Professional Documents
Culture Documents
Ong
This dissertation would not have been possible without the contributions of the
following people:
Lee, for her assistance, support and guidance during my research at the Universiteit
van Amsterdam. Her energy and enthusiasm in research had motivated me from day
one. From the university I would also like to thank Prof. Dr. Willemijn van Dolen for
inspiring me to start a career in advertising, and Prof. Dr. Jonatan Pinkse as the
green research.
starting with Berry Punt, the marketing manager of the Media Group in the
Netherlands, for supplying the advertising data, creatives and his industry specific
gratitude to the communication manager, Sarah Newell, for her support and revision
knowledge and assistance of these members of The Nielsen Company this study
Last but not least, I owe my deepest gratitude to my girlfriend, Jikky Lam, my
family, and my friends in the Netherlands and abroad for their love and support
III
Abstract
The documentary ‘An Inconvenient Truth’ presented by former United States Vice
President Al Gore and directed by Davis Guggenheim that was released in October
2006, can be seen as a tipping point of global awareness concerning climate change.
Finally global warming got moved up in the international priority schedule, which
subsequently moved advertising into a greener direction. Together with the Kyoto
Protocol a number of important events took place after the Federal Trade Commission
Carlson, 1995), and content analysis has not been a popular research approach in the
last decade (Chamorro et al., 2009), this study attempts to describe the contemporary
The results show that the documentary propelled green advertising forward
became more sophisticated, eco-labels added clarity to the message, and the
terms of process orientation and corporate transparency, green advertising still has
economic climate the majority of the consumers should be relatively satisfied with the
green advertisements today. Together with the United Nations Climate Change
conferences held by the G20, green advertising is key in shaping a greener world.
IV
TABLE OF CONTENTS
1. Introduction _______________________________________________________ 1
1.1 Chapter Overview ____________________________________________________ 1
1.2 Research Context_____________________________________________________ 1
1.3 Statement of the Problem ______________________________________________ 2
1.4 Research Objective ___________________________________________________ 4
1.5 Research Question ____________________________________________________ 4
1.6 Delineation of the Research ____________________________________________ 6
2. Literature Review __________________________________________________ 7
2.1 Chapter Overview ____________________________________________________ 7
2.2 Introduction to Green Advertising ______________________________________ 7
2.3 Pulling Force from the Market ________________________________________ 11
2.4 Pushing Force from the Industry _______________________________________ 15
2.5 Finding the Market Balance ___________________________________________ 18
2.6 Understanding the Sample ____________________________________________ 24
3. Research Methodology _____________________________________________ 29
3.1 Chapter Overview ___________________________________________________ 29
3.2 Sample: Automotive Sector ___________________________________________ 29
3.2.1 Data Level _____________________________________________________________ 29
3.2.1 Period Selection _________________________________________________________ 30
3.2.2 Media Types ____________________________________________________________ 30
3.3.3 Sample Size ____________________________________________________________ 31
3.3 Content Analysis ____________________________________________________ 31
3.3.1 Methodology ___________________________________________________________ 31
3.3.2 Identification ___________________________________________________________ 32
3.3.4 Pre-Analysis ____________________________________________________________ 33
2.3.5 Framework _____________________________________________________________ 33
3.3.6 Unit Measurements ______________________________________________________ 39
3.4 Data Analysis _______________________________________________________ 41
3.4.1 Research Approach_______________________________________________________ 41
3.4.2 Weighting Factors _______________________________________________________ 41
4. Research Results and Analysis _______________________________________ 43
4.1 Chapter Overview ___________________________________________________ 43
4.2 Advertising Type ____________________________________________________ 43
4.2.1 Overview ______________________________________________________________ 43
4.2.2 Advertisers/Brands _______________________________________________________ 45
4.2.3 Products _______________________________________________________________ 48
4.2.4 Media Type ____________________________________________________________ 49
4.2.5 Media Channel __________________________________________________________ 50
4.3 Advertising Orientation ______________________________________________ 55
4.3.1 Overview ______________________________________________________________ 55
4.3.2 Media _________________________________________________________________ 56
4.3.3 Argumentation __________________________________________________________ 57
4.4 Advertising Appeal __________________________________________________ 59
4.4.1 Overview ______________________________________________________________ 59
4.4.2 Emotional Appeal________________________________________________________ 60
4.4.3 Financial Appeal ________________________________________________________ 61
4.4.4 Remaining Appeals ______________________________________________________ 62
4.4.5 Implicit Appeal__________________________________________________________ 63
4.4.6 Testimonial Information___________________________________________________ 64
4.5 Advertising Issues ___________________________________________________ 65
4.5.1 Overview ______________________________________________________________ 65
V
4.6 Eco Labelling _______________________________________________________ 66
4.6.1 Eco Labelling: Third Party _________________________________________________ 66
4.6.2 Eco Labelling: Private ____________________________________________________ 69
4.7 Contemporary Elements ______________________________________________ 72
4.7.1 Recycling Symbols_______________________________________________________ 72
4.7.2 Strategic Alliances _______________________________________________________ 72
4.7.3 Green Innovation Performance _____________________________________________ 73
5 Conclusions and Recommendations ___________________________________ 75
5.1 Chapter Overview ___________________________________________________ 75
5.2 Discussion and Conclusions ___________________________________________ 75
5.2.1 Overview ______________________________________________________________ 75
5.2.2 Anatomy of Green Advertising _____________________________________________ 77
5.2.3 Post-Documentary Development ____________________________________________ 83
5.2.4 Conclusions ____________________________________________________________ 86
5.3 Contributions of the Study ____________________________________________ 87
5.4 Limitations _________________________________________________________ 89
References _________________________________________________________ 91
VI
List of Figures
List of Tables
VII
1. Introduction
This chapter introduces the main area of this study and justifies the need for
investigation in the research context. The context in which the study takes place is
about climate change was released. The documentary presented by former United
States Vice President Al Gore and directed by Davis Guggenheim had a major impact
worldwide, and finally global warming got moved up the priority schedule. After
reading The Tipping Point by Malcolm Gladwell, one could say that global warming
reached its tipping point in 2006. Before this point, large majorities believed that the
issue was real and considered it to be a serious problem; yet global warming remained
a low priority. According to Leiserowitz (2007), the reason why global warming
remained a low priority was the lack of sense of public urgency, strong leadership and
political will.
In 1990 the green theme started to lift off and the media attention caused a green
advertising bubble (Banerjee and Iyer, 1993). There is a big chance that the
awareness of global warming has propelled green advertising further after Al Gore’s
documentary as well. Nielsen Consumer (2008) has no doubt about it: ‘Green is the
new black’.
1
Despite the international awareness of global warming, today’s newspapers read
different headlines. Since 2008, the global credit crunch has been the central point of
discussion across all media. Even today you still hear people in your environment
talking about it. Headlines now read ‘Financials Drag Europe Lower’, Dow Falls
It is not unusual that one news topic overshadows another, however from an
advertisers’ perspective this raises a lot of questions. Since the global financial crisis
global warming, is it still a high priority issue? How is this all reflected in
The Federal Trade Commission (FTC) issued the Green Guides in 1992, and updated
them in 1996 and 1998 (FTC, (n.d.)). As the FTC is aware of the growing popularity
of green marketing it decided to revisit its 1998 guidelines a full year ahead of
The Green Guides outline general principles that apply to all environmental
marketing claims and provide guidance on specific green claims (FTC (n.d.)). With
the negotiations of the Kyoto Protocol and Al Gore’s documentary as some examples,
a number of important events took place after the 1998 guidelines had been published.
As the FTC recently decided to revisit its 1998 Green Guides, in terms of verification
of compliance it looks like nothing has changed for over ten years. According to
Goodwin Procter (2008), the current Green Guides do not address claims regarding
perhaps the biggest current environmental issue, climate change. Nor do they
2
specifically govern claims regarding sustainability, green buildings, or environmental
Numerous studies have shown that consumers attach value to the regulation
Chamorro et al. (2009) studied the characteristics of research on green marketing and
classifies the topic green communication into the following subtopics: the anatomy of
green ads, and consumers’ response to green ads. With the first objective, the authors
classified the claims and obtain their data by means of content analysis, to
al. (2009) observed that this was an attractive research topic but disappeared from the
research agenda after 1998 (Chamorro et al., 2009). Especially Banerjee et al. (1993;
1995), Carlson et al. (1993; 1996), and Kangun et al. (1991) had been active in the
early to mid 90s. In the beginning of 2000, Kärnä et al. (2001) employed one of the
latest content analyses, and had done this based on the model used by Banerjee et al.
(1995). This means, that the anatomy has not been studied extensively after the first
Advertisers have the resources and the skills to shape public opinion (Zinkhan and
Carlson, 1995), and advertising has the power to effect social change (Fisk, 1974).
However, if advertisers misuse their power in promoting false ecological claims, then
its power to mitigate the imminent crisis will be diminished (Kilbourne, 1995).
Roberts (1996) believes that media coverage can change the public’s thought and
behaviour in as little as two weeks. According to the author the key factor is
3
exposure. What the consumer is exposed to, in terms of green advertising, is exactly
the authors recommend the analysis of the value of environmental certification and
environmental certification and eco-labels, has been a point of discussion for several
years now (Bergeson, 2008; D’Souza, 2004; D’Souza, 2005; Davidson et al., 2008;
Rex and Baumann, 2006). Yet, third party labelling has seldom been addressed to
advertising. As this study employs a content analysis not only to evaluate third party
labelling, the research objective has been defined in a slightly broader view.
To aggregate all questions into a more concrete goal, the research objective is to
models that were employed in the early to mid 90s, and construct a new conceptual
model taking into account the “new” global warming, e.g. climate change, and trends,
i.e. verification of compliance, third party certification, strategic alliances and green
innovation. To narrow down the area of research, this study will focus on the
What is the anatomy of green advertising that consumers are being exposed to today;
and how did green advertising develop around and after the documentary ‘An
4
Investigative Questions
Green Advertising
Consumers Market
opportunity?
Advertising Industry
Market Balance
• If yes, which eco-labels and how many? If not, would this be an opportunity?
5
Automotive Sample
First of all, a literature study will be employed to analyse and aggregate existing
theories and trends into a comprehensive literature review, taking into account the
“new” global warming, e.g. climate change, and trends, i.e. verification of
compliance, third party certification, strategic alliances and green innovation. The
main sources for this are the rich academic libraries, online journals, and
governmental institutions with academic articles and books about green advertising,
The second part of this dissertation is the content analysis. The anatomy of
three years advertising data. The dataset contains magazines, newspapers and
television data for the automotive industry in the Netherlands. The advertising
information as well as the creatives have been obtained from the Media Group of The
The final part of the study is the discussion and conclusion in which the
research question and investigative questions will be answered. Besides this, the
limitation of this study will be mentioned and possible line of future research
discussed.
6
2. Literature Review
The objective of the literature review is to understand the process from the emergence
of green advertising in the early 90s to green advertising today. This chapter provides
concepts about the anatomy of green advertising in the last two decades, the
developments on the market and supportive information on the research sample. The
first section elaborates upon the discussion of green advertising theories and offers a
investigates the pulling force from the market. The third section discusses the
pushing force from the industry. The fourth section elaborates on both forces and
discusses the market balance. Finally, the fifth section, investigates the automotive
According to Banerjee and Iyer (1993) the term “green” implies an underlying
concern for preservation of the environment and non-invasive lifestyle, and generally
targets for concerns are the preservation of the planet earth, personal health, and
animal life. The goal of preservation is generally accompanied by a belief that non-
causing as little damage as possible to planet earth, its environment, and human and
animal life are preferred. Around 1960, the green consumer emerged from this
growing concern about the future of the earth and its inhabitants (Zinkhan and
Carlson, 1995).
