another
beginning made by Bank Alfalah Credit Cards. In addition,
supplementary cards can be issued to anyone you like thus giving you
complete freedom of choice (Only 1 supplementary card will be issued
to Awami Card holder) .

Separate Card Design for Each Category


Each supplementary card category contains its own specific design of
card. These card designs which have been specifically designed keeping
in view the trends and tastes of the modern day young generation who
has the desire to look exclusive in itself. You can get supplementary
cards in unique designs for your son, daughter and house staff, but any
other person can also enjoy this privilege using your own card design.

Separate Spending Limit for Each Category


Not only are the card designs unique, the basic Card member can also
assign a separate percentage or amount of the total credit limit of the
credit card account to each of the supplementary cards. So, whether it is
your son who needs his monthly pocket money, or your daughter needs
to make school fees payments, or your chef, chauffeur or maid is usually
the one who buys all the groceries it is you who will decide how much
credit each of them gets for it.

Control Over Household Expenses


Alfalah VISA credit card helps in controlling your household expenses,
that is why it is the best suited card available in the market. By using
this card, you can:
Faislabad Institute of Textile and Fashion design - 39 -
• Control your son and/or daughter's spending habits.
• Control your household expenses by giving a supplementary card
to your House Staff responsible for day to day shopping.
• Forget about the need to keep a record all the time of each
expense made from your household budget, your Monthly
statement will show the detail of each transaction card-wise.
• Give cards to children with fixed spending limit and feel free of
the tension of giving them allowances and monitoring their
spending habits.

Unique Supplementary cards


There are three design categories of Supplementary cards, namely, the
Son's card, the Daughter's card and the House Staff card. This enables
you to get away from the day-to-day hassle of buying groceries, petrol,
children's books, etc, as each member can then do his or her own
purchases.

Controlling Limits for each supplementary category


When you present a supplementary card, you are in total control of
assigning each supplementary card a fixed limit at your discretion.

Monitoring
Now you don't have to maintain that little diary recording your day to
day expenses. With the Women's Exclusive Card, your statement will
contain all the detail that you need to know….who spent what, where
and how much!

Visa Mini:
Visa Mini is a practical and convenient part of your everyday life -
whether you go for shopping, dine out, buy grocery, want to go for
holidays.

Detail

Faislabad Institute of Textile and Fashion design - 40 -


Forget your wallet and chill out with Alfalah VISA Mini!

Visa Mini is a practical and convenient part of your everyday life -


whether you go for shopping, dine out, buy grocery, want to go for
holidays or feel like buying something of interest while you are out just
for a jog!

You can take it with you anywhere you like with no hassle as it has a
perforated hole in the bottom left corner making it attachable to your
key chain, mobile phone or other day-to-day carry along device.

• 43% smaller than the regular sized credit card with the same
features and benefits.

• Accepted at over 30 million merchants worldwide and around


22,000 establishments in Pakistan (used on electronic POS
terminals only).

• Has the same security features as the regular sized Alfalah VISA
credit card.

Rush now and apply for your Alfalah VISA Mini.

Frequently Asked Questions (FAQs)

1. What is the Mini credit card?

The Mini credit card is a durable companion card to your full-


sized Bank Alfalah credit card. It works just like your regular-
sized card and has the same account, expiry date and benefits.
The Mini credit card attaches easily to your key ring, cellular
phone or any other carry along device that is most convenient to
you.

2. Is Alfalah VISA Mini a supplementary card?

No, it's a companion card to your regular sized VISA credit card.

Faislabad Institute of Textile and Fashion design - 41 -


3. Can this card be given to any supplementary Alfalah VISA card
holder?

Yes, however a fee of Rs. 400 per card on its


issuance/renewal/replacement will be charged to the
supplementary card holders.

4. How can I get the Mini credit card?

If you already have a Bank Alfalah credit card, call 111-225-111


to request or learn more about the Mini credit card. If you are a
basic Bank Alfalah card holder, you will automatically receive a
Mini credit card unless you choose not to (conditions apply).

5. Is there any joining/annual fee charged for Alfalah VISA Mini


credit card to Basic card holders?

Alfalah VISA Mini credit card is absolutley free forever just like
regular sized Alfalah VISA credit cards for Basic card holders.

6. Will I present Alfalah VISA Mini credit card attached to key ring
with keys on it?

Yes, customers who don't want to carry a wallet or purse may


keep their Mini credit cards on a key ring with their keys and
present the Mini credit card attached to the key ring for payment.

7. Does Alfalah Visa Mini credit card work in all POS machines?

Due to its size, Alfalah VISA Mini credit card does not work on all
POS machines. Terminals such as ATMs and manual imprinters
(Zip Zap machines) cannot be used for Mini credit card.

Faislabad Institute of Textile and Fashion design - 42 -


8. Will my Mini credit card transactions earn Fortunes points?

Yes, your Mini credit card transactions earn Fortunes points


same as your full-sized regular card.

9. Where can I call with questions about my Alfalah VISA Mini


credit card?

You can call Bank Alfalah's 24-Hour Phone Banking Service 111-
225-111 for any query or questions you may have.

Awami Card:
Alfalah Awami Card is your partner everywhere and is globally
accepted and welcomed at locations displaying the VISA logo. It is
accepted.

Detail

Your partner wherever you go

Your Alfalah Awami Card is your partner everywhere and is globally


accepted and welcomed at locations displaying the VISA logo. It is
accepted at nearly 30 million locations in more than 150 countries
around the globe and at over 22,000 Bank Alfalah’s establishments in
Pakistan.
Alfalah Awami Card lets you pay for shopping, entertainment, meals,
travel and much more.

Monthly Card Statement

To keep a check on the transactions you have made on your Alfalah


Awami Card, you will receive a monthly statement indicating the
following:

Faislabad Institute of Textile and Fashion design - 43 -


i) Purchases
ii) Service Charges
iii) Applicable fee (if any)

If you fail to receive your statement within 7 days of your statement


date, immediately inform our phone Banking Staff at 111-225-111.

24-Hour Phone Banking Service

Our 24-Hour Phone Banking Service is there to help you with your
requests. Our well-trained and qualified Phone Banking team will be
able to assist you in:
a. Activating your card
b. Answering your queries
c. Registering your complaints
d. Reporting a lost / stolen card
e. Making bill payments

Foreign Transactions

Transactions made outside Pakistan will be converted from the


transaction currency to US Dollars, based on international exchange
rate prevailing on that date (Currency Conversion rate is a rate selected
by VISA from the range of rates available in wholesale currency
markets for the applicable processing date, which may vary from the
rate VISA itself receives, or the government-mandated rate in effect for
the applicable processing date in each instance, plus or minus any
adjustment determined by the issuer). In order to assist Cardmembers,
all transactions will be converted to Pak Rupees for payment. This
conversion will be based on the market exchange rate quoted by
authorized money changers and in accordance with the Bank’s
Procedures applicable from time to time.

Home Loans
Home Start:

Faislabad Institute of Textile and Fashion design - 44 -


The crown jewel of our Home Finance scheme, the golden opportunity
for someone starting a career to buy an already constructed housing
unit early in life! We offer a moratorium of upto 3 years in principal
payments, for a financing of upto 20 years. You service only the mark-
up element initially, and principal repayment starts after the end of
moratorium period.

Home Start is specially designed for young professionals to own a


quality asset.

Home Construction:

You own a plot but need financing to construct a home, that excites
everyone in your family! No problem. We will provide up-to 100% of
the construction cost enabling you to say good-bye to rent forever! Even
if you don't have a plot, we will provide upto 60% of the value of the
plot that you have selected to purchase!

Do we excite your imagination?

Payment period ranges from 3 to 20 years.

Home BTF:

Faislabad Institute of Textile and Fashion design - 45 -


Does your existing installment on a home finance leave you with nothing
to spend? You need not worry any more because we have genuinely
attractive rates and flexible payment options that could leave more
funds with you each month. With our Home BTF, repaying your home
finance will not make you break into a sweat! Transfer upto 100 % of
the existing finance.

