Utilising Physics Based Approaches

in Systems Management

A conceptual Principle Paper Synopsis for Leaders of large groups of people such as
Directors and Executive Boards for managing large scale systems of People, Processes and
Technologies holistically

By Jack Worsfold of Cherry Grape Limited

Date 01/07/2010
If we look at the ways the universe works as
currently accepted we can make some very
well substantiated assumptions about our
version of reality. Our Universe began some
13.7 Billion years ago and is made up of a
small number of elements identified below
in the periodic table
(http://www.ptable.com/) .
We are fairly certain that at a quantum level
we are vibrating strings of energy that
resonate in various notes in a list and have
an infinite capacity for change and whose
ends are anchored to a vast Membrane (or
Mbrane for those purists).
But these strings in our universe only resonate at the above set notes in the periodic table rulebook
or as I prefer to think (songbook) for want of a better word. We can view space and time like a
continuous blanket that wraps us and in fact is inextricably linked to us as part of quantum
entanglement (and has a stretched string as a membrane) in 11 dimensional space. The universe at a
previous point in time was a zero point field with a mass of infinity. e.g. pretty much
mathematically nothing or infinite depending on which way you look at it.

Unlike a pure scientist I do not profess to know at a fundamental level the sheer mind boggling
complexity of the above vision of our universe (I understand the basic rules and some of the
concepts). The layers of emotion and the complexity of the human mind are staggering enough
alone as a manager of people. So by not being a scientist or pure mathematician, I have to rely on
others versions of reality. It feels right to me so I will believe them.

So we can now assume that the laws we set by

these fundamental rules or notes are correct. So
assumptions made in the past and the future will
be correct (don't be fooled into thinking time is
linear and runs in one direction at the quantum
level because it doesn't, its also relative directly
to every point in your body so in effect, you are
at the centre of your own universe ). You only
need to go through the process of a mind map to
see this (source )
Gravity causes objects to clump together, That's how the universe coalesced from cooling energy as
time-space expanded. This expansion will continue and to current thinking will not end but just
disperse in a long cold death toward a infinite space with zero energy (sounds oddly familiar, like a
reverse universe). The Hubble deep field shows the early stages of this process).
Sounds terribly depressing you would think? No! It is
the most wonderful, exciting, revealing thing to ever
happen. It means that if you think carefully about it.
You can change anything at any level if you add or
subtract energy to or from it. You are the master of
your own universe!

This is an astonishing revelation when it comes...! So

now we get to the point of the paper. To control a
large system of People, Process and Technology at a
basic level all you do is add or remove things from
them to change their state. Sounds really easy when
you say it like that.

Effort in maintaining large scales systems must have a feedback loop. If you don't have one they fail
or lose resolution. This is exactly what can be observed in a quantum probability wave function.
The quantum event has high resolution when you focus. But as you lessen the amount of energy
used to view it you lose resolution. This brings to light an interesting side effect in a quantum
probability wave. The more you look at it and know its properties, the less you know about its speed
of movement in space-time. This can be equated to any non reporting closed loop data system , the
less you look at it the more data will aggregate and move about, the more effort or energy you focus
upon looking at it the more you will know of the data properties but lose efficiency in transfer,
storage and usage. This is a macro world example of how quantum states can effect real world
systems. The third law of thermodynamics states that atrophy increases over time.

Atrophy is a process of things ageing, becoming less resolved in our universe. The most obvious
analogy here is to the one of an apple decomposing. But a different way to see it is as atoms
breaking down in levels of energy over time.

When the process of decomposition of the apple occurs gases are given
off and disperse and de-resolve into the air we breathe and the ground we
walk upon. These gases are returning to states of energy different to what
they were before they were matter and flesh in the body or corpse.

As over millions of years these atoms decay they give of other

fundamental elements that again disperse further down the matter
structure. Some of the weight in energy an organic corporeal body is composed of is lost as heat
immediately that bio molecular activity ceases. Matter always wants to become energy but the weak
and strong nuclear forces that bind us (and the rules set in our periodic table) prevent that without in
lots of cases the addition of vast quantities of force or outside energy.
This means that in complex systems without additional focus or energy will lose resolution.
Complexity increases and the quantity of order in any given system will be decreased.

The main issue with managing a large reality based system is that people, the processes they carry
out at work and the technologies they use to do them are naturally complex at many levels. Large
amounts of energy are expelled in keeping these systems resolved and in focus. Even more applied
to keep them from decomposing by atrophy. These are not simplified analogies. this is simple fact
from a physical perspective.

Being the Great Architect of what you build?

