Journey To Cloud v1 JamesYong PDF

Transforming Government
The Journey to Cloud Computing

Public Sector
UC, DC & Cloud
Borderless Network
Presentation at IDG CIO Conference

Hanoi, 23-25 September 2010
James S L Yong
Director, Public Sector Programs (ASEAN) jslyong@cisco.com
Collaboration & Comms
Cisco Services
Cisco Capital
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James S L Yong
jslyong@cisco.com
Director, Public Sector Programs (ASEAN) in Cisco Systems Career experience of 25 years in organizations like Wang (UK), HP, S Shell, CapGemini, Singapore Telecom and NCS, holding various positions in ICT, finance, marketing and business consulting Conducted workshops & consulted to private and public sector clients in ASEAN, China, HK, Taiwan, Japan & Mexico. Ran own Internet consultancy in mid 1990s. Pioneer of cybercafes in Spore Degrees and professional qualifications in Computer Science, Business Systems Analysis & Design, and Accounting & Finance from the UK. Attended executive programs at Harvard Kennedy School of Government & the London Business School Frequent speaker at e-Government conferences in Asia-Pac. Wrote articles & papers. Published book E-Government in Asia (Marshall Cavendish, 2005) On Advisory Board of International Academy of CIOs (co-chaired by George Mason & Waseda universities)
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many
2006, Cisco Systems, Inc. All rights reserved. Presentation_ID.scr
Agenda
National Priorities Government ICT Challenges The Journey from DC to Cloud Global Examples of Cloud in Government Ciscos Cloud Solutions & Services
2010, Cisco Systems, Inc. All rights reserved
Begin with the End in Mind
(Stephen Covey)
VNs Socio-Economic Development Strategy (2011-2020) is the blueprint for the future
Some Key Focus Areas: Economic Growth & Stability
Education, training, HR development Socio-Economic Development Strategy (2011-2020) Poverty reduction Healthcare Science & Technology Natural Resources, Environment and Sustainability Defense & Security Building up institutions of a Socialist Market Economy
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It will be supported by Vietnams ICT Progress
eGovernment Initiatives
Key Areas:
Government Computerization Databases on Citizens, Businesses, Land, etc Agency Websites & Portals
Intra and Inter-Agency Applications Communications systems (e.g. e-mail, video) E-Learning & Capacity Building ICT infrastructure deployment
ICT Demands increase in Scale and Complexity

DATA CPU DATA CPU DATA
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Agenda
Public Sector ICT Teams, What keeps YOU working late nights?
ICT Dept
Complexity Compliance Scalability Transparency
Efficiency Cybersecurity Physical Security Budget Pressures
Economic Turbulence Administration Directives Silo Communities of Interest Regulatory and Legal issues
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The Public Sector Balancing Act

Expand services for citizens, stakeholders Control ICT operating costs
Focus on internal agency operations
Drive inter-agency interoperability
Hire & retain top talent Open public access to information
Manage budget pressures
Ensure security and privacy
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IT Infrastructure Needs to Change
Too much complexity. Too hard to change.
The users are frustrated. IT is frustrated.
New approaches are required.
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Agenda
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From Consolidation to Cloud
[ Source: Federal Data Center Consolidation Initiative, GSA (2010) ]

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On Data Center Consolidation
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USA News (10 Jun 2010)
Obama puts presidential weight behind government data center consolidation orders
US President Barack Obama ordered all federal agencies to accelerate their efforts to devise plans to get rid of excess properties, including Data Centers. The order adds pressure on agencies to comply with the order Federal CIO Vivek Kundra issued earlier, setting 30 Aug 2010 as the deadline to submit final DC consolidation plans for budget approval. According to Kundra, the federal government went from 432 DCs in 1998 to more than 1,100 in 2009. In 2006, federal servers and DCs consumed more than 6 billion kWh of electricity. Obama also ordered that all agencies immediately adopt policies against expanding DCs beyond their current footprint. The President also set a target for cost savings the government must achieve through the consolidation: $3 billion by end of fiscal 2012.
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The Evolution of Computing Architecture