7
Research in Green Advertising
In the 1990s, the media picked up on the green theme and was reporting very
extensively on the subject. During this green advertising boom, many authors,
Kangun et al. (1991), Carlson et al. (1993), and Banerjee et al. (1995), felt the urge to
study and analyse green advertising in greater detail. Some authors believed that
much had been written about problems associated with environmental advertising, but
had actually seldom been addressed systematically (Kangun et al., 1991), others were
of the opinion that most environmental studies primarily focussed on the green
consumer, and very little research was done on green advertising (Banerjee and Iyer,
1993). Nonetheless, all these authors agreed that further investigation was needed in
study from environmental print advertisements that had appeared in 1989 and 1990.
In this study, a significant number of environmental claims from the ads in their
more than half of the environmental ads examined (58 percent) contained at least one
misleading or deceptive claim. Not long after this study, Carlson et al. (1993)
The authors derived a sample of environmental ads in the same time span as Kangun
et al. (1991) used for their analysis, this because these authors believed that 1989 and
1990 coincides with the period in which environmental advertising became more
within the marketing discipline. Carlson et al. (1993) found that more claims were
8
again more claims were considered to contain aspects designated as
mid 90s the Internet was used by few, most consumers received information on
environmental issues through mass media only. Banerjee and Iyer (1993) discovered,
despite the fact that consumers were depending on mass media, the majority of the
sample of print and TV advertisements on a larger time span. Print ads were collected
between 1987 and 1991 and TV ads recorded between 1991 and 1992. Their
believed this framework provided a more extensive classification scheme than the
typology proposed by Carlson et al. (1993). Banerjee et al. (1995) found that green
in their results the advertisements speak in general terms, e.g. visuals depicting the
inferences about the advertising brand while still conveying the main message of the
advert.
9
Calkins (1928) once said: “a picture can say things that no advertiser could say in
words and retain his self-respect” (McQuarrie and Phillips, 2005). On one hand,
organisations that develop and place advertisements that rely on certain kinds of
claims, may be increasing the risk that consumers will be confused by the
advertisements or find the ads misleading. On the other hand, when providing too
may cause the receiver to simply cease his or her effort to comprehend the message
Terminology
The following definitions that are key to this study have been taken from Banerjee et
Banerjee et al. (1995) define the term green advertising as any ad that meets one or
1995).
10
In a content analysis, to examine the nature of environmental advertisements, Carlson
environmental benefits;
support;
The pulling force from the market demonstrates the forces at work powered by the
green consumer. In the search for understanding the green consumer, it was
discovered that this type of consumer actually lacks brand loyalty. This behaviour
among the green consumer also forces the industry to pioneer into green products and
process innovation.
In the 1960s, the green consumer emerged from the growing concern about the future
of the earth and its inhabitants. This segment is not only worried about the purchase
and the consumption processes, they are also concerned about the production process,
11
in terms of scarce resources consumed, and with product disposal issues (Zinkhan and
Carlson, 1995).
In the study of the buyer’s characteristics of green consumers, Shrum et al. (1995)
created the following profile of the green consumer: the green consumer has an
interest in new products, is an information seeker, and talks with others about
hence may provide word-of-mouth information that other consumers respect. The
green consumer is also not prone to impulse buying, and pays attention to price.
Consumers demand clean and energy saving production processes from their
(Vandermerwe and Oliff, 1990). They demand recycled products (Roberts, 1996),
and expect them to be free of harmful ingredients and materials that cause
(Vandermerwe and Oliff, 1990), and use their purchasing power as an environmental
protection tool (Carlson et al., 1996). The range of demand for green products has
Hume and Strand cited in the article from Roberts (1990), this concern appears to be
12
According to Boston Consulting Group, even today, despite the economic
downturn, the consumers demand for green products is still rising (Manget et al.,
2009).
One of the major characteristics of the green consumer is the lack of brand loyalty
(Shrum et al., 1995; Zinkhan and Carlson, 1995). Together with their urge to actively
seek information, it implies that the green consumer will always be looking for new
products. However, if lack of brand loyalty on the part of green consumers is the
environmental messages, providing those benefits may in fact promote brand loyalty.
That is, green consumers may give preference to products that are the first to meet
their environmental needs (Shrum et al., 1995). From an innovators perspective this
is definitely a strong motivation to maintain its position to be and stay the first in their
market.
Importance of innovation
Companies that are pioneers in green innovation will enjoy the first mover advantage.
Taking this position will improve their corporate image, develop new markets, and
gain competitive advantages (Chen, 2007). As Shrum (1995), and Zinkhan and
Carlson (1995) believe that the green consumer has a lack of brand loyalty and Shrum
et al. (1995) also believes the green consumer may give preference to products that
are the first to meet their environmental needs, it looks like green innovation
13
The definition of green innovation proposed by Chen et al. (2006) is as follows:
management”.
In the same article Chen et al. (2006) explains that green innovation
recycling or no toxicity.
While the weakening economy shows signs of slowing the growth of green, Nielsen
BASES (2009) believes the longer-term green shift will persist. Innovation in green
from the competition. According to The Nielsen Company (2009) winning at green
starts with relevant product ideas, but breaking through to a broad audience requires a
more sophisticated targeting and communication strategy. Brand managers are of the
opinion that the growing trend of innovation, in which resources will be saved, is an
attractive cost saving option in the current economic climate (Neff, 2008).
14
2.4 Pushing Force from the Industry
The pushing force from the industry demonstrates the corporate shift from green
phenomenon ultimately put the government into action to formulate standards for
green advertisements known as the Green Guides, and in the Netherlands known as
In the beginning of the 90s, corporations were paying greater attention to the
environmental impact of their business activity (Banerjee, 2001) that emerged into a
dramatic growth subsided in new green product introductions (Crane, 2000; Iyer,
1995; Ottman, 1994). Green products rapidly diffused from small niches to mass
markets (Vandermerwe and Oliff, 1990). Together with these products, the incidence
and prominence of green advertising has progressively increased since this period
(Crane, 2000). Besides the consumers, also shareholders and policy makers are
over the world (Banerjee, 2001). Some theories of the firm argue that corporations
exist to maximise shareholder wealth (Zinkhan and Carlson, 1996). It is apparent that
green has become mainstream and turned into big business (Urbach, 2008).
Green Washing
Already in the early 90s Kangun et al. (1991) discovered that the potential for abuse
and inexact science, has turned into a backlash of green advertising in which
15
consumers were left confused and reluctant to engage green purchasing behaviour
(Crane, 2000). Critics of environmental advertising coined the term “green washing”
more than half of the respondents indicated they paid less attention to such messages
Advertisers have the resources and the skills to shape public opinion (Zinkhan and
Carlson; 1995), and advertising has the power to effect social change (Fisk, 1974).
Ginsberg and Bloom (2004) believe green marketing has not fulfilled its initial
promise, but companies can take a more effective approach if they realize that a one-
To control the pushing force from the industry to a certain degree, the Federal Trade
Commission (FTC) started to formulate standards for both general and specific
conditions for the use of environmental claims by advertisers, also known as the
Green Guides (Carlson et al., 1993). The guides outline general principles that apply
to all environmental marketing claims and then provide guidance on specific green
safe. The FTC issued the Green Guides in 1992, and updated them in 1996 and 1998.
Since then, general principles provide guidance to all environmental marketing claims
in the advertising industry (FTC (n.d.)). As many years have passed, Goodwin
Procter (2008) published that the FTC is considering revising the Green Guides as the
16
Guides falls well short of environmental benefits now being promoted, for instance,
the current Green Guides do not address claims regarding perhaps the biggest current
environmental issue, climate change. As the FTC is aware of the trends towards
increased green marketing, it decided to revisit its 1998 guidelines a full year ahead of
Reclame Code Commissie’, has been the body dealing with the self-regulating system
responsibility for the content and distribution of advertising messages. The three
parties that constitute the advertising industry, advertisers, advertising agencies and
the media, have formed an agreement regarding the rules with which advertising
Similar to FTC’s Green Guides, the Dutch Advertising Code Authority has
their code for environmental advertising, in Dutch ‘Milieu Reclame Code’ (Stichting
Reclame Code, 2008). Most articles are described in a broad perspective. However,
three articles are definitely worth mentioning and are interesting to be implemented in
correct. The burden of proof rests with the advertiser. The more absolute the
formulation of the claim is the more stringent are the requirements with
17
• Article 7 Designations and symbols: Environmental designations and symbols
shall not be used unless the origin of the designation or symbol is clear and no
based on the expertise of the person or body giving them (Stichting Reclame
Code, 2008).
On one hand there is an obvious pulling force from the market. Consumers demand
clean processes and recycled products, and expect them not to pollute the
environment (Vandermerwe and Oliff, 1990). Due to the fact that green consumers
have a lack of brand loyalty (Shrum et al., 1995; Zinkhan and Carlson, 1995) they are
creating a market in which green innovation takes an important position (Chen, 2007).
On the other hand there is also a strong pushing force from the industry. Driven by
phenomenon (Kangun et al., 1991), but at a later stage got neutralised by the
Finding the market balance demonstrates the importance of green advertising in the
quest to reach the green consumer. Even though high environmental concern was
that stress the importance of transparency in which third party labelling and strategic
alliances may have a major contribution. Finally, this chapter will look towards the
18
Power of Advertising
In the quest to better accord the corporate actions on with consumers’ wishes,
Ginsberg and Bloom (2004) developed a matrix consisting of four different types of
green strategies to approach the green market. The matrix has ‘defensive green’ and
‘extreme green’ strategies on the high end of sustainability of green market segments,
‘extreme green’ and ‘shaded green’ on the high end of differentiability on greenness,
and ‘lean green’ finds itself on both low ends of the axis. Using the primary
Fig 2.1 Primary Marketing-Mix Tools in Green Strategy (Ginsberg and Bloom, 2004)
According to Zinkhan and Carlson (1995), consumers that are more likely to buy
Purchasing Behaviour
The industry is levelling itself more towards the green consumer, and numerous
surveys have shown that many consumers are likely to choose one product over
19
another if they believe that they are helping the environment (Kangun, 1991).
supermarkets, high concern regarding the environment was found, but behaviours
consistent with such concern were lacking (Roberts, 1996). Also Nielsen BASES
(2009) confirms that half of American adults say they want to buy green products, but
survey proved that some consumers worry if they make a habit of purchasing green
product, they will be boxed into limited options (Manget et al., 2009). Generally it
can also be said that consumers might not be buying green if the costs of a green
products are too great (Kangun, 1991). However, according to BCG, price is not a
significant obstacle for most buyers. This behaviour could be explained through the
following views:
2. According to Peattie and Crane (2005), many companies are working from a
production orientation, and therefore believe that all their efforts are focused
3. The main issue in marketing is related to the product itself and not to the
process (Peattie and Crane, 2005; Vandermerwe and Oliff, 1990). The
industry forgets that green consumers are also concerned about the production
20
4. Zinkhan (1995) claims that self-report measures about behaviour are not
particularly well suited for green research. According to Nyborg et al. (2006)
conducted in Norway, Bruvoll et al. (2002), some 41% of those who engaged
in recycling agreed with the statement “I recycle partly because I want others
corporations are well advised to get certifications that already exist and accumulate
them by clearly labelling them on the product and advertisements for exposure. In a
survey held by Boston Consulting Group (BCG), consumers often consult labels even
though they do not always believe them. Lack of good information and lack of
awareness of green product offerings seem to be the biggest reasons why consumers
Kärnä et al. (2001) discovered that the use of eco-labels is clearly connected to the
labels, Rex and Baumann (2006) made a comparison of green marketing versus
conventional marketing (Fig 2.2) based on Kotler’s model (Kotler et al., 2001).
