Professional Documents
Culture Documents
AT WORK” in CENTRUM.
In this global era, the cutting edge of one organization over the other is HUMAN
RESOURCE. Too often we see the prices of the product of the competing companies are
the same, the technology used by them are the same, the Marketing and Advertising expenses
are the same but one usually outplays the other, the only difference is human resource.
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The pilot study conducted on Stress management at work. A study of Managerial
and Executive level in Centrum has been presented.
The First chapter deals with review of literature. In this chapter Concept,
Dimensions, Importance, Benefits of implementing Stress management
techniques have been clearly explained.
The Second chapter explains about brief profile of the Organization. In this the
origins of the company, its structure and its HR practices have been explained
clearly.
The Third chapter deals with Methodology of the study. It explains about the title
of the study, Scope, Objectives and Need for the study. He sample collection,
Data analysis and interpretation have been discussed in this chapter.
The Fourth chapter deals with Data analysis and interpretations, data obtained
from primary sources.
2
Scope of the Study:
OBJECTIVES:
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To identify the Factors contributing to Stress.
To understand how employees in the organization utilize the Stress practices provided
by the management.
LIMITATIONS OF STUDY:
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♦ The method adopted here is random sampling method results may not be accurate.
♦ The sample size is 25 which is very less when compared to the size of the
organization as such it may not reflect the true picture.
♦ Due to the time constraint, the sample size and the departments selected for the
distribution of questionnaire were limited.
♦ The findings of the study are confined only to the questions asked in the questionnaire
and through personal interviews.
♦ The questionnaire being mostly close ended might not have totally represented the
perception of all the employees as regard to STRESS MANAGEMENT AT WORK.
COMPANY PROFILE
5
Centrum
Company profile
Centrum Capital Ltd. and its group subsidiaries, FCH CentrumDirect Ltd,
Centrum Broking Pvt. Ltd., FCH Centrum Wealth Managers Limited and Centrum
Infrastructure & Realty Ltd. provide value added products and services to corporates and
individuals across the country in both the Private and the Public sector.
Centrum Direct Ltd. (CDL) is amongst the top retail money changers in the country
authorized by the Reserve bank of India. It does money changing for retail and corporate
travelers and is also involved in wholesale foreign exchange business like export of
currency.
Centrum Broking Private Ltd. (CBPL) is an associate of CCL, has set-up an integrated
stock broking business in the last few years. The Company is a member of BSE and
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National Exchange (NSE) on both cash and derivatives segments. It is also a Depository
Participant under Central Depository Services Limited (CDSL) and a Portfolio Manager
registered with Securities Exchange Board of India (SEBI).
Your window to the Stock Market Centrum is a full-service Broking House having
memberships in the Cash and F&O segments of the Bombay Stock Exchange Limited
(BSE), the National Stock Exchange of India Ltd (NSE) and the NCDEX, offering
comprehensive personal financial solutions to a cross-section of clients comprising of
High Net Worth Individuals, Corporate, NRI’s, FII’s, Mutual Funds, Insurance
Companies, Banks and other Financial Institutions. Centrum is also a Depository
participant with CDSL and a SEBI registered Portfolio Manager.
Casby Logistics Pvt. Ltd. (CLPL) is a firm incorporated in 1857, is one of the largest
Stevedores of the Bombay Port. The business interests of the firm span transportation,
clearing & forwarding, couriers, logistics and supply chain management services. They
are the local partner for P&O Ports, Australia.
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while taking cognizance of prevailing market conditions and movement.A team of highly
competent analysts continuously provides the client with updates on changing market
trends using latest technological tools: SMS for intra-day and daily recommendations and
daily/weekly/fortnightly reports via e-mail and our monthly magazine - Money
Compass.
Furthermore, Centrum offers seamless trading and settlement for clients using internet-
based trading for equity and derivatives along with access to all their account related
information on real-time basis.
