KATHY JEGEN

KATHYJEGEN.COM
kj7c3500@westpost.net * (785) 766-3275
HUMAN RESOURCES PROFILE
Talented and instinctive professional with experience planning and executing hum
an resource generalist operation capable of interacting with a diverse workforce
and various levels of management to identify business needs and implement effec
tive platforms that enhance organizational growth and competencies.
CORE COMPETENCIES
* Recruitment / Selection
* Compensation & Benefits
* Employee & Labor Relations
* Mediation
* Policy & SOP Development
PROFESSIONAL EXPERIENCE
LAWNGUARDS.COM - Lawrence, KS May 2008 - current
Human Resources Manager
Key Achievements:
* Excellent employee retention rate attributed to hiring practices, employee rec
ognition programs and employee perks.
* Developed new hire orientation and training programs.
* Implemented background investigation policies and procedures.
* Maintains in-depth knowledge of legal requirements related to day-to-day manag
ement of employees, reducing legal risks and ensuring regulatory compliance.
* Provides day to day performance management guidance to employees (coaching, co
unseling, career development, disciplinary actions).
* Advises the proper handling of complaints and/or grievances, the determination
of appropriate disciplinary action(s), interpretation of HR Policy intent and/o
r acceptable management practices to ensure fairness and consistency with organi
zational policy.
* Establishment of HR policies and operating procedures for acceptable employee
relations practices.
* Conduct special training sessions to advise and inform employees of specific p
roblem areas in workplace safety and employee relations.
* Investigates and/or mediates internal employee relations complaints and has su
ccessfully meditated with the NLRB and EEOC.
VANGENT, INC. - Lawrence, KS Oct. 2005-June 2008
Human Resources Administrator
Accountable for participating in the delivery of daily human resources
activities including recruitment, training, labor law / compliance, benefits adm
inistration, personnel processing, background investigations, workers' compensat
ion, and HRIS database maintenance. Interpreted policies and procedures for pers
onnel and provided the highest level of consideration to internal staff and exte
rnal clients.
Key Achievements:
* Played a key role in collaborating with the Equal Employment Opportunity Commi
ssion (EEOC) and the National Labor Relations Board (NLRB) in settling company c
harges.
* Recognized for displaying a consistent record of professionalism, business eth
ics, and dedication in protecting company interests; able to quickly identify an
d mitigate liabilities in the workplace.
T.A.L. Concierge - Kansas City, MO 2004-2005
Director
Launched a proprietary business venture aimed at providing key corporations with
concierge services to help employees balance personal and professional lives.
Accountable for bottom-line profit and loss activities, including strategic plan
ning, forecasting, business development, marketing, administration, and staff re
cruitment and training.
Key Achievements:
Developed an entire line of business and personal services ranging from executiv
e appreciation gifts, catering, and entertainment to domestic help, transportati
on, and concierge services.
* Promoted an all-inclusive, high-performance culture where team members embrace
d and leveraged each others' talents in order to achieve full potential.
* Maintained a record of innovation by building customized programs to meet cons
umer needs.
* Conceptualized and spearheaded a unique, untapped market; successfully sold bu
siness after 12 months of highly profitable operations.
SHELTER INSURANCE COMPANIES - Overland Park, KS 2000 - 2004
Agent
Cultivated, established, and grew a key account base from scratch by identifying
and matching appropriate products and services to client needs. Built relations
hips with business partners and developed insurance succession needs for employe
rs in order to protect business property and financial assets. Combine superior
business acumen, entrepreneurial spirit, and communication skills with the abili
ty to spearhead and follow through on multi-faceted complex projects.
Key Achievements:
* Established a consistent record of contributing to business growth and revenue
gains.
* Strengthened personal business attributes encompassing networking, negotiation
s, persuasion, time-management, and critical thinking.
* Collaborative relationship builder adept at solving critical issues and provid
ing decisive and objective leadership in order to meet the goals of key stakehol
ders.
EDUCATIONAL BACKGROUND
CAPELLA UNIVERSITY - Minneapolis, MN
Master of Arts - Human Resource Management
SOUTHEASTERN OKLAHOMA STATE UNIVERSITY - Durant, OK
Bachelor of Arts - Industrial & Organizational Psychology