(727) 418-2544 * VICE PRESIDENT * GENERAL MANAGER * REGIONAL MANAGER * DISTRICT MANAGER Results-oriented executive with extensive hands-on experience and a proven abili ty to improve performance. Oversees all aspects of operations, solving problems, making tough decisions and aligning individual efforts with overall goals. Secu res greater market share and expands service reach. Applies team-building skills to motivate and inspire employees. Successfully manages revenue and profits, dr iving growth with innovation and efficiency. Forges strong relationships with ke y accounts. Areas of expertise: Leadership * Team Building * Marketing & Sales * Strategic Planning * Service De livery * Operations Purchasing * Accounting * Distribution * Entrepreneurship * Turnarounds * Merger s & Acquisitions Public & Private Sector * Analysis * Problem-Solving * Process Improvement * Reo rganizations Account Management * P approximately 6,400 employees and annual revenue of $425. 5M. Florida Market Vice President (2005-2009): Led Florida market operations at the Safety Harbor and Holly Hill service centers, overseeing 480 employees engaged i n generating more than $27M in annual sales. Directed all aspects of operations related to the processing of 60M pounds of reusable textiles and associated prod ucts per year, including sales, service and distribution activities. Drove reven ue generation initiatives and managed P&L. Forged and retained key account relat ionships, liaising with C-level client contacts and negotiating long-term agreem ents spanning 3-5 years. Key Accomplishments: * Drove $1.9M sales increase (nearly 7.5%) and improved market income 41.1% to $2.5M+. * Skillfully managed contentious relationship with a major account (HCA), impro ving relationships on a local level and consequently forging stronger ties at th e divisional and corporate levels as well. * Salvaged at-risk accounts and simultaneously garnered top-tier customer satis faction ratings, including the highest market customer satisfaction rate in 2006 and 2nd highest in 2007-2008. * Significantly improved Holly Hill workflow to increase productivity dramatica lly - from 105 pounds per operator to 154. * Saved $220K per year by restructuring delivery routes and times. * Launched innovative new products to meet customer needs and generate addition al revenue. * Led effort to expand relationships with existing customers and develop new bu siness via product promotion strategy. Note: Currently serving as a Consultant to Angelica Corporation on a contract ba sis. General Manager (2003-2005): Directed operations at a major service center engag ed in processing 36M pounds of materials per year, leading a team of 8 direct re ports and overseeing a total of 287 staff. Managed business functions such as sa les, service and distribution activities. Continuously improved processes. Devel oped strong customer relationships and ensured excellent service delivery. [Continued next page] Key Accomplishments: * Consistently emphasized customer service, achieving company's 2nd highest sco re in 2005, 2007 and 2008. * Drove operational efficiency and outperformed acquisition pro forma projectio ns. NATIONAL LINEN SERVICE, Atlanta, Georgia * 1988-2003 Leading commercial linen service company with nearly 15K employees and annual sa les of $550M. Vice President and General Manager: Supervised operations at 3 Tampa Bay area pl ants, including 2 traditional operations serving the health care, hospitality an d industrial sectors and a new venture engaged in providing sterile reusable tex tiles to health care customers. Managed 6 direct reports overseeing 210 employee s in plants generating $22M annually. Led all facets of operations, including sa les, service and distribution. Managed P&L. Forged strong customer relationships . Turned around underperforming operations throughout region. Key Accomplishments: * Spearheaded launch of FDA-approved sterile processing plant, playing a key ro le in planning, design, implementation and marketing of 1st facility of its kind in the industry. * Launched automated processing facility in Texas that became the only plant du ring that time period to make a profit in the 1st year. * Served as turnaround specialist, successfully reorganizing operations in Virg inia, Tennessee and Georgia, receiving numerous prestigious performance, quality and innovation awards. * Retained core employee group under extremely challenging circumstances prior to company acquisition. CAREER NOTE: Additional career history includes other executive roles within the textile industry. Details are available upon request. EDUCATION & PROFESSIONAL TRAINING Associate of Science in Business Administration & Accounting Wright Junior College, Chicago, Illinois Milliken & Company Quality Seminar: Partners for Profit * ASHI Certified CPR and AED PROFESSIONAL AFFILIATIONS Textile Rental Services Association of America COMPUTER SKILLS Microsoft Office Suite * VPN Client * Salesforce.com * Saucon LANGUAGES Conversational Greek