RICHARD DECOS

912 W KIRBY ST
TAMPA, FL 33604 US
Phone: 813-629-7940
Alt Phone: 813-932-2328
rdd7d702@westpost.net
Objective
To obtain a position in sales or sales management were I can use my skills and k
nowledge that I have acquired over twenty two year career
Ability Summary
Knowledge of:
Microsoft Office Suite
Production and Processing
Administration and Management
Customer and Personal Service
Critical Thinking
Time Management
Making Decisions and Solving Problems
Coordinating the Work and Activities of Others
Guiding, Directing, and Motivating Subordinates
Awards and Honors
2006 to 2009 Presidents Club Member based on sales and production
2007 to 2008 Awarded National Sales Supervisor of the year based on Sales and P
roduction
In 2007 I created a Talent Search Manual to find and employee the best and skil
led personnel for better results in Sales and Productivity. This Manual was dist
ributed to all supervisors, managers and directors with in six call centers. Als
o distributed to Human Resources Department
Employment History
FRONTLINE LEADER
02/2000 - 08/2010 HUMANA INSURANCE COM Tampa, FL
Read and analyze charts, work orders, production schedules, and other records a
nd reports to determine production requirements and to evaluate current producti
on estimates and outputs
Plan and establish work schedules, assignments, and production sequences to mee
t production goals
Confer with management or subordinates to resolve worker problems, complaints,
or grievances
Trained, mentored and coached over four hundred new associates on product knowl
edge, sales, sales techniques and service to the customer

Senior Life & Health Agent

01/1997 - 01/2000 AAA Auto Club Tampa, FL
Interview prospective clients to obtain data about their financial resources an
d needs, the physical condition of the person or property to be insured, and to
discuss any existing coverage.
Sell various types of insurance policies to businesses and individuals on behal
f of insurance companies, including automobile, fire, life, property, medical an
d dental insurance or specialized policies such as marine, farm/crop, and medica
l malpractice.
Call on policyholders to deliver and explain policy, to analyze insurance progr
am and suggest additions or changes, or to change beneficiaries.
Seek out new clients and develop clientele by networking to find new customers
and generate lists of prospective clients.
Ensure that policy requirements are fulfilled, including any necessary medical
examinations and the completion of appropriate forms.
 Customize insurance programs to suit individual customers, often covering a var
iety of risks.
Education and Trainings
Completion Date Issuing Institution Qualification Course of Study
06/1970 Hillsborough Community College Associates Degree Business Administration
References Available on Request