Lindan O.

Grier
9015 Helmsley Dr.
Clinton, Maryland 20735
(240) 286-5160
lg9498ac@westpost.net
60% Service Connected Disabled Veteran

PROFILE SUMMARY:
As a highly motivated professional, I am eager to cultivate a leading edge in Ho
meland Security and Records Management for an organization firmly committed to p
romote the highest standards of integrity, competence, and leadership. I perform
well individually or in a group setting, combining excellent interpersonal skil
ls with state-of-the art technology methods and the ability to multi-task and re
adily adapt to changing environments. Blending years of experience in the workp
lace with dedicated service to the United States Government and the Intelligence
Community, I possess the discipline required to focus, meet, and exceed targete
d goals, and I have established a solid foundation to go forward in my career wi
th absolute competence and sensitivity. With a true appreciation for diverse pe
ople and processes, I am capable and well prepared to succeed in today's competi
tive global markets. I am the recipient of several performance awards as well as
a letter of recommendation from the Department of Homeland Security.

PROFESSIONAL EXPERIENCE:
Operations Analyst Tracking Officer (GS: 13)
Department of Homeland Security
National Operations Center, Washington DC
4/2007 - 8/2009
* Maintained the National Operations Center (NOC) Incident Management System (IM
S), which consists of critical records that provide accurate historical review o
f actions, planning, decision making, and governance by senior officials within
the U. S. Department of Homeland Security (DHS).
* Provided direct support to NOC Senior Watch Officer and Assistant Senior Watch
Officer; conducted searches to maintain situational awareness of all events and
threats to the United States.
* Assumed second in command of the NOC in the absence of the Senior Watch Office
r or Assistant Senior Watch Officer; all other times, made critical decisions as
third in command to senior leadership.
* Tracked incidents, events, and threats via electronic mail transmissions and s
everal secure systems, including the Joint Worldwide Intelligence Communications
systems (JWICs) and Secret Internet Protocol Router Network (SIPRNET).
* Assigned NOC tracking numbers for incoming incidents; collaborated with Senior
and Assistant Senior Watch Officers to assign some NOC numbers.
* Monitored progress of open incidents; examined daily incident records to deter
mine completeness and accuracy; requested amplifying information from appropriat
e DHS desks and operations centers; closed incidents as appropriate.
* Maintained fully searchable tracker log for data related to each NOC number/ca
tegory, utilizing an Excel spreadsheet; complied with all internal standards, po
licies, and procedures; collected, protected, and retained data for quick retrie
val.
* Served as a key point-of-contact to provide editorial oversight of incident re
cords; attended meetings to discuss issues impacting NOC goals, and recommended
ways to improve speed and efficiency of the tracker process.
* Created weekly intelligence briefings utilizing Power Point; coordinated the e
xchange of information with major intelligence agencies and interfaced with coun
ter-terrorist specialists regarding ongoing incidents.
* Managed classified and unclassified information systems; handled classificatio
ns and markings to ensure proper document and electronic file classifications.
* Received and responded to Freedom of Information Act (FOIA) inquiries from the
public; also fielded and replied to information requests from government agenci
es, including law enforcement, and intelligence community agencies.
* Utilized Microsoft Office and various databases to create, manipulate, transfe
r, scan, and print flies, reports, spreadsheets, correspondence and other data.
* Collected, reviewed, analyzed and integrated information from major aspects of
mission oriented operations and security threats from multiple sources and comp
iled them into incident records.
* Performed all duties under little supervision in a fast paced environment invo
lving critical situations while meeting short notice deadlines and simultaneousl
y maintaining situational awareness.

Operations Analyst Tracking Officer

General Dynamics
National Operations Center, Washington DC
10/2005 - 4/2007
* Performed same duties described above as a contractor

Security Assistant Senior Specialist Escort

Lockheed Martin
DHS, Nebraska Avenue Complex
6/2005 - 10/2005
* Responded as needed to escort uncleared visitors or personnel to the facility
from unsecured areas to secure, classified designated work areas.
* Sterilized secure, classified work areas prior to the arrival of uncleared ind
ividuals in order to comply with classified material control procedures.
* Identified security violations and reported the infractions to appropriate aut
horities; logged all incidents in an effort to document and maintain the officia
l record.

Security Guard
Omniplex World Services
NASA Headquarters
3/2005 - 7/2005
* Patrolled all public and private areas of the NASA Headquarters complex to con
trol access and protect property and proprietary information and to ensure safet
y of employees and visitors.
* Complied with all safety procedures and detected common signs of vandalism, th
eft, and other security risks; promptly communicated threats and/or emergencies
to colleagues, jurisdictional authorities, and management as appropriate; worked
cooperatively to ensure safety and security of the premises; evicted violators
from the premises as warranted.
* Conducted visitor and employee screenings and offered guidance to government o
fficials and visitors; maintained secure work environment to prevent compromised
risk or harm to classified data in the building.
* Monitored video surveillance CCTV cameras and building alarm systems; used pro
per radio procedures in accordance with FCC regulations and NASA policies.
* Served as First Responder in critical emergency situations; maintained certifi
cation and readiness to administer First Aid and/or CPR in the event of physical
crises.
* Prepared written documentation to track security concerns, safety hazards, and
policy violations; documented daily activities and irregularities, e.g., discre
pancies in equipment, property damage, theft, unauthorized persons, etc.
* Patrolled the property to ensure security of doors, windows, and gates; monito
r the building and surrounding perimeters to detect and prevent overt violations
, signs of intrusion, or threatening conditions.

Intelligence Analyst
United States Army
Multiple Locations
9/2003 - 12/2004
* Integrated raw intelligence data into various formats, e.g., topographical pre
sentations, intelligence records, situation displays, reports maps, overlays, an
d aerial photographs.
* Received, researched, and analyzed intelligence information; correlated and di
sseminated data to appropriate sources as needed.

PROFESSIONAL CERTIFICATIONS:
Federal Emergency Management Institute
Orientation for Emergency Program Manger
Federal Emergency Management Institute
Leadership & Influence
Federal Emergency Management Institute
Effective Communication
Federal Emergency Management Institute
Decision Making & Problem Solving
Federal Emergency Management Institute
Developing & Managing Volunteers
Federal Emergency Management Institute
Continuity of Operations (COOP) Awareness
American Safety & Health Institute
First Aid, CPR, and AED
Monadnock Police Training Council
Monadnock Expandable Baton

AWARDS:
General Dynamics
Excellence Award For Customer Service