Amy Sevening

14355 Cornerstone Village Drive; Apt. 1603 210.744.4371

Houston, TX 77014 as10abfc8@westpost.net

Summary:
A detail oriented Sales Manager with 16 years of experience in the hospitality i
ndustry looking for an opportunity to work as an executive assistant to an Indus
try Leader. As an experienced hospitality professional my skills enable me to s
upport a wide range of executives.
PROFESSIONAL EXPERIENCES
San Antonio Marriott NW, San Antonio, TX
June 2005 - December 2010

Sales Manager, June 2005 - December 2010

* Penetrated the local market to introduce and establish the San Antonio Marriot
t NW as the preferred hotel in the area
* Developed strong relationships within the corporate, social and transient mark
ets
* Further developed existing accounts by identifying new resources of business w
ithin those accounts
* Actively prospect and qualify new business
* Completed RFP's for multiple third party meeting planning companies that inclu
ded CVent, Helms Briscoe, StarCite, OneSource
* Produced, reviewed and approved all sales contracts
* Monitor and handled inquiry calls and provided clients with proposals
* Coordinated special events, site inspections and off-site presentations for po
tential clients
* Produce monthly sales-related reports and sales forecasts for targeted group m
arkets
* Organize sales blitzes and hosted Managers receptions for current and potentia
l clients
* Maximize revenue by up selling
* Excellent verbal and written communication
* Developed account plans for the SMERF (Social, Military, Educational, Religiou
s & Fraternal) and Government Markets
* Develop exclusive promotions for specific markets to drive incremental busines
s
* Evaluated daily arrival lists for new account development and solicit guest fe
edback
* Worked closely with the Rooms, Catering and Banquet departments to ensure clie
nt satisfaction
* Performed as Manager on Duty in rotation with other Senior Staff
* Contributed to the overall direction and operation of the hotel

Alabama Gulf Coast Convention & Visitors Bureau, Gulf Shores, AL

March 1994 - March 2005
Sales Account Executive, September 2002 - March 2005
* Coordinated sales blitzes and familiarization tours to market the Gulf Coast a
rea to meeting planners, media and travel writers.
* Assisted with yearly expenditures, marketing budgets and plans
* Designed, coordinated and sold area coupon book for distribution to meeting de
legates
* Developed the small meetings market through territory research, cold calling,
relationship selling and account management
* Exceeded every quarterly sales goal since the inception of the program

Amy Sevening Page 2 of 2

Sales Assistant, May 1995 - September 2002

* Acted as liaison to meeting planners to facilitate all convention servicing
* Coordinated all aspects of shipping for fulfillment materials of travel shows
* Maintained travel agent database and serviced all requests
* Oversaw specialty item purchases including creative concepts and maintaining i
nventory

Hospitality & Inquiry Specialist, March 1994 - May 1995

* First point of Contact for the Public
* Supplied visitors with area information
* Interacted with Industry Partners
* Answered phones and incoming mail
* Data entry of all information requests

Blockbuster Video, Indianapolis, IN

January 1990 - January 1994
Co-Manager, March 1992 - January 1994
Assistant Manager, January 1990 - March 1992
* Managed staff of 15
* Consistently exceeded revenue goals
* Maintained day to day operations, inventory, scheduling and constant customer
interaction
* Handled Special Promotions
* Organized in store Sales Programs
* Trained Staff
* Outside Sales Efforts

EDUCATION:
Faulkner State: Associates of Arts in Hospitality and Tourism Management, 1995
IACVB Sales Academy, 2004
Proficient in Microsoft Office software programs
Proficient in Destinations 3000, a CVB specific software program