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Table Of Contents
1.0
Executive Summary. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 1
2.0
Situation Analysis. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 1
2.1
Market Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2.1.1
Market Demographics. . . . . . . . . . . . . . . . . . . . . 2 2.1.2 Market Needs.
. . . . . . . . . . . . . . . . . . . . . . . . 2 2.1.3 Market Trends. . . .
. . . . . . . . . . . . . . . . . . . . 3 2.1.4 Market Growth. . . . . . . .
. . . . . . . . . . . . . . . . 4
2.2
SWOT Analysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2.2.1
Strengths. . . . . . . . . . . . . . . . . . . . . . . . . . 5 2.2.2
Weaknesses. . . . . . . . . . . . . . . . . . . . . . . . . 5 2.2.3
Opportunities. . . . . . . . . . . . . . . . . . . . . . . . . 5 2.2.4 Threats.
. . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.3
Competition and Buying Patterns. . . . . . . . . . . . . . . . . . . . . 5
2.4
Product Offering. . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.5
Keys to Success. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
2.6
Critical Issues. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.0
Marketing Strategy. . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . 7
3.1
Mission. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
7
3.2
Marketing Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . 7
3.3
Financial Objectives. . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.4
Target Markets. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.5
Positioning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.6
Strategies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
3.7
Marketing Mix. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.8
Marketing Research. . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4.0
Financials. . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . . 9
4.1
Break-even Analysis. . . . . . . . . . . . . . . . . . . . . . . . . . . 9
4.2
Sales Forecast. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
4.3
Expense Forecast. . . . . . . . . . . . . . . . . . . . . . . . . . . 11
5.0
Controls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
. . . . . . 12
5.1
Implementation. . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
5.2
Marketing Organization. . . . . . . . . . . . . . . . . . . . . . . . . 13
5.3
Contingency Planning. . . . . . . . . . . . . . . . . . . . . . . . . 14
1.0 Executive Summary
Contemporary Ti Design is a designer and manufacturer of unique titanium jewelry.
Contemporary Ti Design makes many designs in the form of earrings, pins, and pendants. All of
the products are designed and manufactured by Steve Artificer.
Each piece of jewelry is a work of art in itself, very special and unique. Most people will feel that
Steve's pieces are like nothing else they have ever seen. Steve will be selling directly to end
consumers through his website as well as at exhibitions/shows. Steve will also use galleries,
museum shops, and specialty jewelry retailers as a distribution channel as well.
Steve will be operating Contemporary Ti Design out of his Hood River home. For the first eight months Steve will
be a one-man show. Steve will welcome an independent sales representative on month eight to allow Steve to
spend more time at home designing and constructing.
2.0 Situation Analysis
Contemporary Ti Design is a start-up company operating out of the owner's home. Marketing will be key to raise
visibility and awareness of Contemporary Ti Design and their products. The basic market need is for unusual
pieces of art jewelry crafted out of titanium. Titanium is used because of its hypoallergenic qualities (ideal for
necklaces and earrings that touch the skin), its incredible strength, and light weight.
2.1 Market Summary
Contemporary Ti Design has a lot of information regarding the market and attributes concerning
their target customers. This information will be leveraged to continually determine who the
customer is, their specific needs, and how Contemporary Ti Design can best communicate with
them.
Retailers (galleries)
Individuals
Target Markets
Contemporary Ti Designs
Page 1
.0 Executive Summary
Steve will be operating Contemporary Ti Design out of his Hood River home. For the first eight
months Steve will be a one-man show. Steve will welcome an independent sales representative on
month eight to allow Steve to spend more time at home designing and constructing.
Contemporary Ti Design is a start-up company operating out of the owner's home. Marketing will be
key to raise visibility and awareness of Contemporary Ti Design and their products. The basic market
need is for unusual pieces of art jewelry crafted out of titanium. Titanium is used because of its
hypoallergenic qualities (ideal for necklaces and earrings that touch the skin), its incredible strength,
and light weight.
