Professional Documents
Culture Documents
Differentiated by…
RESULTS-DRIVEN PRESENTATION, CLOSING, AND STRATEGIC ACCOUNT MANAGEMENT SKILLS
Resulting in…
MULTI-MILLION DOLLAR ANNUAL SALES AND CONSISTENT QUOTA OVERACHIEVEMENT
Remarkably astute, dedicated, and talented senior executive powered with immeasu
rable success and broad-based experience in areas of sales management, business
development, and marketing. Exemplify comprehensive skills in managing sales tea
m and leading day-to-day sales while focusing on strategic goals. Adept at estab
lishing profitable relationships with customers by addressing their diverse need
s and providing utmost satisfaction. Extremely motivated to achieve both persona
l and professional goals complemented with the ability to multitask in fiercely
competitive, fast-paced, and quota-driven environment.
AREAS OF EXPERTISE
- Business Management and Development
- Territory and Account Management
- Sales Strategic Action Plans
- Outstanding Customer and Public Relations
- Marketing Campaigns and Promotions
- Superior Interpersonal and Negotiation Skills
- Leadership, Training, and Team Building
- Unique Prospecting Techniques
- Conflict Resolution and Decision Making
- Articulate Oral and Written Communication
EMPLOYMENT HISTORY
SALES MANAGER / SENIOR SALES CONSULTANT ~ QWEST COMMUNICATIONS, SALT LAKE CITY,
UT 1998–2005
Determined staffing requirements: coordinated hiring and training of sales consu
ltant to enhance overall efficiency. Spearheaded 25 sales consultants to effecti
vely field 50-85 incoming phone calls per day. Facilitated training to team memb
ers to develop competencies and achieve the highest level of performance. Commun
icate with clients to provide prompt response to inquiries concerning products a
nd services as well as to address and resolve complaints under time constraints.
Utilized consultative sales practices to up sell voice, data, Internet, satelli
te, and wireless options to customers. Operated 17 different computer systems wh
ile taking inbound phone calls, troubleshooting, placing service orders, and sel
ling at the same time. Vigorously participated in and developed sales contests a
nd special incentives to motivate employees.
Notable Achievements:
- Won the Presidents Club for three successive years as sales consultant
- Achieved top cooperate award in 2001, 2002, and 2004 for displaying high
degree of personal commitment
- Obtained 144% advanced sales objective for 2004
- Ranked as #1 sales representative out of 750 representatives throughout
the company in 4th quarter of 2004
- Positioned as #1 sales manager in revenue for SLC office of 12 other tea
ms
- Keynoted as the highest wireless sales per agent for the entire company;
elevated expectations from 8 per month to 12 per month
- Started as an entry-level consultant and progressed to fully competent,
advanced sales consultant, to premier sales consultant, and subsequently to sale
s manager
- Greatly surpassed sales quota by over 125% on a six-month rolling averag
e
- Maximized monthly compensation incentives for the team but managed to go
out to every other center as well
EDUCATION
COURSEWORK IN BUSINESS MANAGEMENT
University of Utah, Salt Lake City, UT
ASSOCIATE OF SCIENCE IN BUSINESS
Salt Lake Community College, Salt Lake City, UT
PROFESSIONAL TRAINING
Please Understand Me, Continuous Training from the Harvard Business School
Advanced Sales Strategies, Brian Tracy
ACTIVITIES
Fishing Instructor, Riverton Community Pond Kids Program
TESTIMONIALS
“The best hiring decision I have ever made†-- Danny Mcpolin Team Leader Qwest Communica
tions
“If we had a whole office full of Craig’s you wouldn’t need me!†-- Danny Loewen Site
Money Home Loans
“A top shelf sales professional, and asset to any sales team you’re assembling.†-- Al
ts Vice President Qwest Communications
“Huge congratulations to Craig Peacock for setting an amazing new sales record.†-- Mike
Burnett President 1800Vending