Our mission
• To provide uniquely ‘tailored’ solutions for 100% of the financial services needs
of both corporate and individuals
To this end Centrum has over the years built a very strong foundation by investing
heavily for the future. It has invested in high quality talent, technology that drives
business and state- of-the art infrastructure to extend its reach further. Centrum today is
not only amongst India’s top 10 fund mobilisers but also has the distinction of being
amongst the top 3 retail money changers in the country. It is also one of the fastest
growing wealth managers in the country. Centrum has reached the position of being a
unique financial services company that draws strength from each one of its business units
and builds on it.
Centrum broking
Its association with various stock exchanges and organizations facilitate their operations:
• Cash and F&O segments of the Bombay Stock Exchange Limited (BSE) and the
National Stock Exchange of India Limited (NSE).
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• Depository participant with CSDL.
• Membership on NCDEX
In a nutshell, Centrum is a one-stop shop for all your stock market needs: stock broking,
portfolio management and depository services.
Centrum capital
Equity
Centrum provides complete financial solutions to companies in high-growth markets
on their capitalization/re-capitalization strategies. It has raised funds for both, public and
private corporates and is adept in dealing with the issues specific to each of these
environments. From advising on capital structuring, to raising equity, preparation of the
prospectus to post-issue assistance, Centrum provides comprehensive services that has
made it one of the most preferred financial services providers.
Credit syndicate
Centrum has been instrumental in arranging loans for Corporate, PSUs, State
Finance Corporations, etc. across India with the principal focus being infrastructure
funding. Over the last 5 years, it has successfully syndicated over Rs. 1, 20,000 million
(US$ 2600 million) for blue chip clients. Empowered by a team of experienced
management professionals spread across seven major states, Centrum has syndicated
loans across diverse sectors, which include Power, Roadways, Irrigation, Urban
Development, Processed Foods, Specialty Chemicals, Renewable Energy, FMCG,
Mining, Pharmaceuticals, Entertainment and Media.
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Fixed income
Centrum’s core expertise lies in arranging resources for clients comprising major
Public and Private Banks, PSUs, Government Undertakings, and Private Sector
Corporate. In the last 5 years, it has successfully structured, distributed and placed public
and private debts of over Rs. 6,50,000 million (US$ 14,000 million) and is ranked the 4th
highest mobilize of funds on all-India basis for the FY 2005-2006 (Source: League
Tables - Prime Database).Centrum‘s team of management professionals helps its clients
to structure their debts to meet short and long term financial objectives. Reputable and
long-standing relationships with the investing community: Banks, Mutual Funds,
Provident funds, etc., enables Centrum to raise debts on competitive terms in record time,
irrespective of its size.
Centrum direct
Forex
Centrum is one of the leading RBI authorised moneychangers in India. With its
team of highly trained and experienced professionals, Centrum serves leading
Multinationals, PSUs, Government establishments and Banks and large Tour Operators
across the country through its branches located in all major cities. It serviced over
300,000 clients in FY 2005-06 resulting in a turnover of US$ 187 million.Centrum, with
its presence at Airports, has positioned its branches in all major tourist destinations to
provide encashment facilities to inbound travellers.
It understands the needs of outbound travellers and is the country’s largest retailer
of Co-branded Prepaid Travel Cards. At the same time, Centrum provides option to the
travellers for the American Express Traveller Cheques in 6 destination currencies: USD,
GBP, EURO, JPY, AUD and CAD.
Investments
Centrum understands the needs of customized investment solutions for its affluent
clients, their families and businesses. Through its dedicated HNI Cell, it assiduously
analyzes client’s financial objectives and creates a customized strategy to meet those
targets. The process draws on its effective research capabilities that are resilient to
changing market conditions. Centrum’s investment discipline recognizes the importance
of strategic asset allocation and the flexibility to select from diverse investment strategies
to achieve short and long term financial goals. Relying on this principle, its team of
experienced professionals, which includes MBAs, CAs and CFAs, determine an ideal
investment plan that achieves: the best possible returns, an acceptable level of risk, and
sufficient financial freedom to accommodate one’s future growth plans.