Stretch your repayment period for upto 20 years once again !

Home improver:

You already own a home, but need extra space for a growing family or
want to see some rooms get a new look. Simply apply for financing of
upto Rs. 3.50 million or 40% of the surveyed value of your home and get
yourself the extra space!

You can stretch your payments for upto 10 years.

Buy your Home:

With this facility, you no longer need to just dream about the home you
want for yourself and your family .We will provide you upto 80% of
the purchase price of the property, so that you can realise your dream
and enter the reality of owning a home!.

Payment period ranges from 3 to 20 years.

Faislabad Institute of Textile and Fashion design - 46 -


Auto\vehicles Loans:

• Quickest processing.

• No hidden charges.

• Minimum down payment.

• Complete repayment at any point of time.

• Balance transfer facility {BTF} for existing as well as new clients


from other Banks.

• Tenure period ranging from 1 to 5 years.

• Financing of all brand new locally assembled vehicles and used


cars.

• Financing limit ranging between Rs. 200,000/- to Rs. 2000,000/-


for brand new cars.

Corporate & Individual Car Leasing

BAL’s recently introduced car leasing facility for individuals and


corporate sector has set new dimensions for the product. Now you are
provided with the option of either to get the vehicle leased or financed.

Insurance

Renowned and reliable Insurance companies are offering the


competitive rates of insurance. Pay year insurance premium in advance
{ at the time of down payment } and the remaining in the subsequent

Faislabad Institute of Textile and Fashion design - 47 -


equal monthly installment.

How Much Extra Money Being Paid? {Mark-Up}

Bank Alfalah's mark-up rates are as follows :

Repayments

Easily affordable installments on monthly basis in the form of post-


dated cheques will set you free of depositing your rental cheques every
month.

Security

Hypothecation of vehicle in the name of Bank Alfalah Limited.

You Can Act As A Co-Borrower

Acting as a co-borrower will enable your family members {spouse,


children- 18 year and above} to avail the financing facility and get the
car registered in their names as well.

Money Gram:

Bank Alfalah limited, in collaboration with MoneyGram, offers


remittance service to Pakistan.MoneyGram is person to person money
transfer service that allows consumers to receive money in just a few
minutes.

Faislabad Institute of Textile and Fashion design - 48 -


Secure and reliable:

An extensive network of quality agents, linked by computer, will


transfer your money safely and ensure that it is handled with care and
without delay. Thousands of people already use the MoneyGram service
all over the world. It is trusted for its reliability and security.\

Convenient and fast:

MoneyGram is available in over 154 countries and in more than 40,000


locations worldwide.With MoneyGram your money is transferred
immediately and usually arrives at the receiving end within 10 minutes
while other services can take days or weeks. There are no complicated
procedures and you do not need a bank account or a credit card.
What’s more,the receiver is handed the cash immediately.

Free message service (for senders):

There is also an added personal touch-you can receive a 10 word


message from the sender with every transaction at no extra cost.

Agriculture Finance:

Bank Alfalah Limited acknowledging the vital role of a agriculture in


the economic development of Pakistan has designed Rural Finance
Program named as "BANK ALFALAH ZARIE SAHULAT". The
product is designed to cater for multiple financing requirements of our
farming sector.

Faislabad Institute of Textile and Fashion design - 49 -


We are caring our customers through chain of complete, distinguished
and specialized products for agriculture sector. BAL Branches are
designed to help the farmers with expert advice, technical know-how
and Credit for their multifarious activities through timely, affordable
and attainable modes tosuit farmer requirements.

BANK ALFALAH ZARIE SAHULAT is available for Short, Medium


and Long terms.

Bank Alfalah Limited Strategy is to focus on following Objectives:

• Provide reliable infrastructure for Agri customers.

• Help farmers utilize funds efficiently and effectively.

• Provide farmers an integrated package of credit, supervision and


technical know-how.

Bank Alfalah Limited is committed to make dreams come true by


making Pakistan's Rural Economy healthier and stronger.

Products :

BANK ALFALAH'S ZARIE SAHULAT offers finance facilities


covering entire spectrum of Farm and Non-Farm activities both for

Faislabad Institute of Textile and Fashion design - 50 -


production and development purpose. We offer following wide range of
Agri Finance Products to encourage farmers to increase farm
production.

• Alfalah Paidawari Zarie Sahulat

• Alfalah Musalsal Zarie Sahulat

• Alfalah Tractor and Transport Zarie Sahulat

• Alfalah Machinery & Equipment Zarie Sahulat

• Alfalah Aabpaash Zarie Sahulat

• Alfalah Islah-e-Araazi Zarie Sahulat

• Alfalah Poultry Zarie Sahulat

• Alfalah Dairy & Livestock Zarie Sahulat

• Alfalah Fisheries Zarie Sahulat

• Alfalah Silos/ Storage Zarie Sahulat

• Alfalah Marketing Zarie Sahulat

• Alfalah Agri Industrial Zarie Sahulat

• Alfalah Bills /Guarantee Zarie Sahulat ( for growers corporate


clients only).

• Alfalah Lease Zarie Sahulat

Faislabad Institute of Textile and Fashion design - 51 -


Financial services

Structured Finance:
Structured Finance Department comprises a team of hand picked
professionals, dedicated to syndicated loans and structured products.
The team’s expertise is well known in the marketplace with its
capability to assist public & private sector entities, major financial
institutions, multinational corporations, domestic & international
institutional investors in innovative financing including underwriting &
private placements.

The scope of SFU’s activities also encompasses advisory assignments,


such as privatization, Mergers & Acquisitions (M&As), domestic
listings, IPOs and restructuring.

During the past few years, SFU has been successful in sourcing and
participating in a number of prestigious transactions involving large
amounts.

Some of the value added services offered by SFU include the following:

• Loan syndication

• Public floatation of Term Finance Certificates (TFCs) and equity

• Private placement of Term Finance Certificates (TFCs) and


equity underwriting

• Guarantee syndications

• Financial restructuring

Faislabad Institute of Textile and Fashion design - 52 -


• Mergers & Acquisitions (M&As)

• Fostering joint ventures

• Privatization – Sale side and buyers side advisory

• Structuring new financial instruments

In future, SFU is envisaged to supplement the enhanced profile and


profitability of Bank Alfalah Limited through its value added services,
through both asset building and income generating aspects.

Trade Finance:
Inspired by a challenging spirit and an unyielding desire to create a
sound and reliable network of correspondent relationships, the bank
has placed great emphasis towards it growth. Accomplishing something
for the first time requires a special focus. It demands foreseeing
possibilities. In our endeavor to do so, we successfully surmounted
problems and difficulties arising out of issues relating to weak economic
conditions of the economy and a continuous deteriorating status of
country risk.

The incertitude and skepticism of the international banking community


towards financial institutions from emerging markets remained intact.
Our persistence during the past four years allowed us to make
significant inroads into the arena of correspondent banking. Large
international banks, after critically evaluating us, agreed to enter into
relationship.

During 2002 we added 81 banks to our network of correspondents,


bringing the total number over 170. Of these relationships, there are
now several banks that rank amongst, the top financial institutions in

Faislabad Institute of Textile and Fashion design - 53 -


the world. Our geographical coverage now extends to over 100
countries, which is adequately compatible with our trade flows.

Our correspondents, during the year extended us unqualified support,


which enabled us to undertake a healthy quantum of foreign trade
business. There are many challenges ahead for the bank, in the coming
year, our bank will not only continue to review its efforts on existing
correspondents to make the relationship more beneficial, but will also
add more correspondents to establish a comprehensive international
networking to facilitate our customer’s transaction as well as the Bank’s
proprietary needs.

We have provided against the list of correspondents their world and


country ranking. These ranking have been taken from The Bankers
Almanac – July 2001 issue.

