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Dear Colleagues,

One of the key reasons for the success and recognition that That is why the Code also sets out specific expectations and re-
MOL Group has achieved is the human factor: the outstanding quirements, and we not only expect compliance with them but
performance and commitment of our highly-trained personnel. will vigilantly monitor and control adherence to them.
We are proud of MOL companies’ long history of ethical conduct,
including the culture and behaviour that we have developed up to Protection of values laid down in the Code is in our common
now. Our companies’ strategic objectives are therefore based on interest. In the long-term, we can successfully meet the
solid ethical ground, and our colleagues’ conduct make it firmer challenges emerging in the competitive markets in which our
day-by-day. It is essential to MOL that all employees become company operates only if we fully identify ourselves with the
familiar with the scope and content of our Code of Ethics, regularly requirements demanded by moral responsibility, both as
updated and based on rich traditions, and incorporate its values individuals and at company level, too. We can only protect
and requirements into their daily lives and work. our corporate reputation through irreproachable business
conduct and full compliance with the law. Since our responsi-
The Code of Ethics, a collection of norms and rules, seeks to bilities in this area do not cease at the borders of our company,
offer guidelines for the resolving of ethical issues. Its values we also expect our business partners, just as we do our
and their related regulations are applicable to every employee employees, to comply with the rules specified in the Code –
and hired person working in MOL Group. we are committed always to pass on our key values to others.

The Code of Ethics cannot provide answers to every specific We all have a common goal: to improve and strengthen the
problem, since it is only one of the elements of the system that ethical foundations of our business operations.
supports the overall ethical culture of the entire company, where
managers’ personal and exemplary behaviour also plays a key We request every MOL employee to join our efforts so we
role, as they demonstrate commitment to our corporate values may jointly achieve this common target!
through each decision they make and through their general con-
duct. Since it only takes one employee acting irresponsibly to
jeopardise confidence in MOL Group, we are personally firmly
committed to the fact that any breach of MOL’s Code of Ethics
will lead to strict consequences.