When looking into the ‘positioning’ stage of the marketing strategy based on
Kotler’s model, Rex and Baumann (2006) discovered that green marketing focuses on
‘product’ only and on the use of eco-labels to inform about green credentials, while
conventional marketing literature emphasises the whole range of the marketing mix.
21
The
Marketing
Demand Competitive
Segmentation Targeting Positioning
Measurement Advantage
Strategy:
Focus on green Market size The green consumers Eco-‐label Doubtful
marketing: (product)
Other means in Market needs All consumers Place, price, Possible
marketing:
Fig 2.2 The marketing strategy from two perspectives: current and past focal areas in green marketing and
examples of additional marketing means suggested in the conventional marketing literature (Rex and
Baumann, 2007)
model developed by D’Souza (2004): the environmentally green consumer will check
labels; price sensitive green consumers may check labels; for emerging green
consumers labels are not meaningful; and conventional consumers ignore benefits of
green products (D’Souza, 2004). Therefore, Rex and Baumann (2006) believe adding
the other marketing means (place, price and promotion) to green marketing could give
consumers. However, this implies more than just attaching an eco-label to a product.
label. Consumers with no environmental concern are indifferent to both positive and
negative environmental information (Rex and Baumann, 2006). Given these findings,
this may to some extent explain the success of the mandatory energy labels that are
being used in European countries, which classifies all products on a scale from A to
G. This type of energy label was initially introduced for consumer durables, e.g.
22
washing machines. In January 2008 this scale was expanded to the real estate sector.
website www.energielabel.nl, to support the use of the energy labels in the automotive
industry to classify the car market in terms of energy efficiency (Energielabel, 2009).
Strategic Alliances
Mendleson and Polonsky (1995) strategic alliances are relationships where partners
forces both parties are expected to profit from each other’s experience and this will
1995).
In the quest to find the market balance, the transparency of the market or industry is
green alternatives on the market, which is not always the case. Whenever, an
consumer. Here, third party labelling and strategic alliances may have a major
contribution.
23
Looking at the Dutch consumer market three major industries exist where green
advertising gained ground: consumer durable goods (home appliances), the energy
market, and the automotive industry. According to Banerjee (2001) especially the
latter is the most important development, as firms that are impacted by environmental
pressures more significantly than others need to be more proactive in their response to
find the green issue to be relevant (Manget et al., 2009). Since Milieu Centraal, as of
January 2008 extensively applies the energy label with the scale from A to G to the
To give an idea of the size and growth of the automotive industry in the Netherlands,
according to the Central Bureau of Statistics (CBS) the number of passenger cars has
increased by 18.9 percent from 6.3 million on the first of January 2000 to 7.5 million
vehicles the same date this year. However as these numbers just give the feeling of
the size of the market, it would be more interesting to look into the segmentation
distillation of crude oil (Hekkert et al., 2005). On the first of January 2000, 94.8
percent of the energy consumed in road transport is based on the fossil fuel crude oil.
Looking at the first of January this year, with 96.6 percent this fuel type still is the
primary energy source for most cars (CBS, 2009). While diesel increases in
24
popularity, gasoline is losing market share, most likely due to the high fuel taxes
vehicle drive trains. Popular alternative primary energy sources are natural gas,
biomass, coal, and hydro-, wind or solar energy. A variety of energy carriers can be
derived from these primary sources e.g. liquefied petroleum gas (LPG), compressed
natural gas (CNG), and electricity. Despite the fact that the conventional fuel chain is
still the primary energy source, electricity driven cars are gaining share in the
electricity-powered cars one could speak of a hockey stick effect, and is becoming an
25
electricity as the primary source actually is a hybrid car. On the first of January 2009
Another interesting trend in the last decade is the introduction of Sport Utility
natural themes has been prominent in SUV advertising. The exposure of nature
which is antonymous as SUVs are expected to have a higher fuel consumption and
Gunster (2004) believes that the irony of using remote natural locations to
motivate the use of a product that consumes excessive amounts of natural resources
and emits high levels of pollutants lies at the core of the growing public backlash
against the SUV. In the same year the documentary ‘An Inconvenient Truth’ was
published, the SUV trend peaked and extensively dropped afterwards. The number of
SUVs is still growing, but with smaller percentages, which altogether may support
Depending on the applied technology, hybrid SUV’s may reduce fuel consumption
and emissions down to the level of regular non-hybrid passenger cars (Hoogvelt et al.,
2004).
26
Energy Labels
Today, the energy efficiency of every new car is indicated with an energy label. This
way, all consumers are able to identify cleaner and more energy efficient cars on the
spot. A car with an energy label A is the most energy efficient one in its category; a
car with energy label G is the least energy efficient (Energielabel, 2009).
The initial idea would be to review all cars in each category on a yearly basis.
However, in 2007 and 2008 the government decided not to review the cars. As they
are becoming more energy efficient every day, revising the energy labels would mean
that a Smart could get a D-label (Autoweek, 2008). From January 2010, the energy
labels will gradually transition into a new CO2 tax plan (ANWB, 2008), which
basically means that the energy labels are likely to disappear by 2013 (Autoweek,
2008).
According to Ubbels et al. (2002) the Dutch tax system consists of three
components: a fixed charge on new cars, and annual charge for every car owner, and
fuel tax; only the latter can be considered as a variable cost. The authors claim this
relationship to be weak and subject to side effects. To overcome these side effects the
government is planning to shift to a kilometre charge, which will replace the current
system. Together with the CO2 tax plan, the kilometre charge is a promising system
Governmental Actions
27
• Programs like “The new way of driving”, to positively influence car drivers to
• Cause subsidy to support alternative energy sources and energy carriers, like
28
3. Research Methodology
While content analysis was a popular research topic in green advertising in the early
to mid 90s, this approach disappeared after the year 2000 (Chamorro et al., 2009).
Therefore, the anatomy has not been studied extensively after the last revision of the
Green Guide and therefore does not address claims regarding perhaps the biggest
current environmental issue, climate change (Goodwin Procter, 2008). The main
purpose of this study is to examine the anatomy of green advertising through content
analysis in the past three years. By understanding the contemporary anatomy of green
advertisements, the results will assist marketers to move green advertising into a
mature stage, if it has not matured already. This chapter describes the methodology
of the proposed research method. The first step was to identify green advertising
from the complete dataset. After a manageable sample was developed, a pre-analysis
the content analysis. Finally, the framework and the data methodology are described.
The Media Group of The Nielsen Company in the Netherlands is monitoring all major
television stations and press titles in the Netherlands, and does this on both a national
and regional level. However, due to consistency reasons for the study, the focus has
29
All media types are monitored on expenditure and creative activity. The expenditure
is calculated by rate card and expenditures reported are gross figures. All media types
are coded with the following details: advertiser, brand, product, description, date,
Company, 2009).
The complete media lists for the expenditure coverage as well as the creative
coverage of television stations, newspaper titles, and magazines titles can be found in
As global warming probably reached its tipping point right after the documentary ‘An
Inconvenient Truth’ was released in 2006, it can be expected that the awareness of
identification of green ad campaigns from January 2006 until April 2009, thus a data
sample of at least three years, helps to assure greater accuracy of the research results
In terms of media preference, Shrum et al. (1995) and Zinkhan and Carlson (1995)
believe that green consumers are more receptive to print rather than television
makes the print medium an obvious choice. Therefore, magazines and newspapers
30
Broadcast media, i.e. television, is a low involvement message-receiving
context (Megehee, 2009), while print by its structure can convey concrete information
more easily and thoroughly (Shrum et al., 1995). From studies by Larkin (1979) and
Belch and Belch (1993) of all advertising media, television is the most mistrusted
(Shrum et al., 1995), which makes this also an interesting media to include in the
dataset.
consumer) for the media types magazines, newspapers and television, this time span
manageable size (Kassarjian, 1977) and is representative for a large part of the
population as the automotive industry is one of the largest advertising industries in the
Netherlands.
3.3.1 Methodology
The main research approach for this study is content analysis. Kassarjian (1977)
describes content analysis as the study of the message itself, and not the
communicator or the audience. The author found that most researchers agree that the
systematic, and quantitative. Content analysis will not tell whether a given work is
good literature (Kassarjian, 1977). With this token, with content analysis the
advertisements will not be judged whether they are good or bad, true or misleading.
With content analysis the advertisements will be mapped how green advertising is
31
constructed today. The analysis will also give the opportunity to estimate percentage
shares and trends, and judge whether the ads have developed and matured in the past
three years, bearing in mind the trends observed in the literature review.
creatives (a term used within Nielsen and the advertising industry to refer to the
3.3.2 Identification
The identification of the ads has been conducted according to the guidelines of
Banerjee et al. (1995) who define green advertising as any ad that meets one or more
1995).
4. Since SUVs are often promoted in a natural environment, only a 100% natural
5. Besides a 100% natural environment, the colour green is often associated with
32
implicitly link to environmental advertising. An advertisement will be
considered green as soon as more than 50% of the cars displayed in the ad are
green coloured or when the background is green coloured for more than 50%.
3.3.4 Pre-Analysis
Before starting the content analysis phase, thirty advertising messages have been
From the pre-analysis it appeared that not all components were of equal importance.
This was due to the fact that this study is focussed on the automotive industry only.
For example, the advertising appeal ‘organic’ may be an important ad appeal element
in the fast moving consumer goods (FMCG) industry, but is not an applicable element
in the automotive industry, at least not yet. After a handful of amendments of the
labels and definitions, the framework was ready to be employed on the complete
dataset.
2.3.5 Framework
The framework that has been used to content analyse magazines, newspapers, and
television ads has been inspired based on several authors. In the early and mid 90s
the key authors who studied the anatomy of green ads through content analysis were
Banerjee et al. (1993; 1995) and Carlson et al. (1993). The main elements can be
33
Product
Ad
Orientation
Process
Image
Env.
Facts
Emotional
Financial
Ad
Appeal
Content
Analysis
Informative
Ad
Issues
Corporate
Testimonial
Rational
Eco-‐Labelling
Ad Orientation
The orientation of the ad message has been constructed according to the classification
developed by Carlson et al. (1993). The authors identified five types of green
advertisements. However, in case an advertisement did not meet one of the five types
‘implicit’.
environmental benefits;
34
4. Environmental Fact: the claim involves an independent statement that is
5. Combination: the claim appears to have multiple facets (Carlson et al. 1993);
and
6. Implicit: the claim has green characteristics but does not qualify as one of the
above
As a number of advertisements may find themselves in a grey area, some of the types
in the same shot as the product. In the latter the advertisement does not
However, by placing the two elements (the green positioned brand and the
product) in the same shot (print or television), the green image is directly
3a. Image Orientation: the claim focuses on the organisation rather than the
5a. Combination: the combination that was found was Product- and Image
35
As the classification between the five types of green advertisements do not express
has been added with a binary code (Y/N). The argumentation had been given a Yes in
1b. Product Orientation: the claim reveals details of the fuel consumption rate or
2b. Process Orientation: the claim reveals details or proves of the responsible
4b. Environmental Facts: the claim goes into detail of the environmental issues
Ad Appeal
The content analysis of the appeal of the advertising message has been based for a
major part on the classification and its sub-classification scheme used by Banerjee et
al. (1995) and Banerjee and Iyer (1993): zeitgeist, emotional, financial, organic,
the automotive industry or to date, ‘zeitgeist’, ‘organic’ and ‘comparative’ have been
replaced with ones that are relevant in this industry and time. To stress the main
focus of the advertising message, only one ad appeal can be selected to classify the ad
message. However, testimonial is the only exception to the rule and will be used as
36
supporting information.