We would like to emphasize that correspondent arrangements do not


necessarily imply the existence of account relationship. We are in the
process of rationalizing our current nostro account relationships. We
shall continue to open new accounts in various currencies based on our
trade flows and business requirements.

The correspondents are listed on a country-wise basis. The banks are


listed alphabetically.

International Banking Division.

SME:
Small and Medium Enterprise (SME) means an entity, ideally not a
public limited company, which does not employ more than 250 persons
(if it is manufacturing / service concern) and 50 persons (if it is trading
concern) and also fulfills the following criteria of either ‘a’ and ‘c’ or ‘b’
and ‘c’ as relevant:

Faislabad Institute of Textile and Fashion design - 54 -


(a) A trading / service concern with total assets at cost excluding land
and building up to Rs 50 million.

(b) A manufacturing concern with total assets at cost excluding land


and building up to Rs 100 million.

(c) Any concern (trading, service or manufacturing) with net sales not
exceeding Rs 300 million as per latest financial statements.

An Individual, if he or she meets the above criteria, can also be


categorized as an SME.

Realizing its corporate social responsibility and carrying forward the


image of "The Caring Bank", Bank Alfalah started a separate
department at the Head Office level in early 2004. The SME
Department was established with a mandate to foster SME finance at
BAL, explore opportunities for developing structured product
programs for SMEs, introduce the concept of Dedicated SME officers
and finding market based solutions to fill the financing gap to this
important and under-served business segment.

Bank Alfalah believes in innovation, simplification of procedures, and


reduction in turnaround time and customer friendly service. To
accomplish this resolve, the SME Department is supported by 86
dedicated officers in 57 branches of the bank who are nurturing
valuable relationships in the SME sector.

ALFALAH KAROBAR FINANCE

Bank Alfalah’s first SME product Alfalah Karobar Finance is a


running finance facility based on projected cash flows. Under AKF, we
offer working capital finance (Rs.0.5 million to Rs. 10 million) to SME’s
at highly competitive rates. We have a team of professional credit
officers who provide expert financial advice along with customized
packages to a diverse range of business clientele. The product is
available to SMEs through our 86 branches in 38 cities.

Faislabad Institute of Textile and Fashion design - 55 -


ALFALAH MILKIAT FINANCE:

Bank Alfalah took another step towards addressing the needs of the
industry by introducing Alfalah Milkiat Finance. AMF is aimed at
strengthening the Small and Medium Enterprises viz a viz their
business premises. Alfalah Milkiat Finance offers comprehensive and
flexible financing packages from Rs. 0.5M up to Rs. 20 million for the
purchase, renovation and expansion of business premises.

ALFALAH Karobar Finance:


• AKF is a Running Finance facility between Rs 0.50M to Rs 10.0M.

• Tailor-made product for SMEs for their working capital


financing based on the cash flow methodology. (Our Edge =
Better pricing, quicker TAT and low processing charges.)

• At Bank Alfalah, 86 branches are designated to deal with AKF


business in the entire country.

• The purpose of the AKF is financing procurement of raw


material, finished goods and receivables of SME businesses.

• SME Customers with following acceptable criteria are


entertained in this product:

1. Resident Pakistanis

Faislabad Institute of Textile and Fashion design - 56 -


2. Individuals/ sole proprietors aged up to 60 years.

3. In the same business for the last three years

4. Could offer mortgage urban residential/commercial/


industrial properties (third party collateral also allowed)

5. Overall debt burden not to exceed 40% of the projected


cash flows over the period of financing.

6. Maximum AKF entitlement to be worked out by


considering the lowest of: 60% of assessed market value of
the mortgaged property, or 35% of sales turnover or
condition # 5 above.

• Validity of the AKF shall be initially for a period of one year.

• Quarterly mark-up shall be serviceable within 15 days of its


becoming due.

• Turn-around-time for the approval of AKF would be 20 working


days from the date of receipt of complete LAF along with its
attachment.

• Processing charges of Rs 2,000/- are recovered upfront with Loan


Application Form.

• Clean-up requirement: At least 25% of the AKF approved limit


shall be required to be cleaned-up for two days in six months.

• For details and further assistance, please call now at 111-777-786 /


111-225-111 or visit your nearest Bank Alfalah branch.

Faislabad Institute of Textile and Fashion design - 57 -


Leasing Finance:
In modern days leasing has now become an economic and financial
reality of primary importance. It is the originality of the leasing
techniques and its economical advantages, which has enabled it to enter
the world of industrial investment in Pakistan and on the international
scene.

Lease finance provides a significant source of funds for companies to


acquire or use assets. Leasing provides additional earning opportunities
to acquire assets and to get the inflows simultaneously out of the
operations of the same assets. The ownership of the asset is vested with
the Bank (lessor) and in return for rental payments, the client (lessee)
has full use of the asset. Being a medium to long term mode of
financing, it allows the lessee to use the funds for other profitable
purposes which otherwise would have been tied up in case of immediate
payment for purchase of the asset.

What do we lease?

The lease finance facilities are available for a variety of assets


(imported/local) conforming but not limited to the following categories:

1. Vehicles (Private & Commercial)

2. Plant, Machinery and equipment

3. CNG Equipment

4. Generators(Industrial & Commercial)

Who can apply?

1. Sole Proprietors

2. Partnership Firms (Registered / Un-registered)

3. Private Limited Companies

Faislabad Institute of Textile and Fashion design - 58 -


4. Public Limited Companies (Listed / Unlisted)

5. Govt./ Semi – Govt. Organizations/ Autonomous Bodies

Leasing mechanism:
BAL works closely with its existing and prospective business partners to
deliver most comprehensive and tailored leasing solutions to meet all
asset needs.

BAL offers the most competitive and flexible terms & conditions for
lease concerning choice of assets, repayment, pricing, and tenor which
range between 3 to 5 years commensurating with the specific
requirement of the lessee, useful life of the assets and client’s ability to
repay the lease rentals.

General Banking

DEPOSIT Accounts:
• Current Account

• PLS Savings Account

• Royal Profit

• Basic Banking Account

• Alfalah Kifayat

• Alfalah Mahana Amdan

• Alfalah Education

Faislabad Institute of Textile and Fashion design - 59 -


CURRENT ACCOUNT:
• Non interest bearing checking account.

• Minimum account opening requirement of Rs. 10,000 only.

• Free debit card can be used to withdraw cash and make


purchases at thousands of outlets across Pakistan which provides
access to funds 24 hours a day.

• No restriction on number of withdrawals and on number of


deposits.

PLS SAVINGS ACCOUNT:


• Profit & Loss Sharing Saving Bank Account.

• Minimum account opening requirement of Rs. 5,000 only.

• No restriction on number of withdrawals and number of deposits.

• Profit on saving accounts is credited to the customer account on


half-yearly basis.

• Free debit card can be used to withdraw cash and make


purchases at thousands of outlets across Pakistan which provides
access to funds 24 hours a day.

ROYAL PROFIT:
• Minimum Deposit requirement of Rs. 50,000 only.

• Higher returns on higher balances.

• No restriction on number of withdrawals and on number of


deposits.

• Free debit card can be used to withdraw cash and make


purchases at thousands of outlets across Pakistan which provides

Faislabad Institute of Textile and Fashion design - 60 -


access to funds 24 hours a day.

• Profit is credited to the customer account on monthly basis.

BASIC BANKING ACCOUNT:


• Initial deposit for account opening is Rs. 1,000 with no minimum
balance requirement.

• Non interest bearing checking account.

• Maximum 2 deposits & 2 withdrawals through cheque is allowed.

• Free debit card can be used to withdraw cash and make


purchases at thousands of outlets across Pakistan which provides
access to funds 24 hours a day.

• No restriction on ATM withdrawal.

Alfalah Kafayat Account:

1. Who can open this account?

Any Pakistani resident over the age of 18 can open this account. This
account is for individual/joint customers only. Other customers like
companies, corporate etc are not eligible for opening of this account.

