____________________EMPLOYMENT OBJECTIVE____________________

Position using skills, training, and expertise in receiving and shipping with ov
er 10 years experience in mailroom operations. Recognized for long hours, commit
ment to customers, attention to detail, professionalism, and follow-up.
____________________EXPERIENCE____________________
1997 to 2009 - Mailroom Supervisor
Macy's Florida, Miami,Fl.
Developed staffing plans, work schedules, budgets, and time lines. Evaluated, es
tablished goals, and set performance standards. Coordinated the implementation a
nd integration of multiple operations support systems. Managed the processing of
outgoing mail from 64 Macy's stores in Florida. Worked with the buying organiza
tion to ensure that vendor samples were received and returned on a timely bases.
* Supervised and coordinated activities of workers engaged in clerical and admin
istrative support activities
* Planned, prepared, and revised work schedules and duty assignments according t
o budget allotments, customer needs, problems, work-loaded, and statistical fore
casts
* Consulted with supervisor and other personnel to resolve problems, such as equ
ipment performance, output quality, and work schedules
* Trained employees in work and safety procedures and company policies
* Analyzed financial activities of establishment and department and assisted in
planning budget
* Identified and resolved discrepancies and errors
* Maintained records of such matters as inventory, personnel, ordered, supplies,
and machine maintenance
* Requisitioned supplies
1990 to 1997 - Merchandise Processing Mgr.
Macy's Florida, Miami,Fl.
Developed staffing plans, work schedules, budgets, and time lines. Collaborated
with regional manager on daily basis; presented weekly file status reports. Dir
ected daily activities of the warehouse including labor scheduling, personnel ma
nagement, space utilization, inventory and equipment. Participated in forecastin
g activities.
* Interviewed, selected, and discharged employees
* Oversaw, coordinated, and performed activities associated with shipping, recei
ving, distribution, and transportation
* Evaluated subordinate job performance and conformance to regulations, and reco
mmended appropriate personnel action
* Trained employees in work and safety procedures and company policies
* Planned layout of stockroom, warehouse, and other storage areas, considering t
urnover, size, weight, and related factors pertaining to items stored
* Maintained records of such matters as inventory, personnel, ordered, supplies,
and machine maintenance
* Requisitioned supplies
* Participated in work of subordinates to facilitate productivity and overcome d
ifficult aspects of work
____________________EDUCATION____________________
1976 - Bachelor of Science, [ Major ]
Florida A & M University, Tallahassee, Fl.
Attended 3 years with major in Political Science. Did not graduate.
1972 - H.S. Diploma, [ Major ]
Miami Northwestern Senior High School, Miami,Fl.
____________________SKILLS____________________
* Lotus Notes
* MS Word
* Management Information Systems
* Adobe Acrobat
* MS Office
* Paintshop Pro
____________________VOLUNTEER____________________
1997 to 2009 - Scholarship Committee
Mt. Pleasant Missionary Bapt. Church, Miami, Fl.
Helping to raise money for scholarships to help underprivileged children
in the community to further their education. Working as a mentor to
the young men of our church and community.
2000 to 2009 - Mailroom Supervisor
Macy's Florida, Miami, Fl.
Worked with Partners In Time organization. Volunteering to deliver toys to kids
during the holiday season. Delivering Christmas trees to hospitals. Painting and
landscaping parks and recreational centers in the community.