Kevin P.

Masten 3100 Wanda Avenue * Lehigh Acres, FL 33976

kmc72ccc@westpost.net * (239) 961-1119

Summary of Professional Qualifications

Results-driven retail manager with various operations talents, valuable and posi
tive personality traits, and over twenty years of achievements and relevant expe
riences:
* Demonstrates effective communication and people skills as well as planning, or
ganizing, training and coaching, and problem-solving abilities.
* Known as positive, dependable, hardworking, trustworthy, and customer and qual
ity-conscious.
Work Experience
Retail Management
Bed Bath and Beyond Naples, FL
Operations Manager 2006 - 2010
* Promoted after successfully completing 12-module training course as a Lifestyl
e Manager.
* Quickly adapted to new retail environment, corporate culture, and various chal
lenges/opportunities.
* Chosen for new store opening teams in Florida and South Carolina.
* Earned reputation for focusing on results, quality and service with dependabil
ity and professionalism.
Winn-Dixie St. Simons Island, GA, Jacksonville, Naples, and Big Pine Key, FL
Co- Manager 2003 - 2006
* Hired as a District Produce Supervisor to achieve expanded sales and gross pro
fit budgets; exceeded objectives with training, merchandising, and implementing
standards and best practices.
* Promoted to operations and store management positions in key, southeast locati
ons; responsibilities ranged from procurement and merchandising to hiring, train
ing and supervising personnel.
* Developed supervisory skills and recognized for achieving financial and custom
er service objectives.
SUPERVALU, Food Saver, SuperOne and Econofoods York, NE, Des Moines
and Urbandale, IA
Produce Specialist and Manager 1985 - 2002
* Learned and applied numerous retail management skills and specialized in produ
ce field.
* Trained managers and developed strategies and promotions for growth; reduced l
osses by $500,000.
* Frequently recognized by colleagues and supervisors for teamwork, customer rel
ations and expertise.
* Initiated, implemented and coordinated nationally recognized "Preferred Fresh"
program in 34 stores.
Newspaper Circulation Management
Des Moines Register Des Moines, IA
Circulation - District Manager 2002 - 2003
* Supervised and trained a 32-person carrier force assuring timely delivery; res
olved service issues; and met goals for circulation sales growth and customer re
tention.
Education
* Attended numerous training seminars from Covey's 7 Habits and Consultative Sel
ling to Category and Supervisory Management, Produce Merchandising, Business Wri
ting for Results, Microsoft Office and Computer Training, and Produce Merchandis
ing.
* Applies training lessons to the workplace and also learns quickly from experie
nces and others.
* Committed to continuous learning, improvement and quality.