2. What is the minimum & maximum balance requirement to open this


account?

Minimum balance requirement for opening this account is Rs. 10,000/-


with a maximum of Rs.1, 000,000/-

Faislabad Institute of Textile and Fashion design - 61 -


3. How often can a customer withdraw funds?

Three debit transactions are allowed in a month either through cheques


or Debit Card/POS machine.

4. How often can a customer deposit funds?


There is no restriction on deposit transactions.

5. Will customer be issued cheque book and Hilal (Debit) card?


The bank will issue the first cheque book of 25 leaves and a Debit card
free of cost.

6. When will the profit be credited in the account?


Profit will be calculated on monthly minimum balance basis and will be
credited in the account on quarterly basis. No profit shall be payable for
a particular month, if the minimum balance for any particular day of
said month falls below the amount of Rs. 10,000/-.

7. Is online facility available for this account?


Yes it is. (Subject to fulfillment of all related requirements)

8. Are their any service charges for this account?


All service charges are as per the prevailing ‘Schedule of Charges’

9. How many Kifayat accounts can be opened by one customer?


Only one account per customer will be allowed across all branches of
Bank Alfalah.

10. When will account statement be generated?


Account statement will be generated on half yearly basis.

Application Process

To begin the process and further details please call 111-225-111 or visit
your nearest Bank Alfalah Branch.

Faislabad Institute of Textile and Fashion design - 62 -


Alfalah Mahana Amdan :
Alfalah Mahana Amdan is a 3 year TDR with expected rate of profit of
10% p.a. This term deposit will provide an opportunity to
individual/joint customers to enjoy higher returns that will
automatically be credited to his/her current/PLS/RP/BBA account on
1st working day of each month.

This facility is not available for business and corporate customers.

Some salient features

1. Minimum placement limit is Rs. 100,000/- and maximum


placement limit is Rs.15,000,000/-

2. Expected Rate of profit is 10% Per annum (as per PLS governing
rules)

3. Profit will be automatically credited on the 1st working day of


each month into customers Current/PLS/RP/BBA account

4. Free Personal Accident Insurance coverage up to the deposit


amount or Rs. 1,500,000/- whichever is lower.

5. Customer can avail financing facility up to 90% of the deposit(as


per banks policy)

6. Any Pakistani resident over the age of 18 can open this account

7. Alfalah Mahana Amdan term deposit can be maintained only at


any one BAL branch with a maximum cap of Rs. 15 Million. An
undertaking shall be obtained from the customer certifying that
he/she is not availing Alfalah Mahana Amdan Term Deposit

Faislabad Institute of Textile and Fashion design - 63 -


Receipt facility from any other BAL branch.(included in AOF)

8. Alfalah Mahana Amdan TDR will be issued for three years tenure
with auto renewal facility of principal amount i.e. the facility will
be renewed automatically on maturity (i.e. 3 years)

9. Alfalah Mahana Amdan TDR will be subject to Zakat,


Withholding Tax as well as any other applicable taxes

FAQs

1. Who can avail this facility?


Any Pakistani resident over the age of 18 years can avail this
facility. This facility is offered only to individual/joint customers.
Other customers like companies, corporate etc are not eligible to
avail this facility.

2. Is the customer required to have a checking account with BAL?


Yes. The Customer must be maintaining a Pak Rupees checking
account with BAL and TDR facility shall be availed from the
same branch.

3. What is the minimum & maximum placement limit for availing


this facility?
Minimum placement limit is Rs. 100,000 and maximum placement
limit is Rs. 15,000,000.

4. What is the tenure of this TDR?


The Alfalah Mahana Amdan Term Deposit Receipt will be issued
for three years tenure with auto renewal facility.

5. When will the profit be credited in the account?


Profit will be credited on 1st working day of each month to the
customer’s account after deducting applicable WHT, etc.

6. What is the amount of benefit of Personal Accident Insurance


Coverage?
The maximum amount covered is upto the deposit amount or

Faislabad Institute of Textile and Fashion design - 64 -


Rs.1, 500,000 whichever is lower.

7. Is there any detailed medical examination required before the


facility can be availed?
No medical examination/health declaration is required.

8. How long is the insurance valid?


The insurance policy will remain valid under the following
conditions:

a. Till the time depositor maintains his/her funds under the


product Alfalah Mahana Amdan Term Deposit.

b. Till the time age of the customer remains within the bracket of
18 years to 60 years.

9. How insurance benefit will be given in case of joint account?


In case of a joint account the amount of insurance cover will be
proportionately divided (equally) among the joint account
holders.

10. What happens on the maturity of TDR?


The TDR will be auto renewed for the next term at the prevailing
rate of profit. In case, the customer is willing to encash the funds
at the time of maturity, he/she will furnish the request at least 3
working days prior to its maturity date in writing to the branch to
encash his/her TDR and credit the principal amount to his/her
account (as mentioned in application form)

11. Is premature encashment allowed?


Yes, premature encashment is allowed. However, in such cases
system will calculate profit amount at the prevailing rate of
normal TDR depending upon the nearest period bracket
completed. For example, if premature encashment is made after 1
year & 11 months, the 1 year prevailing profit rate of normal
TDR will be applied on number of days funds remain placed with
the bank. Rate differential on already paid profit will be adjusted
from the principal amount.

Faislabad Institute of Textile and Fashion design - 65 -


12. Is there any premium penalty on premature encashment?
In case of any premature encashment upon customer request,
prevailing premium rate (i.e. Rs. 140/- per deposit of Rs.
100,000/-) shall be recovered from the customer for the current
year and will be deducted from the principal amount.

13. How many Alfalah Mahana Amdan TDR facilities can be availed
by one customer?
Customer can maintain Alfalah Mahana Amdan Term Deposit
only at any one BAL branch, with a maximum cap of Rs. 15
million. An undertaking shall be obtained from the customer
certifying that he/she is not availing Alfalah Mahana Amdan TDR
facility at any other branch.

14. What shall be the procedure if a customer is found maintaining


more than one Alfalah Mahana Amdan TDR facility at any other
BAL Branch?
In case a customer is found maintaining placement at more than
one branch than all subsequent Alfalah Mahana Amdan Term
Deposit Receipts availed at any other branch shall be treated as
normal TDR and profit shall be paid as per prevailing normal
TDR rates. Rate differential on already paid profit will be
adjusted from the principal amount.

15. What shall be the procedure if a customer is found maintaining


placement of more than 15 million?
In case a customer is found maintaining placement for more than
15 million, all subsequent placements exceeding Rs. 15 million
shall be treated as normal TDR and profit shall be paid as per
prevailing normal TDR rates. Rate differential on already paid
profit will be adjusted from the principal amount.

Application Process

To begin the process and further details please call 111-225-111 or visit
your nearest Bank Alfalah Branch.

Faislabad Institute of Textile and Fashion design - 66 -


Alfalah Education:
Alfalah Education is a Term Deposit product with No Additional Cost
(NAC) education insurance cover for account holders with school going
children. Alfalah Education Account , beside offering competitive
return on TERM DEPOSIT , offers tuition fee reimbursement of
children for 15 years of schooling or up to their 20th birthday, in the
unfortunate event of the death (either through accident, illness or
natural causes) of the main breadwinner (account holder) parent.

Alfalah Education offers a competitive return on term deposit and


secondly, it creates a contingency provision for our school going youth’s
education in the hapless event of the death of any major breadwinner.
The product seems rewarding in the current scenario of increasing
number of children of school going age and the general public interest
in quality education of their off springs.

Features

• Deposits can be placed in multiple of 100,000 units with maximum


3 units allowed per depositor, i.e. a maximum deposit per
customer of Rs. 300,000 across all BAL branches.
• All 3 units can be purchased for 1 child or each for up to 3
children.
• No evidence of insurability (medical examination/health
decoration) is required.
• Maximum entry point age is 55 years (renewable up to 64th
birthday)
• Benefit payment increases with age/class of the child.
• The product will be offered as a 1 year term deposit at upto 7 %
profit to be paid at maturity
• Premium cost for each deposit unit of Rs. 100,000 would be Rs. 85
per month and borne by the bank.
• Regular Zakat and WHT would apply on the deposit.

