ShoreGear Voice Switches ™
ShoreGear™ voice switches are a family of hardware products specifically
designed for call control functions. Within the unique Shoreline distributed
architecture – which has no single point of failure – they deliver very high
levels of availability.
High Availability
ShoreGear™ voice switches are
embedded devices dedicated to
call processing. They have a
mean-time-between-failure of
70,000 to 110,000 hours that
deliver 99.999% voice switch
availability with plug-and-play
replacement.The Shoreline
system has a unique distributed
call control architecture – call
processing is provided by each
and every voice switch. This
innovative approach has no single
point of failure and delivers high
system availability – potentially
exceeding the availability of
traditional voice systems while
also avoiding the pitfalls of
server-based systems.
Toll Quality Voice
Voice quality is a must for any
enterprise-class phone system,
and the Shoreline system has
consistently demonstrated the
highest voice quality in indepen-
dent ratings.The voice switches
leverage technology leadership
in dynamic echo cancellation,
dynamic jitter buffering and lost
packet handling to deliver low
latency and toll quality voice
performance.The system admin-
istrator can configure voice
encoding of linear, G.711,
ADPCM, and G.729a to optimize
system performance and network
bandwidth.
100% Feature Transparency
Even though there are multiple
voice switches distributed across
the IP network, they behave as a
single system providing 100%
feature transparency between
sites – removing barriers between
locations and increasing user
productivity. All users can be
extension dialed, and calling
parties can be routed throughout
the enterprise making every
site seem like a part of the
headquarters. An easy-to-
configure Network Call Routing
feature automatically finds the
most cost-effective route for
external calls, thereby
minimizing toll costs.
Modular Growth
The modular, stackable design
of the ShoreGear voice switches
enables businesses to provision
as needed without having to pay
for extra capacity. Using the
network as a virtual expansion
bus, ports are added by simply
plugging additional ShoreGear
voice switches into the IP
network. The ShoreWare™
Director management software
automatically discovers the new
switches and makes them part
of the system.
Flexible Family of Products
The ShoreGear-24 can be
stacked in 24 port increments to
serve both large HQ installations
as well as small, remote offices.
Up to 120 IP phones (or up to
24 analog phones) are served
by the ShoreGear-24. In addition,
8 of the analog ports are
universal and provide analog
trunking. The ShoreGear-12 has
12 universal analog ports. The
voice switches support standard
analog phones that are loop-
powered up to 2,000 feet deliv-
ering CLASS features including
Caller ID name, Caller ID num-
ber, and message waiting as well
as transfer, conference, hold,
pickup, park and page features.
The switches also support
standard analog modems and
fax machines. External trunk
lines can be loop start support-
ing Caller ID or wink start sup-
porting DID, DNIS and ANI.
An audio input provides music-
on-hold from any media source,
and an audio output can be
used for overhead paging and
Key Features
• Embedded call processing
• 99.999% voice switch
availability
• Very high system
availability
• Modular, stackable
design for incremental
growth
night bell services. These voice
switches also provide power fail
transfer to ensure dial tone even
during a complete power
outage.
The ShoreGear-T1 provides a
T1 interface for high-density
trunking to the central office
(CO). The ShoreGear-T1
supports up to 24 channels
using loop start, wink start, or
Primary Rate Interface (PRI)
signaling supporting Caller ID,
DID, DNIS and ANI. The
ShoreGear-E1 provides an E1
interface for trunking to the CO
for international locations. The
ShoreGear-E1 supports up to 30
channels using Euro-ISDN PRI
signaling supporting Caller ID,
DID and DNIS. The ShoreGear-
T1 and ShoreGear-E1 can also
be used as voice-over-IP gate-
ways to existing PBXs, bridging
the Shoreline system to legacy
systems providing a smooth
migration path to voice-over-IP.
The ShoreGear-Teleworker
extends the Shoreline system
to home offices and remote
sites. This unit has four ports for
telephone, fax and trunk lines to
deliver full communications
functionality in a teleworking
environment.
 ShoreGear™ Voice Switches

Telephone Features Call transfer consultative Music-on-hold NI-2 Dial-out prefix DSP Features System Features
Call conference Call transfer blind Operator (“0”) 4ESS Network call routing Dynamic echo cancellation AnyPhone™
Call forward internal Call waiting On hold reminder ring 5ESS Off system extensions Dynamic jitter buffer Admission Control
Call forward external Caller ID name* Paging DMS-100 Trunk groups Lost packet handling Backup auto-attendant
Call forward busy Caller ID number* Voice mail (“#”) HKTA 2027 Voice compression Call permissions
Call forward no answer Caller ID blocking E1 PRI IP Phone Support Linear Extension length (3-5)
Call hold Distinctive dial tone Trunk Features ETSI TBR4 Supported Phones 120 G.711 Fax redirection*
Call join Distinctive ringing Analog loop start ANI IP Phone Protocol MGCP ADPCM Feature permissions
Call park Emergency services Analog wink start Caller ID G.729a Power fail transfer
Call pickup Handsfree mode T1 loop start DID SNMP
Call stack (1-16 calls) Night bell T1 wink start DNIS
Call redirect Message waiting* T1 PRI Automatic trunk maintenance

