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EMC SAN Overview

Copyright 2006 EMC Corporation. All rights reserved.

Networked Storage Technologies


Information Lifecycle Management

SAN
Storage-area network

Dedicated storage networkFibre Channel and IP Uses existing IP network Uses existing IP network

Consolidates Allows servers to storage securely share storage (disk or tape) Facilitates file sharing Consolidates servers and storage

NAS
Network-attached storage

iSCSI SAN CAS

Allows servers to Consolidates securely share storage storage (disk or tape) Archives unchanging Frees up data primary storage

Uses existing IP Content Addressed network


Storage

Copyright 2006 EMC Corporation. All rights reserved.

SAN Benefits
SAN
Storage-area Network

Dedicated storage networkFibre Channel and IP

Consolidates Allows servers to storage securely share storage (disk or tape)

High availability and manageability


All servers access same storage Simplified management Service for multiple platforms

Application performance
SAN provides a dedicated network Database-management system/transaction processing Fastest record access

Fast scalability
Hundreds of servers Hundreds of storage devices Leverages existing infrastructure Overcomes distance limitations

Better replication and recovery options Storage consolidation optimizes total cost of ownership
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SAN Delivers Business Benefits


Reduce costs
Storage consolidation Server consolidation Result: Fewer resources to manage

Business continuity
Storage consolidation enables business continuity Consolidation reduces risks via multiple backup devices with multiple points of control Consolidated dataManaged, controlled, and synchronized more efficiently

Business flexibility
Let IT manage growth more easily More information moves faster Meet your existing service-level agreements

Manageability
Centralize storage management and automate control of devices Achieve storage-management efficiencies Fewer people manage more
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Typical Customer IT Issues


Issue
Costs of information management rising Longer response time for applications Decentralized storage is hard to manage and hard to change Need better processes for information backup and disaster recovery Company mergers require data migration and high-availability improvements

EMC SAN Solution


Consolidate storage and storage management to lower total cost of ownership Balance server, storage, and SAN workloads for optimal performance Increase storage usage and simplify management by pooling storage Centralized SAN-attached storage simplifies data protection, backup, and information recovery SAN infrastructures provide the greatest storage flexibility, widest interoperability, and most sophisticated data-migration and -availability options

Copyright 2006 EMC Corporation. All rights reserved.

Customer Quote

Forsyth County, NC
Backing up direct-attached storage is much slower than backing up to data that resides on the EMC SAN. Our backup speed has greatly increased since we added the EMC SAN into the picture. This is a remarkable change. The SAN also has reduced the time it takes to restore data from the backup site. I can now restore a file in a matter of seconds, rather than the 20 or 30 minutes it took when I was getting it from the server. The access time for users is faster now. The EMC SAN has significantly enhanced our users abilities to acquire that data.
Alisa Phelps, Networking Analyst Forsyth County
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Customer Quote

El Camino Hospital
Consolidation is the mantra of our strategic plan from the hospital and IT level. The EMC SAN is providing a centralized way to manage our data, and we believe we will save over $2 million over the next five years.
Mark Zielazinsky, Chief Information Officer El Camino Hospital

Copyright 2006 EMC Corporation. All rights reserved.

Customer Quote

Southern Ohio Medical Center


PACS has made a tremendous impact on the availability of information to our Physicians, and I attribute that largely to electronic archiving. All of our cost savings have resulted through archiving, and the EMC SANs proven ability to regularly handle large, terabyte-level volumes of data made it an ideal fit for the environment.
Howard Stewart, RIS/PACS Manager Southern Ohio Medical Center

Copyright 2006 EMC Corporation. All rights reserved.

Direct-Attached Storage (DAS)


Servers with unused storage
Uncontrolled storage growth Storage dedicated to one server

Backup is decentralized
Backup requires network bandwidth Backup requires downtime Recovery from tape is time-consuming

UNIX Windows

Copyright 2006 EMC Corporation. All rights reserved.

Deploying a SAN
Easily allocate more storage

Increases storage utilization


Scale servers separately from storage Allocate storage to applications when needed Improves storage utilization Mix operating system environments

Increases flexibility
Leverage storage replicas for testing patches and applications

Provides higher availability


Eliminate downtime caused by backups Drastically reduce recovery time

Delivers highest performance

Eliminate islands of storage within physical servers using a SAN


Copyright 2006 EMC Corporation. All rights reserved.