Faislabad Institute of Textile and Fashion design - 67 -


• Monthly payments set forth will be paid directly to the
mother/guardian, regardless of the actual school fee.
• In case of joint account holders, only main breadwinner account
holder would be covered under the policy.
• Premium will be paid to ALICO by BAL on monthly basis.

Benefit Schedule

Benefit Payable: for 15 years or up to the child age 20


Monthly Premium: Rs. 85
Deposit: Rs. 100,000

Child Benefit Payable Monthly


Age* for no. of years Payment (Rs.)
5 15 2600
6 14 2800
7 13 3000
8 12 3200
9 11 3300
10 10 3600
11 9 3900
12 8 4300
13 7 4800
14 6 5400
15 5 6300
16 4 7600
17 3 10000
18 2 14600
19 1 28300

* Child age at the time of Breadwinner’s death.

FAQs

Faislabad Institute of Textile and Fashion design - 68 -


1. What is Alfalah Education Term Deposit?
Alfalah Education term deposit is issued as a one year TDR,
renewable at maturity, caters to individuals/joint accounts only,
with a free of cost added benefit of education insurance coverage
of depositor’s child (ren).
2. What is education insurance coverage?
Education Insurance coverage provides a contingency provision
for depositor’s child’s tuition fee (upto the age of 20 year) in the
hapless event of the death of the main breadwinner.
3. Who can avail this facility?
Any Pakistani resident over the age of 18 years can avail this
facility. This facility is offered only to individual/joint customers.
Other customers like companies, corporate etc are not eligible to
avail this facility.
4. What is the maximum entry point age?
Maximum entry point age is 55 years (renewable up to 64th
birthday).
5. Is the customer required to have an account with BAL?
Yes. The Customer must be maintaining a Pak Rupees checking
account with BAL and TDR facility shall be availed from the
same branch.
6. What is the minimum & maximum placement limit for availing
this facility?
Minimum placement limit is Rs. 100,000/- (1unit) and maximum
placement limit is Rs. 300,000/- (3 units). Units can be purchased
for 1child or each unit upto 3 children.
7. What is the tenure of Alfalah Education TDR?
The Alfalah Education TDR will be issued for one year tenure
with auto renewal facility.
8. Is there any detailed medical examination required before the
facility can be availed?
No medical examination/health declaration is required.
9. How long is the insurance valid?
The insurance policy will remain valid under the following
conditions:
a) Till the time, depositor maintains his/her funds under the
product Alfalah Education Term Deposit.
b) Till the time, the age of the depositor (main breadwinner) does
not exceed 65 years.

Faislabad Institute of Textile and Fashion design - 69 -


c) Till the time, the age of child (ren) remains within the age
bracket of 5 year up to 20 year.
10. When will the profit be credited in the account?
Profit will be credited to the customer’s account on maturity (i.e.
1 year) after deducting applicable WHT, Zakat levy etc.
11. What happens on the maturity of TDR?
The TDR will be auto renewed for the next term at the prevailing
rate of profit. In case, the customer is willing to encash the TDR
at the time of maturity, he/she will furnish the request at least 3
working days prior to its maturity date in writing to the branch to
encash his/her TDR and credit the principal amount to his/her
account (as mentioned in application form)
12. Is premature encashment allowed?
Yes, premature encashment is allowed at any time upon the
request of the customer.
13. How profit will be calculated on premature encashment?
Profit will be calculated at the prevailing rates of Normal TDR as
per the following schedule.

Tenure Completed Expected Rate of Profit


Prevailing rate of TDR
More than 1 month less than 3 months
for 1 month
More than and equal to 3 month but Prevailing rate of TDR
less than 6 months for 3 month
More than and equal to 6 months but Prevailing rate of TDR
less than 1 year for 6 month
14.
15. Is there any premium penalty on premature encashment?
Yes, In case of any premature encashment upon customer
request, prevailing premium rate (i.e. Rs. 85/- per deposit of Rs.
100,000/-) shall be recovered from the customer for the remaining
months will be deducted from the principal amount.
16. What shall be the procedure if a customer is found maintaining
placement of more than Rs. 300,000/- in Alfalah Education TDRs
at same or any other BAL Branch?
In case, customer is found maintaining placement for more than
Rs. 300,000 (3 units), all subsequent Alfalah Education Term
Deposit Receipt placed at same or any other BAL branch shall be
treated as normal TDR and any rate differential on already paid
Faislabad Institute of Textile and Fashion design - 70 -
profit shall be recovered from customer along with insurance
premium cost.

Application Process

To begin the process and further details please call 111-225-111 or visit
your nearest Bank Alfalah Branch.

LOCKERS:

Bank Alfalah provides safe deposit locker facility to its customers for
safe keeping of their valuables like documents, securities and jewellery
etc.

Important features of lockers facility are as follows:

• Various sizes to choose from small, medium & large.

• Annual locker rent ranges from Rs.1,000/- to Rs.3,500/-.

• Locker rent is waived for customers maintaining a minimum


deposit of Rs.2 million in current account or above US $25,000/-
in a current account or US $50,000/- in a savings account.

Locker Rates

Faislabad Institute of Textile and Fashion design - 71 -


The annual license fees of the following sizes of lockers will be as
follows:

Locker Size Charges


Small Rs.1000/-
Medium Rs.1500/-
Large Rs.3000/-
Special Rs.3500/-

Key Deposit: Rs.1000/- (Refundable)

The license fees lockers will be payable in advance every year and no
part of the same shall be refundable in any circumstances.

Remittance:
Through our international correspondent banking relationships we
provide direct and indirect foreign currency remittance facility around
the world.

Money Grams Feature:


Bank Alfalah limited, in collaboration with MoneyGram, offers
remittance service to Pakistan.MoneyGram is person to person money
transfer service that allows consumers to receive money in just a few

Faislabad Institute of Textile and Fashion design - 72 -


minutes.

Secure and reliable:

An extensive network of quality agents, linked by computer, will


transfer your money safely and ensure that it is handled with care and
without delay. Thousands of people already use the MoneyGram service
all over the world. It is trusted for its reliability and security.

Convenient and fast:

MoneyGram is available in over 154 countries and in more than 40,000


locations worldwide.With MoneyGram your money is transferred
immediately and usually arrives at the receiving end within 10 minutes
while other services can take days or weeks. There are no complicated
procedures and you do not need a bank account or a credit card.
What’s more,the receiver is handed the cash immediately.

Free message service (for senders):

There is also an added personal touch-you can receive a 10 word


message from the sender with every transaction at no extra cost.

How to receive?
• Ensure that the sender has given you the MoneyGram reference
number.

• Go to any Bank Alfalah’s authorized branch, taking some form of


identification (e.g.NIC/passport) with you.

Faislabad Institute of Textile and Fashion design - 73 -


• Provide the reference number and complete a simple form.

• You will be given the money immediately, in your local currency.

