RICK MILLER

11718 South Breeze Grass Way Parker, Colorado 80134

(303) 791 2824 ~ Cell: (303) 902 3832
rickmiller22@gmail.com

ACCOUNT EXECUTIVE
Core Competencies:
- New Business Development & Prospecting
- Customer Relationship Management
- Sales & Marketing Leadership
- Customer Needs Assessment
- Market Research & Analysis
- Strategic Planning & Implementation
- Projection & Forecasting
- Promotional Marketing

QUALIFICATIONS PROFILE
Highly qualified, assertive and goal-driven sales professional with strong busin
ess acumen and proven talent for developing new accounts. Confident in executin
g a wide range of sales strategies to establish market presence, increase revenu
e and improve profitability. Respected by clients as a collaborative, industrio
us business partner who models integrity, innovation and tenacious problem solvi
ng. Possess leading-edge presentation skills combined with exceptional interper
sonal skills to maintain strong relationships with valuable, current and future
clients. Committed to a high level of customer service to build trust, forge lo
ng-lasting client relationships and generate repeat business. A self-motivator
who is skilled at assessing clients needs, monitoring feedback and implementing
necessary change. Extremely organized, high-energy professional with strong neg
otiation skills.
- Top sales performer with strong consultative selling aptitude, a big-pic
ture vision, leadership and tenacity to successfully penetrate new markets, capt
ure market share and accelerate corporate revenue growth
- First-class, executive level communication abilities complement outstand
ing people skills; able to connect with clients on both professional and persona
l level
- Adept at face-to-face and C-level engagement, balancing performance, cli
ent satisfaction and new business development
- Gather and leverage sales and business intelligence ahead of the competi
tion
- Vision for high return customer relations opportunities and strategies t
o strengthen organizational market position and enhance revenue growth
- Strong ability to influence thinking of others, force strategic relation
ships and build consensus
- Leverage unique B2B relationships to negotiate mutually beneficial resul
ts with diverse stakeholders
- Agile in multitask environment with wide scope of activities; identify a
nd manage risk prudently
- Highly proficient in Microsoft Office applications and CRM systems inclu
ding SalesLogix
KEY SKILLS & AREAS OF EXPERTISE
- Account Management: Consistently exceed revenue goals by actively prospe
cting for new customers, effectively prioritizing sales opportunities and partne
ring with existing accounts to expand business and obtain valuable referrals; sk
illed at developing and implementing marketing plans with strategic accounts.
- Relationship Building: Outstanding success in building and maintaining r
elationships with key corporate decision makers, establishing large-volume, high
-profit accounts with excellent levels of retention and loyalty.
- Presentations: Extensive experience designing customized proposals and s
ales presentations; skilled at listening to client needs and concerns, developin
g effective solutions and persuading customers to take action; preference for pr
esenting directly to senior executives and key decision makers.

CAREER PATH
NATIONAL TECHNOLOGY TRANSFER - CENTENNIAL, CO (SEPT 2002-MAR 2010)
SALES MANAGER OCT 2005-MAR 2010
- Managed outbound B2B telesales team of regional sales and business devel
opment managers
- Played a lead role in achieving an $8 million quota in marketing customi
zed on-site industrial training courses
- Expanded market share, increased sales revenue and improved profitabilit
y by applying sales team accountability systems and processes
- Developed sales forecasting models which supported the implementation of
sales competition and promotions to drive desired results and performance in sp
ecific time periods
- Executed various programs such as sales skills training, technical produ
ct training, sales process and opportunity qualification training
- Directed recruitment, hiring, training, coaching and motivating sales te
am; implemented modified sales action plans for underperforming representatives
- Conducted analysis and ensured thorough implementation of company policy
and procedure as member of the senior management team
- Utilized SalesLogix in performing CRM management
Highlights:
- Successfully increased sales revenue from $4 million to more than $8 mil
lion in 3 years
- Gained more than $500 thousand additional revenue growth in the first ye
ar through the development of a pilot seminar program, which facilitated nationa
l accounts to assess the courses prior to investing in enterprise-wide training
schemes
- Increased sales team close rate on forecast opportunities from 29% to ov
er 60% by developing and executing a sales opportunity qualification process
SENIOR REGIONAL ACCOUNT MANAGER APR 2004-OCT 2005
- Conducted new business development and managed various large accounts su
ch as enterprise-wide, national and distributor accounts while exceeding sales q
uota of more than $1.5 million
- Enhanced revenue and market share at various Fortune 500 accounts across
multiple industries
REGIONAL ACCOUNT MANAGER SEPT 2002-APR 2004
- Directed sales of customized training courses in an assigned regional sa
les territory and consistently exceeded sales quota of more than $1 million
- Demonstrated efficient performance in overseeing the development of new
business; surpassed activity goals
- Developed strategic relationships with numerous accounts resulting in si
gnificant improvement in revenue and profit margins; exceeded 15% revenue growt
h in the territory
CIBER – COLORADO SPRINGS, CO
ACCOUNT EXECUTIVE / FIELD SALES REPRESENTATIVE SEPT 2000-JUNE 2002
- Directed business development and account management for an information
technology consulting services company; supported implementation of IT consultin
g projects
- Consistently surpassed annual sales quota of $1.9 million and recognized
as sales team leader in terms of generated revenue
- Functioned as consultant support manager and provided complete service s
taff expansion services
- Generated qualified client IT requirements and negotiated contract rates
and provisions
IMI SYSTEMS / AJILON – COLORADO SPRINGS / DENVER, CO
ACCOUNT EXECUTIVE / FIELD SALES REPRESENTATIVE MAR 1998-
AUG 2000
- Worked on new business development providing IT consulting services solu
tions and staff supplementation services to new and existing clients
- Consistently surpassed annual sales quota of more than $2 million
- Earned President’s Club Award for excellence in Sales and Marketing
- Selected to serve on Account Executive Task Force which established role
s and responsibilities for Account Executives company-wide
- Recognized sales team leader in generated revenue and new account develo
pment

OTHER POSITIONS HELD

TECH REP SALES – CENTENNIAL, CO
FIELD SALES REPRESENTATIVE / PRODUCT SALES MANAGER (MANUFACTURER’S REP)
Highlights:
- Served as Product Sales Manager and increased revenue at OEM, industrial
distributor and end-user accounts by more than 20%
- Conducted technical product training to client electrical and mechanical
staffs as necessary

MINARIK CORPORATION – DENVER, CO

BRANCH SALES AND OPERATIONS MANAGER (INDUSTRIAL DISTRIBUTION)
Highlights:
- Opened start-up industrial distribution branch operation in Denver and e
xpanded revenue to over $4 million
- Earned Branch Manager of the Year Award
- Earned (8) Branch of the Month Awards
SIERRA INDUSTRIAL ENGINEERING ( A DIVISION OF THE MINARIK CORPORATION) – LOS ANGELE
S, CA
OPERATIONS MANAGER / FIELD SALES REPRESENTATIVE (MANUFACTURER’S REP)
Highlights:
- Increased sales to industrial distributor accounts by over 15%
- Inventory control and warehousing specialist for 5 technical product lin
es
EDUCATION
BACHELOR OF ARTS IN BUSINESS ADMINISTRATION
WESTERN STATE COLLEGE, GUNNISON, CO