Matthew E. Denlinger mdea1b92@westpost.

net
13222 Champions Centre Drive #319 || Houston, TX 77069 (281)-386-8056
SUMMARY OF QUALIFICATIONS
Result driven professional, with experience in marketing, sales, and adverting.
Possesses a rigorous work effort and extremely focused on being detail and docum
entation oriented. Highly talented Manager with a great record of accurately and
efficiently operating in fast-paced environments. Capable of handling various b
usiness, marketing, and sales functions with a deep interest in improving effici
ency on assigned tasks. Highly organized, detail-oriented, with excellent commun
ication skills, and self-motivated to prioritize responsibilities and fulfill th
em in a timely manner.
PROFESSIONAL EXPERIENCE
Horizon Radiology, dba PetRays Veterinary Telemedicine Spring, TX
Marketing/Advertising Manager 2008 - Present
* Proven sales success up to 58% (with no sales force) in 2008-2009, and in 2010
sales are currently up 42%.
* Manages trade show calendar of 40+ shows domestically and internationally for
Veterinary Healthcare.
* Facilitates all marketing and advertising efforts, including: collateral, dire
ct mail, brochures, and service details.
* Executes customer interests from start to finish, client visits, phone, in per
son sales, and customer support.
* Consistently travels up to 80% of the year; manages booth design, creation, an
d production for trade shows.
* Works diligently to improve sales operations, assess effectiveness of sales pr
ocesses and systems, streamline of sales operations, and remove sales obstacles
to productivity while significantly increasing close rate.
* Presents and trains new hospitals on use of RadRequest reporting software, inc
luding live demos.
* Proven ability in conducting and assisting in the hiring and interviewing proc
ess for new employees.
* Collects data on client issues and utilizes Microsoft CRM daily to handle cust
omer inquiries and leads.
* Establishes new marketing materials to sell organizations on various services
and to generate revenue.
* Plans and develops marketing and advertising strategies, including budgets and
marketing locations.
Woodstream Corporation Lititz, PA
Dealer Support Associate/Trade Show Coordinator 2005 - 2008
* Managed trade show calendar of 15+ shows, and coordinated sales programs with
Regional Sales Manager.
* Presented at sales and group meetings to provide sales force information on tr
ade show departments.
* Took key initiatives to promote and sell new product lines using contact, coll
ateral, and direct mail.
* Constantly worked in coordination with sales and marketing departments to achi
eve trade show objectives.
* Demonstrated ability in directing show floor sales; conducted pre- and post-sh
ow daily team meetings.
* Consistently worked with Manager during the hiring process for all new Dealer
Support Associates.
Woodstream Corporation Lititz, PA
Customer Service Representative 2003 - 2005
* Demonstrated ability in providing effective phone customer service that is bot
h technical and professional.
* Coordinated shipments, and services for customers and dealers, including retur
n goods authorization.
* Constantly resolved complex issues, and ensured the highest levels of customer
 service and satisfaction.
* Built rapport with customers through effective and precise communication and e
xtensive client follow-up.
* Interpreted detailed customer needs, and consulted with clients to provide opt
imal customer service.
* Maintained leading quality services in meeting the needs of clients in order t
o ensure customer satisfaction.
* Consistently demonstrated excellent follow-through with clients and recognized
for superior customer satisfaction by communicating and resolving issues with c
ustomers regarding their complaints.
EDUCATION
Point Park University Pittsburgh, PA
B.A. in Journalism and Mass Communications 1997-2001