Professional Documents
Culture Documents
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Few Business Queries
What are my Which of my
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product holding most likely to transaction &
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What are the patterns of my
reasons and freq. customers?
for a customer
contact?
Who should be
What is the
contacted for a
revenue earned
campaign?
from a customer?
uistribution
Identify Best uistribution
Service Customer Partners Channels
Improve Customer Service Streamline Communications - Revenue Generated
- Service Response Timing - Information Sharing - Service Performance
- Complaints, Returns & Claims - Manage Interaction - Complaints/Accolades
- Cost of External Service Relationships - Improve Satisfaction - Core Competencies
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