The following classification and sub-classification scheme has been employed to the
data set:
6. Rational: plain.
determined why they were coded implicit. For this reason a seventh ad appeal was
7. Implicit: reason…
Ad Issues
As there is a time span of at least ten years between the large majority of the content
analyses that were done in the early to mid 90s and today, this conceptual model will
take several factors into account regarding the “new” global warming, e.g. climate
change. The ad issues from Banerjee et al. (1995) used in their content analysis do
not seem to be from this time. Issues that were important at that time, e.g.
37
‘atmosphere’, ‘land’, ‘water’, ‘animal’, and ‘plant’, would categorise today’s ads in
too shallow a way. Issues have been captured along the way of the content analysis
process, in which issues like ‘climate change’ and ‘carbon dioxide emission’ have
been recorded.
Contemporary Elements
The contemporary elements around the regulations and trends, i.e. verification of
compliance, third party certification, strategic alliances and green innovation have
these can be divided into three different attributes: third party, voluntary or
mandatory, and positive, negative or neutral. However, the analysis of the test
label to the products that have these attributes. One of the best examples is
2005). According to the FTC (n.d.), unless the product contains 100 percent
38
recycled materials, the label must indicate how much of the finished product is
resource, usually one that is complementary, and by joining forces both are
expected to profit from the others experience”, and can have three types of
(Chen, 2007) can be divided into two types: green product innovation or green
claims, such as ‘environmentally friendly’, ‘clean’, ‘green’, and ‘good for the
correct should be permitted to use this claim (Stichting Reclame Code, 2008).
These are in Dutch: milieuvriendelijk, schoon, groen, en goed voor het milieu
As a result of the detailed processing of the content analysis, the following unit
measurement has been applied in the Excel program. Most elements on the Levels 1
and 2 were inspired from the literature review or have been copied over from the
Nielsen database and remain untouched. On level 3 however, a few amendments had
39
Table 3.1 Unit measurements
40
3.4 Data Analysis
The research approach used in this study is the descriptive approach in which the
results of the content analysis should discover answers to the questions: who, what,
when, where and how (Cooper en Schindler, 2003). This study attempts to define the
this study also attempts to describe the green advertising development around and
which these 4,000 ads were published or broadcast. Here, this study is trying to find a
in the Netherlands.
interpretations that are easily drawn from the unweighted results. The author believes
the more frequently an ad aired, the more weight it should carry in an analysis when
the goal is to answer questions about strategy and effects. By using the frequency-
weighted method the content analysis takes into account the number of incidents of
weight that takes into account more advertising details (i.e. incidence, volume, media
channel rate), thus considering the audience size and allows a further distinction
between aired and watched ads, the rate-weighted method provides the more intuitive
measure.
41
Type of Advertisements
Automotive Industry
Weighted
The initial coding process of the creatives took place based on unique campaigns.
After the completion of this process, the research results are linked to the advertising
expenditure information provided by the Media Group of The Nielsen Company the
takes into account a number of key variables, i.e. incidence, volume, and media
channel rate, and therefore will give a better reflection of the “real” market. For
instance, there is no doubt that a 30 second commercial will have a different impact
compared to a 5 second one; popular magazines apply a higher rate but will have a
to the research results, constructed conclusions can be drawn from which the
42
4. Research Results and Analysis
4.1 Chapter Overview
The aim of this study was to identify the anatomy of green advertising that consumers
are being exposed to today; and to understand how it developed around and after the
documentary ‘An Inconvenient Truth’. As such, the objective of the study were
twofold: a) to identify the anatomy of green advertising in the past three years; b) to
understand how it developed from 2006 onwards. The identification of the anatomy
of green advertising was done through creative analysis and the development by trend
analysis.
This chapter will detail the trend analysis weighted by advertising expenditure
displaying a reflection of the “real” market in the past three years. This analysis will
be supported with interesting findings from the creative analysis. To understand how
green advertising developed from 2006 onwards, any graph that is displaying the
period on the horizontal axis, the documentary ‘An Inconvenient Truth’ has been
4.2.1 Overview
consisted of 4051 advertising creatives. In the first step of the process, the population
was brought down to 632 advertising messages that appeared to have a green flavour.
This means that 15.6 percent of all ads explicitly or implicitly addressed the
In the pre-analysis it was found that SUVs are often promoted in a natural
43
environment, and it was decided to add an additional condition that only a 100%
natural environment, thus without roads or artificial elements besides the car will be
of green ads would definitely be higher than 15.6 percent, contributing a bigger share
to implicit advertising, in other words this may contribute to the phenomenon green
washing.
With a share of 15.6 percent of the total automotive ad market, green advertising is a
visible development in the automotive industry. It is very normal for the automotive
industry to show oscillations, or cycles, every year. By looking at Fig 4.1 the past
three years have shown a specific pattern: growth during the first 5 months of the year
(1), the summer months show a dip (2), which is followed by an explosion of car ads
in august (3), and on its turn decreases towards the end of every year (4).
25
3
4
20
1 2
15
10
5
0
2006
2007
2008
2009
Total
Ad
Spend
Non-‐Green
Green
However, when looking at the red arrow in the same figure, the first months of 2009
show a different development. Even though the first two months still show a positive
development, the increase is not as promising as the preceding years, and the decrease
44
in April is unexpected. Despite the fact it cannot be scientifically proven, as this
variable has not been considered in this dissertation, it could be that this development
Even though the economic crisis may have hit the automotive industry hard, there is a
positive development for green advertising. This development is more obvious when
looking into the percentage share of green advertising compared to the total
40%
30%
20%
10%
0%
2006
2007
2008
2009
The above graph (Fig 4.2) shows a relatively steady increase of green advertising in
the last three years. Even though the advertising market is showing an abominable
development in 2009, these figures show a heavy increase for green advertising from
4.2.2 Advertisers/Brands
advertising shares, and to discover which brands have the largest percentage share
45
In the past three years, 28 brands have published or broadcast some form of green
advertising. In green advertising expenditure, two brands have an obvious large share
in comparison to the remaining 26 brands. The brand that represents almost a quarter
of the total of green advertising expenditure is Daihatsu (23.9%); the second biggest
share is from Toyota (16.8%). Interesting to know is that these brands, Daihatsu and
Toyota, belong to the same holding company. The third brand, Lexus, which is also
part of the holding, does not rank in the Top 10. The brands completing the Top 5
green advertising spenders, that have a share between 10.0 and 5.0 percent, are
Citroen (6.6%), Opel (5.9%), and Ford (5.0%). The majority of the brands find
themselves in the middle section, that have a share between 5.0 and 0.1 percent, are
Volkswagen (4.4%), Peugeot (3.8%), Suzuki (3.6%), Hyundai (3.4%), Mazda (3.3%),
BMW (3.1%), Lexus (2.9%), Renault (2.7%), Honda (2.5%), Mercedes Benz (2.5%),
Audi (2.3%), Fiat (1.8%), Chevrolet (1.4%), Seat (0.8%), Skoda (0.8%), Mitsubishi
(0.7%), Kia (0.6%), Smart (0.5%), Saab (0.2%), Volvo (0.2%), and Mini (0.1%).
Brands that have a share below 0.1 percent are Jeep (0.027%), and Subaru (0.002%).
Another interesting aspect in the analysis of brands is to look at the percentage of total
spend allocated to green advertising. In Fig 4.3 it is again Daihatsu that is leading the
chart. By looking at the figures, Daihatsu is allocating almost their total advertising
integrating a green butterfly into their logo and the use of clear sentences like “Rij
industry, it slightly biases the study and therefore may be left out in a few charts.
46
Percentage
of
total
spend
allocated
to
green
advertising
by
brand
DAIHATSU
97.4%
BMW
59.8%
MAZDA
37.0%
HONDA
33.0%
SMART
33.0%
TOYOTA
28.8%
LEXUS
27.2%
AUDI
20.2%
SUZUKI
16.2%
CITROEN
16.0%
FORD
14.2%
MERCEDES
BENZ
11.7%
HYUNDAI
10.6%
OPEL
10.5%
VOLKSWAGEN
10.3%
FIAT
8.9%
MINI
7.4%
MITSUBISHI
7.2%
PEUGEOT
6.6%
SAAB
6.2%
CHEVROLET
6.2%
RENAULT
5.2%
SKODA
4.3%
SEAT
3.0%
JEEP
2.6%
KIA
2.1%
VOLVO
1.1%
SUBARU
0.1%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
Toyota that has the second largest percentage share in the green advertising
expenditure, cannot be found in the Top 5 of the percentage of total spend allocated to
green advertising. Even though it is one of the greenest brands, they do not even
allocated one third of their advertising budget to green advertising. The fact that
Toyota still ranks high in the total expenditure in green advertising can be explained
by its large size of their advertising budget, which is almost 2.4 times bigger in
The brand that allocates the second largest share of their advertising budget to
green advertising is BMW. Even though BMW has a small share in the total green
47
budget to green advertising. Therefore, whenever a consumer has seen a BMW ad in
the past three years, there is a 60 percent change that it was a green one.
The brands, Mazda (37.0%), Honda (33.0%) and Smart (33.0%) allocate
almost a third of their budget to green advertising; Toyota (28.8%) and Lexus (27.2%)
around a quarter; and the remaining brands allocate less than 25 percent of their
4.2.3 Products
Combined advertisements in which multiple products are shown have been taken out
of this specific analysis, as these details are only available by brand and not by
product.
When looking into single product advertisements, the Toyota ‘Prius’ has been the one
most advertised. In second position it is Toyota again, which has invested a lot in the
‘Aygo’. In third place ranks Toyota’s sister company Daihatsu with its ‘Cuore’.
It is surprising that 8 out of 10 brands in this Top 10 are Asian brands. The
only European brand is Peugeot ranking fourth with its ‘308’. The only American
48
4.2.4 Media Type
expenditure again, but this time split by media type (Fig 4.4), one could see that print
particular the media type newspapers contributed to this positive development for
print media.
In 2008, newspapers and television show an extreme dip during the summer,
Fig 4.4 Percentage of green advertising in total automotive ad expenditure by media type
displaying the steadiest positive Fig 4.5 Percentage change of green advertising by media type
49
Regarding the media shares of green advertising, magazines are becoming more
popular throughout all years while newspapers were popular in 2007 but decreased in
2008 again. Television still has the largest share throughout all years.
magazines (10.0%). In 2006 these percentages were 77.3%, 15.6%, and 7.1%,
respectively.
The next level after the media types is the analysis of media channels. For broadcast
media this level consists of stations; for print media they are known as titles.
