GREG HANDY

Thousand Oaks, CA 91362

greghandy@mac.com 818 437-6453

SALES MANAGEMENT – MORTGAGE ORIGINATION

Division/ Regional Oversight Business Development Challenging Markets

Distinguished manager with history spanning strategic leadership, tactical guidance and hands-on
performance in highly competitive, rapidly changing industry. Polished sales professional, developing and
managing effective relationships among customers, internal and external teams, and with vital strategic
partners. Sound record of success, providing exceptional revenue impact and leading teams to achieve #1
status in national organizations. Accomplished project manager and change agent, restructuring and
redirecting organizations to adapt to market changes and opportunities. Excellent work ethic; proven team
motivator; superb financial administrator.
CORE COMPETENCIES
Strategic Vision Customer Relationships Market Expansion
P&L Responsibility Product Knowledge Communication Initiatives
Staff Retention Polished Presentations Financial Administration
Project Coordination Change Management Team Building & Coaching

PROFESSIONAL EXPERIENCE
US Bank – Los Angeles, CA 2010 to Present
Account Executive – Wholesale Consumer Finance/Portfolio Division
Develop, maintain, and support Mortgage Brokers in the Los Angeles and Orange counties for US Bank’s
Portfolio/Non Agency Wholesale division. Working directly with Mortgage Brokers promoting the company’s
product line and exceptional service.

This division is very unique within the industry. The product line is very specific in nature, requiring continual sales
activities and practices such as continual sourcing and recruiting of new customers which include Mortgage Broker
and Banks, consistent contact with existing customers, and managing out weak performers. Complete knowledge
of products, process flow/operational proficiency, underwriting guidelines/structuring, and appraisal policy, pricing,
delivery, pipeline management, broker performance/report card management, is required.

HOME SAVINGS OF AMERICA — Los Angeles, CA 2008 to 2010

Division Sales Manager- West Coast / Vice President
Define and implement strategic initiatives to grow market share in CA, WA, AZ, while directing and
supporting three Regional Managers, and a 20 person sales team, providing motivation and guidance while
serving as resource. Develop sales goals and manage profitability. Interface with customers, multiple
internal departments and team to build relationships and foster smooth operations. Compile, analyze and
report on sales numbers; track performance and identify / seize opportunities. Recruit, train and motivate
team, with solid emphasis on comprehensive product knowledge and communication as well as legal
compliance; accompany team on sales calls as appropriate. Manage relevant administrative functions.
Key Achievements:
 Overcame start-up obstacles and market challenges to lead team to achieve $29 million in volume
within 5-month period, while increasing sales team from 4 to 25.
  Consistently lead team to achieve “top producer” status with fewest management layers,
contributing highly cost-effective revenue growth.
 On-boarded polished sales professionals from previous position following company’s closure of
division.
 Instrumental in establishing loan-submission and loan rate-locking requirements as well as
defining customer responsibilities.

WASHINGTON MUTUAL — Chatsworth, CA 1995 to 2008

Vice President / Sales Manager, Wholesale Lending
Led 20-person sales team and 10 sales assistants to grow wholesale loan business throughout 4-county
region in central state, involving 1000+ customer relationships. Crafted, deployed and managed sales and
growth strategies; developed forecasts and goals; motivated team to achieve or surpass objectives.
Interfaced with support and operations teams. Partnered with senior management to develop
improvements and implement change to provide revenue impact and to restructure organization to meet
evolving needs. Served as resource. Managed customer relationships, administration and documentation;
ensured regulatory compliance. Oversaw recruitment, hiring and training.
Key Achievements:
 Propelled funding volume from $60 million to $1 billion+ monthly at height while growing territory
to require 20 sales representatives.
 Achieved status as core manager, providing comprehensive leadership and institutional memory.
 Consistently selected by senior management to participate in strategic divisional projects focused
on future growth and direction.
 Regularly provided superior leadership with minimal administrative and HR issues, despite large
volume of business.
 Participated with the development of a customer Web site to expand market presence and
customer access.
 Crafted customer performance indicators / measurements to identify risky customer performance
and help communicate improvement areas.
 Assisted in the creation of a customer report card, providing feedback on customer performance.
 Personally achieved Presidents Club status as top producer in 6 separate years while also
developing 5 additional Presidents Club achievers.
 Drove team to achieve #1 rank in volume nationwide in 2007, securing $6.7 billion in lending/loan
volume or sales volume.

*****
Prior experience includes positions as Wholesale Production Manager, Directors Mortgage, Riverside, CA;
Retail/Wholesale Branch Manager / Retail/Wholesale Account Executive, Statewide Capital Funding,
Chatsworth, CA; Retail Loan Officer, Western Financial Savings Bank, Irvine, CA; Real Estate Appraiser,
Home Savings of America, Irwindale, CA; Secondary Marketing Quality Control Underwriter, Coast Federal
Bank, Chatsworth, CA

EDUCATIONAL BACKGROUND
CALIFORNIA STATE UNIVERSITY — Northridge, CA
Bachelor of Science in Finance & Real Estate

Licensure: Real Estate Brokers License, 1993