Zsolt Hernádi György Mosonyi


Executive Chairman and CEO GCEO

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I. ABOUT THE CODE Section III of the Code describes the ways in which MOL SHAREHOLDERS
Group employees can raise ethical concerns, and gives It is our responsibility to protect shareholders’ investments,
MOL Group Code of Ethics describes potential breaches This Code applies to all MOL Group companies, their you information about whom to turn to with your ethics and provide long-term returns competitive with those of
of the Code employees may be faced with, provides guidance Boards of Directors, and all subsidiaries and entities in which issues. Here you can find information about MOL Group other leading companies in the industry.
to help recognition and management of ethical issues, and MOL Group, directly or indirectly, owns or controls more Ethics Council.
explains how to report unethical conduct. Some sections than fifty percent (50%) of voting or ownership interests, as This Code, revised in 2006, replaces all previous versions Transparency of financial information; accounting
and topics may be more relevant to some functions or well as the Company’s executives and employees. The Code of MOL Group companies’ Codes of Ethics. We provide full and transparent information to all share-
departments than others. However, since a single instance should also be adhered to by the Company’s agents and holders and are attentive to their concerns. We comply
of a person failing to act with integrity can damage the representatives, including consultants. The Code also applies strictly with applicable stock exchange regulations and
company’s hard-earned reputation and compromise public to all MOL Group companies’ contractors and vendors. II. ORGANISATIONAL COMMITMENTS, report our activities accurately in our financial statements.
trust, each and every MOL Group employee is responsible REQUIREMENTS, AND INDIVIDUAL As a MOL Group employee you must:
for being familiar with the entire Code. The Code has been The Code of Ethics is structured by main MOL stakeholder BEHAVIOURAL NORMS • ensure that all transactions are properly authorised and
adopted by the Company’s Executive Board and represents group. This means that in Section II you will find the norms accurately and fully recorded, and that no undisclosed
a commitment to promote an organisational culture that and rules by stakeholder group that are the most relevant to CUSTOMERS or unrecorded account, fund or asset is established or
encourages ethical conduct and compliance with the law. a given ethical problem. The Code covers the following An honest and correct approach to customers (external maintained.
stakeholder groups and ethical issues: and internal customers alike), and fulfilment of their needs • co-operate fully with the Group’s internal and external
MOL Group employees should be aware that: • customers; and interests, are preconditions of successful and on-going auditors and must provide them with accurate informa-
• this Code cannot anticipate every possible situation • shareholders (transparency of financial information; business relationships. tion and, on request, allow them unrestricted access to
or cover every topic in detail. If a situation is unclear, accounting; company property; intellectual property and Therefore MOL employees must: staff and documents.
employees should ask for guidance before taking other protected information; insider trading; digital systems); • be attentive to customer needs, continuously monitor- • never deliberately make a false or misleading entry in a
action. Please consult Chapter III of this Code on how • employees (avoidance of discrimination; obtaining infor- ing, assessing and improving our products, services, report, record or expense claim.
to ask questions and raise concerns. mation and expressing opinions; harassment; privacy and technology and procedures to deliver quality, safety • never falsify any record, be it financial or non-financial.
• many of the topics covered in this Code are explained in employee confidentiality; child and forced labour); and innovation at every stage of the development, • never try to influence others to do anything that would
greater detail in various policy documents of the Group. • health, safety and the environment; production and distribution processes. compromise the integrity of MOL Group’s financial
• reading this Code is not a substitute for complying • government affairs and political involvement; • follow the highest behavioural standards when com- records or reports.
with specific policies and procedures. • local communities and civil society; municating with customers.
• this Code does not necessarily take into account all • suppliers, business partners (conflicts of interest); • provide timely, adequate, accurate and comprehensi-
applicable legal requirements. More restrictive laws or • competitors. ble information on our products and services.
requirements take precedence. Where applicable legal • follow the standard principles of communication in all
requirements conflict with this Code’s standards, employ- written communications with external customers.
ees should ask for guidance before taking any action. • be truthful in all external communications.

