David S Gordon

1570 Wedeking Avenue

Evansville, IN 47711
Home (812) 422-5585
Work (812)430-5319
gbiggsdvd@yahoo.com
OBJECTIVE
I am interested in applying for a challenging position that offers personal and
professional growth.
CAREER SUMMARY
Several years of progressive experience in the areas of parcel distribution cent
er supervision, retail, insurance and annuities sales, tax preparation managemen
t, customer service, inside and outside sales, public relations, inventory and q
uality control, presentations, communications, and training. Result, team-orient
ed individual able to function and coordinate in-field projects independently. P
ossess excellent communications and interpersonal skills utilized effectively in
developing solid customer working relationships. Goal-oriented individual with
a successful track record in sales achievements, highly motivated with the abili
ty to recruit and train new successful representatives. Familiar with IBM comput
er systems, Lotus 1-2-3, Microsoft Excel, Microsoft Word, and Microsoft PowerPoi
nt software. Currently hold Indiana Life and Health and Property and Casualty I
nsurance License.

EXPERIENCE
UNITED PARCEL SERVICE, 21 E Negley Avenue Evansville, IN
March 2006 - Present
Account Manager: Responsible for various sales related activities. This includ
es: sales, lead follow up, setting up customer accounts, training and implementi
ng systems, resolving customer issues, preventing service failures, working with
various groups within the organization to service customers, coordinating techn
ical support for customers, monitoring driver activity, and assisting and workin
g with drivers/center teams to uncover new business opportunities.

INDEPENDENT INSURANCE SALES, 1570 Wedeking Av., Evansville, IN

August 2000 - March 2006
Responsible for insurance sales and service to new and prospective clients with
in the Southwestern Indiana area. This included Insurance scheduling appointment
s, performing client needs assessments, making presentations, answering inquirie
s on policies sales and payment plans, closing on sales, and performing daily co
mputer data entry duties. Aggressively sought new clients by following up on var
ious lead sources.
JACKSON HEWITT, Evansville, IN
December 1998 - June 2000
(Branch office no longer in operation) General Manager: Responsible for manageme
nt operations and supervision of 16 individuals working in 3 Evansville, IN offi
ce locations for tax preparation business. This included scheduling, preparation
of reports, payroll, recruitment, and training of new personnel.
SUNSET MEMORIAL PARK, 1800 St. George Road, Evansville, IN
May 1998 - May 1999
Director of Family Services: Responsible for all pre-planning funeral preparati
on counseling. This included direct supervision of 3 employees, scheduling, and
coordinating funeral services to customer specifications, performing financial c
ontract negotiations, and presenting all phases of services and funeral needs av
ailable.
S & K MENSWEAR, Eastland Place, Evansville, IN
July 1997 - March 1998
Sales Manager: Responsible for selling quality mens clothing for a national ret
ail store outlet. This included direct supervision of 5 individuals, scheduling,
preparing daily sales reports, providing exemplary customer service, answering
customer inquiries regarding clothing care and alterations, and purchasing offic
e supplies as necessary.
EDUCATION
Oakland City University, Evansville, Indiana
Master of Science, Management, May 2009
Oakland City University, Evansville, Indiana
Bachelor of Science, Human Resource Management, May 2007
Vincennes University, Vincennes, Indiana
Associate of Science, Banking and Finance, May 1993
STATEMENTS
INTERESTS AND COMMUNITY INVOLVEMENT: I enjoy basketball, football, travel and re
ading. I have done volunteer work for the NAACP and previously coached basketbal
l at the Vincennes, IN YMCA.