Milagro Morales

2354 Stillwell Ave Apt 2f * Brooklyn * NY* 11223 * 347-451-9196 * mmafed0a@westp

ost.net

Work History:
Morgan Stanley Trade Support Representative March 2000
- Present
Purchase and sales Dept
* Ex-clearing & Over the counter: Resolving and comparing all trades via web ACT
, OCS or contracts
* Ensuring all trades compares on regional contracts via Midwest, Boston, Philad
elphia, Pacific, NYSE and AMEX
* Resolving all trade no clearance item by contacting trading desk or contra bro
kers
* Ex-Clearance: Sending & accepting 101 and resolution on all ex-clearing trades
on or before T+3
* Determining and adjusting the price, sales charges and accrued interest in con
junction with traders and contra brokers
* Reconciliations of all breaks for corporate bonds via Ex-clearing and contract
s through RTTM
* IVORS: Resolving all breaks T+1-3, amending quantity, price and matching all t
rades on RTTM & diligence for all aged item
* Performing Journal entry with position or money to flat accounts
* Balancing and resolving all WHEN ISSUE trades and rebooking with a new settlem
ent date
* Reconciling position break and resolving daily focus management report
* Resolving daily stock record break affiliated with P&S accounts
* Preparation of monthly commission bills via OCS and tendering to management
* Options: Reviewed all Option Tickets passed throughout the day, affirmed in da
tabase and sent trade advice
* Processing and tracking monthly payments to NASD, NYSE, and the Two-Dollar Bro
kers
* Commencing cash settlement process and resolving all variances due to price/qu
antity difference
* Preparation of customer statement on monthly basis and balancing the trade det
ails
* Updating Broker Master file on weekly basis in accordance with NSCC web site a
nd internal database

Chase Manhattan Bank Senior Teller Janu

ary 98- March 2000
* Cashed checks and paid out money after verifying that signatures are correct a
nd accounts have sufficient funds.
* Received checks and verified amounts, and checked accuracy of deposit slips.
* Examined checks for endorsements and to verify other information such as dates
, bank names, identification of the persons receiving payments and the legality
of the documents
* Entered customers' transactions into computers in order to record transactions
and issued computer-generated receipts.
* Balanced currency counts, coins, and checks received and prepared and verified
cashier's checks.
* Identified transaction mistakes when debits and credits did not balance.
* Processed transactions such as term deposits, retirement savings plan contribu
tions, automated teller transactions, night deposits,
* Received mortgage, loan, or public utility bill payments, verified payment dat
es and amounts due.
* Resolved problems or discrepancies concerning customers' accounts.
* Explained, promoted, or sold products or services such as travelers' checks, s
avings bonds, money orders, and cashier's checks,
* Monitored bank vaults to ensured cash balances are correct.
* Computed financial fees, interest, and service charges.
* Obtained and processed information required for the provision of services, suc
h as opening accounts, savings plans, & purchasing bonds and issued check to bon
d owners in settlement of transactions

Education: Kings Borough Community College - Associates Degree in Applied Scien

ce 1997
Computer Skills: Microsoft Office Suit (Word & Excel), RTTM, Cage, Web ACT, OCS
& Bloomberg