You are on page 1of 51

Amity Business School

Management of research and


development
Structure of lecture Amity Business School

1. Introduction
2. Background: The management of R&D
within organisations
3. R&D and the link with corporate strategy

4. R&D strategic planning


5. R&D operational activities
6. Allocating funds to R&D
7. Summary and recap
Amity Business School

Nov 2007

US leads way as global R&D spending rises 10%

China and India both recorded growth of more


than 30 per cent, albeit from low bases – £766m
for China and £268m for India.
Amity Business School

R&D in organisations: Expenditure in 2005


$bn % sales
Ford 8.0 5
Pfizer 7.4 15
Siemens 6.5 7
Johnson & Johnson 6.3 12
Microsoft 6.1 16
GlaxoSmithKline 5.7 14
Samsung 5.4 7
Nokia 4.7 11
Amity Business School

What is R&D?
“R&D is the purposeful and systematic use of
scientific knowledge to improve man’s lot even
though some of its manifestations do not meet with
universal approval.”
(Twiss, 1992)

“To develop new knowledge and apply scientific or


engineering knowledge to connect the knowledge
in one field to that in others.”
(Roussel et al., 1991)
Amity Business School

Extended product life cycle


Basic Applied research: Development:
research: laboratory demonstration of ROI

Introduction
scientific verification application and
suggestion, product Revenue
engineering Growth
discovery,
recognition, Maturity
new concept. Decline

Investment

Accumulated investment

Time
-12 -10 -8 -6 -4 -2 0 2 4 6
Amity Business School

R&D expenditure (mean)


across industries
Industry %
Pharmaceuticals 15
Aerospace 5
Automotive 5
Chemicals 8
Electrical and electronics 7
Food 1.5
General manufacturing 6
Computers 12
R&D as % of sales = (R&D expenditure/total sales income × 100%)
Source: UK R&D scoreboard 2001, DTI (2002). Crown copyright material is reproduced with the permission of the Controller of Her Majesty’s Stationery Office and the
Queen’s Printer for Scotland
Amity Business School

Classification of new product development


activities across different industries
Industrial products

Technological Pharmaceutical industry


activities
Electronics industry
Balance of
activities White goods and
domestic appliance industries

Marketing FMCG
activities
Food and drinks industries
Amity Business School

Strategic management of research


and technology
What are we trying
to do in this business?

How can R&D


What will we
contribute?
support in R&D?

What are the costs,


What can we benefits and risks?
afford?
Amity Business School

Strategic role of R&D


R&D and
its link with
businesses N.B It’s the businesses
that pay for it

1. R&D for existing businesses.


This will ensure the businesses 3. Exploratory research.
are able to compete and to This helps to develop
exploit all opportunities understanding of technology
available to it. that the business is using
or may use.
2. Drive new businesses.
Business opportunities will
continually arise. R&D will
ensure that these can
be exploited.
Amity Business School

R&D strategic planning means


developing a technology portfolio
• Core technologies
Central to all or most of the company’s products

• Complementary technologies
Additional technologies

• Peripheral technologies
Whose application contributes to the business

• Emerging technologies
Long-term significance
Amity Business School

Classification of research
knowledge and R&D continuum
concepts
Basic research
Applied research Close to market
Development
Technical service
Physical
products
Product tangibility
low high
Amity Business School

R&D operational activities


Basic research
Work of a general nature intended to apply to a broad range
of uses or to new knowledge about an area.

Applied research
Work involving basic knowledge for the solution of a problem.

Development
The application of known facts and theory to solve a particular
problem through exploratory study.

