Professional Documents
Culture Documents
Global Transportation & Distribution Network Design -Coppell, Texas March 2002 t
o December 2003
* Gathered and analyzed business requirements in Latin American sites.
* Process mapping of processes for new locations to meet operational and specifi
c country legal/fiscal requirements.
* Implemented and trained Latin American sites on GBS (Global Business System).
* First line of support for system questions or issues for countries implemented
.
* Conducted site surveys and audits to ensure compliance to new business rules a
nd system guidelines.
Regional Account Manager-Coppell, Texas August 2000 to March 2002
* Managed relationship and sales process of District accounts, including the con
version, penetration, and retention of accounts within a geographic area. In add
ition, identify, position, and expand opportunities for domestic and internation
al freight, and logistics within accounts.
* Responded to customer concerns, developed solutions, provided follow-up on cli
ent matters, coordinated contract implementations, and managed customer contract
ual commitments to ensure compliance.
* Analyzed competitor strategies, products, and pricing patterns in order to pos
ition UPS-SCS.