Insurance
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Insurance is now emerging as an integral part of any investment plan. It not only
protects you from the uncertainties of life but also gives you competitive stipulated
returns.
Centrum offers insurance advisory services that help its clients to balance risk as
well as achieve their financial goals in the event of an unexpected occurrence. After
analyzing the risk profile, expected cover, and anticipated returns, Centrum designs an
ideal insurance plan that provides a simple, cost-effective solution to a wide range of
business needs, from risk management and compensation to business continuation. It
combines long-term stability with the flexibility to respond as the needs change.
Life Insurance
Unit Linked Insurance Plans (ULIP): Unique combination of security from life
insurance and earnings from investments.
• Endowment Plans: Covers life for a predetermined amount i.e. the sum assured.
• Whole-life plans: Provides insurance cover till 100 years of age or death
whichever is earlier.
• Pension Plans: Regular pension comes to policyholder after retirement till his/her
death.
• Children Plans: Designed to secure your child’s future by giving your child (the
beneficiary) a guaranteed lump sum, on maturity or in case of unfortunate demise
of the policy-holder.
• Term Plans: Offers high death benefit at low premium but no maturity benefit.
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THEORITICAL
FRAME WORK
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STRESS MANAGEMENT:
Stress is the “Wear and Dear” our continually changing environment; it has physical
and emotional effects on us and can create positive feelings. As a positive influence, stress can
help compel us to action; it can result in a new awareness and an exciting new perspective. As
a negative influence it can result in feelings of distrust, rejection, anger and depression which
in turn can lead to health problems such as headaches, upset stomach, rashes, insomnia, ulcers,
high blood pressure, heart disease, and stroke. With the death of a loved one, the birth of a
child, a job promotion, or a new relationship, we experience stress as we readjust our lives. In
so adjusting to different circumstances, stress will help or hinder us depending on how we react
to it.
Particularly in normal working life, much of our stress is subtle and occurs without
obvious threat to survival. Most comes from things like work overload, unpleasant
environments and so on. Not only do these reduce our performance as we divert mental effort
into handling them, they can also cause deal of unhappiness.
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In becoming stressed, people must therefore make to main judgements: firstly
they must feel threatened by the situation, and security they must doubt that their
capabilities and resources are sufficient to meet the threat.
How stressed someone feels depends on how much damage they think the situation
can do them, and how closely their resources meet the demands of the situation. This sense of
threat is rarely physical. It may, for example, involve perceived threats to our social standing,
to other people’s opinions of us, to our career prospects or to our own deeply held values.
The link between Stress and Heart Disease is well established. If stress is
intense, and stress hormones are not ‘used up’ by physical activity, our raised heart rate
and high blood pressure put tension on arteries and cause damage to them. As the body
heals this damage, artery walls scar and thicken, which can reduce the supply of blood
and oxygen to the heart.
Stress has been also found to damage the immune system, which explains why
we catch more colds when we are stressed. It also seems to affect headache and irritable
bowel syndrome, and there are now suggestions of links between stress and cancer.
Stress is also associated with mental health problems and, in particular, anxiety
and depression.
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Regular exercise can reduce your physiological reaction to Stress. It also
strengths your heart and increases the blood supply to it, directly affecting your
vulnerability to heart disease.
DEFINITIONS OF STRESS:
What is Stress?
Stress is the “Wear and Tear” our continually changing environment it has physical
and emotional effects on us and can create positive or negative feelings. As a positive
influence, stress can help compel us to action; it can result in a new awareness and an exciting
new perspective. As a negative influence it ca result in feelings of distrust, rejection, anger and
depression which in turn can lead to health problems such s headaches, upset stomach, rashes,
insomnia, ulcers, high blood pressure, heart disease, and stroke. With the death if a loved one,
the birth of a child, a job promotion, or a new relationship, we experience stress as we readjust
our lives. In so adjusting to different circumstances, stress will help or hinder us depending on
how we react to it.