Technical service
Cost and performance improvements to existing products,
processes or systems.
Amity Business School

Resource allocation to R&D


• Inter-firm comparisons
• A fixed relationship to turnover
• A fixed relationship to profits
• Reference to previous levels of expenditure
• Costing of an agreed programme
• Internal customer–contractor relationship
Amity Business School

Key points from the lecture


• R&D can be managed and is managed
• Technology for today, tomorrow and the
future
• R&D operational activities
• R&D Project evaluation
Amity Business School

References
Roussel, P.A., et al. (1991) Third Generation R&D,
Harvard Business School Press, Boston, MA.
Trott P (2005) Innovation Management & NPD 3rd ed.,
Prentice Hall.
Twiss, B. (1992) Managing Technological Innovation,
Lithedin FT: Pitman publishing, London.
UK R&D scoreboard 2001, DTI (2002).
Amity Business School

Managing intellectual property


Amity Business School

Learning objectives
• Understand the role of intellectual
property in appropriating gains from
innovation
• Understand different forms of protection
available for intellectual assets
• Appreciate the limitations of the patent
system
Amity Business School

Profiting from innovation


• For an innovation to be profitable:
– The technology underlying the product must
work
– The product must create value for the
customer/consumer
– The innovator must be able to appropriate
(capture) enough of the value to make a profit
• Value can be lost to competitors, buyers, suppliers,
etc.
(Winter, 2000)
Amity Business School

Mechanisms of appropriability
• Secrecy
– Trade secrets
• Legally protected intellectual assets are
termed intellectual property (IP)
• Control of complementary assets
– Other assets such as distribution, service
capability, customer/supplier relationships,
complementary products
• Lead time (Winter, 2000)

– First-mover advantage
Amity Business School

Trade secrets
• Often applied to ways of working, price costings
or business strategies
• Also applied to products (e.g. Coca Cola)
• Legal definition unclear
• Maintain secrecy during product development
– Risk of information leakage?
– Inhibits internal knowledge transfer?
– Limits inter-company collaboration?
• Difficult to maintain once marketed
– Reverse-engineering by competitors?
• No protection against independent invention by others
Amity Business School

Trade secrets
No sign of the recipe on the can!

“The secret to one of the world's most famous brands lies deep in a bank
vault somewhere in Georgia, US. Its exact location is reportedly known
only to between two and four Coca-Cola executives.
It is rumoured that measures are employed to protect the chosen
few – the executives never travel together, and must approve a
successor should one of them die.
Outlets which make the drink are simply supplied with syrups
and other ingredients from Coca-Cola – but not the original recipe.
People have revealed what they claim to be the official recipe
after analysing the drink, but Coca-Cola remains tight-lipped.”

Source: Tom Geoghegan, ‘What we still don’t know’, bbc.co.uk/1/hi/business 2nd June 2005
Amity Business School

Types of intellectual property


Intellectual property Key features
Patent Offers a 20-year monopoly; for new products or
manufacturing processes, or improvements to
an existing product or process, which was not
previously known
Copyright Provides exclusive rights to creative individuals
for the protection of their literary or artistic
productions
Registered design Registration of the outward appearance of an
article; provides exclusive rights for up to 25
years
Registered trademark A distinctive name, mark or symbol identified
with a company’s products
Amity Business School

Copyright ©
• Applies to:
– Original literary, dramatic, musical and artistic works
(70 years a.d.)
– Sound recordings, films, broadcasts and cable
programmes (50 years post publication)
– Typographical arrangements or layout of a published
edition (50 years post publication)
• Automatic protection
• Cannot copyright ideas
– Must be in tangible form (e.g. written)
– Copyright applies to the presentation of the idea.
Amity Business School

Copyright

"Dan Brown copied from The Holy Blood and the Holy Grail and
therefore the publication of the result by the defendant is in
infringement of the copyright of my client in the United
Kingdom."

"The authors' historical conjecture has spawned many other


books that developed aspects of this conjecture in a variety of
directions.
But none has lifted the central theme of the book."

Source: Lawyers for Baigent & Leigh, February 2006


Amity Business School

Registered design
• Intended for designs with aesthetic appeal
– Toys, electrical appliances, packaging, etc.

• New designs:
– Not published in the UK

– Materially different appeal to the eye.

• Outward appearance of an article


– Actual shape, configuration, pattern, etc.

