LOU MCDONALD

PO Box 9157
Phone: (864) 787-5021 Greenville, South Carolina 29604 lm4d989e@westpost.
net

Summary of Qualifications
* Excellent customer service skills and work ethics
* Well organized and attentive to details
* Able to maintain strong and dependable client relationships
* Ability to focus on acquiring new accounts and increasing sales
* Fully knowledgeable of Upstate SC and surrounding markets
* Capable of completing self-directed projects with minimum supervision
* Proficient in oral and written communication skills using the computer

Professional Experience
Caregiver, Greenville, SC 2008-2010
* Assisted elderly family member until she entered into nursing home.
New Business Development Sales, Klingman Williams, Greenville, SC 2007-20
08
* Sold Herman Miller office furniture to business and industrial establishments.
* Compiled lists of prospective customers for sales leads and cold calls.
* Identified and analyzed customer's project interests and budgets, understandin
g and
anticipating their needs and wants and recommending appropriate products.
* Developed relationships with architects, general contractors, builders and int
erior designers.
Account Representative, Eagle Embroidery, Greenville, SC 2006-20
07
* Sold specialty advertising items to businesses throughout Upstate SC territory
.
* Succeeded in maintaining effective customer relations throughout large sales t
erritory
by maximizing time management skills.
* Prepared and presented sales proposals to decision makers and negotiated purch
ase agreement.
New Business Development Sales Rep, The Greenville News, Greenville, SC 2003-
2006
* Called on new businesses and recaptured old customers for classified and retai
l sales.
* Consistently met and/or exceeded monthly goals set by management.
* Collected on past due accounts by effectively managing my accounts resulting i
n
increased revenues.
* Successfully handled customer complaints and issues.
* Trained new sales reps.

Account Representative, The Talking Phone Book, Greenville, SC 2002-2003

* Sold yellow page ads, prepared layouts and handled proofs.
* Increased the territory by making telephone calls and cold calls on prospects.
* Increased revenue and maintained customer base while collecting on past due ac
counts.
Outside Sales Representative, Creative Salon Resources, Charlotte, NC 1997-2
002
* Sold beauty supplies to salons in the Upstate SC area.
* Support of sales management: sales, business plans, product selection and
inventory management.
* Support of new business development - marketing, brand promotion.
* Tested communications ability with groups and individuals.
* Serviced existing clients bi-monthly.

Education
Greenville Technical College, Greenville, SC Diploma, Administrative/Clerical
Carolina High School, Greenville, SC Diploma