Objective

To secure an office management position that will allow the optimal use and furt
her development of the following skills:
* Attention to detail.
* Ability to make decisions using good judgment.
* Ability to prioritize multiple tasks.
* Creativity.
* Desire to strive for perfection.
* Excellent oral and written communication skills.
* Exceptional customer service skills.
* Exceptional organizational skills.
* Management skills.
* Extensive knowledge of computer software applications.
* Initiative and resourcefulness.
* Maturity.
* Passion for learning.

Education
University of Virginia, Charlottesville, VA
Bachelor or Arts, June 1976
Graphic design was major course of study.
John Tyler Community College
200

Professional Experience
Office Manager/Web Team Project Manager
IT and Communications Company, Richmond, VA
May 2007 - June 2010
As office manager, handled the day-to-day operations and provided administrative
support for a small IT company of 8 people. Daily duties included bookkeeping
and payroll preparation, as well as processing of accounts payable/receivable.
* Set up a document/report checklist to expedite the preparation of corporate
tax returns.
* Developed a system for easily tracking and reporting employee vacation
and personal leave.
* Assumed responsibility from accountant for the renewal of business licenses
and preparation/filing of sales tax returns and business personal property
returns.
* Established and maintained employee benefit program- health and
retirement.

As web team project manager, coordinated the conceptualization, planning, execut

ion and quality control of website projects.
* Developed a template for website proposals and timelines.
* Developed working relationships with clients and acted as liaison between
the team and clients.
* Learned Photoshop software and used it to design the layout and organize
the content for approximately two dozen websites.
* Supervised web team staff.

Administrative Coordinator
Dumont Classic Homes, Richmond, VA
August 2005 - May 2007
Provided administrative support to a 6-person office. Coordinated the process o
f building a custom home from contract execution through the building permit pro
cess and selections to closing.
* Set up a system for obtaining quotes and scheduling installation of granite,
hardware, ceramic tile and carpet.
* Made travel arrangements and maintained appointment schedules for
company president.
* Developed a new home package for clients.
* Developed and designed marketing packages for model homes.
* Learned Dreamweaver software and used it to maintain the company
website.

Office Manager
Jacob R. Tucker Construction Company, Richmond, VA.
February 1997 - August 2005
Provided administrative support for a small residential construction company spe
cializing in the building of estate homes.
* Processed accounts receivable/payable.
* Prepared payroll and payroll tax returns.
* Established procedure for complying with building permit application process
for Chesterfield and Goochland counties.
* Prepared job costing reports and contract schedules.

Administrative Assistant
The Henderson Group, Richmond, VA
October 1991 - February 1997
Provided administrative support and client services for a small personal financi
al planning firm.
* Prepared client investment account applications for new accounts, transfers
and distributions.
* Prepared quarterly client financial reports, designed monthly newsletters.
* Ensured compliance with SEC regulations
Illustrator/Visual Information Specialist
U.S. Army Quartermaster School, Fort Lee, VA
June 1976 - August 1985
Responsible for the design, production and quality control of U.S. Army training
publications.
* Prepared text drafts for typesetting.
* Designed and executed text-related as well as conceptual illustrations.
* Supervised illustration staff.
* Established a project timetable and ensured that deadlines were met.
* Received Superior Service Award in 1982.
* Received Exceptional Service Award in 1983, 1984 and 1985.

Software/System Skills
Experienced in the use of the following software systems:
* Microsoft Word.
* Microsoft Excel.
* Microsoft PowerPoint.
 * QuickBooks.
* Photoshop.
* Dreamweaver.

Community Leadership
Girl Scout Commonwealth Council:
* Troop Leader, 1998-Present.
* Troop Organizer, 2003-2008.
* Service Unit Director, 2008-Present.
* Council Trainer, 2008-Present.
* Association Delegate, 2003-Present.
* Gold Award Review Committee, 2004-Present.

References Upon Request