• Maximum of 25 years
– Exclusive rights for initial five years, renewable for
up to five five-year periods
• Similar in operation to the patent system
Amity Business School

Registered design
Amity Business School

Registered trademark ®
• Distinctive names, marks and symbols identifying
a company’s products
• Must be:
– Distinctive in itself

– Non-deceptive

– Not confusing.

• International registration
• Many brands are registered trademarks
• Licensing
Amity Business School

Trademarks
Orange colour clash set for court

A row over the colour orange could hit the courts after mobile phone
giant Orange launched action against a new mobile venture from Easyjet's
founder.
Orange said it was starting proceedings against the Easymobile service
for trademark infringement.
Easymobile uses Easygroup's orange branding. Founder Stelios Haji-
Ioannou has pledged to contest the action.
The move comes after the two sides failed to come to an agreement
after six months of talks.
Orange claims the new low-cost mobile service has infringed its rights
regarding the use of the colour orange and could confuse
customers – known as "passing off".

Source: bbc.co.uk 20th February 2005


Amity Business School

Patents
• 20-year monopoly to make, use or sell
• Legal right to prevent others using the invention
• Public disclosure of details of the invention
• Novelty
– Must not be part of ‘state of the art’

– Words, publications, anticipation

• Inventive step
– Not obvious to a person skilled in the art

• Industrial application
– Machine, product, process
Amity Business School

Limitations of patents
• Annual fees required
• National patent protection
• Patent harmonisation
– European Patent Convention (EPC)
– Paris Convention – 114 countries
– First-to-file (EU) vs first-to-invent (US)
• Legal costs of defence
• Limited effectiveness in some industries
– Patent life vs ‘imitation lag’
• Inventing around patents
Amity Business School

Limitations of patents
Creative wins MP3 player patent

One of Apple's main rivals, Creative Technology, has


been awarded a patent in the US for the interface
used on many digital music players.

"The first portable media player based upon the user interface covered in
our Zen Patent was our Nomad Jukebox MP3 player," said Creative CEO Sim
Wong Hoo.

"The Apple iPod was only announced in October 2001, 13 months after we
had been shipping the Nomad Jukebox based upon the user interface
covered by our Zen Patent."

In its press release, Creative said Apple had filed for a patent for a user
interface in a multimedia player in late 2002, but its application had been
recently rejected.
Source: bbc.co.uk 30th August 2005
Amity Business School

Strategic alliances and networks


Amity Business School

Strategic alliances
1. Introduction
2. The fall of the go-it-alone strategy
3. The rise of the octopus strategy
4. Forms of strategic alliances
5. Reasons for entering alliances
6. Risks and limitations with strategic alliances
7. Licensing
8. Critical success factors
9. Case study: The film industry
Amity Business School

Learning objectives
• Understand the reasons for increasing use of
strategic alliances
• Recognise different forms of strategic alliance
• Identify factors critical to the success of strategic
alliances
• Appreciate the risks and limitations of strategic
alliances
Amity Business School

Introduction
• Collaborating with suppliers and customers is
not new

• The intensity of competition is increasing

• The nature of collaboration is different

• Nowhere is this more evident than in new


product development
Amity Business School

The fall of the go-it-alone strategy


• Increased levels of competition

• Increased complexity of products and


production

• Widening technology base

• Dramatically shortened product life-cycles

• Pressure to reduce NPD time


Amity Business School

The rise of the octopus strategy


• Sharing resources

• Facilitate the achievement of strategic objectives

• Provide opportunities to expand into new markets by


sharing skills and resources.

• A lack of trust often lies at the heart of an unwillingness


to engage in any form of cooperation.

• The element of trust can be highlighted through the


use of the ‘prisoner’s dilemma.’
Amity Business School

Forms of strategic alliances


Strategic alliances can occur intra-industry or inter-industry.

