BRIAN KEEGAN

38 Raritan ave * Port Reading, NJ 07064 * bk1096f10@westpost.net * (9

73) 980-4820

NETWORK & SYSTEMS ADMINISTRATOR

SUMMARY OF QUALIFICATIONS
* More than 10 years of experience in network and systems administration support
ing high-volume organizations including Schering-Plough, Citibank, Dove Pharmace
uticals, Merrill Lynch, AT&T and Con Ed.
* Extensive expertise in LAN/WAN/VPN connectivity, performance tuning, hardware/
software installation, troubleshooting and IT
security.
* Maximize resources to achieve customer satisfaction and increased productivity
, meet deadlines and goals. Implement and coordinate
both strategic and tactical plans to enhance performance.
* Adept and experienced in problem solving and providing solutions. Excellent qu
alifications in leadership and interpersonal
communications.
* Proven ability to motivate multi-functional teams to maximize productive and c
ontrol cost. Implement process improvements; improve
service delivery.
* Committed to the highest levels of professional and personal excellences. Ener
getic self-starter; excellent analytical, organizational and
creative skills.
* Effectively able to communicate complicated concepts in an understandable mann
er, matching the message to the audience.

TECHNICAL SKILLS
Platforms: Windows 2003 Windows XP Window 2000 Windows NT, Novell
Networking: Cisco Routers/Switches, Frame Relay, OSPF, IGRP, RIP, RIP2, TCP/IP,
PPP, HDLC, 9/11 PC Recovery, PIX Firewall
515e, DNS, DHCP, PDC, BDC, 3COM NBX Phone System
Software/Tools: MS Office Suite, MS Exchange, HyperTerminal, Telnet, RAS, SMS, A
ctive Directory, Cisco IOS, Norton Ghost, Ariba,
Remedy, Magic, NetIQ, Symantec, Veritas Backup

PROFESSIONAL EXPERIENCE
CONSULTANT 2009a"Present
SELF EMPLOYED a" New Brunswick, NJ
a Configured networks for various home businesses .
a Educated end users in a multitude of applications, ranging from security, to w
ord processing.
a Provided timely support for my client*le.
a Upgraded end users to Windows 7 and Vista
WINTEL SECURITY 2009-2009
PROTEK - New York, NY
* Worked as consultant for City of New York Department Of Information Technology
 Telecommunications.
* Responsible for monitoring securing using McAfee EPO.
* Configured Socks client to access outside resources through Bluecoat Proxy.
* Served on team responsible for setting up and configuring Bluecoat proxy and r
eporter.
* Oversaw migration of data from inter department.
* Ensured correct configuration of user accounts.
* Collaborated with team to convert from a ISA client to Hummingbird Socks clien
t.
* Averaged 30 closed tickets a week.
SERVER OPERATIONS 2006-2008
SCHERING-PLOUGH, Kenilworth, NJ
* Administered various functions including server management, user security, Nov
ell administration, Level 3 desktop support, printer
configuration and in-house application/portal builder support.
* Managed Active Directory using NetIQ Directory and Resource Administrator.
* Monitored user groups and system access.
* Responsible for migrating Novell servers to Active Directory 2003; performed m
onitoring of all file access issues and quality control,
ensuring seamless changeover.
* Optimized servers, increasing system performance.
* Effectively accomplished space quote issues, print queues and server transitio
n projects.
NETWORK/SYSTEMS ADMINISTRATOR 2005-2006
PATRIOT TECHNOLOGIES - New York/New Jersey
* Served as core member of group serving clients such as Citibank, Novartis, AXA
Financial, Wachovia, and Summit Bank. Managed
group efforts including upgrading routers, workstations, servers and networks fo
r key clients as well as internal issues.
* Provided desktop support to more than 300 users including installs, moves and
change requests.
* Ensured correct and timely replacement of Cisco routers; updated ISDN to T1 co
nnections and reconfigured TCP/IP.
* Oversaw stabilization of failing user networks.
* Monitored and maintained security for network comprised of 200 users in two bu
ildings.
* Analyzed project ideas; significantly reduced costs by implementing network co
nversion from Frame Relay to VPN.
* Oversaw printer installations; worked closely and developed beneficial working
relationships with multiple vendors.
* Recommended resolutions to complex matters of significance and coordinate the
implementation of the approved course of action.
* Coordinated and monitored troubleshooting to isolate and diagnose common syste
m problems: documented system events to ensure
continuous functioning. Recommended course of action and implemented as approved
.
* Frequently exceeded SLAs.
NETWORK/SYSTEMS ADMINISTRATOR 2004-2005
DOVE PHARMACEUTICALS - New Jersey
* Performed daily backups and managed IT security, disaster recovery and telecom
munications systems for enterprise.
* Analyzed, logged, and tracked complex software and hardware matters of signifi
cance pertaining to networking connectivity issues,
printer, server, and application to meet business needs.
* Ensured correct configuration and updating of Cisco routers and Pix 515 firewa
lls in order to comply with security procedure and add
new clients.
* Responsible for saving $24K annually by developing and implementing new backup
policy and system.
NETWORK TECHNICIAN 2004-2005
MEDICAL ACCOUNTS SERVICE - New Jersey
* Responsible for planning, configuring, implementing and maintaining Windows 20
00 networks at offices comprised of 15-20
members.
* Managed updates, patches, backups, routers, Pix firewalls and disaster recover
y plans.
* Responsible for hardware and software applications for workstations, servers,
and network data communications.
* Designed, configured and troubleshot WAN environment using VPN, Frame Relay an
d point-to-point connectivity via T1.
* Led comprehensive upgrade of server systems, desktops and associated hardware/
software.
* Collaborated with executive management and department leaders to assess networ
k capacity needs.
NETWORK TECHNICIAN 2004-2005
METRO WIDE GROUP - New Jersey
* Oversaw WAN and installed, configured and tested Cisco IOS, Cisco routers, Fra
me Relay and NIC cards for multiple new
workstations.
* Responsible for independently configuring and maintaining 3COM NBX IP phone sy
stem.
HELPDESK ANALYST II 2000-2001
CON EDISON - New Jersey
* Supported and administered Windows NT network comprised of VPNs, Secure ID and
Shiva products.
* Administered expert Level 2 support 10,000+ client base environment.
* Responsible for responding to and documenting up to 70 calls per day.
* Provided technical phone support for end-users and resolved issues regarding m
ainframe, in-house applications, Windows servers and
connections.
* Author and presenter of training for Satellite Controllers, Technicians, and E
ngineers.

ADDITIONAL EXPERIENCE
Desktop Server Technician - TRK Consulting - New York 1998-2002
Communications Wireman - United States Marine Corp 1988-1992

EDUCATION AND TRAINING

Bachelor of Science in Business - University of Phoenix On-line In Process
Diploma in Network Engineering/Data Communication - Chubb Institute

PROFESSIONAL CERTIFICATIONS
* Certified Cisco Network Associate (CCNA)
* Microsoft Certified Professional (MCP)