GARY R.

ROBERSON
10433 Brunswick Circle
Bloomington, MN 55438
952-832-5012
grdc6d26@westpost.net
SUMMARY
Telecom Design Engineer/Project Management Professional with strengths in facili
ty design and project implementation. Extensive experience utilizing project ma
nagement skills to successfully implement projects on time and within budget. P
roven track record managing and maintaining customer projects within a specific
territory. Able to meet critical deadlines on a consistent basis and communicat
e with internal and external customers effectively. Positive team player with s
trong problem solving skills.

SOFTWARE EXPEREINCE
CAD
PowerPoint
TIRKS Database
CIMAGE (CAD)
Excel
LFACS Database
OSP-FM CAD
Forte
MS Word

PROFESSIONAL EXPERIENCE
QWEST Communications
Wayzata, MN
Senior Design Engineer
2001-2010
Responsible for the design and implementation of outside telecom facilities for
new and existing businesses and homeowners; $1M in projects for area.
Collaborated with the Planning and Design Engineers for the design and implement
ation of telecom facilities for new housing and commercial developments to ensur
e continuity of short and long term goals.
Coordinated and led meetings with contractors, state and city officials to plan
various construction projects.
Acted as Lead Project Engineer on the Hwy 312 and Hwy 101 state of Minnesota pro
ject over 2 year period.
Trained new Design Engineers on software systems, customer handling skills, job
skills, and technical knowledge.
Designed telecom layout for new service areas by using OSP-FM CAD System and var
ious design and job costing programs.
Designed and implemented a DSL high speed internet project with the overall proj
ect cost of $800,000.
Communicated with customers to resolve issues and concerns regarding services an
d equipment.
Marketed and sold services and programs to current and new customers; achieved h
ighest sales over 75 other engineers.
Bloomington Linoleum & Carpet
Bloomington, MN
Customer Account Manager / Customer Relations
1999-2001
Responsible for managing customer projects and providing sales for all residenti
al and commercial floor covering projects.
Coordinated with Product Sales Representatives to create bid proposals including
 pricing and project specifications.
Resolved all customers' questions and concerns both in-person and via phone.
Managed customer projects from conception to completion including estimating of
material usage, developing project details with customers, ordering products, sc
heduling installation and acting as point-of-contact for customer.
Negotiated projects costs with customers.
PREVIOUS EXPERIENCE
Additional experience as a Warehouse Manager for a $400 million per year floor c
overing distributor.
Managed and directed 11 warehouse employees.
Negotiated freight prices with transporters on a daily basis.
Dispatched trucks to deliver products across 5-state area.

EDUCATION
North Hennepin Technical College
Computer Programming Coursework, 1 year
Additional Coursework:
Advanced Telecommunications
Forte
CAD
PowerPoint
MS Word
TIRKS Database
Excel
DFACS Database
Project Management (Budget, Resource & Risk Management)