FASTRACK WATCHES

QUESTIONNAIRE

Demography

Age: (15-30) (31-45) (46-60)

Gender: Male Female

Occupation:

Monthly income:

1.Which brand would you prefer, out of the following and tick the appropriate

• Fastrack Watches Titan

• Sonata Swatch

• Titan Omega

2. Allocate 100 points regarding the characteristics of Fastrack Watches

……………… Life time validity

……………… New Models

……………… Quality

……………… Long lasting

……………… Comfort

100points total
3. Allocate 100 points among these following Brands depending on how comfortable / favorable you feel
towards each.

Fastrack watches ………………

Swatch ………………

Omega ………………

Titan ………………

Sonata ………………

Total 100points

4. Rank the following watches from 1(best) to 5 (worst) as per your convenience

Fastrack watches ………………

Swatch ………………

Omega ………………

Titan ………………

Sonata ………………

5. Is it easy or difficult to buy Fastrack Watches and in using it?

6. Rate the Percentage(%) regarding the customer service provided by Fastrack Watches

7. What do you feel about the Quality of Product offered by Fastrack?

8. Describe your feeling about Fastrack watch and its service qualities( ticking appropriate boxes in the
statement)

Low price High Price

Low quality High quality

Sophisticated Customers Unsophisticated customers

Less variety More Variety

9. Do you agree that youths get attracted towards fastrack watches?

 Strongly Disagree Disagree Neither Agree nor Agree Strongly Agree
Disagree

1 2 3 4 5

10. To what extent do you agree that Fastrack Watches suits to your budget?

Agree strongly Agree Agree slightly Disagree Disagree Disagree

moderately Slightly Moderately Strongly

5 4 3 2 1
6

11. How frequently / often would you prefer to buy Fastrack Watches?

a. Very Frequently b. Frequently c. Occasionally

d. Rarely e. Very Rarely f. Never

12. How much importance you give to Trendy Watches?

a. Very important b. Important c. Moderately Important

d. Of little Important e. Un Important

13. Are you satisfied with the quality of Watch provided by Fastrack and as it of worth to its Cost?

a. Extremely poor b. Below Average c. Average

d. Above Average e. Excellent

14. How likely would you prefer to go to Fastrack Watches in the next 2 months?

a. To a Great Extent b. somewhat c. Very Little

d. Not At All

15. Rank Fastrack Watches on its Warrantee and Guarantee

+5 +5

+4 +4

+3 +3

+2 +2

+1 +1

Warrantee Guarantee

-1 -1

-2 -2

-3 -3

-4 -4

-5 -5

16. Are you satisfied with the newly launched Fastrack watches which is to be hanged on hips?

a. likely b. Unlikely

17. Do you feel that Fastrack deals with more varieties of different items such as Watches , Glasses and
Bags? Are you satisfied with those varieties?

a. Highly satisfied b. Satisfied c. Satisfied nor Dissatisfied

d. Dissatisfied e. Highly Dissatisfied

18. Essential elements which is to be added to satisfy customer requirements?

a. Cost reduction b. New varieties c. Additional Facilities

19. Do you think that Fastrack has wide number of Retail Outlets?

a. Yes c. No

20.Do you feel that anything newly have to be implemented in Fastrack Watches?

(write your opinion)

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