EDUCATION

SOUTHERN CONNECTICUT STATE UNIVERSITY (New Haven - 2008)

Master of Science in Sociology, GPA 3.81
UNIVERSITY OF CONNECTICUT (Storrs - 1999)
Bachelor of Art in Psychology
Bachelor of Art in Sociology

PROFESSIONAL EXPERIENCE
Hospital (Confidential)
Human Resources
Human Resources Coordinator (4/2009 - Present)
* Manage and plan Hospital wide special events on and off-site.
* In charge of employee functions such as Employee Appreciation Picnic, Town Hal
l meetings, Employee of the Year, etc...Serve as Special Events Coordinator for
the institution.
* Accountable for complex PowerPoint presentations for the CEO for Town Hall mee
tings and for HR's Leadership and Management presentations.
* Develop and distribute high-end posters, flyers, and complex communication eff
orts for the organization.
* Administer staff's time and attendance for Human Resources and Worker's Compen
sation.
* Work in accordance with the Director of Human Resources on employee issues.
* Oversee detailed activities for Employee Benefits and Employee Health.
* Produce Turnover reports for the Hospital quarterly.
* Develop strategic methods on improving office functions for the department.
* Analyze statistical and confidential material for Administration and Human Res
ources.
* Cultivate strong relationships with all departments and am accountable for pla
nning the Employee Opinion Survey and 360 reports.
* Facilitate Horizon Health workshops for staff.
* Responsible for updating Policies and Procedures and maintain all the correct
forms and data on shared sites.
* Designed the New Employee Orientation Handbook and Directory for the entire Ho
spital.
* Supervise volunteers working regularly in Human Resources.
* Assist with functions relating to Education and the Child Care Center since th
ey report to Human Resources.
* Process all Share Assistance applications and Records of Councils.
* Administer Employee of the Year and Quarterly Recognition functions.
* Respond to inquiries sensitive in nature and directly affecting staff and pati
ents.
* Design and maintain organizational charts and the Human Resources Intranet sit
e.
YALE UNIVERSITY, New Haven, CT
Information Technology Services, Director's Office
Executive Coordinator (12/2002 - 2/2009)
* Serve as the primary administrative support for the Chief Information Officer/
Director of ITS, Chief of Staff/Associate Director and Director of Finance and A
dministration.
* Execute special projects for the CIO and the Director's office as needed.
* Chief Editor and writer of a weekly ITS newsletter that communicates to staff
technical changes/updates and what is new in the department.
* Manage the ITS Director's office functions and work with highly confidential i
nformation and assignments.
* Execute role as Directory Coordinator being responsible for updating the Unive
rsity Directory for entire ITS Department of over 500 staff members using BrioQu
ery, Excel and web statement reporting.
* Administer staff's time and attendance for the Director's Office.
* Work in accordance with the Director of Finance and Administration in managing
the budget. Responsible for web statements, petty cash, employee reimbursement
s and HR related functions for the Director's Office. Perform SWAP when needed
on credit card transactions.
* Plan events and functions for entire ITS staff including employee parties and
business conferences.
* Perform complex travel arrangements for both staff members and individuals vis
iting the University. Arrange trips to conferences and out-of-state meetings.
* Propose complex meetings and resolve intricate scheduling conflicts using Meet
ing Maker.
* Oversee the ordering of supplies with corporate credit cards and promote a hig
h level of organization in the office.
* Produced and maintained organizational charts on the Internet using Dreamweave
r, Fireworks and Visio.
* Serve as initial point of contact for ITS.
Placement and Staff Relations, School of Medicine
Human Resource Assistant (1/2001 - 12/2002)
* Primary administrative support for the two Senior Human Resources Representati
ves. Served as a source of information for University placement procedures and
policies. Responsibilities included: Oracle updates for terminations, labor dis
tribution, leave of absences and layoffs. Prepared pink slips and employee upda
tes such as a new organization number and name change. Point person for enterin
g all updates and entries from BMS profiles for Compensation and Classification
into Oracle.
* Screened calls and scheduled appointments using Meeting Maker. Proposed meeti
ngs and solved scheduling conflicts.
* Scanned and verified resumes. Prepared and proofed job requisitions for publi
cation on the Placement web site screen. Referred resumes to supervisors and de
partments using email and Fax Sr. Client.
* Scheduled physicals and orientation dates. Assembled new hire packets.
* Imputed new employment payroll information into Oracle. Entered labor distrib
ution for new employees.
* Prepared and composed letters and other correspondence.
* Maintained complex files and confidential records and information.
* Gathered information for Affirmative Action statistics. Prepared and generate
d various employment related reports using Brio Query and Excel.
PITNEY BOWES, Shelton, CT
Inside Sales Associate (11/1999 - 10/2000)
* Provided superior sales and customer support for the mailing and shipping divi
sion.
* Effective at cross selling supplies.
* Met aggressive sales quotas while managing strict time constraints.
* Trained new employees on sales techniques and performed outstanding customer s
ervice.
* Set a new record for overall performance rating in a probationary period.
* Achieved number one sales status in revenue for first half of 2000.
* Awarded perfect attendance and highest dollar per hour.
* Attention to detail and extremely low error rate.
* Awarded highest honor in sales excellence.
* Selected to work at a trade show with the sales team in Tennessee as a prize f
or exceeding the monthly sales quota of a particularly hard item to sell.
ENTERPRISE RENT-A-CAR, Ansonia, CT
Manager Trainee (7/1999 -11/1999)
* Excelled in the sales of different rental coverage options.
* Recognized as a sales leader locally and regionally.
* Thorough knowledge of contracts and renting process.
* Generated effective advertising schemes.
* Recruited new clients and businesses independently from various towns.
* Performed customer service quality callbacks.
* Worked with finance and insurance companies on a daily basis.
* Performed all related clerical duties and safety inspections of vehicles.
* Accountable for accounting duties and billing.
* Attended extensive management training courses.
COMPUTER SKILLS
Microsoft Office (Word, Excel, PowerPoint, Visio, Publisher), Oracle, Resumix, E
udora Pro, Outlook, Meeting Maker, BMS, Brio Query, Fax Sr. Client, VM Yale, Ope
rator's Desktop, Destiny, BasWare, Image Now, PaperVision, EOS ThinClient. Type
60+wpm.
TRAINING