Professional Documents
Culture Documents
Please complete the table below (Learning Programme Alignment Matrix) for each of the programmes you are requesting
programme approval for:
1. Learning Programme Name: Skills Development Facilitator Programme
9. Entry/Admission Requirements: Learners should be competent in Communication and Mathematical Literacy at NQF Level 3.
• Facilitator Guides
• Learner Notes/Material
• Assessment Guides (Including Assessment Instruments)
(Please submit one example of each of the above for at least two unit standards (if more than one unit standards are being applied for) with your application for programme approval)
2. Please complete the following for ALL of the Unit Standards of your Learning Programme and submit with your application for
Programme Approval:
UNIT STANDARD TITLE: Develop an organisational training and development plan
SAQA ID NUMBER: 15217
Specific CCFO’s
Outcom Assess Assessment Covered
ment Learning Activities Page Delivery
es Assessment Activities Method
Criteria no method
Numbe number
r
3 1 Discussion:How to get training 20 Facilitatio CASE STUDY: Summative- UNIT
and development needs for n, INTERNATIONAL case study STANDARD
your organisation. Exercises; COMPUTER COMPANY CCFO
Classroo (ICC) IDENTIFYING
m UNIT
discussio Read through the case study STANDARD
n on appendix 1, and answer the CCFO
following Questions: WORKING
Define training and
UNIT
development needs in
outcome terms and establish STANDARD
2 Class discussion created by 35 Facilitatio priorities for ICC. [10] CCFO
the facilitator: Steps for n, ORGANISING
developing training and Exercises;
development plans.
UNIT
Classroo STANDARD
3 Class discussion created by m CCFO
the facilitator: the qualities discussio COLLECTING
for a good training and n UNIT
development plans. STANDARD
4 CCFO
COMMUNICATI
NG
5 37 Facilitatio What are the implications for UNIT
n, addressing the training and STANDARD
Exercises; development needs? Include Formative CCFO
Classroo reference to Financial, Human DEMONSTRATI
m and Physical needs. [5] NG
discussio [5]
n
UNIT STANDARD TITLE: Conduct an analysis to determine outcomes of learning for skills development and other purposes
SAQA ID NUMBER: 15218
Specific CCFO’s Covered
Outcom Assess Assessm
ment Learning Activities Page Delivery
es Assessment Activities ent
Criteria no method Method
Numbe number
r
1 1 Class discussion created by 54 Facilitatio Identify and briefly discuss Formativ UNIT STANDARD
2 the facilitator: The purpose -66 n, the various forms of analysis e- CCFO IDENTIFYING
3 and scope of the analysis. Exercises; that could be used in exercise
Class discussion created by Classroo determining the outcomes of
the facilitator: different forms leaning. [15]
m
of analysis. discussio
Class discussion created by n
the facilitator: The different
stakeholders of the analysis Identify the different sources
process. exercise
of information that could be
used in determining skills,
knowledge and attributes
required by people in relation
to key roles and work
processes. [5]
4 Class discussion created by 54 Facilitatio CASE STUDY: SHOE BOX Summati UNIT STANDARD
5 the facilitator: ensuring the -75 n, COMPANY ve CCFO IDENTIFYING
6 resources are available for 67- Exercises; UNIT STANDARD
analysis. 75 Classroo Read through the case study CCFO WORKING
67- m on appendix 1, and answer UNIT STANDARD
75 discussio the following Questions: CCFO ORGANISING
n UNIT STANDARD
1) Identify the stakeholders’ CCFO COLLECTING
interest in the results of the
UNIT STANDARD
analysis. [5]
CCFO
COMMUNICATING
2) Provide a list of all
resources that you need to UNIT STANDARD
ensure an effective analysis CCFO
process. [5] DEMONSTRATING
3) Prepare a questionnaire or
interview questions that you
will use to gather information.
Attach a copy in the portfolio.
[10]
Specific Assessm CCFO’s Covered
Outcom ent Learning Activities Page Delivery Assessmen
es Assessment Activities t Method
Criteria no method
Number number
2 1 Class discussion created by 67- 83 Facilitatio CASE STUDY: SHOE BOX Summative UNIT STANDARD
2 the facilitator: The purpose n, COMPANY -case study CCFO
3 of any outcomes analysis Exercises; Read through the case study on IDENTIFYING
method. Classroom appendix 1, and answer the
4 UNIT STANDARD
Class discussion created by discussion following Questions:
5 CCFO WORKING
the facilitator: Group
processes and group UNIT STANDARD
1. From the organisational CCFO
dymamics.
chart, identify the 10 ORGANISING
participants that you will
UNIT STANDARD
give questionnaires and/or
CCFO
interview. [5]
COLLECTING
Choose your UNIT STANDARD
friends/workmates to assume CCFO
the roles that you have COMMUNICATING
identified above. Issue them UNIT
with the questionnaires and/or STANDARD
interview them. Attach the
CCFO
evidence of the survey into the
portfolio. [15] DEMONSTRATIN
G
As a Skills Development
Facilitator (SDF) provide
information to Mr. C
Makhoba, on Learnerships
and skills programme.
