EMPLOYEE RELATIONS SPECIALIST X HUMAN RESOURCES SPECIALIST/ CONSULTANT

MEDIATION AND ADVOCACY HR POLICIES AND PROCEDURES EMPLOYEE RELATIONS PRODUCTI

VITY IMPROVEMENT
TRAINING AND TEAM LEADERSHIP PROBLEM SOLVING TIME MANAGEMENT
QUALIFICATIONS PROFILE
Highly analytical, strategic, and results-oriented professional in pursuit of gr
owth-oriented career with verified qualifications in supporting the mission and
operational needs of a high-performance organization. Powered with expertise in
employee relations and investigations, talent management and acquisition, staff
recruitment, employee assessment, and retention. Consistently display executive
and sophisticated approaches for leading and motivating personnel at all levels
in order to maximize individual potency. Highly capable of performing human reso
urces functions coupled with favorable emphasis on staff recruitment and develop
ment. Effective communicator in establishing long-term affiliations with individ
uals.
CERTIFICATIONS AND TRAINING
PHR (PROFESSIONAL HUMAN RESOURCES) CERTIFICATION, JAN 2010
FOUNDATIONS OF EMPLOYEE LABOR RELATIONS CERTIFICATION: CORNELL UNIVERSITY, JUN 2
008
ACHIEVING YOUR HIGHEST PRIORITIES: FRANKLIN COVEY INSTITUTE, 2005
HUMAN RESOURCES AND THE LAW: PADGETT, THOMPSON AND ASSOCIATES, 2002
ADVANCED RECRUITING TECHNIQUES: AMERICAN MANAGEMENT ASSOCIATION, 2001
FUNDAMENTALS OF HUMAN RESOURCES: AMERICAN MANAGEMENT ASSOCIATION, 2000
CAREER OVERVIEW
STAFF RECRUITMENT AND RETENTION
Rendered major assistance to store team leader in interviewing potential execut
ive candidates for job placement within the store district.
Recruited, hired, and retained a staff of over 120 employees by means of Intern
et, classified ads, universities, employee incentive referral program, and recru
itment fairs.
Guaranteed cost-effective, creative, and strategic candidate sourcing plans for
entry-level positions.
Provided strong recommendations for job advancement and employee replacements.
Managed and implemented new processes for staffing team.
Directed efforts to initiate staff recruitment and placement accommodations for
newly vacated positions. Implemented placement and distribution of ads to incre
ase chances of recruitment. Monitored any progress and ensured compliance with i
nternal procedures.
DISCIPLINARY AND COMPLIANCE REGULATIONS
Maintained sophisticated standards of conduct and ethics in all team and guest
interactions. Assured overall compliance with established company guidelines and
procedures.
Facilitated the overall facets of employee coaching, initiation of necessary co
rrective actions, staff termination, and internal employee interrogatories.
Commenced interrogatory initiatives with regard to employee concerns.
Developed and coordinated the established policies and programs. Conducted and
provided expert oversight on employment activities to assure consistent complian
ce of application with policies and procedures.
QUALITY PERFORMANCE MANAGEMENT/ STAFF TRAINING AND DEVELOPMENT
Spearheaded the essential training commencement for team members as well as wit
h other development programs.
Rendered extensive coaching and development of team leaders and executive team
leaders through compliance with established company programs.
Monitored and retained store culture and surfacing patterns in collaboration wi
th store team leader and human resource business partner.
Facilitated the entire First Aid/CPR/AED instructional courses at all four Chic
ago Club locations.
Implemented essential customer service training for employees at Lakeshore Athl
etic Club-Lincoln Park.
GENERAL MANAGEMENT
Performed primary administrative functions, such as employee compensation, proc
essing of substantial documents, filing of absences, regulatory payroll, and emp
loyee schedules.
Solicited team member feedbacks through monthly chat sessions, opinion survey,
and open door policies.
Provided immediate responses to identified discrepancies between team members a
s well as other escalating external issues.
Provided expert oversight on the overall facets of a 90-day operation of annual
reviews, reprimands, payroll, exit interviews, financial incentives, growth, re
construction, and developments of department.
Commissioned as the official exercise specialist consultant for the Northwester
n Medical Eating Disorders Clinic.
PROFESSIONAL EXPERIENCE
HUMAN RESOURCES MANAGER | EXECUTIVE TEAM LEADER
TARGET CORPORATION
Bedford Park, IL
2010- Present
Oak Lawn, IL 2009-2010
Hodgkins, IL 2006-2009
Homewood, IL 2004-2006
Career Highlights:
O Rapidly promoted to higher volume/high risk stores within five years of servic
e within Homewood, Hodgkins, and Oak Lawn, Bedford Park store locations.
O Oversaw the overall staffing directives for a store grossing $45 million throu
gh efficient utilization of appropriate recruiting methods in an effort to ensur
e excellent quality of candidate hiring.
OConsistently pioneered all new targeted roll of programs, such as the Fast Fun
and Friendly Pilot Program, PeopleSoft, MAX Scheduler, Pay by Job Codes, Divinit
y Health Care Plan, Team Culture Performance Training, and Department of Labor C
ompliances.
O Executed a variety of captainships as employee relations market resource, tech
nical market resource, staffing captain, business college trainer, business coll
ege classroom trainer, district assessment captain, and human resources support
help.
ATHLETIC DIRECTOR
LAKESHORE ATHLETIC CLUBS, CHICAGO, IL
Lakeshore Athletic Club Lincoln Park 1998-2004
Lakeshore Athletic Club Down Town 1994-1998
Lakeshore Athletic Club Lincoln Park 1992-1994
Career Highlights:
O Received consistent promotions to assistant athletic director, fitness directo
r, and to athletic director during the entire tenure at the Lakeshore Athletic C
lubs.
O Assumed major responsibility for the development and mainten ance of a $1.5 mi
llion worth of annual revenue increase while gradually reducing the overall athl
etic net expenses by 2% to 5%.
OConducted extensive research and established corporate wellness accounts with a
nnual financial range of $8,000 to $80,000 while maintaining in-depth coordinati
on with the Chicago Department of Public Health, Nike Town, Nobel Charter High S
chool, and Bucktown Chiropractic Center.
O Recipient of the Employee of the Year Award.
PRIOR CAREER EXPERIENCE
EXERCISE SPECIALIST INTERN
LANDS END, DODGEVILLE, WI 1992
YOUTH ACTIVITIES COORDINATOR
PRINCESS CRUISE LINE, LOS ANGELES, CA 1986-1990
NORWEGIAN CRUISE LINE, MIAMI, FL 1984-1986
EDUCATIONAL BACKGROUND
Master of Science in Adult Fitness/Cardiac Rehabilitation
University of Wisconsin La Crosse, La Crosse, WI
Bachelor of Science in Physical Education and Recreation
University of Wisconsin La Crosse, La Crosse, WI
AFFILIATIONS AND ACTIVITIES
Active Member I SOCIETY FOR HUMAN RESOURCE MANAGEMENT (SHRM)
Board Member/ Vice President I THE BRONZEVILLE BLOCK CLUB: CHICAGO, IL (2004-PRE
SENT)
Board Member I UNITY OF PEACE: CHICAGO, IL (2000-2002)
Volunteer I GLOBAL VOLUNTEERS AFRICA, HEART FOR HA