John Stilling

403 Chestnut Hill Rd

Forest Hill, MD 21050
Home: 443-640-6500
Cell: 410-808-6021
js7c02d8@westpost.net

Summery of Qualifications:
A highly accomplished, results-driven business and sales professional with super
ior drive and initiative, and performance history. Top sales manager out of 75 s
ales managers in the company. Excellent at communicating company goals and motiv
ating individuals toward achieving them. An energetic leader who possesses a str
ong personal commitment to excellence and performance of an organization, with t
he proven ability to overcome obstacles and transform weaknesses into business o
pportunities.
Demonstrated areas of specialties:
Sales /Account Executive
Business Development
Client Relations
Strategic Planning
Negotiations / Presentational Skills
Financial Analysis
Budgeting Management
Recruiting / Staffing
Training / Development
Lead Generation
Problem Solving
Interpersonal Skills
Planning / Coordinating
Organizational Skills
Ranking and Achievements:
* Own and operate a Cleaning Business
* Achieved highest Sales volume in the Branch.
* Was promoted to Sales Manager within 8 months at CarMax.
* Rated Top Sales Manager in 2004.
I have enclosed my resume with this letter, which summarizes my education, work
experience, and background.
I am confident that my work ethic and experience combined with your goals would
allow me to contribute to your team.
Sincerely,

John Stilling

John G. Stilling
403 Chestnut Hill Rd
Forest Hill, MD 21050
Cell: 410-808-6021 Home: 410-803-9978
E-mail: js7c02d8@westpost.net
OBJECTIVE: To obtain a challenging position where I may share and grow my
experience in Sales and Marketing.
WORK EXPEREINCE:
Mop Squad Cleaning Service, Forest Hill, Maryland
Owner/ Operator
10/02 - present
* Prospecting by cold calling, follow-up on leads ,establishing strong relations
hips as well as building relationships with current customers.
* Cleaning, Inspecting, having an eye on detail and keeping in contact with futu
re clients, as well as being highly organized on a daily basis
* Offering solutions to their janitorial needs and combining them with other com
plete cleaning packages
* Administrative paperwork: payroll, billing, preparing contracts for clients a
nd employees etc. and setting up initial cleaning service
* Hiring, training, mentoring and monitoring of 5-7 employees
* Completing cleaning projects on time according to specific contracts

CarMax Auto Superstore, White Marsh, Maryland 0

4/00-07/04
Sales / Sales Manager
* Greeting customers and guiding them through the Carmax Sales process
* Advising customers in making their decision of the buying process
* Presenting financing options negotiated with various banks
* Administrative duties like completing purchasing and financing documents
* Managing a team of 12-14 Sales Consultants
* Conducted daily / weekly meetings with all employees of the department to
encourage more productivity and sales
* Maintained and exceeded monthly budget on a consistent basis.
* Increased sales by 11% each year
* My proficiency has been recognized by management through several
Citations.
* Conducted recruiting activities for the branch
* Developed and trained personnel, including performance reviews
* Analyzed all necessary personal and financial data, checked credit standing a
nd assisted in final loan decisions within established policy

Saturn of York Road, Lutherville, Maryland 03/94-04/00

Sales Consultant
* Greeting and guiding customers through the sales process to make a sale
* Follow-up on customers and relationship building with Service and Repair Depar
tment
* Consistently maintained and exceeded internal Sales budget
* Followed protocol in closing the Sale to ensure a smooth transition to the Fin
ance Manager

Green Spring Valley Hunt Club, Owings Mills, Md 02/90-03/94

Food and Beverage Manager
* Preparation and execution of F&B budget
* Budget formulation and oversight of Club fiscal projections to ensure complia
nce with board budget guidelines
* Hiring, developing and training of personnel
* Maintained inventory of all supplies
* Daily / weekly staff meetings
* Developed quality control procedures of service and food handling
Identified new profit centers for the club
EDUCATION:
Culinary Arts Institute, Stuttgart West Germany
Business Administration/Hotel Management