Highlight to him the best
possible learning pathway
and mechanisms for
The employees
People in Soweto
community.
[20]
Specific CCFO’s
Outcom Assess Assessment Covered
ment Learning Activities Page Delivery
es Assessment Activities Method
Criteria no method
Numbe number
r
3 1 Class discussion created by 166- Facilitatio Identify the barriers to the Formative- CCFO
the facilitator: barriers in 185 n, implementation of the exercise IDENTIFYING
implementing skills Exercises; skills development plans.
development. Classroo Suggest ways one can
remove each barrier.
m
[12] (SO 3, AC 1, AC 5)
discussio
n
[10]
2 1 Class discussion created by 202 Facilitatio Activity 2 (SO 2, AC 1, AC 2, Summative UNIT STANDARD
2 the facilitator: how do we -212 n, AC 3, AC 4, AC 5, AC 6, AC -project CCFO
3 interpret and establish Exercises; 7, AC 8) IDENTIFYING
4 requests to retrieve and Classroom UNIT STANDARD
present information CASE STUDY:
5 discussion CCFO
INTERNATIONAL
6 ORGANISING
COMPUTER COMPANY.
7 UNIT STANDARD
Read the Following Case
8 CCFO
Study in Appendix 1 and COLLECTING
answer the following UNIT STANDARD
Questions. CCFO
The company has appointed COMMUNICATING
you as an external SDF. The UNIT STANDARD
Managing Director is CCFO SCIENCE
concerned about the poor
service and the lack of
technical knowledge his Call
Centre personnel (responsible
for IT) has. He has requested
you to:
a) Determine the skills
gap the call centre
personnel are facing.
[10]
b) Come up with a
Workplace skills
assessment Plan
(WPS). [10]
Specific CCFO’s
Outcom Assess Assessment Covered
ment Learning Activities Page Delivery
es Assessment Activities Method
Criteria no method
Numbe number
r
3 1 Class discussion created by 202 Facilitatio Activity 3 (SO 3, AC 1, AC Formative- UNIT
the facilitator: Problems -212 n, 2, AC 3) exercise STANDARD
2 related to the processing of Exercises; 1. Identify the problems Formative- CCFO
skills development data Classroo exercise IDENTIFYING
one can encounter
3 m when processing skills UNIT
discussio STANDARD
development data. For
n CCFO
each problem suggest
ORGANISING
some solutions and UNIT
recommendations STANDARD
taking note of your CCFO
organisations COLLECTING
constrains. [8] UNIT
2. Identify people in your STANDARD
organisation whom CCFO
you will recommend COMMUNICATIN
solutions to improve G
skills development UNIT
STANDARD
systems and
CCFO SCIENCE
procedures. [2]
UNIT STANDARD TITLE: Coordinate planned skills development interventions in an organisation
SAQA ID NUMBER: 15232
2 Class discussion created by 217- Facilitatio Identify and define the key Formative- UNIT STANDARD
the facilitator: define the key 243 n, processes in the organisation exercise CCFO IDENTIFYING
processes in the organisation Exercises; that critically influence
that critically influence quality Classroo quality related to the skills
related to the skills development interventions.
m
development interventions.
discussio [15]
n
3 Class discussion created by 217- Facilitatio Discuss the qualities a good Summative- UNIT STANDARD
4 the facilitator: discuss the 243 n, quality management system project CCFO IDENTIFYING
5 qualities a good quality Exercises; for skills development UNIT STANDARD
6 management system for skills Classroo practices should have. [7]
CCFO
7 development practices should
m COMMUNICATING
8 have
discussio
9
n
Specific CCFO’s Covered
Outcome Assessme Assessmen
Learning Activities Page Delivery
s nt Criteria Assessment Activities t Method
no method
number
Number
4 1 Class discussion created 217- Facilitatio Identify the stakeholders who Formative- UNIT STANDARD
by the facilitator: Discuss 243 n, monitors and evaluate the exercise CCFO IDENTIFYING
the stakeholders who Exercises; effectiveness indicators for
monitors and evaluate the Classroo skills development practices.
effectiveness indicators [10]
m
for skills development
practices.
discussio
n
2 Class discussion created 217- Facilitatio Identify and define the Formative- UNIT STANDARD
by the facilitator: Discuss 243 n, effectiveness indicators used exercise CCFO IDENTIFYING
the effectiveness Exercises; to measure the effectiveness
indicators used to Classroo and impact of the skills
measure the effectiveness development practices. [10]
m
and impact of the skills
development practices.
discussio
n
3 Class discussion created 217- Facilitatio Discuss the qualities of good summative- UNIT STANDARD
4 by the facilitator: Discuss 243 n, effectiveness indicators used project CCFO IDENTIFYING
5 the qualities of good Exercises; to measure the effectiveness UNIT STANDARD
effectiveness indicators Classroo and impact of the skills CCFO WORKING
6
used to measure the development practices. [5]
7 m UNIT STANDARD
effectiveness and impact
of the skills development
discussio CCFO ORGANISING
practice. n UNIT STANDARD
CCFO COLLECTING
UNIT STANDARD
CCFO
COMMUNICATING
UNIT STANDARD
CCFO
DEMONSTRATING