S.No Branch City


01 KHI – Main Karachi
02 Gulshan – e - Iqbal Karachi
03 PECHS Karachi
04 D.H.A Karachi
05 Federal B. Area Karachi
06 Clifton Karachi
07 Bahadurabad Karachi
08 SITE Karachi
09 Eidgah Karachi
10 Shah Din Manzil Lahore
11 LHR – LDA Plaza Lahore
12 LHR – Gulberg Lahore
13 Circular Road Lahore
14 Shah Alam Market Lahore
15 Defence Lahore
16 Lahore Cantt. Lahore
17 Ravi Road Lahore
18 Multan Multan

Faislabad Institute of Textile and Fashion design - 74 -


19 Sialkot Sialkot
20 Faisalabad Faisalabad
21 Gujranwala Gujranwala
22 Rahim Yar Khan RYK
23 Rawalpindi Rawalpindi
24 Hyderabad Hyderabad
25 Sahiwal Sahiwal
26 Quetta Quetta
27 Jhelum Jhelum
28 Sargodha Sargodha
29 Gujrat Gujrat
30 D.G.Khan Dera Ghazi Khan
31 Sheikhupura Sheikhupura
32 Mian Channu Mian Channu
33 Bahawalpure Bahawalpure
34 Sukkur Sukkur
35 Markaz Islamabad Islamabad
36 Abbottabad Abbottabad
37 Peoples Colony Faisalabad
38 Toba Tek Singh Toba Tek Singh
39 Jhang Branch Jhang
40 Lala Musa Lalamusa
41 Okara Okara
42 Mandi Bahauddin Mandi Bahauddin
43 Kharian Branch Kharian
44 Arifwala Branch Arifwala

Faislabad Institute of Textile and Fashion design - 75 -


45 Burewala Branch Burewala
46 Chichawatni Chichawatni
47 Chiniot Branch Chiniot
48 Daska Branch Daska
49 Haroonabad Branch Haroonabad

Alfalah Hilal Debit Card:


In our endeavor to provide you versatile banking options to fulfill your
financial needs, Bank Alfalah Limited presents the Alfalah HilalCard, a
Debit Card which gives you unlimited access to your current / savings
account with a simple swipe at millions of retail shops and ATMs
worldwide. The Alfalah HilalCard comes with a host of conveniences
and benefits combined with the wide reach of Visa Network, enabling it
to be accepted at more than 1 million ATMs and 13 million retail outlets
around the world, making it the most acceptable Debit Card available
in Pakistan.

What's more, it is easy to operate and can be used on any electronic self-
printing POS machine where VISA is accepted, locally and

Faislabad Institute of Textile and Fashion design - 76 -


internationally. No more hassle of remembering your PIN for retail
transactions and no need to go to the ATM for cash withdrawal! one
swipe and your transaction is complete.

HOW TO APPLY?
You can apply for the Alfalah HilalCard just by visiting your nearest
Bank Alfalah branch or right now by downloading HilalCard
Application form.

What you need is:

Current / Savings Account in any branch of Bank Alfalah Limited.

All you will have to do is:

Fill up the simple application form.

Delivery of HilalCard:

Your HilalCard will be delivered at your correspondence address by


courier within 5-7 days of your application submission.

Feature:
The Alfalah HilalCard can be used electronically at any retail outlet or
ATM that accepts VISA cards and displays these logos:

Personal Identification Number (PIN):

Debit cards that are currently available in Pakistan require the card
member to enter the PIN number in order to complete a transaction.
The Alfalah HilalCard is a "One-Swipe Card" and does not require you
to remember any PIN in order to execute retail transactions. The PIN
which will be delivered to you for Visa Electron will be required for

Faislabad Institute of Textile and Fashion design - 77 -


ATM based transactions only.

Special POS Machines:

In order to use other debit cards currently in the market you would
need to find outlets that carry special POS machines where these cards
can be used. Alfalah HilalCard is accepted at all outlets displaying the
VISA/Electron logo worldwide and having self-printing POS terminals.

To be used Not to be used


for Alfalah HilalCard for Alfalah HilalCard

Global Acceptability:

The Alfalah HilalCard is globally accepted welcomed at all locations


displaying the VISA/ ELECTRON/PLUS logos with self-printing POS
terminals. Your card is accepted at nearly 13 million physical locations
in more than 130 countries round the globe with above 14,000 major
establishments in Pakistan.

With your Alfalah HilalCard, you can pay for shopping, meals, travel,
entertainment, holiday, petrol and much more. Also it gives you access
to ready cash through your PIN (Personal Identification Number) at
more than 1 million ATMs to withdraw any amount up to your
available bank account balance. This premier card service is a
convenient point-of-sale alternative for ATM cardholders who do not
qualify for Visa credit purchasing power. Through Alfalah HilalCard,
you can access your Bank Alfalah's account from anywhere in the
world.

24-Hour Customer Service

Faislabad Institute of Textile and Fashion design - 78 -


Our 24-Hours Customer Service is there to help you with your requests.
Our well-trained and qualified Customer Service team will assist you in:

a Answering your queries


b Registering and resolving your complaints
c Reporting a lost/ stolen card
d Activating your Card

Foreign Transactions:

Transactions made outside Pakistan will be converted from the


transaction currency to US Dollars, based on international exchange
rate prevailing on that date. In order to assist card members, all
transactions will be converted to Pak Rupees for payment. This
conversation will be based on the market exchange rate quoted by
authorized money changers and in accordance with the Bank's
Procedures applicable from time to time.

Zero Loss Liability:

If ever you lose your card, Bank Alfalah ensures that you never have to
worry about it! You are covered for all fraudulent charges made on
your card as soon as it has been reported lost to us. Just make sure that
you report the loss immediately upon discovery. You are completely
secure against loss, theft after the card loss has been reported to us.

No Minimum Income Requirement:

Unlike other Cards, the Alfalah HilalCard is easy to obtain. There is no


preset income requirement to enjoy the benefits of this fast, convenient
and safe. All you need to do is open and maintain an account with any of
the branches of Bank Alfalah Limited.

Simplicity:

Charge goods and services to your Alfalah HilalCard at all point-of-sale


terminals with self-printing ability displaying VISA / Electron sign in

Faislabad Institute of Textile and Fashion design - 79 -


Pakistan and abroad.

Flexibility:

With Alfalah HilalCard you may withdraw cash from over 1 million
ATMs (Automatic Teller Machines) worldwide. You no longer need to
worry about whether you'll make it to the bank before closing time,
because ATMs never close - they are open 24 hours a day, 7 days a
week, 365 days a year.

Promptness:

Using Alfalah HilalCard at ATMs and / or shops requires less time than
queuing in the Bank and writing out checks.

Controlled Spending:

All Alfalah HilalCard transactions are subject to authorization, which


means whenever you do a transaction the status of your account is
checked. Thus you eliminate the risk of spending the money you don't
have - you yourself control your account.

Overview of Expenses:

Each single charge and each withdrawal of cash at ATM made using
your Alfalah HilalCard shall be clearly itemized on your bank
statement enabling you to easily check the status of your account.

Immediate Payment:

With Alfalah HilalCard you pay your bills immediately unlike when you
use a Credit Card and get the bill later. The amount is directly debited
from your designated Current/Savings account.

Get Familiar:

Faislabad Institute of Textile and Fashion design - 80 -


1. Your Name
2. Your exclusive 16 digit card
number
3. Validity Period
4. VISA logo

5. 3-D hologram for card security

1. A magnetic strip containing coded


information for the security of your
card.
2. Your Signature panel
3. Visa Plus Logo

4. Bank Alfalah contact

What is on the Card? - ShahDin Manzil

Bank Alfalah is committed to the projection of Pakistan's rich cultural


heritage. We strongly believe that the all must fulfill our social
responsibilities in addition to achievement of the commercial objectives.
A few examples set by Bank Alfalah are Alfalah Square, Alfalah Mini
Golf , the resurrection of Shahdin Manzil, right across the main Mall
road (Shahrah-e-Quaid-e-Azam), Lahore.

Faislabad Institute of Textile and Fashion design - 81 -


Shahdin Manzil symbolizes more than an ideal colonial architecture. It
is known by the name of and stands testimony to the memory of its
owner, the first Muslim judge of the Lahore High Court - Justice
Shaahdin Humayun and substantiates Lahore's claim as a centre of
academic and cultural excellence. It has always remained as a landmark
in the historic city of Lahore with its typical architectural beauty. Over
the years, the elements of nature and neglect had rendered the building
uninhabitable. The management of Bank Alfalah has chose to resurrect
Shahdin Manzil to its original splendor and grandeur. The restoration
work is resulted in a fusion of the old with the new, together with some
interesting new design elements. This spirit of merger that is being
carried into the new design with modern building techniques and
materials assures us that the old blends seamlessly with the new, and yet
hold its own place. Bank Alfalah has also allotted 3/4th of a floor of this
building to house an I.T. library with round the clock research facilities
for I.T. developers and researchers. The bank has not changed its name
and the renovated, refurbished and redecorated building will continue
with its original name i.e. "SHAHDIN MANZIL".