From all the definitions, you can see that there are three major approaches that we can use
to manage stress:
• Action-oriented
• Emotional-oriented
• Acceptance-oriented
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Action –oriented: (best where you have some control)
In which we seek to confront the problem causing the Stress, changing the
environment or the situation. To be able to take an Action-oriented approach, we must
have some power in the situation. If we do, then Action-oriented approaches are some of
the most satisfying and rewarding ways of managing stress. These are techniques that we
can use to manage and overcome stressful situations changing them to our advantage.
Where something has happened over which we have no power and no emotional
control, and where our focus is on surviving the Stress. Sometimes, we have so little
power in a situation that all we can do to survive: for e.g.: When loved-one dies. These
different approaches to Stress management address our definition of Stress in different
ways, the Action-oriented techniques help us to manage the demands upon us and
increase the resources we can mobilize the Emotional-oriented techniques help us to
adjust our perceptions of the situation, and the Acceptance-oriented techniques help us to
survive the situations that we genuinely cannot change.
This introduces you to some useful tools help you to understand the sources of
Stress in your life. This also helps you understand the way you handle it.
The tools help you to:
Understand the long-term Stress in your life.
Understand the most serious source of short-term Stress.
Make best use of all of the resources available to you.
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Find Stress management techniques that will be helpful, and
Plan to manage Stress.
We have both positive and negative effects from this Stress. As this Stress
causes pressure on us, the level of performance varies.
Sometimes, however, the pressure and demands that may cause Stress can be
positive in their effect.
In most work situation jobs, our Stress responses causes our performance to
suffer. A calm, rational, controlled and sensitive approach is usually called for in dealing
with most difficult problems at work, our social inter-relationships are just too complex
not to be damaged by an aggressive approach, while a passive and withdrawn response to
Stress means that we can fail to assert or rights when we should. Before we look further
at how to manage Stress and our performance, it is important to look at the relationship
between pressure and performance.
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Here, we are able to focus on the task and perform well - there is enough pressure on us
to focus our attention but not so much that it disrupts our performance.
Performance hd
This is something of a slippery slope, the more our brain is overload, the
more our performance can suffer. The more our performance suffers, the more new
distractions, difficulties, anxieties and negative thoughts crowd our minds. Other research
has shown that Stress reduces people’s ability to deal with large amounts of information.
Both decision-making and creativity are impaired because people are unable to take
account of all the information available it also explains why anxious people perform best
when they are put under little additional Stress, while calm people may need additional
pressure to produce a good performance.
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Entering a state of “flow”:
When you are operating in your “Area of best Performance”, you are
normally able to concentrate, and focus all of your attention on the important task at
hand. When you do this without distraction, you often enter a state of ‘flow’. This
involves “being completely involved in an activity for is own sake. The ego falls away,
time flies. Every action, movement and thought follows inevitably from the previous
one, like playing jazz. Your whole being is involved, and you’re using skills t the
utmost”.
Your perform at your best in this state because you are able to focus all of
your efforts, resources and abilities on the tasks at hand. While you are sufficiently
motivated to resist competing temptation you are not so stressed that anxiety and
distractions interfere with clear thought This is an intensely creative, efficient and
satisfying state of mind. How to get in to this flow is first to manage Stress so that you
can enter this state of flow, and deliver truly excellent performance in your career.
As we seen, Positive Stress adds anticipation and excellent to life, and we all
thrive under a certain amount of Stress. Deadlines, competitions, confrontations, and
even our frustrations and sorrows a depth and enrichment to our lives. Our goal is not to
eliminate Stress but to learn how to manage it and how to use it to help us insufficient
Stress acts as a depressant and may leave us feeling “tied up in knots”. What we need to
do is find the optimal level of Stress, which will individually motivate but not overwhelm
each of us.