Magazines
With 1.20 percent of the total green advertising expenditure, Elsevier is the magazine
in which green advertising is invested most. The remaining magazine titles have a
share below 1.00 percent. The magazines completing the Top 10 are the following:
(0.34%), Plus (0.31%), Sprout (0.23%), HP/De Tijd (0.23%), Top Gear (0.20%), and
It is an obvious observation that the popular and biggest magazines can be found in
this Top 10. Therefore another interesting analysis would be to look at the percentage
media channel. This analysis will give more insight in terms of the greenness of the
media channels, in this case the magazine titles. Fig 4.6 shows the Top 25 greenest
magazines in the past three years. To give an example, the magazine ‘Hart Voor
Dieren’ displays a 100% score: this means whenever an automotive advertising was
50
found, it was a green one in all cases. This analysis does not take into account the
popularity or the number of car ads, but does give insight about the greenness of the
Fig 4.6 Green advertising percentage of total automotive spend by magazine title
It is not surprising that a lot of green magazines titles, such as Salt Magazine, a
magazine that is supporting a sustainable world (Salt, 2008) and Green.2, the first
green glossy that believes in this second green wave (Green2, 2008), are listed in the
Top 25. These types of magazines generally contain advertisements from Toyota and
Honda, promoting their hybrid cars, and advertisements from Daihatsu, Mini and
Top 25 as well. In this particular case it is BMW, promoting their new BMW 1 Series
51
with green energy labels. Penthouse generally does publish a lot of car
Newspapers
With 5.23% percent of the total green advertising expenditure, De Telegraaf is the
titles have a share below 3.00 percent. The newspapers completing the Top 10 are the
(1.49%), Metro (1.36%), De Pers (0.95%), Het Financieele Dagblad (0.88%), Sp!ts
Again, the largest media channels represent the 10 top spenders mentioned above.
The analysis in terms of the greenness of newspaper titles draws a different picture of
De
Pers
53.2%
PS
Van
De
Week
51.2%
FD
Persoonlijk
38.8%
Sp!ts
35.5%
Next.Guide
32.9%
Het
Financieele
Dagblad
28.3%
Trouw
26.6%
NRC
Handelsblad
25.8%
Parool
Magazine
25.8%
Metro
25.3%
De
Volkskrant
21.0%
Next.One
20.1%
De
Telegraaf
18.0%
Volkskrant
Magazine
16.0%
Het
Parool
12.3%
NRC.next
12.0%
AD
Nieuwsmedia
11.3%
M
Magazine
8.2%
De
Telegraaf
Op
Zondag
7.4%
0%
20%
40%
60%
80%
100%
Fig 4.7 Green advertising percentage of total automotive spend by newspaper title
52
In the analysis of the green advertising percentage of automotive spend by newspaper
title, the newspapers at the top are represented by free paper press, such as Dag, De
Pers and Sp!ts, and have a relatively low advertising expenditure. Dag, a free
age, which is a rather large target group (Dag, 2007). De Pers is targeting on the
same age range, their specific target group of the higher educated with an above-
modal income (De Pers, 2009). The third free newspaper, Sp!ts, targets a younger
audience, e.g. students and young professional (Sp!ts, 2008). None of these three
promoting their hybrid, and Daihatsi, Fiat, Opel and Suzuki promoting their small
vehicles.
Television
With 14.08 percent of the total green advertising expenditure, Nederland 1 is the
station on which green advertising is invested most. The television station that also
has a large share, and is ranking second, is RTL 4 (13.94%). The remaining
television stations have a share below 8.00 percent. The television stations
completing the Top 10 are the following: Nederland 3 (7.26%), RTL 5 (7.26%),
53
Green
advertising
percentage
of
total
automotive
spend
by
television
station
Nederland
1
20.1%
14
13
12
11
10
9
8
7
6
5
4
3
2
1
Nederland
2
20.0%
RTL-‐8
18.9%
Nederland
3
18.3%
Comedy
Central
16.2%
RTL-‐5
12.6%
RTL-‐4
12.5%
RTL-‐7
11.1%
Net
5
10.4%
National
Geographic
10.2%
V8/Veronica
10.2%
SBS
6
8.9%
TienTV
8.5%
MTV
1.4%
0%
20%
40%
60%
80%
100%
Fig 4.8 Green advertising percentage of total automotive spend by television station
Looking at Fig 4.8, the same conclusion as the analysis by media type can be drawn,
that the percentage of green advertising is low in television in comparison to the print
titles. Nederland 1 has the highest advertising expenditure and the highest green
advertiser is targeting on the family viewer (Ster, n.d.). Advertisers that are targeting
through Nederland 2, ranking second in the list, are trying to reach an audience that
publishers airing on this channel is LLiNK, which supports a better balance between
(LLiNK, n.d.). Ranking third in the list is RTL 8. As most women prefer smaller
cars, which are in most cases the energy efficient ones, this channel with women as
their target group is an obvious choice to broadcast green advertising (RTL, 2009).
When looking lower down the list, it is surprising that National Geographic, a
network that is inspiring people to care about the planet (National Geographic, 2009),
is ranking tenth.
54
4.3 Advertising Orientation
4.3.1 Overview
The classification of the ad orientation according to the model of Carlson et al. (1993)
has resulted into the following: overall, the large majority of all green ads have a
product orientation (65.0%); followed by the combined orientation and image, 15.4
and 14.3 percent respectively; quite a percentage of ads appeared to have an implicit
character, 4.3 percent; just a hand full of ads had an orientation towards
Regarding the combined orientation, the only combination found was the
image and product orientation. For broadcast ads these were relatively long ads that
were promoting the corporate image, its activities, and linked it to one of their
products at the end of the advertisement, thus focus points on both brand and product.
When looking into the details of the percentage of green advertising in total
55
The first interesting observation is that the use of the environmental facts as the main
Truth” was released (fig 4.9 - A). This development transitioned into a more product-
based orientation and the combined or the image orientation were any longer
alternative options, at least not until mid 2007 (B1). From mid 2007, the green
advertisements were balancing between all different types of ad orientation until 2008
where ‘Implicit’ advertising suddenly became popular (C). This development lasted
till mid 2008 and transitioned into the growing popularity of image and product
orientation. The latter exploded into a major bubble and became the most popular
Notice the two periods that have been identified in which the image does not
show to have an important role; first in the last months of 2006 and second in the last
month of 2008 onwards. Across the complete period, product orientation has always
been the leading type. However, during the two bubbles when image orientation was
Orientation.
4.3.2 Media
It is not unexpected that the product orientation is the most popular ad orientation
across all three media types. As product orientation has shown to be the leading type
and television has the largest share, it is expected that the percentage of these
variables should be relatively higher than the other ad orientations or media types.
The results show that the product orientation on television represents almost half of
the green advertising expenditure (47.5%). However, despite the smaller share of
56
newspapers, the product orientation has a stronger preference in comparison to all
popular after Al Gore’s documentary, were only broadcast on television. The brand
4.3.3 Argumentation
analysis found resulted that not even half of the green ads (43.8%) give arguments to
support their advertising message. This is due to the fact that television, which
already has proven to be the heavier media type in the automotive industry, barely
2008
Environmental
Facts
Image
2007
Product
Combination*
2006
Implicit
-‐100% -‐80% -‐60% -‐40% -‐20% 0% 20% 40% 60% 80% 100%
57
When looking at Fig 4.10, one can see that the use of argumentation is undergoing a
shifting to the right hand side of the chart. Even though combined orientation is
disappearing on the left hand side. Image orientation is more or less divided between
2008
2006
one could notice that the lack of
-‐100%
-‐50%
0%
50%
100%
argumentation used in television has
2009*
caused the major shift to the left in
2008
2009 in Fig 4.10. When moving the
2007
2007
remaining media type, newspapers, is
2006
showing a negative development in
-‐100%
-‐50%
0%
50%
100%
terms of argumentation usage.
58
4.4 Advertising Appeal
4.4.1 Overview
The most comprehensive part of the content analysis is the ad appeal. The ad appeal
classifies the advertisement into six different types of appeal: emotional, financial,
informative, corporate, testimonial, or rational. If during the first step of the process,
the advertisements were coded as implicit, then the ad appeal would automatically fall
into the seventh option ‘implicit’, together with the argumentation why this specific
stand alone ad appeal, the results for this variable will be discussed last.
The most popular advertising appeal is advertising through emotions. More than half
of all green advertisement found uses this type of ad appeal (55.2%). Another
popular strategy is the financial appeal (29.1%). This is not surprising as financial
incentives generally are important to convince consumers to buy a new car. The third
largest ad appeal is the corporate appeal (10.5%). The informative and the rational
appeal have a share below 1.0 percent. The advertisements with an implicit character
When looking into the percentage share split by year (Fig 4.12) it can be noticed that
undermining major shifts. Due to the credit crunch, the decreasing popularity of the
59
Percentage
of
green
advertising
in
total
automotive
ad
expenditure
by
ad
appeal
50%
40%
30%
20%
10%
0%
2006
2007
2008
2009
Emotional
Financial
Informative
Corporate
Rational
Implicitly
Appeal
Starting with the emotional appeal having the largest share (55.2%), an interesting
observation is that for nearly a quarter of the emotional appeal the advertiser tries to
high in the ranks (22.0%); in third place the advertiser highlights the ‘excitement’ of
their product (15.5%); and in fourth place advertisers use a very green approach,
60
With a more detailed scope period wise, in 2006, besides ‘humour’ the industry also
had a focus on the comfort of cars. A shift can be seen in 2007 from ‘humour’ and
‘comfort’ towards a more responsible way of driving. Advertisers also addressed the
notion that exciting cars can be environmental friendly as well. In 2008, the majority
2009 show a surprising shift from humour towards a touching approach by persuading
consumers with ‘warmth’. However, this is a trend measured in the first four months
The second most popular approach is by financial appeal (29.1%). With a 43.3
percentage share, the use of cause subsidy is most frequently used of all financial
appeals. Cause subsidy gained importance as the number of energy efficient cars with
energy labels A and B grew and advertisers shift the message towards rewards or
discounts. Less energy efficient cars get penalties; this punishment is also known as
“slurptax”. Hyundai is the only car brand that anticipated on the latter, hence in a
humoristic way.
in terms of overall share. It is not surprising that cause subsidy is most commonly
used in television ads, but they have proven to be extremely popular in newspaper ads
In 2006, the majority of the industry promoted their environmental cars by stressing
the fact that consumers who buy an energy efficient car, which will be subsidised by
the government. At that time, this was the only incentive to buy an environmental
friendly car. In the second half of 2007 more financial incentives became available.
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Consumers were offered to split the payment and as consumer prices became more
flexible, the automotive industry started to promote their cars by offering more and
more discounts or special offers. In 2008 in terms of share of spend, discounts were
the leading financial appeal. Also other financial options became available: from new
So far 2009 shows a further growth in discounts, the majority of other money
saving options are slowly disappearing and new financial incentives arise.
Consumers now get an amount of cash back when purchasing a car. It looks like the
automotive industry is struggling with the financial crisis and is attempting in every
The remaining appeals, accounting for 11.7 percent, consist of ‘corporate appeal’,
‘informative appeal’, and ‘rational appeal’, respectively 10.5 percent, 0.8 percent, and
0.03 percent.
With 10.5 percent, ‘corporate appeal’ is the largest of the remaining share. By using
this kind of appeal the advertiser stresses the corporate social responsibility. Only in
a few occasions does the advertiser also mention the specific actions taken.
have done this in an advertorial. In 2006 the general subject was the reliability of
their products. In 2007 also the cleanness of a car was an information subject. In the
62
whilst some of the advertisers still mention their ecological programs and the
in magazines as print by its structure can convey concrete information. The lack of
affairs.
other appeals, therefore not falling into one of the categories, it was coded as rational.