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Company property • use copyrighted materials or third-party trademarks As a MOL Group employee: Under MOL Group’s privacy and data protection policies,
As a MOL Group employee: (for example portions of audio, video or off-the internet • you must never buy or sell shares in MOL Group or any and within the bounds of relevant laws, MOL Group
• you are individually responsible for ensuring that MOL or off-the-air recordings) in materials you produce, other company while in possession of insider informa- may access and monitor computer files and electronic
Group property is not damaged, misused or wasted. without specific permission from the copyright owner. tion – even if you ‘think’ you are not relying on it. communications stored on company servers, PCs and
• you must not use any company equipment or facilities • knowingly infringe a valid patent owned by another • you must never disclose insider information to anyone other devices for the purposes of maintenance, business
for personal activities, unless you are so authorised party. outside the company, without prior approval. need or to meet legal or policy requirements.
in writing by your employer. Portable or home- • you must be careful, even with other MOL Group
working equipment that is issued to you (for example, You may only copy documents and materials (including employees, only to disclose insider information to a
laptops and mobile phones) remains the property of computer software) that are not copyrighted or when you co-worker when you have permission to do so and EMPLOYEES
MOL Group. You must take reasonable care of it, as have specific permission to do so. if it is necessary to do your job. We are committed to creating a work environment
you would any other piece of MOL Group property. • you must protect insider information from accidental of mutual trust where everyone who works for MOL
• you are expected not to undertake personal activities Insider trading disclosure. Group is treated with dignity and respect. We pay close
in the workplace. All employees must devote the working MOL Group is committed to the fair marketing of attention to the professional and personal development
time necessary to fulfil their job responsibilities. publicly-traded securities. Insider dealing in securities Digital systems of our employees. The Group commits itself to imple-
is regarded as a criminal offence in most of the countries Computer hardware and software and all information on menting a fair policy of remuneration.
Intellectual property and other protected information in which we carry out business. Therefore, we require not MOL Group digital systems, as well as any MOL Group
At MOL Group, we regularly create or develop valuable, only full compliance with relevant laws, but also the information on your home or other non-MOL Group digital Avoidance of discrimination
confidential ideas, strategies and other types of business avoidance of even the appearance of insider securities systems, are company property. MOL Group is committed to prohibiting and preventing
information – ‘intellectual property’ – which we own, and trading and consultancy. Insider trading includes trading As a MOL Group employee you must: discrimination. Our staff comprises citizens of several
need to protect. Because this information is the product in investments whose value is determined by the price of • be aware of MOL Group IT policy on use of the countries; we support cultural diversity and the creation of
of MOL Group’s own efforts, various laws permit the such shares or other securities. ‘Insider information’ Internet. an international team.
company to protect such information from use by outsiders. means germane information that relates, directly or • never use company electronic communications As a MOL Group employee you must:
As a MOL Group employee you must not: indirectly, to MOL Group or its securities or to another systems to transmit, without authorization. • not discriminate against anybody on the grounds of
• introduce to MOL Group or use any confidential company or other securities, which is not available to • never deliberately access, store, send, post or publish sex, marital status, age, ethnic origin, colour, political
information, including computer records, from prior the general public. Any information is considered pornographic, sexually-explicit or sexually-exploitative conviction, disability, religion, or sexual orientation.
employers or any other third party. ‘germane‘ if a reasonable investor would be likely to images or text; any materials that promote violence, • make decisions exclusively based on merit, perform-
• load any unlicensed software into any MOL Group consider such information important when deciding hatred, terrorism or intolerance of others; any material ance and qualifications, as well as other work-related
computer. whether or not to buy or sell a company’s shares. that is harassing, obscene, or abusive. Should you criteria.
• accept or use anyone else’s confidential information ex- receive such inappropriate unsolicited material – e.g. • base workplace relations on cooperation, openness,
cept under a specific agreement approved by MOL through e-mail spam – you must delete it immediately. trust, mutual recognition and support.
Group Legal Department. • be open and receptive to cultural diversity and help