Faulkner (1995); Conway and Stewart (1998) identify seven


generic types of strategic alliance:

1. Licensing
2. Supplier relations
3. Joint venture
4. Collaboration (non-joint ventures)
5. R&D consortia
6. Industry clusters
7. Innovation networks
Amity Business School

Reasons for entering a strategic alliance


Reasons Examples
1 Improved access to capital and European Airbus to enable companies to
new business compete with Boeing and MacDonnell
Douglas
2 Greater technical critical mass Industry alliance formed between US
microchip manufacturers to compete with
Japanese
3 Shared risk and liability Sony-Ericsson
4 Better relationships with strategic European Airbus
partners
5 Technology transfer benefits Customer-supplier alliances, e.g. VW
and Bosch.
6 Reduce R&D costs GEC and Siemens 60/40 share of
telecommunications joint venture: GPT

7 Use of distribution skills Disney and Pixar


Amity Business School

Reasons for entering a strategic


alliance (Continued)
8 Access to marketing NMB, Japan and Intel; NMB has
strengths access to Intel’s marketing

9 Access to technology IBM gained access to Apple’s user


interface technology

10 Standardization Attempt by Sony to get Beetamax


technology as industry standard.
Also Microsoft Windows

11 By-product utilisation GlaxoSmithkline and


Matsushita, Cannon, Fuji

12 Management training Use of management & IT consultancies


Amity Business School

Risks and limitations with


strategic alliances
It can lead to:
• competition rather than cooperation,
• loss of competitive knowledge,
• conflicts resulting from incompatible cultures and
objectives,
• reduced management control,
• increased complexity,
• loss of autonomy,
• information asymmetry.
It may harm a firm’s ability to innovate.
Amity Business School

Licensing
• Licensing is granting another business permission to use
your intellectual property.
• Payment of a fee in return for access to the technology.
• Very often the technology in question will be protected by
patents.
• Level of involvement varies considerably.
• Mutual self-interest is key driver.
• Product, manufacturing process and brand, which is
protected by patents; or a product or service, which is
protected by a trademark or copyright.
Amity Business School

Licensing (Continued)
• Licensing is the main income generator for many firms
e.g. Microsoft, BTG, etc.

• It helps businesses and universities generate income


from their intellectual property through the licensing of
technology to third parties.

• N.B. Licences to competitors constitute a high


percentage of all licences extended; e.g. (MS-DOS).
Amity Business School

Licensing (Continued)
Licensing brand names

• A growing area of business e.g.:


• All England Club and use of Wimbledon Trademarks
JCB
Harley-Davidson
Disney
• Brands, trademarks and the internet
e.g. domain names – www.3m.com
Amity Business School

Licensing (Continued)
• Negotiate with care . . .

The licensee must be careful to evaluate the need for


and the benefits likely to accrue from the technology
before making the commitment to pay.

• How advantageous is the technology?


Many patents can be legally breached with sufficient
R&D investment.
Amity Business School

Licensing (Continued)
Other reasons for licensing are (Rothberg, 1976):

• to avoid or settle patent infringement issues


• to diversify and grow through the addition of new
products
• to improve the design and quality of existing products
• to obtain improved production or processing technology
• to ensure freedom of action in the company’s own R&D
programme (patents held by other companies may
inhibit R&D activities).
Amity Business School

Licensing (Continued)
Other reasons for licensing are (Rothberg, 1976):

• to save R&D expense and delay


• to eliminate the uncertainty and risk involved in
developing alternative processes and technology
• to accommodate customer needs or wishes
• to qualify for government and other desirable contracts.
Amity Business School

Critical success factors


• Creating knowledge sharing routines
– Codifiable knowledge, ‘know-what’
– Tacit knowledge, ‘know-how’
• Choosing complementary partners
– Strategic complementarity
• Assets, distinctive resources
– Organisational complementarity
• Decision processes, information/control systems, culture
• Building and managing co-specialised assets
– New assets created as a result of the alliance
• Establishing effective governance processes
– Formal (legal, financial), informal (trust)
Amity Business School

Case study: The film industry


• The Hollywood film industry and the role of
knowledge network organisations
• Industry clusters and networks
• Independent film making and the $60 billion porn
industry in the San Fernando Valley
• The nature of film making and the project-based
enterprise
• End of the film, end of the enterprise
Amity Business School

The end

Thank you for listening

You might also like