In short, these ads displayed the cars with the brand only. These advertisements
represent 0.03 percent of the green ads, which is 0.004 percent of the complete
The remaining advertising campaigns, 4.3 percent of the sample, were coded as
implicit. These advertisements had been found implicit as half of the ads used one or
more green-coloured cars in their advertisement. Also the use of a 100 percent
natural environments means no roads or any other artificial elements other than the
vehicle itself. Other advertisers pun with words and symbols, and created a bias
advertisement. Also the use of a 100 percent biophysical environment and the misuse
63
of the theme ‘climate’ added to implicit advertising. While in 2006 and mainly 2007
the shares were more or less evenly divided, on the transition of 2007 into 2008 the
majority of implicit ads, were labelled as such, due to the exposure of green coloured
cars. Also the share of the usage of a 100 percent natural environment exploded. At
the beginning of 2008 the use of the natural environment took the lead. After the
summer of 2008, the implicit advertising slowly faded away, and has, with a few
To stress the focus of the ad message, only one appeal could be selected to classify
the ad message. Testimonial information was the only exception to the rule and has
In the automotive industry quite some advertisers have been using familiar and
unfamiliar faces to endorse their cars. Almost two thirds of the advertisements using
the testimonial strategy have done this through celebrity endorsement; one third used
an expert; and only one advertiser, Daihatsu, chose to use unfamiliar faces to endorse
their products.
Regarding the media choice, both celebrity and expert endorsement were very
popular on television. Daihatsu, the only brand using unfamiliar faces, choose to do
64
4.5 Advertising Issues
4.5.1 Overview
From the total advertising expenditure of advertisements that have been considered to
be green, 28.5 percent addresses green issues. These green issues vary from animal
When advertisers chose to address one of the issues, almost half of them addressed
the issue around carbon dioxide emissions. This issue is no doubt the most important
topic and is definitely gaining more awareness with the introduction of the ‘Energy
Label’.
Fig 4.13 Percentage of green advertising in total automotive ad expenditure by advertising issue
When looking into a more detailed analysis of the complete period of the sample (Fig.
dioxide emissions has been relatively low in 2008, and extremely high in the first four
single issue of their choosing in 2007. Besides the carbon dioxide emissions, ‘Planet
preservation was the most important topic in 2007. Very interesting outliers are the
65
animal welfare issues. These are particularly interesting, as they have been spotted
during the summer of 2006 and the summer of 2008 only. The oscillations of
automotive advertising have shown that these particular periods are quiet months.
Therefore the investments made by Suzuki in addressing the animal welfare issues
The issues that show a negative trend are ‘Global Warming’ and ‘Climate Change’.
Global warming had been an interesting topic four months before the publication of
“An Inconvenient Truth”. Daihatsu and Toyota were the only brands that piggy
backed on this specific global warming trend, and lasted until the first quarter of
2007.
share.
examples by Ad Issues.
Of all green advertisements found, 18.2 percent of the ads use the ‘Energy Label’ to
indicate their level of energy efficiency; 7.8 percent were shown to use a different
third party label; and 74.0 percent do not use any sort of third party labelling.
66
By putting all third party labels into one chart, three developments can be identified
The first is animal welfare and nature. From mid to the end of 2006 Suzuki
promoted heavily on its Vitara and their support for the Rhino Mkomazi National
Park. With an overlap with the Rhino Mkomazi in the end of 2006 Toyota started
advertising with a third party label, this time with the World Wide Fund for Nature
(WWF) on the models Aygo, Prius and Yaris. Also Daihatsu used the same third
party label on its Sirion, Cuore and other models. Both brands, which fall under the
same holding, continued using the WWF label until the end of the first quarter of
2007.
The second development is the focus on climate change. Right when the
WWF label was slowly taken off the screen, Daihatsu started to attach another third
peaked in the summer of 2007 and slowly faded away towards the end of that same
year. In 2008 Daihatsu brought this third party label back to life, only this time with a
The last and most interesting development is the use of the energy indicators.
The energy label has been seen for the first time in advertisements in September 2007
67
Percentage
of
green
advertising
in
total
automotive
ad
expenditure
by
third
party
eco
labels
25%
20%
15%
10%
5%
0%
2006
2007
2008
2009
Energy
Label
Hier
ISO
14001
Rhino
Mkomazi
WWF
Combination*
When looking into the development of the ‘Energy Label’, from the media shares it
can be concluded that the explosion of the energy label use is actually caused by the
media type television only. However, because of the relatively heavy weight of this
advertising expenditure calculated by media type, print media has the largest
percentage share in terms of energy label use. For the period September 2007 to
April 2009 of all advertisements, 8.1 percent of green newspapers ads and 7.0 percent
of magazines ads use the energy label to indicate their level of energy efficiency.
Despite of the explosion in September 2008 and the first four months of 2009 that was
caused by television, the average for green television ads was 4.4 percent. While
print ads are showing heavy fluctuations, television is displaying the steadiest positive
For more information on third party labelling found in the sample, please see
68
4.6.2 Eco Labelling: Private
Another popular eco-labelling approach it through private labels. Half of all green
advertisements found use private labels to identify their green products from their
product range (49.9%). Private labels were identified across 17 brands and differ
from just a simple green butterfly on the brand logo to a complete green product
programme.
As Daihatsu has integrated the green butterfly into their logo, the expenditure of this
private label is extremely high, and therefore may be slightly biased in comparison to
The brands Daihatsu, Honda and Toyota appear to be the first brands using private
eco labels, at least in the period comparison from 2006 to 2009. As Daihatsu is using
a green integrated marketing strategy it is not surprising to see that their expenditure
is pretty much stable across all years studied. Toyota’s ‘Hybrid Synergy Drive’,
promoted in their world-famous Prius, is showing a positive trend across all complete
years. While Toyota is showing a positive trend, Honda with its Civic ‘Hybrid’ is
The year 2007 shows a peak in private eco label use. Big European brands
Most of these private labels slowly disappeared in 2008, except for BMW,
Renault and Volkswagen which gave their campaigns an extra financial injection.
69
That same year more German brands started to show their interest in the green
fuelled engines; for Smart, Daimler introduced the ‘Micro Hybrid Drive’; besides the
The first four months of 2009 already shows a handful of new private labels.
This time with the majority of Asian brands: Mitsubishi introduced ‘ClearTec’,
Toyota ‘Optimal Drive’, Kia ‘ISG’. The Italian brand Fiat launched ‘EcoPlus’ in
2009.
By removing the scope of Daihatsu and by sorting on percentage of private eco label
use of the total automotive ad expenditure, with 1.17 percent Toyota outnumbers the
Other private eco labels with +0.3 percent share, Opel’s ‘EcoFlex’, BMW’s
and 0.39%, follow Toyota. It is surprising that Opel is in second position even though
70
Percentage
of
private
label
use
in
total
automotive
ad
expenditure
DAIHATSU
-‐
Green
Butterfly
TOYOTA
-‐
Hybrid
Synergy
Drive
OPEL
-‐
EcoFlex
BMW
-‐
EfficientDynamics
VOLKSWAGEN
-‐
BlueMotion
RENAULT
-‐
Eco2
TOYOTA
-‐
Clean
Power
Diesel
MERCEDES
BENZ
-‐
BlueEfficiency
MITSUBISHI
-‐
Cleartec
TOYOTA
-‐
Toyota
Optimal
Drive
HONDA
-‐
Hybrid
CITROEN
-‐
Airdream
MERCEDES
BENZ
-‐
TrueBlueSolutions
FORD
-‐
Flexifuel
MERCEDES
BENZ
-‐
BlueTec
2009*
FIAT
-‐
Ecoplus
2008
SAAB
-‐
BioPower
VOLVO
-‐
Drive
2007
MINI
-‐
EfficientDynamics
2006
SMART
-‐
Micro
Hybrid
Drive
KIA
-‐
ISG
0.0% 0.2% 0.4% 0.6% 0.8% 1.0% 1.2% 1.4% 1.6% 1.8%
The Toyota Group, from which Daihatsu and Lexus take part, is the most active
holding in the automotive industry. Lexus, a brand that is using the same hybrid
technology as Toyota, does not appear on this list. The reason for this is, while
Toyota is using a real logo for their ‘Hybrid Synergy Drive’ technology, Lexus is not
using any logo or recognisable wording to specifically identify their green product
range. They do have green advertising, though as they employ a relatively modest
For more information on all mentioned private labels, please see examples in
71
4.7 Contemporary Elements
Only two brands, Opel and Renault, which makes up for 2.1 percent of all green
According to the FTC, unless the product contains 100% recycled materials,
the label must indicate how much of the finished product is in fact of recycled
material (D’Souza, 2005). However, the identified ad campaigns use the recycling
symbol in a slightly different way than proposed by the FTC. The percentage next to
the recycling symbol states the percentage of the car that can be recycled, and not the
Both Opel and Renault displayed the recycling symbol in 2007. However, it is
only Renault that chose to use to state the percentage of how much of the car can be
recycled. In 2007 the corporation communicated that 95 percent of the car can be
namely 85 percent.
For more information on all the recycling symbols, please see examples in Appendix
6.8 percent of all green advertisements found use a form of strategic alliance. The
brands behind this percentage are Daihatsu, Suzuki, and Toyota. A side note is that
not all ad campaigns are reflecting true strategic alliances. A good example is
Daihatsu piggy backing on Toyota’s green and reliable image, or lifting images from
72
the popular documentary of Al Gore. The ones that are seen to be piggybacking have
been greyed out in Fig 4.16. The remaining relationships are considered to be true.
Besides piggybacking, true relationships exist among all three brands, with
Daihatsu having the most alliances. Daihatsu refers to the ‘Consumentenbond’ (an
organ that protects the consumers), ‘Hier Nederland Klimaatneutraal’, and the ‘World
Wide Fund for Nature’; Toyota only refers to the latter, the ‘World Wide Fund for
Nature’; and Suzuki is only active with the ‘Mkomazi National Park’.
Suzuki peaked in 2006 and shows a negative trend in 2007. Daihatsu on the
other hand shows a positive development from 2006 onwards. Generally speaking the
strategic alliances peaked in 2007 when the World Wide Fund for Nature was a
popular partner for both brands of the Toyota Group, Daihatsu and Toyota.
According to Chen et al. (2006), green innovation can be divided into two types:
advertisements found are involved in green innovation. With this result it can be
73
concluded that green innovation plays an important role in green automotive
advertising.
None of the green advertisements found met Chen’s “exact” requirements regarding
requirements, almost all green innovations spotted are product innovations. Two
brands that appear to be slightly process-innovation oriented are Honda and Renault.
Honda claims in an advertorial that they are continuously developing new technology
to make products and its production less damaging to the environment. Renault
mentioned that their factories meet the ISO 14001 and standard for environmental
management systems.
These two brands show activity in the years 2007 and 2008. Product
innovation on the other hand shows a steady positive trend across all years.
For more information on green product innovation and the two process-oriented ads
Innovation.
74
5 Conclusions and Recommendations
The research results and analysis in the previous chapter presented the outcomes of
the content analysis of three years of automotive advertising information. One of the
main purposes of the content analysis was to identify the anatomy of green
advertising from January 2006 to April 2009. The other major feature of the study
was to understand how green advertising developed around and after the launch of the
documentary ‘An Inconvenient Truth’ in October 2006. The findings provide insights
The first section elaborates on the discussion of the research question, which
ultimately will lead to the conclusions. The second section discusses the contribution
of the study. Finally the third section discusses the limitations of this dissertation.