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colleagues from other countries to adapt to local ronment, including one in which employees Child and forced labour • cease any activity that becomes unsafe, and report
circumstances. may be driven to engage in inappropriate work MOL Group does not tolerate any form of forced, the fact to your supervisor.
• not publish or disseminate materials or jokes which practices in order to ‘fit in’. compulsory, or child labour. All MOL Group employees • only undertake work for which you are trained, competent,
might offend people belonging to any specific group. • unreasonably interfering with an individual’s and suppliers are expected to be aware of and abide medically fit and sufficiently rested and alert to carry out.
• only pursue political or religious activities outside the work performance. by these commitments, in their jobs. • make sure you know what to do if an emergency
workplace. • affecting an individual’s employment opportu- occurs at your place of work.
• take firm action against any form of discrimination. nities. HEALTH, SAFETY AND THE ENVIRONMENT • promptly report to local management any accident,
• humiliating or injuring another person. In line with our commitment to sustainable development, injury, illness, unsafe or unhealthy conditions, incident,
Harassment • making racial, ethnic, religious, age-related, or sexual we have adopted a systematic approach to health, safety, spill or release of material to the environment, so that
Each employee is required to create an atmosphere jokes or insults. security and environmental management in order to immediate steps can be taken to correct, prevent or
of mutual respect and trust, without which it is impossible • distributing or displaying offensive material, including achieve continuous improvement in performance. We are control such occurrences.
to cooperate and achieve excellent business results. inappropriate images. committed to reducing health, safety and environmental • never undertake work when your performance is
MOL Group will not tolerate any form of abuse or harass- • misusing personal information. risk, in relation to our activities, by creating safe working impaired by alcohol or other drugs, legal or illegal,
ment, in any company workplace, toward employees, • spreading malicious rumours or using voicemail, conditions and by continuously improving our environ- prescribed or otherwise. You must also prevent others
contractors, suppliers, customers or other stakeholders. e-mail or other electronic devices to transmit deroga- mental management performance. Focus on quality is a from doing so.
As a MOL Group employee you must never: tory or discriminatory information. fundamental requirement in our activities. We facilitate • never possess, use or deal in illegal drugs or other
• engage in behaviour that could be characterized as programmes for the protection of the environment in the substances on company premises; you must report the
offensive, intimidating, malicious or insulting. Privacy and employee confidentiality regions in which we operate. We observe all technological fact if others do so.
• engage in sexual harassment. Sexual harassment is MOL Group is committed to respecting the confidentiality and ecological guidelines in force, in all our activities, and • obey regulations concerning smoking in the workplace.
a form of discrimination based on sex, and includes of our employees’ personal information. Our policy is to promote the acceptance of more demanding standards
unacceptable behaviour such as making physical acquire and retain only personal employee data that are designed to minimise the risk of adverse effects on the
contact, comments with sexual content, requests for required for the effective operation of the Group, or that environment resulting from such activities. GOVERNMENT AFFAIRS AND INVOLVEMENT
sexual favours, or sexual suggestions. Harassment is is required by law in the locations in which we operate. MOL Group is committed to providing all employees – and IN POLITICS
discriminative when persons subject to harassment Access to personal data is strictly limited to company those of other companies working on our premises – with In our operations, we act in good faith and in an honest
could reasonably assume that rejection of sexual offers personnel who have appropriate authorisation and a clear a safe and secure work environment, where no one is manner, complying with all relevant laws and regulations
would put them in a disadvantageous position regard- business need for such information. If you do not have subject to unnecessary risk. We recognise that safe operations of the countries in which we operate, and only use
ing employment, hiring, promotability or that hostile authorisation or a valid business reason, you must not depend not only on technically sound plant and equipment, methods that are permitted. MOL Group commits itself
working environments would ensue. seek access to this information. Those with access to but also on competent people and an active HSE culture. to act as a socially responsible citizen in relation to state
• engage in any form of harassment with the intent or personal employee data must only use them for the As a MOL Group employee you must: and government bodies, local bodies, and to the region
effect of: purpose for which they were collected and adhere to • always comply with HSE management system require- and society as a whole. The Group pays taxes due, and
• creating a hostile or intimidating working envi- the highest standards of confidentiality when using them. ments, at your place of work. insists upon transparency in all financial transactions.