Shahdin Manzil has developed into a state-of-the-art, technologically


advanced and intelligent office premises, which incorporates all the
concepts of a modern office while maintaining the rich facade of the
building. It has been made structurally sound with most modern and
high-tech office facilities within its walls but would retain its original
and historic look from its exterior. The new look of Shahdin Manzil
stands out as a model of most modern facilities blended with history and
grandeur of the past.

Shahdin Manzil will always continue to remain a landmark of Lahore,


and will be a proof of Bank Alfalah's mission to contribute towards the
welfare of the community and heritage at large.

Card activation & pin:


You will receive your PIN within 7-10 working days after receiving the
Card for usage on Visa/Electron/ PLUS branded ATMs worldwide.
Please beware that your PIN is very confidential. In case of being
lost/stolen or known to someone else, report the matter immediately to
our Call Centre at 111-225-111 to request for a new PIN.

Faislabad Institute of Textile and Fashion design - 82 -


Card Activation

For your safety, your Alfalah HilalCard is sent to you inactive. Your
Alfalah HilalCard is ready to use from the moment you get it activated.
Upon receipt of your card, you must sign across the signature panel at
the back of your card.

1. To activate your card simply call the Bank Alfalah Call Centre at
111-225-111. or

2. Activate your card by entering your PIN for a cash withdrawal


transaction at any ATM where Visa is accepted, locally and
internationally.

The personal Identification number (PIN) will be issued to you


separately for using your Alfalah HilalCard at ATMs. Please ensure
that you have received your PIN before trying to withdraw cash.

In case of any difficulty, please call Bank Alfalah Call Centre at


111-225-111

Difference:
Put in simple terms, a HilalCard is a Buy Now, Pay Now option while a
Credit Card is a Buy Now, Pay Later option. Alfalah HilalCard allows
the following facilities:

• No monthly repayment.

• No interest charged.

Faislabad Institute of Textile and Fashion design - 83 -


• Backed by a customer maintained Current/Savings account.

• Your limit is your balance.

How to use?

Shopping - Local and International Usage

Alfalah HilalCard is accepted at over 13 million physical locations in


more than 130 countries around the globe, with more than 14,000
establishments in Pakistan

• Your Alfalah HilalCard is welcomed at all merchant outlets with


self-printing terminals that display the VISA/ ELECTRON sign in
Pakistan and around the world.

• To make a payment, present your


Alfalah HilalCard at the time of making the
payment and inform the cashier of
your mode of payment.

• The merchant establishment will


'swipe' your Alfalah HilalCard on the
self-printing terminal. Please ensure that
the merchant does not use a manual
imprinter or POS machine without self-
printing option.
• The POS terminal will generate a
'charge slip'. The merchant establishment
will request you to sign the charge slip.

Faislabad Institute of Textile and Fashion design - 84 -


• When your purchase transaction is complete, the transaction
amount will immediately be debited to your Bank Alfalah
designated account.

Purchase Limit

Your purchase limit is equivalent to the available balance in your


account. Please note that if you have multiple accounts with Bank
Alfalah Limited, only the default account that you have designated in
the application form will be used. Moreover, your daily transaction
limit is up to Rs. 50,000/- on cash and Rs. 50,000/- on retail transactions
in case of Classic HilalCard and in case of Gold HilalCard, upto Rs.
1,00,000/- on cash and Rs. 1,00,000/- on retail transactions.

Special Discounts and Offers

Alfalah HilalCard now makes spending an exciting experience. As our


esteemed cardholder you continue to enjoy a host of discounts and
offers at various merchant establishments. (Please see the discount
catalogue). More and more special offers will be sent to you from time
to time.

Do's

• Keep an eye on your HilalCard at any merchant outlet; always


ensure that your Card is within sight. The merchant's personnel
should swipe your HilalCard once on the self printing POS
terminal and not on any other devices. Should you feel anything
suspicious, speak to the manager at once.

• While using your HilalCard at any merchant establishment,


ensure all details have been entered correctly and completely
before signing the charge slip.

• Always use the same signature as that on your HilalCard.

• Retain your copy of the charge slip for future reference.

Faislabad Institute of Textile and Fashion design - 85 -


• After using your HilalCard at the merchant establishment, please
ensure that the card returned to you belongs to you.

Don'ts

• DO NOT use your HilalCard at merchants with paper


imprinters/POS terminals without self printing option or for Mail,
Telephone and Internet transactions.

• DO NOT use your HilalCard at hotels during check in for


"blocking the amount" as done for Credit Cards.

• DO NOT use HilalCard where advance payment is required even


before completion of the purchase transactions / services as it will
not be refunded.

• DO NOT use HilalCard for internet transactions.

Cash withdrawal:
Alfalah HilalCard can be used on more than 1 million ATMs around the
world to withdraw any amount up to your available designated bank
account balance.

• Insert your Alfalah HilalCard in the ATM


slot.

• Enter your ATM PIN

Faislabad Institute of Textile and Fashion design - 86 -


• For ATMs that provide you the Account Select facility requesting
you to specify the kind of account you want to access, please
proceed as follows:

1. For accessing your Savings account choose "Savings"

2. For accessing your Current account, choose "Checking" or


"Current" (one of these two would usually be available).

3. Please be careful while performing the Account Select as a


wrong selection may lead to your transaction getting
declined.

• Follow the standard steps (as guided on the screen) and complete
your withdrawal.

You also have the option of withdrawing the cash by requesting an


Over-the-Counter Cash Wihdrawal at all VISA member financial
institutions worldwide, or at any of the Bank Alfalah branches, or other
VISA member banks in Pakistan.

Cash Withdrawl Limit

The daily cash withdrawal limit for Classic HilalCard is up to Rs.


50,000/- and for Gold HilalCard is Rs. 100,000/-. Please note that
different ATMs have varying maximum limits for cash disbursement
per transaction. Please check the ATM screen for the same.

Faislabad Institute of Textile and Fashion design - 87 -


Protect your card:
• Report the loss, theft or damage of your HilalCard immediately to
Bank Alfalah Limited on 111-225-111, so that your HilalCard can
be cancelled or reissued whatever maybe required.

• Always use the same signature as on your HilalCard.

• Do not bend your HilalCard.

• Do not leave your HilalCard near a television or any other


electrical or electronic gadgets which have a continuous magnetic
field.

• Do not expose your HilalCard to direct sunlight.

• Kindly notify the bank immediately of any irregularities.

• Avoid scratching or damaging the magnetic stripe. This strip is


sensitively encoded and requires special care.

• Do not place two cards with magnetic stripes face to face.

• Please do not disclose your HilalCard account number to anyone.

• Upon receiving a renewal HilalCard, please destroy the old card


by cutting it vertically into two pieces.

• Please destroy your PIN mailer once you memorize your PIN.

• Never disclose your Personal Identification Number (PIN) to


anyone. Always keep your card and PIN separately (if not
destroyed).

Faislabad Institute of Textile and Fashion design - 88 -


Insurance power:
In case your HilalCard is lost or stolen, you just need to immediately
report the loss by calling the Bank Alfalah Call Centre at 111-225-111.

It is also advisable to report the loss in writing to the bank. A new card
will be issued to you within 1 week of reporting this loss. Your replaced
card will be delivered only at your HilalCard correspondence address
within Pakistan.

You are protected from any purchase transactions done on your card,
from the time you report the loss to us. There will be a nominal charge
of Rs. 200 for replacement of the card.