Contemporary Ti Design has a lot of information regarding the market and attributes concerning
their target customers. This information will be leveraged to continually determine who the
customer is, their specific needs, and how Contemporary Ti Design can best communicate with
them.
Retailers (galleries)
Individuals
Target Markets
Contemporary Ti Designs
Page 1
Potential Customers
Growth
2001
2002
2003
2004
2005
CAGR
Retailers (galleries)
7%
2,525
2,702
2,891
3,093
3,310
7.00%
Individuals
9%
1,654,975
1,803,923
1,966,276
2,143,241
2,336,133
9.00%
Total
9.00%
1,657,500
1,806,625
1,969,167
2,146,334
2,339,443
9.00%
The profile for the ideal customer consists of the following factors:
Geographics
• The United States is the geographic area. This is due to the enormous reach of the
Demographics
• Ages 21-43.
Behavior Factors
Market Segments
Characteristic
Characteristic
Characteristic
Characteristic
Characteristic
Retailers (galleries)
-
Individuals
Contemporary Ti Design is providing its customers with innovative, creative, handmade jewelry.
•Customer service: The patron will be impressed with the level of attention and service that they
receive. This level of service occurs during all transactions with Ti designs from answering questions,
to order taking, to warranty repairs.
•Competitive pricing: The pricing structure provides the consumer with a good value for
Contemporary Ti Designs
Page 2
2.1.3 Market Trends
The market trend within the jewelry industry is a movement toward custom, unique pieces as
well as limited production items. This trend is in response to the climate of the industry in the
mid-nineties where the jewelry market was flooded with thousands of identical pieces of jewelry.
Within a few years, people were running into others who had the same piece of jewelry. This
element of commonality or "run of the mill-ness" fueled demand for artistic jewelry that was in
low production and unique, not something that you would see very often.
Customers are using similar pieces of jewelry as a way of creating distinction from the common
population, a way to stand out. This desire is part of a broader desire to be different.
Contemporary Ti Design has leveraged this trend by creating unique pieces that are distinct.
500,000
1,000,000
1,500,000
2,000,000
2,500,000
2001
2002
2003
2004
2005
Retailers (galleries)
Individuals
Market Forecast
Contemporary Ti Designs
Page 3
2.1.4 Market Growth
The artistic jewelry segment of the larger jewelry industry is growing at a healthy 9%. This
growth can be attributed to the value that people place on having distinctive, unique pieces of
jewelry.
Another factor that is supporting the growth is the blending of art and jewelry. Traditionally
jewelry was ornate pieces made out of precious metals. The nice pieces were a symbol of wealth
or status. As long as the piece was made out of a precious metal, there was value attributed to
the piece just by virtue of what it was made out of, regardless of the creativity of the actual
piece. The younger population that recognizes the aesthetic value of art work is now demanding
jewelry to have artistic elements. In essence it is art that you wear. These trends are helping the
industry grow.
0.00%
1.00%
2.00%
3.00%
4.00%
5.00%
6.00%
7.00%
8.00%
9.00%
0.00%
1.00%
2.00%
3.00%
4.00%
5.00%
6.00%
7.00%
8.00%
9.00%
Retailers (galleries)
Individuals
Contemporary Ti Designs
Page 4
The following SWOT analysis captures the key strengths and weaknesses within the company,
2.2.1 Strengths
products.
• Limited time and budget to market the company to the segmented target population.
• The struggle to constantly create new designs.
• The possible inability to meet demand due to the small size of the company.
2.2.3 Opportunities
• The possibility to grow the size of the company so Steve is spending his time creating and
2.2.4 Threats
income.
As previously stated the jewelry industry is composed of thousand upon thousands of people.
Some work and distribute locally, others have national distribution systems set up. Some artists
will design products for larger companies to manufacture, others will design and make the pieces
themselves. This plan will have an abridged competition section. This is because of the very large
and distributed nature of artisan jewelry design, the market is entirely too dispersed to have a
complete catalog of the competition.
