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STEVEN D.

MCDOWELL
20251 S. Shore Vista Drive *Oregon City, OR 97045
(503) 313-5271 * sm65449e@westpost.net
DIRECTOR OF SALES
High-performing, motivated, and competitive senior sales executive with more tha
n 10 years of experience delivering exceptional return on investment through sho
rt- and long-term revenue growth. Entrepreneurial leader with ability to identi
fy and drive revenue growth by building and coaching teams towards optimum produ
ctivity. Expertise in identifying new pipelines to advance company profit and re
venue objectives. Collaborative relationship builder with internal and external
client stakeholders.

CAREER EXPERTISE
* Revenue Growth
* Marketing Plans
* Strategic / Tactical Plans
* Executive-Level Reporting
* Operations
* Revenue Forecasting
* Staff Development
* Budgeting
* Customer Service
* Client Loyalty
* Project Management
* Prospecting
* Consultative Selling
* Post-Sale Follow Up
* Marketing

Proficient in Microsoft Office (Word, Excel, PowerPoint, Access, Outlook), Micro


soft Dynamics (GP),AS400, Mainframe, and CRM.
SALES / BUSINESS DEVELOPMENT LEADERSHIP
GTS Services LLC - Portland, OR
Strategic Accounts Manager, 4/2008-present
Oversee sales and marketing efforts within 18-state territory for software solut
ions for automotive and construction glass manufacturers and distributors. Set
strategic direction for sales team and empowered sales managers to relate projec
t management solutions to client needs and interests.
* Boosted revenues by $600,000 (150%) by engineering exclusive supply side agree
ment which involved parent company underwriting implementation costs of software
solution for strategic client account; captured exclusive vendor status to buil
t long-term, protected revenue pipeline.
* Engineered 35% increase in revenues by orchestrating supply side agreement tha
t allowed company to underwrite deployment of new software system for client bas
e while phasing out dated legacy system; maintained exclusivity by seamlessly mi
grating customers to new exclusive technology.
* Championed competitive advantages of company embracing newer technologies and
upgrading systems while increasing operational efficiency at client accounts; de
livered progressive revenue increases through monthly fees which helped pay for
newer products and reduced overhead costs.
* Secured additional $1 million in income by opening up new market for e-commerc
e through development of Web-based ordering platform for wholesale distributors.
Created new electronic supply chain which expanded retail network into previou
sly un-tapped marketplaces.
* Top sales producer achieving 138% of quota target in 2009.
Eire Building & Development LLC - Oregon City, OR
President/ Sales, 2/2003-12/2007
Started residential construction company, building company from scratch to $2 mi
llion within 9 months. Managed daily operations as well as P&L, keeping costs u
nder control to maximize profits.
* Exceeded projected ROI by 110% by accurately forecasting high-demand location
and housing market trends; purchased property and managed building activities as
well as catered to client interests by integrating ideas and feedback into cons
truction and value-added features.
* Spearheaded development of company brand and marketing materials; developed We
b site, marketing collateral, and made compelling sales presentations to interes
ted prospects and private funders looking for investment opportunities.
Systech Solutions, Inc. - Portland, OR
Director of Sales, 5/2001-11/2001
Consulted with C+ level executives in Northwest region, relating software applic
ation solutions directly to customer interests, needs, and requirements.
* Conducted exhaustive market and business intelligence to identify key executiv
e decision-makers.
* Presented persuasive sales pitches to prospective clientele; negotiated contra
cts and administered post-sales support process to ensure 100% customer satisfac
tion with product implementation.
Seagull Software, Inc. - Portland, OR
Account Executive, 11/2000-4/2001
Led sales within multi-state territory for extension applications which included
e-commerce, CRM systems, system integrations, and project implementations which
enabled client base to modernize existing software and hardware investments and
deliver immediate return on investment.
Triversity, Inc. (Trimax) - Portland, OR
Account Executive, 3/1999-11/2000
Administered account sales to Fortune 1000 companies located in western United S
tates with average contract price tag exceeding $1 million per sale. Consulted
with client and sales engineers to pave development of solutions covering client
inventory management, merchandising, application integration, and e-commerce.
OrCAD, Inc. - Beaverton, OR
Sales Representative, 3/1998-3/1999
Serviced top global electronics manufacturing companies, excelling in understand
ing critical business issues and facilitate consolidation of client design proce
sses; fostered ability of customers to bring products to market faster with smal
lest expense / cost.
Radiant Systems, Inc. - Hillsboro, OR
Account Executive, 7/1995-3/1998
Oversaw 20-state territory, selling software applications as well as hardware an
d implementation services through direct and channel sales. Developed market st
rategies, negotiated client contracts, and connected customers to appropriate fi
nancing solutions to finalize contract terms.

Additional background:
Previous experience as Key Account Manager at E & J Gallo Winery, District Sales
Representative at Jacuzzi Whirlpool Bath, Inc., and as Staff Sergeant in United
States Air Force (honorable discharge).
EDUCATION
Bachelor of Science in Business Administration
Portland State University School of Business - Portland, OR
Professional development:
Miller Heiman Sales Training: "Solution Selling," and "Strategic Selling"
INVOLVEMENT
Volunteer, Clackamas Community Land Trust

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