SPECIFICATIONS ShoreGear-24 ShoreGear-12 ShoreGear Teleworker ShoreGear-T1 ShoreGear-E1

Analog Telephone Ports

Telephone Ports 24 (8 universal) 12 (All universal) 4 (All universal)
Telephones per Port 2 2 2
Impedance Varies by country 600 ohms 600 ohms
Ring Voltage and Frequency Varies by country 50 Vrms, 20 Hz 50 Vrms, 20 Hz

Analog Trunk Ports

Trunk Ports 8 12 4
Impedance Varies by country 600 ohms 600 ohms
Trunk Impedance 600 ohms 600 ohms 600 ohms

Digital Trunk Interface

Digital Trunk Channels 24 / 23B+D 30B+D
Line Rate 1.544 Mbps 2.048 Mbps
Line Code AMI or B8ZS HDB3
Frame Format ESF/D4/SF CRC-4
Integrated CSU • •
Line and Payload Loopbacks • •
Facilities Data Link •

System Features
Port Capacity 4,800 Ports 2,400 Ports 2,400 Ports 4,800 Ports 4,800 Ports
Switch Capacity 200 Switches 200 Switches 200 Switches 200 Switches 200 Switches
Linear Encoding • • • • •
G.711 Encoding • • • • •
ADPCM Encoding • • • • •
G.729a Encoding • Not supported Not supported • •
Power Fail Transfer • • •

Front Panel
10M/100M Ethernet (RJ-45)
Analog (RJ-11, RJ-21X)
Audio Input & Output (Mini)
T1 / E1 (RJ-48C)
T1 / E1 Monitor (RJ-48C)
Maintenance (DB-9)
• • • • •
24 RJ-11, 1RJ-21X 12 RJ-11, 1RJ-21X 4 RJ-11
• • •
• •
• •
• • •

Mechanical
19" Rack Mount • • • • •
Dimensions (WxHxD) 17.2" x 3.1" x 14.3" 13.75" x 2.50" x 11.25" 13.75" x 2.50" x 11.25" 13.75" x 2.50" x 11.25" 13.75" x 2.50" x 11.25"
Weight 15 lbs. 10 lbs. 10 lbs. 10 lbs. 10 lbs.

Power
Input Power 100-240 VAC, 50-60 Hz 100-240 VAC, 50-60 Hz 100-240 VAC, 50-60 Hz 100-240 VAC, 50-60 Hz 100-240 VAC, 50-60 Hz
Power Consumption 90W typical 50W typical 50W typical 50W typical 50W typical

Environmental
Operating Temperature 0-50 C 0-50 C 0-50 C 0-50 C 0-50 C
Operating Humidity 0-90% non-condensing 0-90% non-condensing 0-90% non-condensing 0-90% non-condensing 0-90% non-condensing
Storage Temperature -30-70 C -30-70 C -30-70 C -30-70 C -30-70 C

Standards
Safety IEC950, UL1950, CSA, UL1950 UL1950, CUL1950 IEC950, UL1950, CSA, IEC950, UL1950, CSA,
EN60950 EN60950 EN60950
Type Approval UL, TUV, TUV GS UL, TUV, TUV GS UL, TUV, TUV GS
Telecommunications USA FCC Part 68, FCC Part 68 FCC Part 68, CS03 USA FCC Part 68, ETSI TBR4
Canada CS03, ETSI TBR4, Canada CS03,
Hong Kong HKTA2027 Hong Kong HKTA2027

EMC FCC Part 15 Class B, FCC Part 15 Class A FCC Part 15 Class B, FCC Part 15 Class B, FCC Part 15 Class B,
EN55022 Class B, Canada DOC Class B EN55022 Class B, EN55022 Class B,
EN55024, EN55024 EN55024,
Canada DOC Class B, Canada DOC Class B, Canada DOC Class B,
CISPR 22 Class B CISPR 22 Class B CISPR 22 Class B

*Note: Telephone features of Caller ID Name, Called ID Number, Message Waiting and FAX as well as analog trunking are only supported in the US and Canada.

Shoreline Communications, Inc. 960 Stewart Drive • Sunnyvale, CA 94085

408 331.3300 or 1.877.80SHORE • Fax 408.331.3333 • www.goshoreline.com Robust IP Phone Systems
Copyright © 2002 Shoreline Communications, Inc. All rights reserved. Shoreline, the Shoreline logo, ShoreCare, ShoreGear, and ShoreWare are trademarks of Shoreline Communications, Inc. in the United States and/or other countries.
Microsoft, Windows, and Windows NT are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. Other product and brand names may be trademarks or registered trademarks of their
respective owners. All specifications are subject to change without notice. Printed in the U.S.A. 06/02
Part No. 850-1021-01-3MK-7.5m-6/02