There is no single level of Stress that is optimal for all people. You perform at
your best in this state because you are able to focus all of your efforts, resources and
abilities on the tasks at hand. While you are sufficiently motivated to resist competing
temptations, you are not so stressed that anxieties and distractions interfere with clear
thought. This is an intensely creative and satisfying state of mind. How to get in to this
flow is first to manage Stress so that you can enter this state of flow and deliver truly
excellent performance in your career.
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We all are individual creatures with unique requirements. As such, what is
distressing to one may be a joy another. And even when we agree that a particular event
is distressing. We are likely to differ in our physiological and psychological responses to
it.
The person who loves to arbitrate disputes and move from job site would be
stressed in a job which was stable and routine, whereas the person who thrives under
stable conditions would very likely be stressed in a job where duties were highly varied.
Also our personal Stress requirements and the amount which we can tolerate before we
become distressed changes with our life-styles and our ages. It has been found that most
illness is related to unrelieved Stress. If you are experiencing Stress symptoms, you have
gone beyond your Optimal Stress in your life and/or improve your ability to manage it.
Identifying unrelieved Stress and being aware of its effect on our lives is not
sufficient for reducing its harmful effects. Just as there are many sources of Stress, there
are many all require effort toward change, changing the source of Stress and/or changing
your reaction to it.
• Become aware of your stressors and your emotional and physical reactions.
• Recognize what you can change
• Reduce the intensity of your emotional reactions to Stress
• Learn to notice and moderate your physical reactions to Stress
• Build your physical reserves
• Maintain your emotional reserves
1) Become aware of your stressors and your emotional and physical reactions:
Notice your distress. Don’t ignore it. Don’t guess over your problems
Determine what events distress you what are you telling yourself about the meaning
of these events
Determine how your body responds to the Stress. Do you become nervous or
physically upset? If so, in what specific upset? If so, in what specific ways?
Can you shorten your exposure to Stress (take a break leave the physical premises)?
Can you devote the time and energy necessary to making a change (goal setting, time
management techniques, and delayed gratification strategies may be helpful here)?
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3) Reduce the intensity of your emotional reactions to Stress:
The Stress reaction is triggered by your perception of dancer, whether from a physical
or emotional stressors in exaggerated terms and viewing a different situation a
disaster?
Are your expecting to please everyone?
Are you overreacting and viewing things as absolutely critical, and urgent? Do you
must always prevail in every situation?
Work at adapting more moderate views, try to see the Stress as something you can
cope with rather than something that overpowers you.
Try to temper your excess emotions. Put the situation in perspective. Do not labor on
the negative aspects and the “what ifs”.
Slow, deep breathing will bring your heart rate and respiration back to normal.
Relaxation techniques can reduce muscle tension. Electronic biofeedback can help
you gain voluntary control over such things as muscle tension, heart rate, and blood
pressure.
Medications, when prescribed by a physician, can help in the short term in
moderating your physical reactions. However they alone are reactions and they alone
are not the answer. Learning to moderate these reactions on your own is a preferable
long-term solution.
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Stress Management standards:
1. Demands
2. Control
3. Support
4. Relationships
5. Role
6. Change
1. Demands: Employees are able to cope with the demands of their jobs.
2. Control: Employees have say about the way they do their work.
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Understand things from other person’s point of view.
Worry less, it really does not get things completed better or quicker.
Yearly goal setting: Plan what you want to achieve based on your priorities in your
career, relationships, etc.
Always take time for yourself, at least 30 minutes per day.
Gain perspective on things, how important is the issue?
Forgive others, don’t hold grudges and be tolerant- not everyone is as capable as you
Quit smoking: It is stressing your body daily, not to mention killing you too.
Zest for life: each day is a gift, smile and be thankful that you are a part of the bigger
picture.
DATA ANALYSIS
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1) What is Stress according to you?
Psychological
0%
response
8% 20%
A feeling
exerienced by a
12% person
Demand or
Pressure
60%
Physical strain
Emotional effect
Interpretation: The chart represents that 20% of the employees feel that Stress as
a Psychological response, 12% feel Stress as a Feeling experienced by a person, 60%
feel Stress as Demand or Pressure and 8% feel Stress as Physical Strain.
