MARIE CLAUDE SVALDI

1838 S. Miami Avenue (786) 877-9999 / cell

Miami, FL 33129 (305) 856-6678 / home
Executive Director of International Education
Masters in Education; Florida State Teaching Certification(LOA)
Mastering Project Management (PMP); Human Resources Management (HRM)
...Translation & Interpretation Certification / Tri-lingual: French, English, A
rabic...
Well-known and extremely accomplished educational / training / HR executive with
extensive project management and academic sales & marketing expertise. Designed
curriculum and class-focused materials to guide students and instructors toward
educational goals. Excellent public speaker with outstanding interpersonal and
communication skills. High degree of professionalism with the ability to exercis
e sound judgment and independent decision-making skills. Computer proficiency: M
S Office and Internet. Masters degree, English Literature & Education.
Curriculum Development:
? Functioned as government advisor and Sales & Marketing Manager for Pearson Edu
cation as well as Eastern Company Publications, focusing on the development of t
he English Language in Middle Eastern countries. Successfully implemented 38 pro
grams, averaging $3M per program. Recognized as a highly accomplished educator w
ithin the ESL/ELT industry.
Project Management:
? Directed numerous projects for school boards and ministries of education; cons
ulted with directors on current educational processes and areas needing improvem
ent.
? Managed multiple division projects, including project timelines and models, de
veloping business cases, managing resources to ensure project completion, coordi
nating with staff to define business requirements, developing processes and proc
edures, and maintaining project documentation.
Training & Instruction:
? Facilitated workshops and organized multiple training modules to assist with t
eacher development; monitored classroom sessions and educational directives in E
urope and the Middle East.
? International experience with diverse cultures; broadened expertise and attain
ed elevated level of organizational skills through continuous contact and intera
ction with high profile government officials.
? Senior level professional in the ESL/ELT fields within the educational indust
ry acting as both instructor and Director of the English Department for over 15
years and exclusive representative for Pearson Education.
CAREER BACKGROUND
TALK INTERNATIONAL SCHOOL OF LANGUAGES, Miami, FL 2010 - Present
Provide international students with ESL curriculum and other educational program
s
Adjunct Professor
Classify weaknesses and design corresponding educational curriculums to establis
h a level of learning. Concomitantly manage different classes and levels dependi
ng on the need identified by the administrative team. Synchronize with the admin
istrative department to set up tactical schemes and expand class requirements ba
sed on performance procedures in accordance with institutional objectives.
CITIZENS PROPERTY INSURANCE CORPORATION, Tampa, FL 2006 - 2009
Provide homeowner's property coverage to Floridians without private insurance op
tions.
Operations Project Manager
Identify and schedule project deliverables, develop plan of action, and provide
status for senior-level management. Concurrently direct 2-3 projects; ranging in
duration from 2-18 months with budgets from $550K to $2M. Coordinate with busin
ess units to deploy strategic initiatives and develop unit specific key indicato
rs and performance measures in line with corporate goals.
? Selected to collaborate on training curriculum for call center operations. Ass
isted in design, development, and presentation of 2-day training session with 3
modules. Launched 1st training session with 38 participants.
? Active participant in establishing, organizing, and implementing short- and lo
ng-range goals, objectives, policies, and operating procedures for knowledge-bas
ed tool project initiation.
? Directed web knowledge software project; incorporated into call center system
to ensure accurate information gathering. Managed all phases of project from inc
eption to implementation. 18-month project; $300K budget; completed under budget
and under deadline.
? Successfully implemented SPL project to integrate 2 systems into 1; 18 months;
$2M in scope.
? Teamed with facilities manager to design office infrastructure for 60,000 sq.
ft. facility. Allocate resources, space designations, cafeteria facilities, and
vendor selection; 258 employees. 14-month project; $1.5M budget.
Corporate Training Manager / Call Center Supervisor (2006)
Set up entire NJ call center; collaborated on recruitment of 100 staff. Created
and conducted training and directed opening activities, to include policies and
procedures.
? Created Catastrophic Operations manual, implemented companywide.
? Partnered with claims department to develop training manual curriculum, as wel
l as corporate development, to include management, leadership, and business writ
ing skills.
EASTERN COMPANY PUBLICATIONS, Lebanon 2003 - 2006
Publishing company providing services throughout the Arab World, Europe and the
U.S.
Educational Manager / Consultant
Oversaw 24 staff; directed editing department and all training seminars. Develop
ed 23 training seminars.
? Spearheaded marketing strategy for sales of home learning materials and World
Book Encyclopedias.
? Established local team of authors for ESL learning materials; guided productio
n of local series for scholastic adoption for primary and elementary classes in
9 schools.
? Functioned as company representative at annual world book fairs.
PEARSON & LONGMAN EDUCATION / LIBRAIRIE DU LIBAN PUBLISHERS, Lebanon 2000 - 2003
Global leader in educational publishing, providing scientifically research-based
print and digital programs.
ELT / ESL Consultant / Teacher / Trainer of Trainers / Training & Marketing Mana
ger
Accountable for training workshops, marketing strategies, and training file edit
ing from kindergarten through college level. Conducted field visits, workshops,
and class inspections in private and public school systems. Expertise in needs a
ssessment, class management, training, project preparation, and long-term benefi
ts consolidation.
? Successfully conducted high-impact marketing presentations, field visits, trai
ning, workshops, and class inspections resulting in the smooth integration of En
glish into the schooling system.
? Received media recognition for successfully integrating English into the class
room. Conducted needs assessment, sales presentations, generated bid proposals,
interacted with government officials to secure projects, created and implemented
training and monitored program success.
? Introduced English textbooks into Syria classrooms with outstanding success..
LEBANESE AMERICAN UNIVERSITY/LYCEE, Nahr Ibrahim, Lebanon 1996 - 2005
Multi-campus career-oriented institution, bilingual [English/French] recognized
by French Ministry of Education.
Head/Director of the English Department / College and High School Instructor
Functioned as ELT / ESL specialist, and also in a management position, to includ
e hiring faculty and directing/coordinating department activities. Managed 9 ins
tructional staff at the high school level and 5 at the university level.
? Organizational Committee President; coordinated fund raising activities and an
nual scholastic events.
? Selected by The French Embassy; prepared and administered English Oral Exam fo
r students passing the French Baccalaureate exams.
? Spearheaded 3 scholarship fund raising events annually; raised between $3K and
$15K.
EDUCATION
LEBANESE UNIVERSITY, Lebanon ((World Education Services course equivalency certi
fied)
Masters Degree, English Literature & Education; GPA: 4.0 (1992)
Bachelors Degree, English Literature & Education; GPA: 3.86 (1990)
CERTIFICATIONS / LANGUAGES / PROFESSIONAL AFFILIATIONS
Certification In Translation and Interpretation (1990); Tri-lingual: French, Eng
lish, Arabic
Teacher Association Mount Lebanon, member (1995-2009); SHRM, member (2008-2009)
VILLANOVA UNIVERSITY, Philadelphia, PA
Mastering Project Management Certificate (PMP)
Professional in Human Resources Management Certificate (PHR);
INSITE CORPORATION; Human Sigma Certification (October 2008)
AWARDS/RECOGNITIONS
CAMBRIDGE BUSINESS WOMEN MAGAZINE
Interviewed for a feature article on successful women in academia and business
(January 2009).
Recipient of Teacher of the Year & Director of Department Award for 5 consecutiv
e years