5.2.1 Overview
This dissertation lifted off with the October 2006 launch of Al Gore’s documentary
‘An Inconvenient Truth’. The documentary had a major impact worldwide, and
finally global warming moved up in the priority schedule. This tipping point of
global awareness of environmental issues may have had a major impact on the
advertising industry from 2006 onward. With the negotiations of the Kyoto Protocol
and Al Gore’s documentary, a number of important events took place after the FTC
had published the 1998 Green Guides, and therefore there was a lack of guidelines
around perhaps the biggest current environmental issue, climate change (Goodwin
75
(Zinkhan and Carlson, 1995), and content analysis has not been a popular research
approach in the last decade (Chamorro et al., 2009), it is pertinent to study what the
consumers are exposed to in terms of green advertising. For this reason the following
What is the anatomy of green advertising that consumers are being exposed to
today; and how did green advertising develop around and after the documentary ‘An
However, the majority of questions needed further investigation and therefore can
only be answered after the content analysis. As the research question is twofold, the
answers to these questions can be found in: a) anatomy of green advertising, b) post-
of green advertising elements of the first green advertising boom and advertisements
and advertising issues, from a green advertising perspective this part will answer
questions regarding the green advertising elements used, the reflection of global
warming and other environmental issues, and other persuasion elements. From
consumers’ demands for transparency, the role of innovation and its opportunities.
Also questions from the advertisers’ perspective and the market balance will be
clarified by answering questions around whether the industry is levelling itself more
towards the green consumer, the communication of eco-labels and strategic alliances
76
The second section, the post-documentary development, elaborates on the
period around and after the launch of the documentary ‘An Inconvenient Truth’ on
October 2006 until April 2009. This subchapter discusses the impact of the
organisations. Also the future of the prominent energy label use is a point of
discussion.
Finally, the conclusion, discusses whether one could speak of another green
Advertising Orientation
The study found that today’s advertisements include relatively more information or
argumentation, while in the early days nearly half of the advertisements tended to be
comparison of research results of the content analysis with the results from Carlson et
al. (1993), green advertising underwent a major metamorphosis. A side note is that
done at this stage. Besides, this dissertation solely focuses on the automotive
industry, while the sample of Carlson et al. (1993) includes multiple industries.
However, comparing the number of unique advertising campaigns, as this was the
method Carlson et al. (1993) applied, the analysis does give some insights regarding
the evolution of green advertising. While at that time, most advertisements have a
process orientation and the shares of environmental facts and product orientation were
more of less evenly divided (Carlson et al., 1993), the majority of today’s
77
In terms of greenness of the media types, television is still the brownest, or less
greenest media type of the entire media landscape. Banerjee et al. (1995) used a
coding level of three shades, shallow, moderate and deep, while in this dissertation
was measured whether arguments were used or not. Even though these figures cannot
be compared like on an apple-to-apple basis, the quick analysis shows that nothing
much has changed in the balance between print and television. Print advertisements
however tend to be relatively more meaningful in comparison to the ones in the early
pinpointed from the research sample; as for example the inclusion of carbon dioxide
follow these guidelines. As of October 2007, the European Commission resolved that
Advertising Appeal
It is not surprising that the emotional appeal is the most popular advertising appeal
used. Especially in the automotive industry, where emotions play such a significant
role in the purchase of a car, it is very unlikely that this ad appeal will change in this
decade or the next. Also the role of the financial incentives is something that will not
Corporate appeal however, an appeal that had such an important role in the
early green advertising boom (Banerjee et al. 1995), lost popularity. Advertisers are
more focussing on the emotions and the purchasing power of consumers, rather than
communicating the specific green actions taken and green corporate strategy applied.
78
Not a surprising development, as products are taking a more important role in today’s
society.
analysis of Banerjee et al. (1995), the presence of testimonials is not too prominent
and has relatively little added value. Celebrities are still most frequently used to
endorse the products. This is very unlikely to change, as people do relate to these role
models. However, Daihatsu is the only brand that uses unfamiliar faces for their
campaigns, which was not the case in the analysis of Banerjee et al. (1995).
However, it may also be that this was a lacking variable in their content analysis.
Advertising Issues
The advertising issue is one of the constructs that underwent a major change. While
issues like ‘atmosphere’, ‘land’, ‘water’, ‘animal’, and ‘plant’, were important at the
time of Banerjee’s study (Banerjee et al., 1995), today’s advertisements refer to more
the automotive industry, Daihatsu and Toyota played an important role in raising the
awareness of global warming and climate change, especially in and around the time of
79
Labels, Symbols, and Absolute Claims
May it be third party labelling, private labelling or the use of recycling symbols, all
phenomena are prominent in automotive advertising, however, one more than the
others. Consumers demand cleaner cars and they should subsequently be labelled as
such (Vandermerwe and Oliff, 1990). With the introduction of the eco label, the
consumer was finally able to compare cars by the letters A to G, which were linked to
appear from September 2007, and its presence has grown ever since. Nonetheless,
eco labelling in the form of the energy label remains a concept to categorise cars from
a product perspective, while consumers need more transparency across the complete
cradle to grave/cradle cycle. A disappointing number of just two brands, Honda and
14001 in their advertisements. As green consumers are not only concerned about the
damaging impact of a product, but are also concerned about the production process, in
terms of scarce resources consumed and with the product disposal issues, a more
transparent communication strategy of the automotive industry may give rise to new
Prius if the production process and the product disposal has a catastrophic impact on
mother earth? A clear rhetorical question, but could be confusing when transparency
is lacking. The latter, the product disposal issues, has been acknowledged by two
brands, Opel and Renault, who decided to communicate that their cars can be recycled
for a certain percentage. Which proves that there is some development happening in
terms of transparency of the advertising industry. Absolute claims were pretty much
80
absent. None of the advertisements claimed that their vehicles are clean and good for
the environment. If this would have been the case, there is a big chance that the
advertisement would not be seen by the mass audience as Stichting Reclame Code
these alliances were represented by the brands Daihatsu, Suzuki, and Toyota. On a
few occasions, the alliance took the form of piggybacking rather than exposing a true
where present, the NGOs had more of a supportive or approval function. If car
forces where both parties are expected to profit from each others experience
(Mendleson and Polonsky, 1995), there is no doubt that new opportunities will arise.
Joining forces would stimulate the development of green product design and
technology. In other words, knowledge sharing could cause a leap in green product
and process innovation performance. This in particular could turn into an attractive
cost saving option in the current economic climate (Neff, 2008). However, it is
their knowledge, especially when the first-mover advantage takes such a prominent
labels in the automotive industry. Almost half of the advertisements label their
81
ask consumers regarding an eco-friendly car, there would be no doubt that most
consumers would say the hybrid technology in the Toyota Prius, also known as
‘Hybrid Synergy Drive’. Again, this proves the importance of green innovation,
which improves the corporate image, develop new markets, and especially, gains
competitive advantage. The Toyota Prius is the first of their product range using the
technology that combines the conventional fuel chain with electricity. According to
innovate and replace their current product range with energy-efficient cars.
Corporations being resistant to innovation could cost them their business in the long
run.
Natural Themes
The introduction of the Sport Utility Vehicle did change the general anatomy of green
advertising and shifted automotive advertising into a more grey area towards the
themes has become more prominent in the media landscape. The growing concern of
the rise of the SUV lay at the core of the public backlash against this type of vehicle
(Gunster, 2004). In the same year Al Gore’s documentary was released, the SUV
trend peaked and figures have dropped ever since. Perhaps people got sane and
realised that the SUV consumes excessive amounts of natural resources and emits
higher levels of pollutants than necessary; and advertisers realised that these
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5.2.3 Post-Documentary Development
An Inconvenient Truth
The other major feature of the study was to understand how green advertising
developed around and after the October 2006 launch of the documentary ‘An
Inconvenient Truth’. Throughout the research results and analysis, the documentary
has been tagged with a green earth in every line chart that is displaying the period
2006 – 2009. This specific data period was chosen as it would include nine months
before, the month October, and thirty months after the publication, which sums to an
analysis of a total period of forty months of advertising data. A side note is that the
US launch of the documentary was in May 2006, which may explain some of the
shifts in green advertising spend and advertising issues that have been observed
(Fig 4.1), October 2006 shows a peak that is significantly higher than the surrounding
months in 2006 and the first half of 2007. However, because that same month the
total automotive advertising expenditure actually shows a peak, the green advertising
boom is relative. When observing the percentage of green advertising in the total
automotive advertising expenditure (Fig 4.2), green advertising peaked in the summer
of 2006, thus right between the US and the Dutch launch. Nevertheless, it is obvious
that green advertising became more prominent in the media landscape in the period of
the US and Dutch launch of the documentary ‘An Inconvenient Truth’. The
preceding years show a positive trend with fewer fluctuations as has been identified in
2006, with green advertising accelerating in 2009. It looks like green advertising
83
gained ground in the automotive industry. As the automotive industry is one of the
most important markets where consumers find the green issue to be relevant, perhaps
it could be true to say that its prominence grew in consumer durable goods (home
appliances) and the energy market also over the past three years. The green
Another interesting observation is the environmental issues around and after the
launch of the documentary. The environmental issue that has been observed in the
complete data period is the issue around carbon dioxide emissions. This is not
part of the observation, quite similar to the advertising analysis in the previous
paragraph, is the fact that the number of new issues started to rise in the summer of
2006, again between the US and the Dutch launch of the documentary. During this
period issues like global warming and planet preservation were introduced in
automotive advertising. It is especially this period in which the World Wide Fund for
Nature was prominent in advertising. While Daihatsu was creating awareness around
planet preservation, Toyota was doing this on both issues. In 2007, the WWF lost
popularity and Daihatsu together with Hier Klimaat Neutraal generated awareness
around the issue climate change. After the summer of 2007, the issues global
warming and climate change lost popularity, while planet preservation increased in
84
importance. Together with carbon dioxide emissions planet preservation are the most
In 2008, the carbon dioxide emission issue became more prominent than ever before
and caused green advertising to boom. Especially for the broadcast media of
television, the introduction of the energy label that is creating the awareness around
reality this label also has a weak spot. According to the Bond Beter Leefmilieu
(BBL), in the consumer durable goods or home appliances industry, a sector in which
the energy label was introduced first, due to the rising number of A-labelled products
a product that has this label no longer guarantees that it is the most energy efficient
one in the product range (Stichtingmilieunet, 2009). A similar development has been
observed in the automotive industry. Initially it was agreed that the cars would
undergo a yearly review per each category. However, due to rapid innovations in
technology, a yearly revision of the labels would cause a Smart to get a D-label.
Therefore the labels have not been reviewed for at least two years now (Autoweek,
2008). A solution that was found in the consumer durable goods, to distinguish
within an existing category, the energy label A was further diversified. Appliances
that were more energy efficient than the average A-label were labelled as A+ or A++
(Stichtingmilieunet, 2009). Today, as more and more cars are receiving the A-label, it
is not unlikely for the automotive industry to apply the similar amendment to the
current labels.
Another concern is the fact that the government is shifting the current tax
system, in which the energy label takes a significant role, into a new CO2 tax plan.
