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July 13, 2010

To Whom It May Concern:


Please find my resume attached showing my education, experience, and background.
I have over 18 years experience in the automotive industry from fleet lease to s
ales and marketing. I am currently employed with Manheim Central California as a
n Outside Sales Representative in Dealer Sales. Throughout my automotive career
I have received incremental promotions for repeatedly excellent results. I have
trained and developed countless collectors, customer service representatives an
d sales representative's in the automotive industry across the United States. I
enjoy working with the public, as well, demonstrating products, and educating o
thers in their uses. My automotive background offers an advantage in better unde
rstanding the products and services offered at many different levels and due to
my vast background in the automotive industry, I understand the needs of the man
agement, sales, auction; dealership, finance company and I strive to perform abo
ve expectations.
Thank you for your time and consideration, I will look to hear from you soon.
Sincerely,
Stephanie Arreola
Dealer Sales Representative
Manheim Central California
(559) 361-1580
(559) 903-3753
sa7e9bf6@westpost.net

Stephanie M. Arreola
P.O. Box 1213
Springville, CA 93265
(559) 361-1580
stefymay@aol.com
OBJECTIVE
To secure a challenging position in a professional environment where I can contr
ibute my skills and abilities.
WORK HISTORY
4/07 - Present Manheim Central California Fresno, CA
Outside Sales Representative
* Development and implementation of new sales programs for Manheim Central Calif
ornia
* Compile lists of perspective customers for use as sales leads
* Responsible for enhancing the volume of the current MAFS portfolio and Auction
sales by developing new business and retaining existing customers.
* Investigate, troubleshoot and resolve customer problems and issues.
* Solicit and process MAFS applications for 45s/90Day floor plans.
* Prepare and process MAFS applications to GM/MAFS Manager for Approval/Denial.
* Perform Floor plan checks on existing MAFS customers.
* Solicit dealers to buy/liquidate inventory through our lanes and our Online Ve
hicle Exchange.
* Negotiate contracts with Franchise and Independent Dealerships
* Monitor performance of the R3 region to promote year of year revenue increases

1/06 - 3/07 Finance and Thrift


Porterville, CA
Assistant Vice President Loan Servicing Department
* Set up new centralized Loan Servicing Department
* Write and implement Policies and Procedures for Loan Servicing Department
* Hire, train and develop 20 staff members in the loan servicing department.
* Manage outstanding portfolio of $108,000,000 in loan contracts
* Extensive customer service
* Mitigate losses for repossessions and personal loans

1/05 - 1/06 The Fresno Bee - McClatchy Corporation


Fresno, CA
Credit Manager
* Responsible for extending credit to local and national businesses.
* Billing / Collections from local and national businesses.
* Supervised 15+ Staff members
3/04 - 1/05 Eagle Mountain Casino Portervill
e, CA
Cage Supervisor
* Supervised 50+ staff members per shift.
* Responsible for $10,000,000 in cash
* Daily Deposits
* Verification of all cashiers/vault cash drawers
1/97 - 1/03 WFS Financial Irvine, CA
Regional Collections Manager
* Starting as a Sr. Collector in Visalia, CA, was sent to improve performance o
f offices in Colton, CA, Marlboro MA, Plymouth Meeting PA, Pleasanton CA, from
1997 to 2003 receiving incremental promotions for repeatedly excellent results.
* Control delinquency and charge off for $600,000,000 portfolio.
* Supervise, train and develop 50+ employees.
* Vendor Negotiations, Auctions, Repossession Companies, impounds and insurance
settlements.
* Write and implement policies and procedures for Delinquent Rewrites.
* Annual Budget
* Annual, Quarterly and Monthly projections for net/gross delinquency and charge
off.
* Annual performance reviews/performance improvement plans
* Negotiate Dealer Buy Backs, Unwinds.
6/94 - 12/96 Monterey County Family Support Division Salinas, CA
Family Support Officer
* Conduct interviews to build case file
* Review documents pertaining to failure to provide for dependent children.
* Initiate legal action to collect of current and delinquent child support cases
.
* Set up and implementation of the Intake Locate unit to include composition of
policies and procedures.
* Write and pursue state and federal grants for funds to initiate the intake loc
ate unit.
8/92 - 6/94 Gannet Corporation/The Shopper Salinas, CA
Credit and Collections Supervisor
* Supervised 11 sakes associates.
* Collections
* Sales
* Billing
* Advertising contract negotiations
EDUCATION
* Bachelor of Science (Currently Enrolled) - University of Phoenix Online
* Associate Degree 1994 - Hartnell College Salinas, CA
* Bank Operations Certificate 1987 - Hartnell College Salinas, CA
REFERENCES UPON REQUEST

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