• Artists creating designs that are manufactured on a large scale and distributed nationally.
The artists might be famous enough to have their own one-name studio that creates
designs and the product is made and sold under the larger companies name. If the artist
Contemporary Ti Designs
Page 5
is not famous enough to have national name recognition, the designers might belong to a
firm that is hired to develop designs for a company who will manufacture and sell the
product.
• A company that has their own designers in-house. In this case everything is done
internally, design, marketing and wholesaling. Another variation would be in-house
designers, marketers and wholesalers with the manufacturing contracted out.
• Artists such as Steve who design and make all of the pieces themselves, and then do the
The buying patterns of consumers fall typically into two types. Gifts and impulse purchases. A gift
purchase occurs when the buyer is looking for a gift for someone, sees the art piece, and then
purchases it. In this case the plan is to make a purchase, it is just not known what or where that
purchase will be made. The other buying pattern is an impulse purchase. Someone will be
shopping, they are not in need of anything, will see the item and have to have it, buying it on the
spot. One last pattern, that occurs less frequently is if someone was looking for an "accessory"
that would match an outfit and happens to come across the piece of jewelry and buys it.
Contemporary Ti Design manufactures titanium jewelry. The jewelry takes the form of pendants,
earrings, and pins. All of the jewelry is made out of titanium. All of the products are designed
and made by Steve.
Steve has chosen titanium because of its unique characteristics. It is stronger than steel, yet
Most of the jewelry is left unfinished. The gray of the titanium by itself looks quite nice. Some of the
pieces are anodized. Anodizing adds a broad range colors to the titanium. Anodizing occurs by
immersing the titanium in electrically charged water or hooking up the titanium to a electrical power
source. When charged with electricity, a light film or oxide will form on the surface of the titanium
and this produces color.
Contemporary Ti Design's pieces are constructed out of titanium sheets. The material is cut using
a saw blade. The interior of the pieces are cut by piercing a small hole through the interior and
inserting a saw blade. All pieces are made form several pieces of titanium. The pieces are held
together by rivets. Small holes are drilled through the different pieces and a small wire (rivet) is
inserted through. The head and end of the rivet is tapped with a hammer and that enlarges the
end holding the pieces together. In addition to the utility of the rivet, it is aesthetically pleasing
in terms of the overall look of the piece.
Contemporary Ti Designs
Page 6
2.5 Keys to Success
• Customer service.
• Unique designs.
• Creativeness.
• Professionalism.
Contemporary Ti Design is still in the speculative stage as a start-up venture. Its critical issues include
continuing to take a modest fiscal approach, expanding at a reasonable rate, not for the sake of
expansion in itself, but because it is economically wise to. Contemporary Ti Design will continue to
build brand awareness to assure growth in the customer and gallery base.
Contemporary Ti Design will rely on three forms of marketing activities. The first will be
attendance (including promotion with a booth) at the various art shows and festivals through out
the country. This form of marketing/promotion is an efficient way to reach target customers as
well as generate sales at these events.
A second form of marketing is the use of the website which will be a source to disseminate
information, increase visibility, and process orders. The website will be submitted to various
search engines so people that are not even looking specifically for Contemporary Ti Design will
come across the site.
A third source of marketing will be networking and promotion through the network of art/jewelry
galleries. Initially Steve will be generating relationships with galleries. Contemporary Ti Design will
visit numerous galleries in many major cities and recruit them to sell Steve's product. While the
margins are smaller than if Contemporary Ti Design sells the piece direct, the galleries will help
significantly increase the volume of sales.
3.1 Mission
Contemporary Ti Design's mission is to make innovative pieces of art in jewelry using titanium.
We exist to attract and maintain customers through creative designs and customer attention.
When we adhere to this maxim, everything else will fall into place. Our services will exceed the
expectations of our customers.