From Mainframe to Cloud & Beyond
Disruptor: DC Virtualization
Client Server Web
Cloud
Minicomputer Mainframe
1960
1970
1980
1990
2000
2010
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WHAT IS CLOUD COMPUTING?
IT resources and services that are abstracted from the underlying infrastructure and provided On-Demand and At Scale in a multi-tenant environment
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Cloud Computing vs. Traditional ICT

Traditional Computing Cloud Computing
Consumption Ease of Use Scalability Availability Provisioning Cost
Dedicated Traditional hardware procurement New services added manually Manual repair of system failure Months Incremental Capex purchases
Shared Self service Scale on-demand Automated recovery due to integration / interoperable Minutes Pay per use
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Putting the pieces together

Visual Model of NISTs Working Definition of Cloud Computing
Measured Service Rapid Elasticity
Essential Characteristics
On-Demand Self Service
Broad Network Access
Resource Pooling
Service Models
Software as a Service (SaaS)
Platform as a Service (PaaS)
Infrastucture as a Service (IaaS)
Deployment Models
Public
Private
Hybrid
Community
http://www.csrc.nist.gov/groups/SNS/cloud-computing/index.html
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Cloud computing models

COMMUNITY CLOUD PRIVATE CLOUD Operated solely for an organization. Shared by several organizations and supports a specific community that has shared concerns
HYBRID CLOUD PUBLIC CLOUD Made available to the general public or a large industry group and is owned by an organization selling cloud services. Composition of two or more clouds (private, community, or public) that remain unique entities but are bound together by standardized or proprietary technology that enables data and application portability
NIST: Definition of Cloud Computing, Draft version 14

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Benefits of Cloud Computing
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Public sector cloud computing challenges

The public sector faces some particular challenges in moving to cloud computing: Avoiding vendor and technology lock in Competition laws and policies Effects of national legislative and regulatory framework Current lack of open standards and interoperability Security & privacy Sovereignty risks Governance and management Business continuity Government agency acceptance and adoption of cloud model
Cisco expects that most governments will choose to address these challenges by adopting the private or community models of cloud computing.
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Agenda
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Cloud Momentum among U.S. Government Agencies, States, and Cities

U.S. Government-wide portal USA.gov is moving to the cloud U.S. National Institute of Standards and Technology to help federal agencies determine how to proceed with cloudwith a focus on standards for security and privacy U.S. agencies and departments are using third-party cloud services from Terramark Worldwide Department of Transportation, White House.gov, USA.gov, data.gov, and the Library of Congress Experience currently NASA: Cloud Nebula is using the Containerized Data Center solution State of Florida: master contract for statewide access to cloud compute resources Washington, D.C.: 38,000 city government employees now have unlimited access to Google documents and services such as Gmail Los Angeles, CA: 30,00 city employees to receive email services from cloud file servers operated by Google Carlsbad, CA: 1,100 city employees moved onto Microsoft Online Services email and web conferencing
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Cloud gains momentum in Government1

Example #1 In Washington DC, all 38,000 city government employees have unlimited access to Google services and Gmail. This was initiated by Vivek Kundra, the former CTO of the District of Columbia who was recently appointed CIO of the US Federal Government.
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Example #2
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Cloud example 2: USA starting to see results
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Example #3 Japans Ministry of Internal Affairs and Communications (MIC) announced plans to build an all-of-government cloud computing infrastructure as part of a wider Digital Japan Creation Project. This will be built in stages from now to 2015. MIC intends that the new infrastructure, called the Kasumigaseki Cloud, will consolidate all govt ICT systems into a single cloud to improve operational efficiency and reduce costs.
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Example #4 In Australia, the New South Wales Department of Education & Training decided to use Gmail for 1.5 million students.
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Example #5 The UK Government ICT Strategy paper, published in Jan 2010, clearly emphasises the importance given to Data Centres and Cloud services for the UK public sector
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Data Centre & Government Cloud prominently featured
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Example #6 In Singapore,the Infocomm Development Authority (IDA) reaffirmed its commitment to Cloud Computing by calling for proposals for innovative cloud-based projects. For selected Singapore-registered organisations, both private and public, the government will subsidise the use of cloud services by 50 to 100 per cent, depending on qualifying criteria.
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Agenda
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The Data Center Today
Trusted Controlled Reliable Secure

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Why Cloud Computing ?