FAQ
While travelling, please keep the enclosed Quick Reference Numbers
with you for emergency assistance at all times.

1. What is the Alfalah HilalCard?

Alfalah HilalCard is a debit card that gives you access to your


bank account. Alfalah HilalCard allows you to purchase goods at
merchant establishments across Pakistan and abroad and also
gives you the freedom to withdraw cash from any VISA/
Electron/PLUS ATMs in Pakistan and abroad, and all local 1-
Link and MNET ATMs. It can also be used for the payments of

Faislabad Institute of Textile and Fashion design - 89 -


Utility bills and Alfalah credit card bills.

2. Which accounts are eligible for the Alfalah HilalCard?

The Alfalah HilalCard comes with all savings and current


accounts except Non-Resident (ordinary) accounts and accounts
with joint mandate or conditional mandate. However, accounts
with joint / conditional mandate can obtain the Alfalah HilalCard
on request by completing the required formalities.

3. What are the benefits of being an Alfalah Hilal Cardholder?

The main benefit of being an Alfalah HilalCardholder is that you


enjoy unparalleled access to your account - whenever you want,
wherever you go. Besides, you can control your finances since
your spending limit is determined by the balance in your account.
Alfalah HilalCard is accepted at more locations worldwide than
any other debit card available in Pakistan. It can also be used for
the payments of Alfalah credit card bills.

4. What transactions can I carry out on ATMs using my Alfalah


HilalCard?

You can now inquire your balance, withdraw cash make utility
bill and Alfalah credit card bill payments using ATMs.*

* Different ATMs have varying maximum limits for cash


disbursement per transaction. Please check the ATM screen for
the same.

5. Do I have free access to other Bank's ATMs?

YES - you can use all Bank Alfalah ATMs, local 1 Link and
MNET ATMs and all other Bank's 1 million ATMs worldwide on
the VISA Electron network for cash withdrawals*. *Subject to
maximum cash withdrawal limit (Rs. 1,00,000/- per day on Gold
Faislabad Institute of Textile and Fashion design - 90 -
HilalCard and Rs. 50,000/- per day on Classic HilalCard)

6. Which outlets will accept my Alfalah HilalCard?

Your Alfalah HilalCard is welcomed at all merchant


establishments and ATMs that accept VISA/Electron cards in
Pakistan and abroad having self-printing POS terminals.
Presently, the card can be used at over 7,000 establishments in
Pakistan and at over 13 million outlets worldwide, where the
VISA sign is displayed. The card is also welcomed at over 1
million ATMs worldwide.

7. What is unique about the Alfalah HilalCard?

There are several unique features in the Alfalah HilalCard.

1. Widest access across the globe.

2. Signature based transactions on all self-printing POS


terminals on the VISA network worldwide.

3. PIN Based ATM transactions for added security.

4. Accepted at more locations than any other debit card in


Pakistan.

5. Used for credit card bill payment.

8. Can I pay utility / credit card bills through Hilal Card?

In order to facilitate our customers, Alfalah credit card bill


payment can also be made through HilalCard on Alfalah ATMs.
In future, Alfalah Hilal Card would be used for utility bills
payments through Call Centre, Direct Debit instructions, ATMs,
POS Terminal, Internet, IVR and Mobile Phone.

Faislabad Institute of Textile and Fashion design - 91 -


9. What is the mode of payment for an Alfalah HilalCard?

Your account will be instantly debited to the extent of purchases


made or the amount withdrawn from ATMs in addition to other
charges on Alfalah HilalCard.

10. What is the procedure to be followed in case I loss my HilalCard?

It is important that you report the loss of your card immediately


by calling Bank Alfalah Call Center 111-225-111. It is also
advisable to report the loss in writing to the Bank Alfalah Cards
Division.

11. If I misplace my Alfalah HilalCard, how can I prevent the


misuse?

Once you report the loss of your Alfalah HilalCard to the Bank,
your card will be "hot listed" and you are protected from losses
due to misuse. If you are traveling overseas and need to report
your lost card immediately, you can call VISA Electron Global
Assistance numbers mentioned in the welcome guide. Please
ensure that you NEVER keep your Alfalah HilalCard and PIN
together.

12. Do I have to pay any charges for replacement of my lost Alfalah


HilalCard?

There will be a nominal charge of Rs.200 for replacement of the


card.

13. What is the maximum amount of payments I can make with my


Alfalah HilalCard?

The maximum amount of payments that you can make on a daily


basis depends on the available balance in your account and is
subject to a maximum limit of Rs.50,000 for cash and Rs. 50,000
Faislabad Institute of Textile and Fashion design - 92 -
for retail transactions on Classic HilalCard (total limit of Rs.
100,000 per day) and maximum limit of Rs. 100,000 for cash and
Rs. 100,000 for retail transactions on Gold HilalCard (total limit
of Rs. 200,000 per day), also defined in the Schedule of Charges.

14. Will I be able to use my Alfalah HilalCard in other countries as


well?

Yes, Your Alfalah HilalCard is welcomed at over 13 million


merchant establishments and over 1 million ATMs worldwide
that accept VISA Electron Cards.

15. Will I be able to use my Alfalah HilalCard at petrol stations?

You can use your Alfalah HilalCard at all petrol stations that
accept VISA Electron Card.

16. What is the validity period of my Alfalah HilalCard?

Your Alfalah HilalCard is valid for 3 years from the date of issue.

17. Can I exceed my credit limit?

Your credit limit is equivalent to the available balance in your


account. If you have multiple accounts with Bank Alfalah
Limited, the default account that you have designated in the
application form will be used only.

o Daily transaction limit is up to Rs. 50,000/- for Classic


HilalCard and Rs. 100,000/- for Gold HilalCard.

o Daily cash withdrawal limit is Rs. 50,000/- incase of Classic


HilalCard and Rs. 100,000/- incase of Gold HilalCard.

Please note that different ATMs have varying maximum

Faislabad Institute of Textile and Fashion design - 93 -


limits for cash disbursement per transaction.

2. What do I do with my current Bank Alfalah ATM card?

Your existing card will be disabled one month after you receive
the new Alfalah HilalCard. Please cut the ATM card in four
pieces and dispose it off properly.

3. How will I know if an establishment accepts my Alfalah


HilalCard?

The member establishment will display the VISA/ELECTRON


signs. If not, please enquire over the merchant counter whether
they accept the VISA Electron Card before you make a
transaction.

4. Can I access unclear funds also?

No, only cleared funds can be accessed.

5. How much time will the transaction take?

The average transaction time is 10-45 seconds.

6. Do I need to retain my copy of the charge slip?

It is advisable to retain and verify your charge slip against


account statement.

7. How can I handle a change in my address?

You can inform us of your new mailing address by either sending


a written request to Alfalah VISA Customer Service, or by calling
our Call Center at 111-225-111.

Faislabad Institute of Textile and Fashion design - 94 -


8. What if I have a discrepancy / error on my account statement?

If you notice any error or discrepancy in your account statement,


report the matter to our Customer Service urgently. In order to
check statement entries, retain all your sales slips and printed
receipts to keep a track of all your transactions.

9. How I can change my Account type?

You can contact your branch for change in your Account type. If
you want to change your account number on Debit Card the
please contact to your respective branch.

HELIP LINE:
Our 24-Hour Customer Service is there to help you with your requests.
Our well-trained and qualified Customer Service Staff will assist you in:

1. Answering your queries

2. Registering and resolving your complaints

3. Reporting a lost/ stolen card

4. Activating your Card

Faislabad Institute of Textile and Fashion design - 95 -


In case of any difficulty, please call Bank Alfalah Call Centre at
111-225-111
or e-mail us: ccdcs@bankalfalah.com

Faislabad Institute of Textile and Fashion design - 96 -


Faislabad Institute of Textile and Fashion design - 97 -
Faislabad Institute of Textile and Fashion design - 98 -
Faislabad Institute of Textile and Fashion design - 99 -

You might also like