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25
3) When do you get Stressed ?
You are
Pressured by
12% Superiors
28%
12% Poor planning of
Job
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4) How do you manage Stress?
Time Management
Updating
8% 4% 8%
Knowledge
28% Planning job
Schedules
52% Getting supported
by Colleagues
None of the above
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5) When you feel Stress, who will help you to overcome the Stress?
No of 0 8 9 7 1
Respondent
s
% of 0 32 36 28 4
Responses
0%
4%
Management
32%
28% Family
Friends
Colleagues
None
36%
Interpretation: The chart represents that 32% of the employees are helped by their
Family to overcome the Stress, 36% feel by Friends, 28% overcome Stress by
getting the help of Colleagues and the remaining 4% are not overcoming Stress by
any of the above.
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6) What is the method used by you to overcome the Stress?
Relaxation
Techniques
Others
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7) To reduce my Stress :
% of 0 16 12 56 16 0
responses
I will wo rk ve ry fa st
0%
16% 16%
I s ho uld d e cid e whe n
to ta ke b re a ks
I will wo rk ve ry
12% Inte nsive ly
I will p la n m y Jo b
sche dule
I s ho uld m a inta in
g o o d re la tio ns
56% O the rs
Interpretation: The chart represents that 16% of the employees feel that they
should decide when to take breaks to relax, 12% feel that they work very intensively,
56% feel that they will plan their job schedule, 16% feel that they should maintain
good relations at work.
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8) Is any training required to make the employee’s learn/practice
the Stress management methods/techniques?
Factor Once in a Personal May require Not yet
Year counseling is when required
enough for most/frequen
employees tly the
who is under employees
Stress get distressed
No of 14 4 7 0
Respondents
% of 56 16 28 0
Responses
O n c e in a Ye a r
0%
28% P e rs o n a l
c o u n s e lli n g i s
e n o u g h fo r
e m p lo y e e s w h o i s
u n d e r S tr e s s
56% M a y re q u ire w h e n
m o s t / fr e q u e n t ly t h e
16% e m p lo y e e s g e t
d i s tr e s s e d
N o t ye t re q u ire d
Interpretation: The chart represents that 56% of the employees feel that
Training is required once in every year to overcome the Stress, 16% feel that
personal counseling is enough for employees who is under Stress and 28% of
them feel that they may require when most/frequently the employees get
distressed.
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9) Stress causes:
Failures at Work
16% 12%
Frustrations
8%
Loosing the interest
32% towards the Work
Relationships at
Work are strained
32%
Others
Interpretation: The chart represents that 12% of the employees feel that due to
Stress failures will happen at work, 32% feel frustrated, 32% feel Loosing interest
towards the work, 8% feel relationships at work are strained and the remaining 16%
have other factors causes Stress.
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10) Does your Personal Stress interfere your Work life?
No of 5 4 16
Respondents
% of 20 16 64
Responses
20%
Yes
No
16% A t times
64%
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11) Does Stress causes Health Problems?
Yes
44%
48% No
Not Necessarily
8%
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12) Does your Stress make any impact on your Driving?
No of 13 5 7
Respondents
% of 52 20 28
Responses
28%
Yes
52% No
At times
20%
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36
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15) As per your opinion which of the following causes the major loss?
Factor Positive Negative Both of them Lack of
Stress Stress competencies
over the job
No of 0 10 4 11
Respondents
% of 0 40 16 44
Responses
Positive Stress
0% Negative Stress
44% 40%
Both of them
16%
Lack of
competencies
over the job
Interpretation: The chart represents that 40% of the employees feel that negative
stress causes major loss, 16% feel that both the negative and positive stress cause
the major loss, and 44% feel that lack of competencies over job causes the loss.
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FINDINGS
AND
SUGGESTIONS
FINDINGS
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60% of the employees feel that Stress is a Demand or Pressure and 20% feel that it is
a Psychological response.
