Kimberly Kozlowski

8747 Carlisle Court, Darien, Illinois 60561

630.920.3377
kim.kozlowski@gmail.com

CAREER FOCUS - COMMUNICATION ~ SALES AND MARKETING ~ PUBLIC RELATIONS ~ CONSUMER

PRODUCTS
Customer-centric, performance-driven professional offering progressive years of
experience in marketing management, internet sales, communication, customer serv
ice, and personnel management in business-related environment. Adept at utilizin
g outside-of-the-box approach in discovering new and innovative ways of communic
ating sophisticated corporate image through top-notch presentation and developme
nt of traditions. Skilled at managing multiple projects and implementing marketi
ng strategies under tight deadlines with the talent to develop high-impact marke
ting messages.

CORE COMPETENCIES
Customer/Public Relations ~ Strategic Sales and Marketing ~ Customer Needs Asses
sment
Internet Sales Management ~ Communication and Presentation ~ Leadership, Trainin
g, and Team Building

PROFESSIONAL EXPERIENCE
INTERNET SALES MANAGEMENT AND OPERATIONS
- Oversaw all aspects of internet sales activities focusing on internet au
to sales, pricing, and staff training while maintaining a profitable business an
d high quality product/service levels.
- Provided expert supervision to operational and quality assurance reviews
, as well as developed and implemented innovative action plans and sales strateg
ies to improve performance and revenues.
STAFF SUPERVISION AND MOTIVATION
- Spearheaded desk managers and team members, organized work schedules, an
d delegated specific priorities.
- Facilitated training to employees to develop competencies and achieve th
e highest level of performance.
- Fostered positive working environment and team unity to promote high tea
m morale toward fulfillment of corporate goals.
CUSTOMER SERVICE AND RELATIONSHIP BUILDING
- Solidified long-term quality relationships with diverse clients to provi
de total satisfaction as well as to generate sales and new business opportunitie
s.
- Communicated with clients to provide prompt responses to inquiries conce
rning products and services as well as to address and resolve complaints under t
ime constraints.
MARKETING & COMMUNICATIONS
- Instrumental in the development of integrated internal and external comm
unications objective, vision, mission, and strategy.
- Created sales and marketing presentations and implemented public relatio
ns strategies.
TEAM COLLABORATION
- Collaboratively worked with the higher management and co-marketing commu
nications staff to implement communications strategy in the market.
- Worked closely with appropriate marketing department managers/directors
to support the development of marketing materials.
QUALITATIVE MARKET RESEARCH
- Organized and compiled data in order to provide strategic internet solut
ions based on the results of market research; presented findings and suggestions
to team/management.
TECHNICAL ACUMEN
- Demonstrated proficiency in Microsoft Office applications, including Wor
d, PowerPoint, and Excel.
- Employed knowledge on two different lead management tools, such as Highe
r Gear and Reynolds Contact Management.
- Displayed familiarity with Final Cut Express HD and video editing, as we
ll as in navigating through social networking sites.

CAREER PATH
INTERNET SALES MANAGER ~ ASSISTANT MANAGER
Woody Buick GMC ~ Elgin, IL ~ Apr 2008-Present
TEACHER ~ HEALTH & SAFETY COORDINATOR
KinderCare Learning Center ~ Westmont, IL ~ Mar 2007-Apr 2008
SPORTS BROADCASTING INTERN
WLS-TV ABC 7 ~ Chicago, IL ~ May 2006-Jan 2007

EDUCATION
BACHELOR OF ARTS IN JOURNALISM, MAJOR IN BROADCAST JOURNALISM ~ Columbia College
~ Chicago, IL ~ 2006 ~ GPA: 4.0