Contemporary Ti Designs
Page 7
Contemporary Ti Design will be focusing on two distinct groups of customers: the end consumer,
and galleries (galleries to be used as a distribution channel). The end consumer will be
interacting with Steve via his website as well as through personal contact at exhibitions/shows.
The galleries (also museum shops, jewelry stores) will also be met through the exhibitions and
shows. At these events a long-term relationship will be entered into so that the shops become a
retail distribution channel for Contemporary Ti Design. Additionally, Contemporary Ti Design will
be traveling the country meeting with different galleries and setting up retailing relationships
with them.
3.5 Positioning
Contemporary Ti Design will position itself as a creative constructor of artistic titanium jewelry.
Collectors of artistic jewelry will appreciate Contemporary Ti Design's unique approach to
wearable art.
• It is based on creative, unusual designs. While this strategy can be replicated, it is not
• Steve is very skilled in what he does, and every piece that he manufactures incorporates
an element of creative, unusual, eye-catching design that stands out from most jewelry.
Contemporary Ti Designs
Page 8
3.6 Strategies
The message that Contemporary Ti Design will communicate is that Ti Designs is a unique,
custom craftsmen of artistic jewelry. This message will be communicated through a variety of
methods. The first is through promotion and sales at various art shows and festivals throughout
the country. This method will be useful as it carefully targets one segmented target population.
Another method will be the building of a gallery network that will serve as a distributor for Ti's
designs. Once this is established, this will be an effective sales outlet. The last method for
communicating Ti Design's positioning message is through their website. This website will
provide unlimited geographic coverage and is a wealth of information regarding all of Steve's
products. Additionally, it will serve as a mechanism for order placement.
•Pricing: The pricing scheme will be based on the cost of the raw materials and the
•Distribution: The products will be distributed via the website, at the booth that Ti
•Advertising and Promotion: The avenues of distribution will also serve as the methods
During the initial phases of the marketing plan development, several focus groups were held for
both consumers of artistic jewelry as well as buyers from galleries. These focus groups provided
useful insight into the decision making process of these target customers.
Steve also spent two months on the road participating in various art shows and festivals with
many different prototype pieces. This road show occurred to determine customer acceptance of
the product as well as to gauge demand. This information was then analyzed to determine
business feasibility.
The last source of marketing research involves road show and surveys that were handed out at
the fairs and shows. The purpose of the survey was to collect information regarding buyers
preferences, likes and dislikes regarding the designs, and price preferences of the products.
Contemporary Ti Designs
Page 9
4.0 Financials
This section will offer a financial overview of Contemporary Ti Design as it related to the
marketing activities. Ti will address break-even analysis, sales forecasts, expense forecasts, and
how those link to the marketing strategy.
The Break-even Analysis indicates that $4,000 is needed in monthly revenue to reach the break-
even point.
($4,000)
($3,000)
($2,000)
($1,000)
$0
$1,000
$2,000
$3,000
$4,000
$0
$1,400
$2,800
$4,200
$5,600
$7,000
Break-even Analysis
Break-even Analysis:
40
$4,000
Assumptions:
$100.00
$15.00
$3,400
Contemporary Ti Designs
Page 10
4.2 Sales Forecast
The first month will be spent setting up the work quarters and building inventory. There will be
no sales. The second month will be spent traveling visiting galleries trying to set up distribution
channels. There will be no sales activity in month two as well. Month three will mark the first
month of sales activity. Steve will have been to exhibits and sold products, as well as sales
through the website. From month three on sales will increase incrementally. Steve will be on the
road usually about a week per month traveling to galleries and exhibits. This will occur till month
eight. Month eight will mark the time when Steve will hire a sales representative to do the
traveling to set up distributors and attend exhibitions to allow Steve to concentrate on his design
and production. Month eight will mark a larger increase in sales.