UNIX Windows Fibre Channel


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SANs Simplify Backup and Restore


Centralized backup is nondisruptive
Backups performed on clones, not production No network impact Eliminate backup windowImproves service-level agreements

Drastically reduce recovery time


Restore in minutes instead of hours Backup incrementally to ATA for fast recovery Backup to tape weekly
Backup server Clone

Centralized backup lowers total cost of ownership


Reduce number of tape drives Reduce backup-software licenses
Copyright 2006 EMC Corporation. All rights reserved.

Backup to disk, or

...Backup to tape

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Implement SAN for a Disaster-Recovery Solution


Complete copy of your data in another locationremote mirroring
Business continuityFast restore to full operation

Minimize lost production time


Restoring from offsite tapes can take weeks

IP WAN

Leverage second site for:


Application testing, development, and training (productive protection) Relocation of your tape backups
Site A Site B

Copyright 2006 EMC Corporation. All rights reserved.

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Using Multi-Protocol Switches as iSCSI Gateway


Multi-Protocol Switching
Connects servers to SAN using iSCSI Consolidate storage of small servers Can reduce attachment cost Consolidate inside or outside the data center Use excess array capacity
IP SAN Fibre Channel SAN

IP MDS switch with IP Services Blade or MP-1620M/ MP-2640M

Ideal When You Have:


An existing Fibre Channel SAN Stranded applications requiring storage consolidation No file-server sprawl
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SAN Extension
Connect geographically dispersed SANs
Transparent to Fibre Channel devices Low-cost, simple-todeploy Ethernet connections

Remote mirroring, copy, and disaster-recovery solutions Consolidate SAN islands

MDS IP Services Blades and SAN Extension license, or MP-1620M or MP-2640M with iFCP license

Site B

Site A

Fibre Channel IP
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Copyright 2006 EMC Corporation. All rights reserved.

Todays SANFibre Channel or IP


Servers/applications Remote mirror of application data Fibre Channel SAN IP SAN

WAN

Saves money by improving storage usage Improves productivity by centralizing management


Storage/application data
iSCSI Fibre Channel FCIP or iFCP
Copyright 2006 EMC Corporation. All rights reserved.

Connectrix MDS series provides choice and new flexibility, including lowercost SAN components and IP-based solutions
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EMC Connectrix Products


Deliver the Widest Range Service Levels
Connectrix Switches/SAN Routers
Redundant fans and power supplies High availability through redundant deployment Departmental and data center deployment Multi-protocol

MDS-9513 MDS-9509-V2 ED-10000M

Connectrix Directors
Redundant everything provides optimal serviceability and highest availability Data center deployment Maximum scalability Large fabrics Multi-protocol
MDS-9140 DS-4900B MDS-9120 MDS-9020 DS-4700M DS-4400M DS-220B DS-4100B MDS-9216i/A

MDS-9506-V2 ED-48000B ED-140M MP-2640M AP-7420B MP-1620M

COST

SERVICE LEVEL
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Guaranteed Interoperability
EMC ensures all SAN components work together System-level qualifications:
Switches and directors Hosts and operating systems Host bus adaptors Storage Clustering software Applications Backup Etc.

Cooperative Support Agreements (CSA) EMC Support Matrix published monthly on EMC.com
Content available through E-Lab Interoperability Navigator on Powerlink

EMC maintains documented best practices in wide range of areas:


Data migrations Storage consolidations Building and managing Internet data centers Etc.

Copyright 2006 EMC Corporation. All rights reserved.

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Centralized Management
Single dashboard Centralized control Remote management Framework integration Multi-vendor support
EMC ControlCenter Console

Copyright 2006 EMC Corporation. All rights reserved.

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EMC SAN Services


Custom ( la carte) offerings Business focus:
Assess Design Implement Train Service Support

7,200+ professionals are measured by one criterion your complete satisfaction

Making it work for you


Copyright 2006 EMC Corporation. All rights reserved. 19

Why EMC for SAN?


Experience in storage networking Extensive range of choices
Directors and switches

Guaranteed interoperability Centralized management Industry-leading Customer Service

Copyright 2006 EMC Corporation. All rights reserved.

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EMC Connectrix Qualification


E-Lab and Beyond

Copyright 2006 EMC Corporation. All rights reserved.

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The E-Lab Difference


Dedicated E-Lab Engineering team and equipment for integration and qualification testing Substantial investment in qualification and interoperability testing

Copyright 2006 EMC Corporation. All rights reserved.

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EMCs Unique Value: Qualification and Interoperability

Breadth
The most comprehensive coverage

When EMC gets it working, they fix it for the world


Nick Allen, Gartner Group

Copyright 2006 EMC Corporation. All rights reserved.

