________________________________________906 Windsor Green Boulevard * Goodlettsv

ille, TN 37072
(615) 506-0135 * es4e8376@westpost.net

Results-focused professional specializing in providing world-class customer serv

ice, driving business growth, managing client accounts, and directing administra
tive support functions eager to offer breadth of experience toward optimizing a
progressive employer's productivity and profitability.
________________________________________PROFILE OF QUALIFICATIONS
* Top-performer who makes decisions to reflect positively on business productivi
ty and corporate well-being.
* Excellent communicator who seamlessly interfaces with all levels of business r
epresentatives and clientele.
* Integral team player who plans, prioritizes, and manages multiple tasks within
deadline-driven environments.
* Ambitious self-starter who demonstrates superior attention-to-detail and sharp
problem-solving talents.
________________________________________
CAREER HIGHLIGHTS
* Achieved #4 status district-wide and maintained the highest sales position wit
hin the store for Motherhood Maternity.
* Attained top sales position in specific store, as well as status within the "T
op 10" region-wide for Zales.
* Spearheaded substantial business turnaround for Gordon's Jewelers to include a
chieving store status as #2 for the year and #1 for 8 consecutive months, along
with actively broadening high-level clientele base to boost overall sales.
* Recognized for job performance excellence as a frequent "Top 10" sales profess
ional with Dillard's.
________________________________________
PROFESSIONAL SYNOPSIS
Administrative Operations
* Maximized administrative efficiency by performing records management within la
rge-volume databases to include processing payments / approvals, assisting with
product / merchandising ordering, and running daily reports.
* Performed all cash handling duties and operational transactions (i.e. sales, r
eturns, exchanges), along with completing the proper documentation of monetary v
alues through solid recordkeeping and register balancing practices.
Business Support
* Optimized business productivity and ensured consistent operational practices b
y proactively training new employees.
* Demonstrated strong analytical talents toward monitoring inventories and inves
tigation / adjusting all discrepancies.
* Cost-effectively ordered products / supplies to maintain seamless business pra
ctices at all times.
Sales / Marketing
* Played a vital role in increasing sales results, product awareness, and brand
image to maximize store profits.
* Generated advantageous sales by creating appealing store environments via inno
vative interior merchandise displays.
* Supported the formulation of strategic business decisions based on analysis of
regular sales summaries designed to improve flow of customers and introduce new
 products / services.
Client / Customer Relations
* Contributed strong interpersonal relations abilities toward building valuable
relationships with company clientele which was instrumental in generating new bu
siness opportunities within competitive retail / operations markets.
* Utilized broad scope of industry knowledge to promptly respond to customer con
cerns and resolve key challenges.
________________________________________
PROFESSIONAL EXPERIENCE
Sales Associate, MOTHERHOOD MATERNITY, GOODLETTSVILLE, TN
2009-PRESENT
Sales Associate, ZERO GRAVITY, GOODLETTSVILLE, TN
2
009 - 2010
Sales Associate, ZALES-THE DIAMOND STORE / GORDON'S JEWELERS, GOODLETTSVILLE, TN
2007 - 2009
Jewelry / Watch Specialist, DILLARD'S, GOODLETTSVILLE, TN 2004 - 2006
Fuel Desk Operator, MAPCO, CROSS PLAINS, TN 2003 - 2004
Front Desk Clerk, RIDGETOP TRUCK CENTER, MILLERSVILLE, TN 2002 - 2003