Cloud Computing
Trusted Controlled Reliable Secure

Flexible Dynamic On-demand Efficient
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Why Cisco?
Trusted Control Reliable Secure Flexible Dynamic On-demand Efficient
Virtualized Data Center
Virtualization Governance & Security Information & Applications
Cloud Computing
Network Platform
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Ciscos Cloud Strategy

Addressing Our Customers Business Challenges
Deliver products, solutions & services to organizations to build secure Clouds
Enable Service Providers to deliver secure Cloud solutions & services to their customers Advance the market for Cloud by driving technology innovation, open standards and ecosystem development
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Cisco Cloud Solutions

What We Offer & Where We Differentiate
Communications & Collaboration Solutions
(Delivered via SaaS and On-Premise)
Collaboration and Unified Communications
End-to-End IaaS-Enabling Solutions

Data Center 3.0 Unified Service Delivery Computing System & Unified Fabric
Pervasive Trust & Security Solutions

Comprehensive Security Suite
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The Journey to Infrastructure-as-a-Service Cloud

Architecture Solution Deployment
IaaS Optimization IaaS Implementation IaaS Planning and Design Business Value IaaS Strategy
Orchestration Systems Management Integration IP NGN Integration SLAs Incl. QoS Billing/ Chargeback Model
IaaS is a journey Each organization is at a different stage Cisco Cloud Enablement: Customized strategy, planning and design, and implementation Based on the customers targeted IaaS offering
Data Center Virtualization Unified Computing Solution Plan and Design Architecture Strategy and Roadmap Unified Fabric
The Fundamentals
Solution Design
Best Practices
Trusted Advisor
IaaS Cloud Enablement Offerings

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Cisco Services for Cloud Enablement

What can cloud Cloud do for my Strategy business?
Service
Assess Strategy
Technology and Security Management Tools Operational Readiness Business Case Chargeback Approach Program and Architecture Management Offices
What architecture Cloud maximizes Planning virtualization, and Design orchestration speed, Service and chargeback capabilities?
IaaS Design
Technology and Security Tools Architecture SLA Design Chargeback Design Program and Architecture Management Offices
How do we realize Cloud our cloud architectureImplementation on-time, within budget, Service and in our environment?
Implement
Technology, Security, Tools, Facilities Orchestration Integration Workload Migration Staging and Validation Program and Architecture Management Offices
Accelerate Time to Value
Worldwide Expertise Worldwide Presence
Proven Delivery Capability

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What Is the Cloud Strategy Service?

Cloud Strategy
Establishing the Strategy for Infrastructure as a Service (IaaS) Program Management Office Architecture Management Office Cloud strategy and value analysis Cloud architecture value analysis (business case) Cloud technology and security assessments Cloud operations readiness assessment Cloud management tools gap analysis and assessment Cloud chargeback modelling assessment Applications cloud dependency assessment
Key Features
Assessments to develop customer-specific cloud strategy
Multitenant, virtualized architecture Integrated security Tools/orchestration strategy People/process/ITSM changes required Chargeback strategy SLA strategy Applications cloud dependency assessment
Return on Investment (ROI)Cost Benefit Analysis
Identify IaaS opportunities to maximize ROI

Development/test Business Continuity Planning/Disaster Recovery Computing as a Service Virtual Data Infrastructure
Cost-Benefit Driven Strategy Holistic Approach Business Process Evolution Increased Business Responsiveness
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What is the Cloud Planning and Design Service?

Cloud Planning and Design
Detailed Specification Design and Migration Planning for IaaS Program Management Office Architecture Management Office
Key Features
Highly customized engagement, SOW-based Overarching program management to ensure seamless partner delivery Architecture management office to ensure architectural adherence Tools/orchestration design into customers environment End-to-end architecture design to build solution in key problem areas of virtualization, orchestration, security, chargeback, and SLAs
E2E technology and tools architecture blueprint Operations readiness roadmap E2E strategy and roadmap Facilities design SLA and billing/chargeback plan Migration plans Infrastructure Migration Design
Risk Reduction Design for Scale, Agility, Security and Compliance Business Case and Process Roadmap Seamless Strategy and Migration Plan
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What Is the Cloud Implementation Service?

