ADAM GARANCOVSKY

181 South Lewis Street #214 * Orange, California 92868

714-270-8060 * ag66639c@westpost.net
________________________________________
LOSS PREVENTION/FRAUD INVESTIGATOR: Retail, Insurance, Corporate
Driven, detail-oriented professional with five years of investigatory experience
and a diverse customer relations history. Proven abilities to conduct effective
interviews, maintain high-volume recordkeeping, and foster a positive, secure c
ustomer experience.
* Wide-ranging investigative skills covering violent, white-collar, and minor cr
imes, as well as accidents.
* Diverse problem-solving abilities combined with a comprehensive grasp of compl
ex situations and supported by thorough, reliable follow-through.
* Enthusiastic, confident communication abilities that encourage trust and openn
ess.
* Productive, insightful time management skills for meeting tight deadlines whil
e producting a high-quality work product.
AREAS OF EXPERTISE
Leadership: Time Management * Prioritization * Problem-solving * Staff Motivatio
n
Customer Service: Client Needs Assessment * Front Desk Reception * Community Rel
ations
Investigation: Fraud, Field & Accident Investigation * Interviewing * Documenta
tion * Investigative Reports
________________________________________
PROFESSIONAL SYNOPSIS
EL SEGUNDO POLICE DEPARTMENT, El Segundo, California * 2002-2007
Police Officer: Enforced statutes and ordinances, assisted the public with infor
mation and services, and investigated major and minor crimes through field inves
tigations and interviews.
* Clearly communicated investigative results by compiling up to 7 reports daily.
24 HOUR FITNESS, Anaheim Hills, California * 1999-2002
Personal Trainer / Fitness Professional: Analyzed client lifestyles and exercise
habits/history to determine fitness goals and strategies, and recruited new cli
ents for fitness training.
* Named Trainer of the Month in April 2001 for client satisfaction and new sales
.
PLACENTIA POLICE DEPARTMENT, Placentia, California * 1998-1999
Police Cadet: Represented the department to the public through front desk duty,
compiled crime reports, and organized evidence including logs, fingerprinting, a
nd records.
VONS, San Dimas, California * 1996-1998
Customer Assistance Representative: Enhanced customer shopping experience by con
tributing to stocking, bagging, and facility organization throughout numerous de
partments.
* Selected to oversee ordering of alcoholic beverages.
* Recognized by management with Super Achiever Award for extraordinary customer
service, and by customers with three Service From the Heart awards.
EDUCATION / PROFESSIONAL DEVELOPMENT
Bachelor of Science in Criminal Justice (Graduated Cum Laude)
California State University-Fullerton, Fullerton, California
Peace Officer Basic Course Certificate * Coroner Basic Training
(Orange County Sheriff)
Graduated 2nd in Class #161