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EMCs Unique Value: Qualification and Interoperability

Breadth
The most comprehensive coverage

Depth
To address all of the details

Knowledge
To put it all together
Copyright 2006 EMC Corporation. All rights reserved. 25

BreadthThe Most Comprehensive Coverage


E-Lab Interoperability Navigator
Displays database of tested and supported product relationships

E-Lab Interoperability Navigator

EMC Support Matrix


Comprehensive qualification and interoperability document

Benefits to you
Saves moneyAlready tested by EMC Reduces riskWorks the first time No finger-pointing

Copyright 2006 EMC Corporation. All rights reserved.

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BreadthThe Most Comprehensive Coverage


Proof points
EMC covers servers, storage, networks, software, drivers, and much more Competitors lack coverage
HDS provides general list of operating systems IBM mostly covers IBM environments

EMC has more than 450 Cooperative Support Agreements

Competitors offer no guarantees

Copyright 2006 EMC Corporation. All rights reserved.

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The E-Lab Promise

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DepthTo Address All the Details


EMC Topology Guide
Best practices from E-Lab

Benefits to you
Accelerate time to value with best practices Reduce risksAvoid traps and pitfalls

The EMC Topology Guide gets more than 300 hits per day from customers, partners, and EMC
Copyright 2006 EMC Corporation. All rights reserved. 29

DepthTo Address All the Details


Proof points
EMC implements multi-switch SAN where competitors fail
HDS spent six months It didnt work HP spent several more monthsIt still didnt work EMC succeeded in six weeks, saving the project

Copyright 2006 EMC Corporation. All rights reserved.

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KnowledgeTo Put it All Together


SAN Design and Change Management

EMC ControlCenter SAN Advisor


Helps manages the entire lifecycle of SANs

Benefits to you
Validates the existing SAN environment Provides modeling for proposed changes involving interoperability, availability, and performance Builds an action plan to help implement changes

Copyright 2006 EMC Corporation. All rights reserved.

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Beyond E-Lab
EMC E-Lab tests integration and qualification Additional EMC testing also differentiates EMCs Connectrix offering:
EMC Supply Base Engineering EMC Corporate Quality EMC Services Engineering

Copyright 2006 EMC Corporation. All rights reserved.

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EMC Supply Base Engineering


Usability, serviceability, and longterm reliability tests
Power-cycling stresses Mechanical concerns, label quality, GUI interfacesmany more Examples:
Do boards insert without pin damage reliably? Does rework tape conduct electricity or pose a latent reliability risk?

Process auditing
Design Manufacturing and Contract Manufacturer facilities and related build processes Ongoing steady-state production-management procedures

Hardware test
Ensure performance to hardware specifications Environmental, voltage margining, configuration mix, network stress High-availability featuresEnsure proper failover of all high-availability system components

First article inspection


Ensures a completed, EMC-approved, final solution before GA

Management of all product-change notices


Example: Component changes due to part obsolescence

Destructive physical analysis


Test of unit construction; visual, x-ray, PCB cross-sectioning, ionic cleanliness methods employed Board and Component Build Specialists from CLARiiON and Symmetrix examine build quality All assemblies to meet both international and EMC-specific build criteria for finished assemblies
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Development-stage design reviews


Hardware design, electrical, mechanical, thermal

Copyright 2006 EMC Corporation. All rights reserved.

EMC Corporate Quality


Reliability Demonstration Tests (RDT)
Done pre-general availability (GA) Vendors must demonstrate reliability based on specifications before GA Root cause must be specified and corrective action must be taken when problems are discovered

Ongoing Reliability Tests (ORT)


Post-GA Monthly reporting required from each vendor Tests are done with product off the assembly line

Plug-and-play (installation reporting)


EMC produces monthly reports on successful and failed units Reports Mean Time Between Parts Replacement (MTBPR) Data analyzed for failure trends, driving root-cause corrective action

Customer Satisfaction survey


Once per quarter, customers are surveyed three months after an installation Part of EMC Total Customer Experience (TCE) Any issues uncovered are delivered to closure

Other initiatives
RoHS compliance WEEE compliance
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EMC Services Engineering


Extensive regression tests of firmware from all vendors
Real-world code mixes

Call-home testing Documentation


Test all CLIs and all GUI menus Create custom documentation
Brocade and McDATA

Create extensive release notes (Brocade, Cisco, and McDATA)

EMC Technical Support Training


Levels 1 and 2 Technical Support (SAC)

Maintain EMC Primis Cases


Database of known issues/workarounds and fixes Provides up-to-the-minute information for EMC Customer Service
Copyright 2006 EMC Corporation. All rights reserved. 35

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