DAVID ANDRADES

408 225-4000
davdiablo@aol.com

Objective:
To obtain a position that will utilize my customer service, organizational and c
lerical skills and allow me to contribute to the development of the company and
team.
Professional Experience:
Lifescan (Kelly Services) 02/19/09 - 04/04/09
Outbound Customer Service Representative
Assist current One Touch diabetes meter users with mild troubleshooting and prov
ide assistance programs for patients without insurance.
Provide follow up service to new one touch customers.
Assure customer satisfactory with new one touch products.
BeavEx, San Jose, CA 6/17/08 - 10/10/08
Dispatch Terminal Manager
Responsible for assuring that all parcels and packages leave in a timely manner.
Managed records, files, and all other paper work associated with courier service
.
Kept inventory of all supplies and materials needed for daily operations.
Lifescan, (Kelly Services) 08/20/07 - 11/16/07
Customer Service Representative
Assisted customers in the usage of their diabetic meters via phone.
Provided customers with complimentary diabetic products.
Documented customer non-complaints issues and resolved them.
Linear Technology 02/02/07 â⠬â 06/08/07
Clerk II
Prepared demo boards for shipment to clients.
Maintained inventory, warehousing, supply, shipping, receiving, and tracking of
circuit boards including their instructional manuals.
Provided customer service to the engineering department.
Responsible for printing of labels for demo boards and integrated circuits in pr
eparation for shipping.
Provided tracking information on packages at the request of the engineering and
sales department.
Maintained accurate computer records.
Provided manager a weekly report including quality control information.
Pacific Hills Manor 10/31/03 â⠬â 08/01/06
Recreational Therapist
Coordinated activities.
Kept abreast of economic conditions and recommend adjustments to the Activity De
partment.
Assisted in developing, implementing, and maintaining an ongoing quality assuran
ce program for the activity department.
Participated in facility surveys (inspections) made by authorized government age
ncies as necessary.
Participated and assisted in departmental studies and projects.
Participated in annual OSHA and CDC in-service training programs for hazard comm
unication.
Assisted in developing a written plan of care for each resident's activity progr
am that identifies the problems/needs of the resident.
Involved with residents, personnel, visitors, government agencies/personnel, etc
.,
Downey Savings & Loans 8/16/01-2/28/02
Clerk/Receptionist
General receptionist duties.
Good Samaritan Hospital 10/2/00-7/25/01
Medical records clerk II
Managed records and files.
Education
B.S. San Jose State University, San Jose, CA.
A.A. Evergreen Valley College, San Jose, CA.
H.S. Diploma, Silver Creek High School, San Jose, CA.
References: Available upon request