Major reason for Stress as felt by 36% of the employees is Poor planning of job and
28% are pressured by their Superiors.
56% of the employees feel that Stress make them to learn challenging things and 8%
feel that it makes things adverse.
56% of the employees viewed that Stress can be managed by Planning their job
schedules in proper way.
The organization is not taking initiative to help employees to reduce their Stress.
36% of the respondents are helped by their Friends to overcome the Stress, 32% by
their Family and 28% by their colleagues.
48% of employees use short breaks in between work, 24% are having fun with
colleagues and 16% are applying Relaxation techniques.
56% of the employees feel that they require Stress management training sessions at
regular intervals.
32% of employees lose their interest towards work due to Stress and another 32% feel
that it leads to Frustrations.
Due t negative Stress employees are unable to balance their Personal and Work life.
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SUGGESTIONS:
Stress should be only to extract positive results from the work done by employees.
The stress should be positive to motive and enhance their performance standards.
Job planning and scheduling should be done in a more pragmatic and practical ways
avoiding burden to the employees.
The environment should be such that healthy relations prevail in the organization.
There should be exertions and outings at least once in a month so that belongingness
towards the organization and towards employee relations could be maintained.
Two short breaks one in the morning and one in the afternoon sessions between the
working hours should be introduced for the relaxation so that they are not
continuously confined towards their job and work.
Stress cannot be avoided in the organization but the superior should take extra care to
incline the Stress towards positive direction to extract the maximum output with the
satisfaction of the employees.
As the maximum number of employees felt that training towards Stress management
is essential, it is suggested to the management to take special interest in conducting
training sessions or yoga classes at regular intervals.
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CONCLUSION
42
CONCLUSION
Proper planning and scheduling of the work will help the employees
to balance their personnel and work life, proper communication and superior
support will reduce the Stress and convert it in to positive to maximize the
output of the employees.
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Study of Stress Management at Work
Name:
Age:
Designation:
Qualification:
Place:
2. Does Stress: [ ]
a) Make things adverse
b) Make you learn challenging things
c) Increases your performance
d) Decreases your performance
e) All of the above
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5. What are the methods used in your organization in order to help the staff in
managing Stress? [ ]
a) Rest rooms
b) Yoga and Meditation
c) Physical exercise and indoor games
d) Music
e) None of the above
6. Is it necessary that the organization should take up the programme for Stress
management? [ ]
a) Yes
b) No
7. When you feel Stress, who will help you to overcome the Stress
[ ]
a) Management
b) Family
c) Friends
d) Colleagues
e) None of the above
9. To reduce my Stress [ ]
a) I will work very fast
b) I should decide when to take breaks to relax
c) I will work very intensively
d) I will plan my job schedules
e) I should maintain good relations
f) Others please specify
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11. Is any training required to make the employee’s learn or practice the Stress
management methods/techniques? [ ]
a) Once in a year
b) Personal counseling is enough for employees who is under Stress
c) May require when most/frequently the employees get distressed
d) Not yet required
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17. A person who is under Stress [ ]
a) Cannot be able to balance the work life and personal life
b) Cannot be capable of handling the problems
c) Cannot complete the tasks on time
d) Cannot have any development in his career
e) All of the above
f) None of the above
18. As per your opinion which of the following cause the major loss
[ ]
a) Positive Stress
b) Negative Stress
c) Both of them
d) Lack of competencies over the job
19. Do you feel that introduction of Stress management and its preventive actions in
every organization is mandatory [ ]
a) Yes
b) No
If yes, please comment
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BIBLIOGRAPHY
1. http://www.IVF.com
2. http://www.citehr.com
3. http://www.assesment.com
4. www.instantstressmanagement.com
5. www.right health.com
6. www.guidence channel.com
7. www.selfgrowth.com
8. www.mind tools.com
BOOKS_AUTHORS
1. Stress management_Allen.Elkin
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