You have one massive advantage over the poor

scientist trying to view the quantum interactions
of fundamental particles that make up one atomic
event such as something degrading. Your system
is almost infinitely less complex. If at this point
you feel some cynicism coming into your mind as
I discuss why... Remember this.

Remember from the periodic table any complex

system in the universe from the smallest bacterial
life, the sun stars planets and to you as a human
is made up of a combination of only 117
elements, (the current amount in the periodic
table) in fact everything you see, feel, hear and
touch around you (our reality) is made up of
them. So if I can use 117 elements in the periodic
table to map and model the most complex thing in
creation (tangible mass carrying reality in material form from pure energy) how on earth or indeed
the universe can we expect any created system within it to be more complex, if at a fundamental
level everything that makes it up is made of 117 things?

It can't; it is that simple. People will naturally argue that simple things such as the nature of chaos
itself means a lack of complexity. On the contrary Chaos theory demands order, logic and patterns
and actively any system given time and space will become complex. The fewer the rules the more
complex a system can be but without rules there is nothing. No order, no structure, in short no
universe. Once you come to accept Chaos and the nature of the theory of chaos you come to realise
that small orderly sets of rules can create the most beautifully complex things such as human life,
music, a butterflies wing, and human emotion. They are all products of order from chaos.

OK so getting back to the point. If a system is to be given free reign, complexity will increase as it
evolves. To shape the resultant order from chaos, small changes or adjustments to fundamental laws
and precepts may be attempted, as theories of complex laws are proven and resolutions improve.
You only need to make minute changes to the governing principles or laws of any system for it to
have dramatic and far reaching consequences for the complex attributes that system exhibits when it
evolves.
Look at our universe again. Using the three bears porridge analogy if our universe were a degree or
two warmer or cooler then we would not be here.
It had to be just right for our universe and reality to resolve from the energy that makes it up. If the
speed of expansion of the initial universe from the big bang had been less than it was by a tiny
amount the universe would have promptly and quite literally blinked in and out of existence faster
than the time it takes for a particle to change its state. In other words we are in a universe that is so
relative to us as individuals we are an the only result that could have occurred. This is known as the
weak anthropic principle wiki correctly references it thus...

In physics and cosmology, the anthropic principle is the collective name for several ways of
asserting that the observations of our physical universe must be compatible with the life observed
in it. The principle was formulated as a response to a series of observations that the laws of nature
and its fundamental physical constants remarkably take on values that are consistent with
conditions for life as we know it rather than a set of values that would not be consistent with life as
observed on Earth. The anthropic principle states that this apparent coincidence is actually a
necessity because living observers wouldn't be able to exist, and hence, observe the universe, were
these laws and constants not constituted in this way.

We are here because we are necessary to view this state of reality and only because of that reason.
One would immediately leap to the assumption that we have then lost our ability to change anything
and our destiny is pre-ordained. Not so because we have the wonderful reality which is quantum
uncertainty. Ordered energy systems provide a beautifully simple way to view the process of
uncertainty. Quantum Physics derives its name from the fact that its principles are based on energy
being delivered or exchanged within systems in set Quantities (from the Latin quantum for how big
or how much). This means that when one hydrogen atom binds with say two oxygen atom you get a
release of energy as the atoms fuse together and the resulting molecule is quite plain and simply
water (H2O). As you can see below a simple structure with hidden complexity.

This nuclear fusion can be done all over the periodic table with all the known
elements. The really mind blowing bit is that every time these hydrogen atoms and
oxygen atoms are created they release a certain quantity of energy. This means that if
you were to be able to take a hydrogen atom from the heart of a star and fuse it with
the coldest oxygen atom frozen in a comet from any point at any time in the universe
the resulting energy release would be exactly the same. The same is true if nuclear fission or where
an atom is split (cue big nuclear explosion joke).

To demonstrate how mind boggling that is just imagine a person on the other side of the world
coughs right now, that tiny release of energy in the cough has just had a direct, and tangible effect
on every other fundamental particle that exists, has existed, or will exist. In other words everything
in the universe is linked and attached at the most basic level because all the parts of this universal
system follow the exact same rules and release the same energy every time. How does this affect
the management of complex systems. Simply put any activity you do in the first stages of building a
complex system will affect the resulting status of that system, and every event that occurs in that
system will have a net positive or negative effect on it.

How does this tie in to the physical reality of managing people processes and technology? By using
very simple rules laws and guidelines people can be positively or negatively influenced from
behaviours by making these laws absolute, unequivocal but with minimal constraint. Complex
systems of people work best when common goals are realised from a common vision. The
Architectural approach to building a complex people structure must rely on three things.
Accountability, Boundaries and Clarity of purpose.
Accountability or Achievement?

