Cindy Garlough

9697 115th Street

Blue Grass, IA 52726
563-343-9050
cg5bd6ac@westpost.net
CAREER SUMMARY
Senior Field Auditor within petroleum industry recognized for achieving corporat
e goals. Innovative problem solving with a history of implementing creative fin
ancial improvements, which impacted the company's bottom line. Key areas of exp
ertise:
* Policy Development and Implementation * Loss Prevention Compliance
* Financial Analysis / Review * Sarbanes Oxley Testing
* Point of Sale Systems: SAP Retail, Aloha, Fiscal, MSI
* PeopleSoft, SAP, Lotus Notes, Excel, Microsoft Word

PROFESSIONAL EXPERIENCE
Travel Centers of America, Westlake, OH 1997 - 2010
The largest full service Travel Center Company in the United States serving prof
essional drivers and motorists alike with 330 locations.
Senior Field Auditor
Led all functions related to ensuring the financial integrity and ongoing compli
ance for policies and procedures. Acted as Site Auditor reviewing documents and
financial records at up to 350 domestic locations.
* Developed ongoing audit reports for each individual truck stop location utiliz
ing work papers completed during audit.
* Performed analysis and review of site data including: trend reports, balance s
heets, accounts payable and receivables, and control summary reports that detail
ed total expense for audit period vs. company targets.
* Point of Sale experience verifying sales from point of sale device agree with
sales reported in SAP.
* Completed Loss Prevention Checklist and worked closely with site managers to e
nsure all loss prevention steps were being utilized.
* Reviewed and identified unusual patterns pursuant to shrink / margin variance,
returned check expense, chargebacks, cash over / short, drive offs, walkouts, a
nd all other expense accounts.
* Performed audit testing utilizing Sarbanes Oxley.
* Handled troubleshooting.
* Ensured compliance for policies and procedures.
* Maintained auditing budget integrity through combining locations within close
proximity.
* Used PeopleSoft review of timesheets, personnel files, and overall payroll dat
a.
* Oversaw the tank and meter reconciliations at specific client sites to ensure
compliance with the Environmental Protection Agency standards.
* Trained bookkeeping staff to complete daily sales reporting, bank deposits, ac
counts payable, accounts receivable, hiring personnel, payroll reporting and gen
eral cash handling procedures.
* Interfaced with various departments including: Truck Services Repair Shops, T
ravel Stores, Full Service Restaurants, and Quick Serve Restaurants.

National Auto Truckstops, Inc. Nashville, TN 1995 - 1997

Full service travel center company serving professional drivers and motorists al
ike with 20 locations.
Staff Accountant
Oversaw conversion of 20 full service truck stops from former franchises to comp
any operated facilities. Acted as site trainer for office staff for all convers
ions.
* Contacted all third party billing companies and established credit relationshi
ps to convert billings from privately owned facilities to company owned faciliti
es.
* Assisted in completing new personnel files for each employee at each site and
participated in orientations.
* Provided training to office staff in proper reporting procedures and use of so
ftware programs.
* Completed bank reconciliations for four locations each month for a total of tw
elve reconciliations each month.
* Maintained proper office procedures through follow up visits to locations for
additional training and / or phone support to office staff.
* Handled troubleshooting.
* Ensured compliance for policies and procedures.
* Interfaced with various departments including: Truck Services Repair Shops, T
ravel Stores, Full Service Restaurants, and Quick Serve Restaurants.
Davenport Auto Truck Plaza. Walcott, IA 1985
Full service truck stop serving professional drivers and motorists alike.
Office Manager
Oversaw all functions of the daily sales reporting and banking. Responsible for
overseeing work of one full time employee.
* Performed analytical review of daily sales as reported from point of sale devi
ces. Review included ensuring all sales were processed correctly, credit card t
ransactions were posted to the correct account and properly authorized, cash sho
rtages were reasonable, and cash deposited was equal to cash required.
* Completed data entry of all sales into Multiplan.
* Processed accounts payable invoices daily as received.
* Handled accounts receivable billing and payment posting.
* Completed monthly bank reconciliation.
* Entered and reconciled daily fuel activity (i.e. gallons sold vs. gallons on h
and).
* Calculated weekly payroll hours and reported to outside personnel company.
* Maintained OSHA log and completed reports on accidents.
* Posted all end of month inventory values and reported to upper management.
* Conducted monthly cashier and manager meetings to introduce new procedures, re
iterate current procedures, and provide training when necessary.
* Interfaced with various departments including: Truck Services Repair Shops, T
ravel Stores, Full Service Restaurants, and Quick Serve Restaurants.
EDUCATION
AA in Education (partial completion)
Scott Community College, Bettendorf, IA
PROFESSIONAL TRAINING
SAP, Las Vegas, NV
Sarbanes Oxley, Westlake, OH
Seven Habits of Highly Effective People, Westlake, OH (certificate received)