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As a MOL Group employee you must never: advisor, engaged in lobbying activities, before conclud- media. We aim to develop positive and highly professional any other kind of favouritism that might compromise
• offer or make an unauthorised payment to, or authorise ing an assignment contract with them. You must check relationships with the media. MOL Group seeks to engage such selection.
an improper payment to, a local or foreign government to see if such companies or advisors operate within in open and transparent dialogue and consultation with local • select only such persons or companies that have
official, or any related person or entity. relevant laws, and will not pursue opposing lobbying communities and other representatives of the general public good reputations and the qualifications required.
• attempt to induce a local or foreign government official interests, due to assignments from other parties. who have a legitimate interest in our operations. • seek to do business with suppliers who comply with
to commit an illegal act. We encourage employee participation in support of local relevant legal requirements and who act in a manner
• offer or receive money, gifts, kickbacks, commissions As a MOL Group employee: community development initiatives and civic causes. consistent with MOL Group’s commitment to compli-
(or anything of value) in relation to obtaining business • you must be very careful, when taking a political role, As a MOL Group employee you must: ance and ethics, as outlined in this Code.
or awarding contracts. that, in such activity: • always comply with local laws and regulations in each • be alert to, and report to line management on,
• do anything to induce or aid someone else to break • you do not use the MOL Group name. and every community and country in which we operate. supplier activities that are inconsistent with these
these rules. • you do not lead people to believe that MOL • respect the cultures and different business customs requirements.
• mislead any investigator or other government or Group has committed itself to any party or of those communities and countries (so long as they • not ask for or accept any benefit from any business
regulatory official. political movement. do not conflict with the principles of this Code). partner. You must terminate business relations with
• attempt to obstruct, in any manner, the collection of • you do not join groups the aims or activities of • seek to recruit qualified local personnel, where possible. a business partner or supplier who offers any such
information, data, testimony or records by properly which are in conflict with MOL Group interests. unlawful benefit and report the fact to your supervisor.
authorised government or regulatory officials. • you do not use MOL Group equipment (e.g. • inform your line manager about invitations received for
• conceal, alter or destroy documents, information or fax, PC, Internet, telephone, copier, scanner, SUPPLIERS, BUSINESS PARTNERS business purposes, and ensure that acceptance of
records that are subject to an investigation or enquiry. headed writing paper etc.). Relations with suppliers and other business partners such invitations is approved in advance. A supervisor
• attempt to hinder another employee from providing • you must never carry on political activities in the work- are based on mutual trust and respect. All information has the right to decide if acceptance of such invita-
accurate information. place. with regard to relations between MOL Group and its tions serves MOL Group business purposes.
suppliers is considered confidential. We will not misuse • not accept offers of travel, holidays and/or accom-
Political activity our position in the marketplace, and we commit ourselves modation made by a business partner, third party con-
The Group does not prohibit employee involvement in LOCAL COMMUNITIES AND THE GENERAL to creating equal conditions for all our business partners. tractor or company acting on behalf of MOL Group
politics, but political activities should not be undertaken PUBLIC We also commit ourselves to observing agreed contrac- (consultants, agents, franchise partners, etc.). In
by employees in the name of MOL Group, or that are in MOL Group contributes to economic growth and the raising tual terms. certain cases (e.g. professional training, or invitations
conflict with Group interests. of living standards in the regions in which it operates. We When acting in the name of MOL Group, it is your to make presentations) acceptance of such offers of
As a MOL Group manager you must: serve the public good through activities aimed at improving specific responsibility to help our suppliers understand travel and accommodation is permitted, if it has been ap-
• obtain information in compliance with, and observe, the public health, culture, and education, in these regions. MOL Group compliance and ethics requirements. proved by the supervisor exercising employer’s rights.
lobbying laws and regulations of the countries in which We commit ourselves to providing the general public with You must: • be careful not to give existing suppliers’ confidential
we operate. regular, complete, comprehensible, and bona fide informa- • select suppliers based on merit, avoiding conflicts business information (proposed rates, winning bid
• obtain all relevant information about any company or tion about our activities and intentions, through all relevant of interest, inappropriate gifts and entertainment, or information, etc.) to a third party.