$0
$1,000
$2,000
$3,000
$4,000
$5,000
$6,000
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Retailers (galleries)
Individuals
Sales Forecast
Sales
2001
2002
2003
Retailers (galleries)
$21,566
$38,874
$45,785
Individuals
$17,708
$23,545
$29,874
Total Sales
$39,274
$62,419
$75,659
2001
2002
2003
Retailers (galleries)
$6,939
$5,831
$6,868
Individuals
$5,646
$3,532
$4,481
$12,584
$9,363
$11,349
Contemporary Ti Designs
Page 11
4.3 Expense Forecast
• Website: these expenses will be fairly flat the entire year and go to the maintenance of
the site.
• Gallery promotion: these expenses are primarily travel and networking expenses and will
$0
$100
$200
$300
$400
$500
$600
$700
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Website
Gallery networking
2001
2002
2003
$3,400
$4,000
$4,500
Website
$900
$900
$900
Gallery networking
$850
$1,300
$1,600
------------
------------
------------
$5,150
$6,200
$7,000
Percent of Sales
13.11%
9.93%
9.25%
Contribution Margin
$21,540
$46,856
$57,310
54.85%
75.07%
75.75%
Contemporary Ti Designs
Page 12
5.0 Controls
The purpose of Contemporary Ti Design's marketing plan is to serve as a guide for the
• Revenue: monthly and annual. • Expense: monthly and annual. • Repeat business.
• Customer satisfaction.
5.1 Implementation
The following milestones identify the key marketing programs. It is important to accomplish each
Jan
Feb
Mar
Milestones
Milestones
Plan
Milestone
Start Date
End Date
Budget
Manager
Department
1/1/01
2/1/01
$0
Steve
Website completion
1/1/01
2/1/01
$900
Steve
1/1/01
ongoing
$3,400
Steve
Gallery networking
1/1/01
ongoing
$900
Steve
Totals
$5,200
Contemporary Ti Designs
Page 13
Steve Artificer will be primarily responsible for the marketing activities. Steve will outsource the
website development.
Contemporary Ti Designs
Page 14
Sales Forecast
Plan
Sales
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Retailers (galleries)
$0
$0
$1,547
$1,654
$1,745
$1,732
$1,847
$1,888
$2,487
$2,687
$2,854
$3,125
Individuals
$0
$0
$1,345
$1,445
$1,547
$1,585
$1,645
$1,774
$1,987
$2,045
$2,114
$2,221
Total Sales
$0
$0
$2,892
$3,099
$3,292
$3,317
$3,492
$3,662
$4,474
$4,732
$4,968
$5,346
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Retailers (galleries)
$232
$248
$262
$260
$277
$283
$373
$403
$428
$469
$3,235
$469
Individuals
$202
$217
$232
$238
$247
$266
$298
$307
$317
$333
$2,656
$333
$434
$465
$494
$498
$524
$549
$671
$710
$745
$802
$5,891
$802
Page 1
Jan
Feb
Mar
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
$0
$0
$500
$500
$100
$100
$500
$500
$100
$100
$500
$500
Website
$75
$75
$75
$75
$75
$75
$75
$75
$75
$75
$75
$75
Gallery networking
$0
$50
$50
$50
$150
$150
$100
$100
$50
$50
$50
$50
------------
------------
------------
------------
------------
------------
------------
------------
------------
------------
------------
------------
$75
$125
$625
$625
$325
$325
$675
$675
$225
$225
$625
$625
Percent of Sales
0.00%
0.00%
21.61%
20.17%
9.87%
9.80%
19.33%
18.43%
5.03%
4.75%
12.58%
11.69%
Contribution Margin
($509)
($590)
$1,773
$1,976
$2,443
$2,443
$2,146
$2,277
$3,504
$3,705
($1,548)
$3,919
0.00%
0.00%
61.31%
63.78%
74.22%
73.64%
61.45%
62.18%
78.31%
78.30%
-31.16%
73.31%