Herb G.

Schieren
462 Danbury Circle * Vacaville, CA 95687 * (510) 410-5067
* E-Mail hs27d71c@westpost.net

RESTAURANT MANAGER
- Professional Representation - Outstanding Communication - Custo
mer
Service Excellence

QUALIFICATIONS PROFILE
Motivated, strong leadership qualities, provide substantial contributions to the
consistency and quality of product and service, total customer satisfaction, an
d profitability in their delivery. Offer exceptional teamwork spirit, positive a
ttitude, and a style based on integrity, excellence, and trust.
* Knowledge and experience in restaurant management to bring
operational improvement to an organization.
* Proficiently achieve targeted corporate marketing, sales, customer
service, cost and quality control, and sanitation and safety goals and
objectives
* Tactful, patient, diplomatic; use sound judgment and discretion. Give
recognition to others who deserve credit for their ideas and
accomplishments
- CORE COMPETENCIES -
* Totally customer service oriented while always being focused to
the "bottom line"
* Conceive and implement innovative and effective advertising and
promotional programs
* Work well with diverse personalities, lifestyles, ethnic origins,
economic, and cultural backgrounds
* Interview, train, motivate, mentor, evaluate, and discipline employee
performance
* Accustomed to devising problem solution beyond the conventional

EXPERIENCE
General Manager, THE ORIGINAL HICK'RY PIT RESTAURANT,
Walnut Creek, California *
2006 to 2010
Responsible to direct and supervise 60+ employees in this high volume Family Res
taurant; report to the owner; and achieve all cost objectives in Food Labor and
Expenses.
Managing Director, BURGER KING-ANARJAY CONCEPTS, INC.,
Fairfield, California
* 2001 to 2005
Responsible for overall operation of four franchise group for absentee franchise
e. Instituted improved inventory and personnel procedures that reduced costs and
improved service. Develop management training projects to improve level of mana
gement effectiveness for organization and personnel consistency.
Sales Manager, EPL FOOD PRODUCTS, INC.,
Somis, California
* 1999 to 2001
Develop, maintain sales growth of value added fresh-cut potato products manufact
ured under Green Giant label. Develop distributor partners for growth in populou
s areas of Northern California and the Northwest.
Director of Operations, EMIL VILLA'S CALIFORNIA BARBECUE,
Hayward, California * 1983 to 1999
Responsible as Director of Operations for 12 restaurants; reported to the CEO /
President. Manage all operations to meet corporate expectations including cost a
nalysis, performance evaluations, project management, recruitment and training.
As Area Manager, I directed on-site managers to provide follow-up, training, an
d support to ensure delivery of product and service standards as well as profita
bility.
EDUCATION
American River College,
Sacramento State University,
Sacramento, California
Sacramento, California
* Drafting
* Business
References available on request