If you wish to get a person to deliver a net increase or decrease in activity within a system, eg how
to get a person to achieve a positive effect by raising the frequency of an event or decreasing the
frequency of a negative event from a simple physical perspective you must expect to layout an in
vestment of energy at every level between your vision for the desired state of your system and the
persons you wish to achieve it.

Remember we discussed before that in relativistic terms that any person is an architect or master of
their own universe with differing quantum probabilities and energy demands upon them. Take a step
back and make the simple decision to agree the same objective of their desired state as for yours.
Give that person the ability to change their state to achieve the goal. Failure to do this will ensure
you waste energy trying to control events that you have little or no control over.

A human being, Though only made of 117 base elements has the power to think, feel, and equally
change their universe to their will whether they are conscious of that fact or not. Their own innate
desires as part of their personality will mean their universe and reality will only become part of your
own if you make their desired state obtainable.

1. Inform them of choices

2. Communicate your desire
3. Observe their response
4. Negotiate a common desired state
5. Agree a desired state
6. Control fo mutual benefit

This may seem astonishingly simple. But this is how every discussion should be held with someone
with which you wish to interact within a system. A common belief is a common vision. Thus shared
you will work together to achieve your desired state. Relationships will always be affected by
emotion. But it is sensible to gravitate towards people that have a common goal, vision, objective or
achievement.
You can only change a systems probabilities not its absolute definition or resolution. The less you
look at a system the more complex it will become but bounded by the rules that broadly govern
your desired state. With people the same is true by incorporating your systems with that of like
minded people you align your view and your objective for your desired state. In a large systems
perspective this means governance by the best resolution.

The analogy to fractal images cannot be passed here. The mathematical Mandelbrot set is a complex
and hauntingly beautiful sight. The set
(http://en.wikipedia.org/wiki/Mandelbrot_set) exhibits subtle shifts of
infinite complexity from a simple maths formula (well a quadratic
equation actually). You can only resolve complexity to simple levels to
achieve broad visions affecting large areas of space-time and large
amounts of energy. Focussed goals deliver well resolved tangible and
material benefits. The same is true of technology or process based
systems. It is however a question of how much energy do you introduce
in to a people process and technology system and where do you apply it?

Conclusion The end... or the beginning

It makes physical sense to work with people for a common achievements in complex, large scale
systems. It further makes sense to adopt common visions goals and objectives. This can be done by
following a simple 6 stage process to communicate interact, and exchange desires and needs. You
have to accept that multiple types of governance will develop as complexity increases however
these should compliment each other as a shared vision.

Boundaries or Belief of the purpose?

Mutual benefit, Mutual goals. Mutual laws, The ultimate in altruism? Possible? Theoretically...
Probable, No.
Religion causes more war than any other... These common views and purposes are great but when
religion is incorporated into the view there is a increase in complexity. Emotive issues and factors
such as religion do not enhance a complete understanding of how best a large scale system should
operate. There is only positive and negative. A large complex system, well resolved, requires large
amounts of energy to operate and exist. The most efficient way for a system to operate is governed
by its laws.

All things within your universe should have rules boundaries and limitations. Not emotive laws but
simple physical absolutes. More time and energy expended is less efficient than less time and
energy.

By following a process for development. A complex system will develop by increasing its
complexity but replicating as much as it can as fast as it can. This includes activity such as growing
complex structures such as brains to think with. Do you see now where the rules to get us here are
based. They are encoded in your DNA and mine. Our DNA is vastly different to some other species
and to others it is close. To the ones it is close to we are considered evolved from.

This means that over the tiny blip of time we occupy now and the future will as a consciousness or
system we will be always be a body of matter in a larger dimension which only has a probability of
being made real. This means everything a complex system does needs constant adjustments to stay
in resolution. Theoretically it is possible to control everything with processes and sub processes.
But as with all complex systems this is an infinite task for every single layer of complexity between
you and other complex systems. It is far simpler to again use common objective setting to resolve
the critical processes required to keep things operating. In most systems these are operational
processes and sub processes. You do not need to measure every sub process within a given set of
processes. Just use policy setting. All religious organisations, governments and institutions of
learning have governance. This should be policy based. If you have a personal policy or one indeed
required for dealing with business and complex system issues involving large amounts of people
and technology Make sure these policies are clear let the processes create themselves and the
technology required to manage them, the only accountability, is ensuring the same result is true of
other people in your universe. You cannot control complex systems that have inerrant chaotic
tendencies but you can radically affect their outcome with a solid policy based vision.