85
Together with the kilometre charge (Ubbels et al., 2002), the CO2 tax plan is a
promising system that definitely will reduce traffic and exhort people to leave the car
at home whenever possible. However, this will also mean that the energy labels are
likely to disappear by 2013, which may have a major impact on the transparency of
5.2.4 Conclusions
The documentary ‘An Inconvenient Truth’, presented by former United States Vice
President Al Gore and directed by Davis Guggenheim, can be seen as a tipping point
of global awareness concerning climate change. Finally the issue global warming got
advertising into a greener direction. The results show that it did propel green
advertising causing another green advertising bubble. There is no doubt that green
advertising bubble in the 90s. The advertising orientation changed, the information
and other alliances built trust. Nonetheless, even though many elements may have
changed and improved green advertisements, the concept of advertising remains the
of reception stages, described as cognitive, affective, and conative. This essential and
strategy, and the relevance to the consumer of the brand, product or services featured
in the advertisements (Aitken et al., 2008). It cannot be instantly assumed that the
86
message is clear and easily understood by the consumer, let alone by the green
consumer. Especially in green advertising that suffered major trust issues from which
authors believed that the damage had to skip a whole generation for green advertising
think of (Ginsberg and Bloom, 2004). As eco labelling, such as the energy label, is a
concept that exposes the energy-efficiency from a product perspective, the process
and the disposal perspective still lacks transparency. Generally speaking, green
consumers are not only concerned about the impact that a product has while it is
consumed, but are also concerned about the production process and the disposal
issues (Zinkhan and Carlson, 1995). Considering the current economic climate and
the high fuel prices, the majority of the consumers just want an energy-efficient car
For a while now, the global credit crunch had been the central point of discussion
across all media worldwide. All the same, despite of the economic downturn, under
Barack Obama’s supervision as the President of the United States of America, climate
change remains a high priority. Together with the decision taken by the G20, green
advertising is key in shaping a greener world. Advertising has the power to effect
social change (Fisk, 1974), and despite the fact consumers do not believe in it, they do
green advertising today and the development around and after the documentary ‘An
Inconvenient Truth’ was released in October 2006. There are some important
87
First, the study supports the constructs for content analyses designed by previous
researchers. Despite the fact that some of the constructs had to be amended where
needed, the general concept stands. By combining elements from Banerjee and Iyer
(1995), Banerjee et al. (1993), and Carlson et al. (1993) a new content analysis model
decade, this new model may be useful in future content analysis of green advertising.
Bearing in mind that this model was applied to the automotive industry, it became
clear that industry relevant variables were required in order to adequately address the
focus industry.
Besides the support of the previous constructs for content analysis, this study supports
the rate-weighted method suggested by Prior (2001), which considers the prices of the
variables, such as incidence, volume, and media channel rate, the rate-weighted
method gives a better reflection of the “real” market. The alternative analysis by
unique campaign, also known as the unweighted method, would give deviation in the
results and therefore may lead to significantly different conclusions. The analysis by
unique campaigns has been left out of the study. However, to emphasize the different
methods, chapter 3.3.3: the weighting factors, displays how the totals are compiled,
Furthermore, this study reiterates the importance of research in the field of green
advertising. This specific study in the automotive advertising created a foundation for
consumer’s perception of green advertising today. Especially with the shift from the
88
current tax system, to the new CO2 tax plan and the diminishment of the energy
labels.
5.4 Limitations
There are several limitations to this study, starting with the geographical limitation.
As this content analysis was conducted in the Netherlands, the results will reflect the
Dutch national market specifically. The fact that the main advertising language is
Dutch does not directly signify that only Dutch elements are used in advertising. For
instance, the energy label that is used to indicate the energy-efficiency of cars is a
such as web 2.0, and since advertising concepts are often globally used, to a certain
Great Britain, and Australia), the character of advertising differs among countries.
These authors found that the US ad claims are more associative and have fewer
substantive claims compared to the other countries in the sample. Since the majority
of the literature review is based on US publication and it may be that the US is not at
the forefront of environmental marketing, the described research method may lack
Another limitation regards the media landscape. According to the Media Group of
The Nielsen Company in the Netherlands, four traditional media types exist and all
play a significant role in the automotive industry. However, not to exceed the
89
manageable size for one full time equivalent and the specific time period, the
broadcast media radio had been excluded from the sample. Other available media
types, e.g. outdoor, cinema, direct mail and especially Internet, would be a great add-
And finally, the last limitation is the industry. Basically, three major industries exist
where green advertising has gained ground: consumer durable goods (home
appliances), energy market, and the automotive industry. As the sample needed to be
of manageable size, this study maintained a focus on the automotive industry only.
However, since the automotive industry is one of the biggest industries in the
90
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Appendix A: The Nielsen Company – Media List
95
FELDERHOF MIND MAGAZINE
FEM BUSINESS MONEY
FIETS ACTIEF MORE THAN CLASSIC
FLAIR MOTO 73
FOCUS MOTOR
FOCUS (DTSL) MOTORBOOT
FOR HIM MAGAZINE NATIONAL GEOGRAPHIC
FORMULE 1 NATIONAL GEOGRAPHIC TRAVELER
FORMULE 1.NL NAUTIQUE
GALA (OUD) NCRV GIDS
GAMEPRO NEGEN MAANDEN MAGAZINE
GAMEQUEST (OUD) NGAMER
GARDENS & COUNTRY NIEUWE REVU
GEORGE NOBILES
GIRLZ! NOUVEAU
GLAMAZINE NRC FOCUS
GLAMOUR NU DE TIJD VAN JE LEVEN (OUD)
GLOSSY OBJEKT
GOLF JOURNAAL ODE
GOLF NIEUWS OFFICIELE PRIJSCOURANT
GOLFERS MAGAZINE ONDERNEMEN
GOODFOOD ONE (OUD)
GRASDUINEN OOK!
GRAZIA OOR
GREEN.2 OP PAD
GROEI & BLOEI OPZIJ
GROTER GROEIEN OUDERS VAN NU
GTO (OUD) OUTDOOR MAGAZINE
HAPPINEZ PANORAMA
HART VOOR DIEREN PARTY
HET (HOME ENTERTAINMENT TODAY) PAUZE
HIDE & CHIC PC GAMEPLAY
HITKRANT PC PLUS MAGAZINE
HOCKEY MAGAZINE (OUD) PC ZONE BENELUX
HOCKEY MAGAZINE SPECIAL (OUD) PENTHOUSE
HOCKEY WEEKLY PINK RIBBON
HOCKEY.NL PITCH (OUD)
HOLLANDS DIEP PLAYBOY
HOME AND GARDEN PLAYNATION (OUD)
HP/DE TIJD PLAYSTATION 2 MAGAZINE
HVT PLUS
IN 1 GOLF EN LIFESTYLE (OUD) POWER UNLIMITED
IN VERWACHTING PREVIEW
INFINANCE PRIMO
INTERMEDIAIR PRIVE
INTIEM PROMOTOR
ITALIE MAGAZINE PSYCHOLOGIE MAGAZINE
J/M MAANDBLAD VOOR OUDERS QUEST
J/M PUBERS (OUD) QUOTE
JACKIE QUOTE FINANCE (OUD)
JAMES READER'S DIGEST/HET BESTE
JAN RED
JANTJE REIZEN
JEWELS FASHION & WATCHES RESIDENCE
JFK REVU
JOHAN RTL GP MAGAZINE
JOIE DE VIVRE RUNNERS WORLD
KAMPEER & CARAVAN KAMPIOEN S1NGLE (OUD)
KAMPIOEN SALT MAGAZINE
KICXSTART SAMSONIC
KIDSWEEK SANDRA
KIJK SANTE
KINDEREN SCHIPPER M/V (OUD)
KINDJE OP KOMST SEASONS
KNIP MODE SEASONS FRANKRIJK (OUD)
KRO MAGAZINE SEN
LA VIE EN ROSE SIS (OUD)
LANDLEVEN SKI-MAGAZINE
LEVEN IN FRANKRIJK SNOWBOARD MAGAZINE
LIBELLE SPORT INTERNATIONAL (OUD)
LINDA. SPORTSWOMEN.NL
LINK SPORTWEEK
LIVING SPROUT
LUISTER SQ SOCIETY QUARTERLY (OUD)
MAMA SQUEEZE
MAN STARSTYLE (OUD)
MANAGEMENT SCOPE STORY
MANAGEMENT SUPPORT MAGAZINE STRICTLY
MANAGEMENT TEAM STUDIO KRO MAGAZINE
MARGRIET SUM
MARIA SUM ORIENTATIE NIEUWS
MARIE CLAIRE SUMMERTIME MAGAZINE
MAXIM (OUD) SURF-MAGAZINE
MEDIA TOTAAL TABLEAU FINE ARTS MAGAZINE
MEN'S HEALTH TALKIES
MERIDIAN TECHNISCHE&KWANTITATIEVE ANALYSE
MIDI (OUD) TELEVIZIER
MIJN GEHEIM TENNIS
MIKRO GIDS THE BIG BLACK BOOK
MILJONAIR THE ECONOMIST
96
THUIS VOETBAL MAGAZINE
TIME VOX
TINA VPRO GIDS
TIP CULINAIR VRIENDIN
TIPS & TRUCS VRIJ NEDERLAND
TOERACTIEF VT WONEN
TOP GEAR WATERKAMPIOEN
TOP SANTE WEEKEND
TOTAAL TV WELKE BADKAMERS
TRIV’ (OUD) WELKE HAARDEN EN KACHELS
TROSKOMPAS WELKE KEUKENS EN APPARATUUR
TUINIEREN WELKE VLOEREN EN WANDEN
TV FILM WETENSCHAP IN BEELD
TV KRANT WIJ JONGE OUDERS
U EN UW BABY WINING & DINING
UITKRANT XBOX MAGAZINE
VARA TV MAGAZINE YES
VARAGIDS Z@PP&ZO
VERONICA ZEILEN
VERONICA SATELLITE ZIN
VIDEO UIT & THUIS ZO ZIT DAT
VILLA D'ARTE ZWANGER & ZO
VIVA The Nielsen Company (2009)
VIVA BABY'S
VIVA MAMA
VIVENDA
VOETBAL INTERNATIONAL
97
Appendix B: Ad examples by Ad Orientation
Ad Orientation – Environmental Facts
98
Ad Orientation – Image
99
Ad Orientation – Product
100
Ad Orientation – Combination (Image/Product)
101
Ad Orientation – Implicit
102
Appendix C1: Ad examples by Ad Appeal
Ad Appeal – Emotional
103
Ad Appeal – Financial
104
Ad Appeal – Informative
105
Ad Appeal – Corporate
106
Ad Appeal – Rational
107
Ad Appeal – Implicitly
108
Ad Appeal – Testimonial
109
Appendix C2: Ad examples by Ad Appeal Elements
Ad Appeal – Emotional – Responsible
110
Ad Appeal – Emotional – Comfort
111
Ad Appeal – Emotional – Warmth
112
Ad Appeal – Financial – Cause Subsidy
113
Ad Appeal – Financial – Special Offer
114
Ad Appeal – Financial – Split Payment
115
Ad Appeal – Informative – Cleanness
116
Ad Appeal – Corporate – Green Actions
117
Ad Appeal – Implicitly – Green Car
118
Ad Appeal – Implicitly – Windmill
119
Ad Appeal – Testimonial – Citizen
120
Appendix D: Ad examples by Ad Issues
Ad Issues – Carbon Dioxide Emission
121
Ad Issues – Global Warming
122
Ad Issues – Animal Welfare – Subtle
123
Appendix E: Ad examples by Third Party Labelling
Third Party Labelling – Energy Label
124
Third Party Labelling – ISO 14001
125
Third Party Labelling – World Wide Fund for Nature
126
Appendix F: Ad examples by Private Labelling
Private Labelling – 1. Daihatsu – Green Butterfly
127
Private Labelling – 3. Opel – EcoFlex
128
Private Labelling – 5. Volkswagen – BlueMotion
129
Private Labelling – 7. Toyota – Clean Power Diesel
130
Private Labelling – 9. Mitsubishi – Cleartec
131
Appendix G: Ad examples by Recycling Symbols
Recycling Symbols – Opel
132
Recycling Symbols – Renault – 85%
133
Appendix H: Ad examples by Green Innovation
Green Innovation – Product Innovation
134
Green Innovation – Combined Innovation
135