Old Bridge, NJ 08857 lda37ea8@westpost.net Phone: 917-887-1436 Alt: 732- 707-3052 OBJECTIVE: To work within the Mental Healthcare System/Healthcare field where I can effecti vely utilize my 24 years of professional experience with staff and patients. PROFESSIONAL EXPERIENCE: October 1995 to May 2010 January 1986 to October 1995 Brooklyn Center for Psychotherapy, Inc. Brooklyn, NY Assistant Administrator . Promoted in October 1995 to the position of Assistant Administrator. This was in addition to my duties as Office Manager. . Established and maintained a work flow schedule to promptly handle all adminis trative details as the clinic grew larger. . Corresponded with many of the Managed Care companies and HMO's both within New York and out of state plans with regards to mental health services. . Obtained authorizations for treatment to be certified to the facility. . Oversaw that billing was completed in a timely manner the Emdeon Clearinghouse and other various on-line billing. . Obtained proper authorizations thus reducing denials of payment to the facilit y. . Utilized spreadsheets to update authorizations. . Kept track of patient visits and requested additional visits via Out-Patient r eports . . Worked closely with the professional staff of Psychologists and Social Workers to make sure paperwork was completed in accordance to OMH guidelines. Brooklyn Center for Psychotherapy, Inc. Brooklyn, NY Office Manager . Supervised the day to day operations and staff scheduling of a Community Menta l Health clinic licensed by the Office of Mental Health. . Responsible for a staff of 17 that included all administrative staff, medical billers and maintenance. . Communicated with Insurance companies via heavy telephone contact on a daily b asis. . Conducted meetings as need to inform staff of all upcoming and new regulations from the Office of Mental Health. . Managed the inventory of maintenance supplies and ordered from outside vendors . . Supervised the ordering of supplies needed for the Children program. . Managed scheduling Pharmalogical visits for patients as needed. . Handled and resolved many issues that occurred between patients, transportatio n to and from the clinic and issues regarding Medicare and other third party ins urance companies. EDUCATION: 1978 Brooklyn College Brooklyn, NY BA Business Administration PROFESSIONAL AFFILIATIONS: Worked with The North Brooklyn Business Association and ARBOR WE CARE an organiz ation to provide under age 21 year old individuals the opportunity to work and l earn skills in an office environment. This was a very successful program which I received several awards for hiring interns after completion of their internship .