OBJECTIVE

To acquire a challenging position that will enable me to utilize my technical tr

aining and communication skills, while contributing to the success of an organiz
ation.
PROFESSIONAL SKILLS
Management/Supervision Skills
* Providing leadership to non-exempt employees.
* Using decisive problem solving skills with the ability to drive for results.
* Complying with all company policies, procedures and safety regulations.
* Recognizing the necessity for planning and goal setting within a golf facility
's organizational structure.
* Managing a staff of 30 associates, which support a significant aspect regardin
g day to day operations.
Communications and Customer Relations
* Ensuring a positive associate relations climate.
* Providing the highest level of customer service to all new and current guests.
* Demonstrating effective communication skills with associates in a variety of b
usiness functions.
* Listening and responding to customer requests and problems in addition to prov
iding proactive feedback.
* Acting as a change agent to communicate a compelling picture of the brand, key
goals and to motivate others to action.
Computer/Technical Skills
* Utilizing modern teaching technology.
* Identifying the root cause of the swing error, cause and effect.
* Ability to accurately check and repair grip size, shaft length, flex, loft, an
d lie angle.
* Making sure all carts are accounted for and plugged in before locking up, as w
ell as making sure grounds area is clean and ready for next day's operations.
* Proficient in using personal computer skills through training in such programs
as Microsoft Windows, Microsoft Word, Excel, Access, and Power Point.
Team Oriented
* Illustrating team captain capabilities while obtaining an occupation in German
y as a point guard for an International Basketball team (96 year - 99 year).
* Obtaining a position as defensive end and linebacker for multiple Internationa
l-Canadian Football teams (99 year - 03 year).
* Administering defensive co-captain obligations in order to achieve team succes
s.
AWARDS/CERTIFICATIONS
Playing Ability Test (PAT)
April 2010
* Obtained and certified by the Professional Golf Association (PGA)
EMPLOYMENT HISTORY
Fork-lifter/Loader
June 2010 - Present
* Kraft Co.- Schenker Logistics, Groveport, Ohio
Fork-lifter
March 2009 - October 2009
* Schenck Distribution, Randstad Staffing Agency, Orlando, Florida
Range Attendant
February 2009 - May 2009
* Magnolia Plantation Golf Course, Lake Mary, Florida
Package Handle
May 2008 - December 2008
* Warehouse, PSS World Medical, Inc. - Gexpro, Columbus, Ohio
EMPLOYMENT HISTORY Cont.
Seasonal Group Lead
November 2007 - March 2008
* Victoria Secret, K-Force, Columbus, Ohio
Juvenile Correctional Officer
November 2006 - August 2007
* Marion County, Marion, Ohio
Forklift Driver, Accel Inc
July 2006 -November 2006
* Dawson's Resources, Lewis Center, Ohio

EDUCATION/TRAINING
Golf Academy of America, Orlando, Florida
January 2009 - April 2010
* Associates of Golf Complex Operations and Management
DeVry University, Columbus, Ohio
April 2008 - June 2008
* Pursuing an associates in Network Communications
Kiel University, Kiel, Germany
April 1997 - August 1997
* Certification in Computer Programming
Glenville State College, Glenville, WV
August 1990 - May 1994
* Pursuing a bachelors degree in Sports Management