Thomas E.

Brown
P.O. Box 3987
Yountville, CA 94559
707-227-5114
tbd8b65e@westpost.net
Career Objective: Sales Representative
Personal Profile:
I return to the job market due to my recent divorce. Over the past twenty years
, I have gone from outside sales covering eastern US to helping my wife create a
nd staff a medical office. As Iad been married for over 25 years and have no ch
ildren or debts, I am looking to throw my full attention into the resumption of
my previous career.
Skills Summary
* Closing. * Maintaining control of many things at once.
* Disciplined Focus on Priorities. * Ability to Work With Anyone.
* PC Skills, all the way back to DOS. * Prospecting for new leads.
Professional Experience
The primary functional experience I offer is in how I have always approached bus
iness with a game plan in place before working the plan.
1. With the most recent business experience Iave had with starting a medical pra
ctice
from scratch, a business plan was essential.
---Much of what was done prior to opening was in the researching.
---Critical decisions like billing software and PCas had to be made.
---The first two years were time intensive with no staff support.
2. Interviewing and hiring new staff shifted my role in the business.
---Coaching and monitoring replace doing.
---Being comfortable releasing daily involvement when required.
---Recognizing when to step in to address customer relations issues.
3. After hitting the five year mark, implementing new computer system.
---Everyone is retrained, but you are expected to know more.
---Having to let staff go who cannot or will not learn new computer.
---Training new staff and being able to handle more business.
Secondary Functional Experience
The secondary functional experience I offer is in how I have learned to solve pr
oblems for people in the process of my job.
1. By operating with a view to accomplish business with a win-win approach, both
sides prosper.
---Getting prospect to agree to what their main problems are.
---Demonstrating that my product solves all of those issues.
---Further showing that my product surpasses my competition.
2. Persistence in all facets of the job: attention to detail, regular follow-up,
and presenting a professional image on every contact is maintained.
---Allows for opportunity to gather more data, including new leads.
---Establishes a relationship on which later business may develop.
---Serves to separate yourself from your competition.
3. If done properly, and a new account can be developed into a steady
customer, this happy client can become a source of new business leads.
---People love to solve problems.
---If your company helped them do so, they will remain loyal.
---Many people also like to tell about their choices to others.
Additional Functional Experience
From 1979 through 1997, I worked for a variety of companies, mostly in sales and
 mostly in Silicon Valley including Applied Materials, Verbatim, Seiko Instrumen
ts, Electro Rent and Meridian Data.
Education: Santa Clara University, B.A. English, 1979