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Margarita Mondejo

mm67009a@westpost.net
(786) 271-1482 cell

Objective_____________________________________________________________
I am a highly motivated and results-oriented professional with excellent communi
cation skills seeking to join your company. I am looking for a company where I c
an utilize my Human Resources and Customer Service knowledge and skills.
Education_____________________________________________________________
Florida International University, Miami, FL
Bachelor of Business Administration
* Human Resource Management, April 2003
* Business Environment Management, April 2003
Miami-Dade Community College, Miami, FL
Associate in Arts, December 2000
* Concentration in Business Administration
Work History______________________________________________________________
FR-Aleman and Associates, Miami, FL
Human Resources Specialist (2007 - Present)
* Participate in recruitment for exempt and non-exempt personnel; coordinate adv
ertisements and position postings
* Provide current and prospective employees with information about policies, job
duties, working conditions, wages, opportunities for promotion and employee ben
efits
* Process new hires to include assigning employee numbers, scheduling pre-employ
ment physicals, background and reference checks, MVR reports, verification of ed
ucation and credentials/licensures
* Investigate and report workers-comp accidents to the insurance carrier
* Process Timesheets for 100 employees, ensuring that all the projects, work ord
ers, and activity code match
* Responsible for processing the bi-weekly payroll in the Axium System for 100 e
mployees
* Answered questions and resolved problems regarding payroll
* Audit and verified accuracy of payroll reports and made corrections and reconc
iliation as needed
* Implement increases and bonuses in accordance with instruction given
* Assure the proper processing of all fixed and voluntary deductions as well as
liens, garnishments, and direct deposit requests
* Execute employee payroll deductions for health and pension contribution
* Maintained detailed records and documentation of payroll functions for audit p
urposes, in accordance with statutory requirements
* Maintained record of absent and tardy employees daily and balanced leave on a
weekly basis
* Managed all aspects of administrative duties including Cobra administration, 4
01k plan, medical, dental, and life insurance
* Ensure compliance of all federal and state Human Resource laws (Section 125, C
OBRA. HIPAA, FMLA, ADA, etc) as they relate to the administration of all benefit
plans and related plan documents.
* Act as liaison between employees/service providers as it pertains to resolving
employee questions, disputes, and invoice accuracy.
* Verify that all changes to coverage are reflected on monthly medical/disabilit
y/life reports; initiate premium payments due to carrier
* Act in response to verification and inquiries for unemployment claims
* Act as liaison between lawyers/ employer for all unemployment and law suits cl
aims
* Ensure compliance and consistency of company policies, procedures and best pra
ctices
* Perform staffing duties, including dealing with understaffing, refereeing disp
utes, firing employees, and administering disciplinary procedures
* Serve as a link between management and employees by handling questions and hel
ping resolve work-related problems
* Conduct exit interviews to identify reasons for employee termination
Fit Cuisine Corp, Miami, FL
Executive Account Administrator (2004 - 2007)
* Open and maintain clients accounts
* Assisted customers to select and purchase the right plan according to their ne
eds
* Answered customer service queries, solved problems and provided detailed infor
mation about the product.
* Coordinated specials on menu and delivery service
* Customize menus for clients upon request
* Relayed information to the kitchen staff concerning menu changes and complaint
s
* Performed market research survey amongst clients to seek feedback of the produ
ct
* Manage all the accounts who pay with Credit Cards
* Process and post payments into the company QuickBooks Pro and POS Database Sys
tem
* Perform all billing and collection for clients
* Billed Medicaid for meal service
* Assisted in negotiating new contracts
* Assisted in training new employees

JW Marriott Hotel Miami, Miami, FL


Human Resources Coordinator (2003 - 2004)
* Reported to the Director of Human Resources and provided support to 250 Associ
ates
* Pre-screened resumes, scheduled appointments with candidates and processed pre
-employment testing and background/reference checks
* Managed the release of information packet and new hire packet
* Processed and maintained employee new hire files and termination files
* Handled the new hire incentive, locker and PTO program
* Audited/updated the I9 files
* Reported and managed the worker compensation cases
* Managed the Associate of the month and Manager of the quarter program
* Processed the daily company news letter
* Completed employment verification according to company policy
* Served as back-up, point of contact for payroll and benefits related issues
* Issued identification badges, name tags, and requested parking and access card
s
* Processed employment requisitions, maintained applicant tracking system for op
en positions and posted open positions
* Processed leave of absence request, Associate record of conversation, record o
f absence and tardiness, Associate disciplinary record, retro, overtime authoriz
ation, Associate transfer request, and authorization of agreement for direct dep
osit forms

Mega Medical Billing, Miami, FL


Administrative Assistant (1997 - 2003)
* Prepared and reviewed invoices
* Maintained client database
* Secured and added missing data by contacting insured person
* Transmitted routine claims for payment
* Responsible for the collection of private insurance claims
* Posted information regarding status of claims and advised claims supervisor if
further investigation was indicated
* Typed memos, correspondence, reports, and other documents
* Collected and distributed mail and messages

Skills_________________________________________________________________
* Bilingual: English and Spanish
* Computer skills include: Axium Timesheet and Payroll System, Ivis Plus 1000 (i
Denticard System), ADP Time Saver, Hire Check System, QuickBooks PRO and POS, Me
dicaid Web Portal System, Softaid Billing System, and Microsoft Office

HRCI Seminars Certification ___________________________________________________


________________
* Best Practices for Hiring
* Conflict Resolution
* Crisis Management for Employers
* Performance Evaluation, Job Descriptions and Effective Documentation for HR Ma
nagers.

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