Cloud Implementation
Accelerated, Risk-Mitigated Repeatable Implementations Program Management Office Architecture Management Office
Key Features
Highly customized engagement, SOW-based Overarching program management to ensure seamless partner delivery Architecture management office to ensure architectural adherence Tools/orchestration design into customers environment Application migration Staging and validation testing to prove solution in key problem areas of virtualization, orchestration, security, chargeback, and SLAs Seamless Partner Management Leverages best-in-class partners
Cloud architecture proof of concept Tools orchestration proof of concept Architecture implementation Security implementation Tools/NMS implementation Application migration Zone Build-Out, Staging, Validation
Risk Reduction Full Scale Implementation Business Process Integration
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"We can't solve problems by using the same kind of thinking we used when we created them."
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Transforming Government

The Journey to Cloud Computing

Presentation at IDG CIO Conference

Collaboration & Comms

2006, Cisco Systems, Inc. All rights reserved. Presentation_ID.scr

2010, Cisco Systems, Inc. All rights reserved

Begin with the End in Mind

2006, Cisco Systems, Inc. All rights reserved. Presentation_ID.scr

It will be supported by Vietnams ICT Progress

2010, Cisco Systems, Inc. All rights reserved

2006, Cisco Systems, Inc. All rights reserved. Presentation_ID.scr

ICT Demands increase in Scale and Complexity

CPU DATA DATA

2006, Cisco Systems, Inc. All rights reserved. Presentation_ID.scr

2010, Cisco Systems, Inc. All rights reserved

Complexity Compliance Scalability Transparency

Efficiency Cybersecurity Physical Security Budget Pressures

2006, Cisco Systems, Inc. All rights reserved. Presentation_ID.scr

The Public Sector Balancing Act

Focus on internal agency operations

Drive inter-agency interoperability

Hire & retain top talent Open public access to information

Manage budget pressures

Ensure security and privacy

2010, Cisco Systems, Inc. All rights reserved

IT Infrastructure Needs to Change

Too much complexity. Too hard to change.

The users are frustrated. IT is frustrated.

New approaches are required.

2006, Cisco Systems, Inc. All rights reserved. Presentation_ID.scr

2010, Cisco Systems, Inc. All rights reserved

From Consolidation to Cloud

[ Source: Federal Data Center Consolidation Initiative, GSA (2010) ]

2006, Cisco Systems, Inc. All rights reserved. Presentation_ID.scr

On Data Center Consolidation

2010, Cisco Systems, Inc. All rights reserved

USA News (10 Jun 2010)

2006, Cisco Systems, Inc. All rights reserved. Presentation_ID.scr

The Evolution of Computing Architecture

WHAT IS CLOUD COMPUTING?

2006, Cisco Systems, Inc. All rights reserved. Presentation_ID.scr

2010, Cisco Systems, Inc. All rights reserved

Cloud Computing vs. Traditional ICT

Consumption Ease of Use Scalability Availability Provisioning Cost

2010, Cisco Systems, Inc. All rights reserved

2006, Cisco Systems, Inc. All rights reserved. Presentation_ID.scr

Putting the pieces together

On-Demand Self Service

Broad Network Access

Software as a Service (SaaS)

Platform as a Service (PaaS)

Infrastucture as a Service (IaaS)

2010, Cisco Systems, Inc. All rights reserved

Cloud computing models

NIST: Definition of Cloud Computing, Draft version 14

2006, Cisco Systems, Inc. All rights reserved. Presentation_ID.scr

Benefits of Cloud Computing

Public sector cloud computing challenges

2006, Cisco Systems, Inc. All rights reserved. Presentation_ID.scr

2010, Cisco Systems, Inc. All rights reserved

Cloud Momentum among U.S. Government Agencies, States, and Cities

2006, Cisco Systems, Inc. All rights reserved. Presentation_ID.scr

Cloud gains momentum in Government1