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Conflict of interest can occur if investments are made in competitor, industry and other publicly-available sources to evaluate The main role of the Ethics Council is to ensure that
As a MOL Group employee you must: supplier, or customer organisations. Any ‘substantial our suppliers’ and competitors’ businesses, customers, every MOL Group employee complies with the Code.
• as a private individual, never work for, or provide interest’ in a competitor, supplier or customer requires suppliers, technological trends, regulatory proposals The Council
services to, any outside party with whom you have the prior written approval of the relevant line manager. and developments, and existing and planned strategies. • reviews and promotes consistent disciplinary proce-
dealings as part of your job at MOL Group. A ‘substantial interest’ means any economic interest MOL Group companies must gather such information fairly dures for breaches of the Code.
• disclose and obtain written approval for any relation- that might influence or appear to influence your judge- and legally. Where operations of the industry in general • oversees ethics training and communications.
ships with competitors, customers or suppliers that ment. Some investments are always wrong: significantly impact both the natural environment and • oversees internal investigative processes.
could possibly raise conflicts of interest. • never invest in a supplier if you have any social development of local communities, MOL Group • continuously assesses threats to compliance and en-
• promptly notify your line manager to determine if any involvement in the selection or assessment will actively co-operate with its competitors in the ad- sures that internal controls are responsive to such risk.
action is required should you learn that a ‘close rela- of, or negotiations with, that supplier, or if you vancement of their mutual social and environmental • provides support to help employees comply with the
tive’ works or performs services for a competitor, cus- supervise anyone with such responsibility. responsibilities. MOL Group will seek every opportunity Code of Ethics.
tomer or supplier. In general, a relative should not have • never invest in a customer if you are responsi- to voice its ethical commitments among trade organisa- • provides reports on compliance performance to the
any business dealings with you, with anyone working in ble for dealing with that customer or supervise tions, industry alliances, multi-stakeholder organisa- Group Chief Executive, the Executive Board, and the
your business unit, or with anyone who reports to you. anyone with such responsibility. tions, and the local, regional and global partnerships Board of Directors.
In addition, you should never be in a situation where • always study laws and internal regulations governing that advance the values of sustainable development.
you have the ability to hire, supervise, affect the terms the acceptance of employment, or the entry into legal Investigations and disciplinary procedures are administered
and conditions of employment of, or influence the man- relationships for the purpose of performance of work, by the “Code of Ethics Enforcement Procedures”. These
agement of, any close relative, regardless of whether outside MOL Group. If you enter into such a legal III. ASKING QUESTIONS AND Procedures can be accessed from the Secretary of the
that person be MOL Group employee or employed by relationship, you must report it in writing to the supe- RAISING CONCERNS Ethics Council. If you ever want to report misconduct, or
a MOL Group contractor. Exceptions require specific rior exercising employer’s rights. Your supervisor will are uncomfortable using one of the other resources
written approval by your line manager. decide whether such an additional legal relationship You must report any breaches or potential breaches of identified above, you may contact the Ethics Council
• obtain approval, in compliance with relevant laws and would jeopardise legitimate Group business interests. MOL Group Code of Ethics, of which you become aware – directly. Ethics Council contact information can be
internal regulations, before accepting a senior execu- whether these relate to yourself, direct reports, supervi- accessed at CIP/Regulations.
tive position in, membership of a supervisory board of, sors or others. You must similarly seek advice if you are You can also send an e-mail to ethicscouncil@mol.hu,
or becoming a controlling owner of, an external busi- COMPETITORS ever unsure about a proper course of action. or write to the Chairperson of the Council at H-1117
ness enterprise. Before accepting a position as a board While MOL Group actively competes in its many business Should you have an ethics concern, you should first turn to Budapest, Október huszonharmadika u. 18.
member (including of non-profit making organisations) activities, its efforts in the marketplace must be conducted your line manager. You may also get help or advice from The Council operates a telephone line with an answering
you must always get written approval. in accordance with the norms of fair competition, and the your HR partner and MOL Group Legal Department. If you machine. The line operates 24 hours a day/seven days
• be careful that your personal investments do not create spirit and letter of applicable competition laws. We only are ever uncomfortable using such resources, you may a week. Call the Ethics Council on (+36) 1 464-1725.
conflicts of interest, impairing your ability to make conduct intelligence-gathering on our competitors in a also contact MOL Group Ethics Council, as described You may use your native language in all communications
objective decisions on behalf of MOL Group. Conflicts strictly legal manner. We only use available literature, and below, at any time. with the Council. We draw your attention to the fact

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that investigations are more effective if you provide
as much detail about misconduct as possible, including
your name. Anonymous reports will only be investigated
if there is a potentially extremely serious breach of
the Code.

Any employee, who, in good faith, seeks advice, raises


a concern or reports misconduct is in full compliance
with this Code. MOL Group will not tolerate retaliation
against that person. Allegations of retaliation will be inves-
tigated and appropriate action taken. Anyone responsible
for reprisals against individuals who report suspected
misconduct or other risks to the business will be subject
to disciplinary action. If you suspect that you, or someone
you know, has been retaliated against for raising a Code
compliance or ethical issue, you should contact the
Ethics Council, immediately.

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